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Swinburne Maddison LLP

4.8 | 44 Reviews 44 Reviews | Implacable Hostility
143 Total Company Reviews info icon Implacable Hostility | info icon 143 Total Company Reviews Implacable Hostility | info icon 143 Total Company Reviews

Venture House, Aykley Heads Business Centre, Durham, Co Durham, DH1 5TS

Accepting new clients

Venture House, Aykley Heads Business Centre, Durham, Co Durham, DH1 5TS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 551177

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Swinburne Maddison LLP |

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Swinburne Maddison LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Swinburne Maddison LLP are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Swinburne Maddison LLP
The Law Society accreditation awarded to Swinburne Maddison LLP
Conveyancing Quality Scheme accreditation awarded to Swinburne Maddison LLP

Description

We are Swinburne Maddison, Durham’s leading law firm. We are not just legal experts, we are your trusted partners in the North East. Unlike other law firms, we are agile, approachable, jargon-free, and committed to delivering the best possible legal solutions to our clients. Our approach is rooted in understanding your needs and collaborating with you to provide you with clear, practical advice. Whether you are a business seeking expert guidance or an individual navigating a personal matter, we are here to assist you every step of the way.

Rankings by area of expertise

The rankings below show the areas of expertise that Swinburne Maddison LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Swinburne Maddison LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Swinburne Maddison LLP are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Swinburne Maddison LLP
The Law Society accreditation awarded to Swinburne Maddison LLP
Conveyancing Quality Scheme accreditation awarded to Swinburne Maddison LLP

Description

We are Swinburne Maddison, Durham’s leading law firm. We are not just legal experts, we are your trusted partners in the North East. Unlike other law firms, we are agile, approachable, jargon-free, and committed to delivering the best possible legal solutions to our clients. Our approach is rooted in understanding your needs and collaborating with you to provide you with clear, practical advice. Whether you are a business seeking expert guidance or an individual navigating a personal matter, we are here to assist you every step of the way.

Rankings by area of expertise

The rankings below show the areas of expertise that Swinburne Maddison LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Iain Precht

Iain Precht

Verified
Dispute Resolution

standout result and service

"⭐⭐⭐⭐⭐ Review I cannot recommend Swinburne Maddison highly enough. From start to finish they were professional, calm, and completely on top of the situation. Sarah was absolutely excellent throughout."

Solicitors tagged in
this review

Profile image of Linda

Linda

Verified
Employment

Fabulous experience

"Sharney has been absolutely amazing from start to finish. Great communication all the way through my case which was really appreciated. I would definitely recommend based on my fabulous experience. "

Solicitors tagged in
this review

Meet the team of Swinburne Maddison LLP

Meet the team of Swinburne Maddison LLP

Contact & Locations - Swinburne Maddison LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00 (Open)
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Venture House, Aykley Heads Business Centre, Durham, Co Durham, DH1 5TS

Reviews

4.8 /5 44 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Swinburne Maddison LLP

Clients praise the firm for expertise across conveyancing, employment law, commercial and debt/claim work, and share transactions. Reviewers highlight clear, thorough explanations, efficient case management and strong technical knowledge that delivers results. Valued soft skills include professionalism, empathy, responsiveness, patience, accessibility and calm reassurance under pressure. Clients note proactive updates, trustworthiness, attention to detail and a client‑focused, personable approach that makes complex or time‑sensitive matters feel manageable.

Highly professional
Very empathetic
Quick responses
Clear explanations
Always informative
Accessible team
Expert knowledge
Timely updates
Trustworthy service
Value for money

ReviewSolicitors Review List

Profile image of Dhun Kaikobad

Dhun Kaikobad

Housing & Property

Successful House Sale

We received excellent service from Laura Duff and her team in conveyancing the sale of our property. Highly professional, yet very empathetic to our limitations. Quick and efficient responses, and always gave us up to date information regarding our progress. I never had any hesitation in approaching them with my specific or general inquiry, and I was confident of a quick reply. Laura explained the whole process clearly, and while we had a few issues, those that were beyond anyone's control, we still chose to trust the process as she was going to take care of it.

Legal experts tagged in
this review

A representative from Swinburne Maddison LLP responded to this review

Thank you so much for taking the time to share your feedback. We truly appreciate it and have passed this on to Laura and the team.

0
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Matthew

Verified
Employment

Highly recommend

Sharney came highly recommended to me by a friend for a time-sensitive matter, and she was excellent throughout. She took the time to listen to my needs, acted promptly, and everything was dealt with and completed within just a few days. She was very easy to deal with, professional throughout, and I felt in safe hands from start to finish.

Solicitors tagged in
this review

A representative from Swinburne Maddison LLP responded to this review

Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated and has been passed on to Sharney.

0
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Profile image of Graeme Inglis

Graeme Inglis

Verified
Employment

Settlement Agreement

Excellent service very fast efficient & thorough explained everything to me.

Solicitors tagged in
this review

A representative from Swinburne Maddison LLP responded to this review

Thank you so much for taking the time to share your feedback. We truly appreciate it and have passed this on to Jonathan

0
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Moya McGregor

Verified
Employment

Settlement Agreement

Jonathan provided excellent advice, an excellent service and total professionalism throughout in addition the service was super efficient, value for money and more importantly achieved the result I was looking for! It goes without saying I would recommend Jonathan and his team at Swinburne Maddison without hesitation!

Solicitors tagged in
this review

A representative from Swinburne Maddison LLP responded to this review

Thank you so much for taking the time to share your feedback. We truly appreciate it and have passed this on to Jonathan

0
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Graeme

Verified

Client Focused Jelp

Working with Sharney during this challenging period of my career was a very positive experience for me. She was empathetic and focused on my needs against some extremely tight timelines. Very professional and always had my best interests at heart.

Solicitors tagged in
this review

A representative from Swinburne Maddison LLP responded to this review

Thank you for taking the time to let us know your thoughts. We really appreciate it, and your kind words have been passed on to Sharney

0
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Other Reviews

Profile image of Tim

Tim

Dispute Resolution

Tim

Discussed details of a claim with Sarah Laird and can’t describe enough how refreshing it was to find an outstanding solicitor who showed genuine concern and explained the legal procedures and technicalities in understandable plain English. Absolute credit to her firm.

A representative from Swinburne Maddison LLP responded to this review

Thank you for your review. We sincerely appreciate your positive feedback regarding your experience with us. Your kind comments will be shared with Sarah

0
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Peter

Peter

First time meeting with my solicitor today, despite being on their panel for a few months. A lot of things were dealt with via email, but couldn't really move forward without a face to face meeting. Absolutely lovely building, in a lovely area and the people working there are very courteous and extremely professional.

A representative from Swinburne Maddison LLP responded to this review

Thank you for your feedback. We appreciate you taking the time to comment on your experience and will pass on your comments to the team.

0
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Tracy

Housing & Property

Tracy

I huge thank you to Swinburne Maddison for the sale of my property recommended by JW WOODS, Durham. It was all managed very well, with each party keeping the other informed. Minimum stress, minimum fuss, and relatively straight forward. Thank you again!

A representative from Swinburne Maddison LLP responded to this review

Thank you for your feedback, Tracy - we really appreciate you taking the time to comment on your experience and will pass on your comments to our conveyancing team.

0
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Leigh

Housing & Property

Leigh

Brilliant 👏🏽 absolutely genuine and wonderful people highly recommend have been amazing due to be misled I have the utmost faith and trust in this gentleman who has gone above and beyond not only professional but as a human being I would highly highly recommend this firm how truly wonderful they are they know there stuff they care and they support you I just can't thank them enough for what they have done for us...if I could give a million stars I would Instruct them best solicitors in uk 🇬🇧 never Mind county durham Absolutely thrilled with them

A representative from Swinburne Maddison LLP responded to this review

Thank you for your feedback, Leigh - we really appreciate you taking the time to comment on your experience.

0
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David Henderson

David

A fantastic business that my family and I have had the pleasure of doing business with. Over the years I have dealt with the various teams from corporate to family and would not consider any other law firm.

Thanks for taking the time to leave this feedback, David - we hope to continue exceeding your expectations for many more years to come!

0
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Reviews

5.0 /5 143 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Swinburne Maddison LLP

Clients praise the firm for expertise across conveyancing, employment law, commercial and debt/claim work, and share transactions. Reviewers highlight clear, thorough explanations, efficient case management and strong technical knowledge that delivers results. Valued soft skills include professionalism, empathy, responsiveness, patience, accessibility and calm reassurance under pressure. Clients note proactive updates, trustworthiness, attention to detail and a client‑focused, personable approach that makes complex or time‑sensitive matters feel manageable.

Highly professional
Very empathetic
Quick responses
Clear explanations
Always informative
Accessible team
Expert knowledge
Timely updates
Trustworthy service
Value for money

ReviewSolicitors Review List

Profile image of Dhun Kaikobad

Dhun Kaikobad

Housing & Property

Successful House Sale

We received excellent service from Laura Duff and her team in conveyancing the sale of our property. Highly professional, yet very empathetic to our limitations. Quick and efficient responses, and always gave us up to date information regarding our progress. I never had any hesitation in approaching them with my specific or general inquiry, and I was confident of a quick reply. Laura explained the whole process clearly, and while we had a few issues, those that were beyond anyone's control, we still chose to trust the process as she was going to take care of it.

Legal experts tagged in
this review

A representative from Swinburne Maddison LLP responded to this review

Thank you so much for taking the time to share your feedback. We truly appreciate it and have passed this on to Laura and the team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Aidan Harrison

Aidan Harrison

Verified
Employment

Employment Law Advice

I would not hesitate to recommend Johnathan Moreland to help with any employment law issue. His knowledge, professionalism and integrity is outstanding and I have worked with Johnathan and SM for the last 15 years and have always received excellent advice and exemplary customer service.

Solicitors tagged in
this review

A representative from Swinburne Maddison LLP responded to this review

Thank you so much for your wonderful review. We’re delighted to hear you had such a positive experience. Your comments will be shared with Jonathan who will be genuinely pleased to receive your feedback.

0
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Profile image of Matthew

Matthew

Verified
Employment

Highly recommend

Sharney came highly recommended to me by a friend for a time-sensitive matter, and she was excellent throughout. She took the time to listen to my needs, acted promptly, and everything was dealt with and completed within just a few days. She was very easy to deal with, professional throughout, and I felt in safe hands from start to finish.

Solicitors tagged in
this review

A representative from Swinburne Maddison LLP responded to this review

Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated and has been passed on to Sharney.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Employment

Review

Sharney was brilliant, an expert in what she does and also very accessible which was very important to me. Would recommend 1000%

Solicitors tagged in
this review

A representative from Swinburne Maddison LLP responded to this review

Thank you so much for your wonderful review. We’re delighted to hear you had such a positive experience. Your comments will be shared with the Sharney who will be genuinely pleased to receive your feedback.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Graeme Inglis

Graeme Inglis

Verified
Employment

Settlement Agreement

Excellent service very fast efficient & thorough explained everything to me.

Solicitors tagged in
this review

A representative from Swinburne Maddison LLP responded to this review

Thank you so much for taking the time to share your feedback. We truly appreciate it and have passed this on to Jonathan

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Ken

Ken

Ken

So far they're great. Very helpful and informative. We're still using them at the moment as it's on going

A representative from Swinburne Maddison LLP responded to this review

Thank you for your kind review. We appreciate your positive feedback and look forward to continuing our work together.

0
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Clara

Housing & Property

Clara

I recently used Swinburne Maddison for a house sale and purchase, with Laura Duff as my primary point of contact. Laura was always responsive, patient, and happy to explain any aspect of the process in detail. She remained calm and professional even under pressure from communication from multiple parties. Based on such a positive experience, I’ve already appointed the firm again to handle the sale of a parent’s property.

A representative from Swinburne Maddison LLP responded to this review

Thank you for your review. We are really grateful for your positive feedback and will be sure to pass it on to Laura. We look forward to working with you again.

0
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Kath

Kath

Great service,friendly staff.

A representative from Swinburne Maddison LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us.

0
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Denis

Denis

Used these solicitors to complete our wills, Brooke Jefferson was the young lady who did the work.It was first-class from start to finish.She explained all the facts in plain English and was professional at all times. I would have no hesitation in using them again.

A representative from Swinburne Maddison LLP responded to this review

Thank you for your review. We really do appreciate the positive feedback you have given us and will be sure to share this with Brooke

0
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Profile image of Tim

Tim

Dispute Resolution

Tim

Discussed details of a claim with Sarah Laird and can’t describe enough how refreshing it was to find an outstanding solicitor who showed genuine concern and explained the legal procedures and technicalities in understandable plain English. Absolute credit to her firm.

A representative from Swinburne Maddison LLP responded to this review

Thank you for your review. We sincerely appreciate your positive feedback regarding your experience with us. Your kind comments will be shared with Sarah

0
Collected on: Google collection source logo

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