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EMG Solicitors

4.9 | 683 Reviews 683 Reviews | Housing & Property
1,226 Total Company Reviews info icon Housing & Property | info icon 1,226 Total Company Reviews Housing & Property | info icon 1,226 Total Company Reviews

Birbeck House, Duke Street, Penrith, Cumbria, CA11 7NA

Accepting new clients

Birbeck House, Duke Street, Penrith, Cumbria, CA11 7NA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8000037

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EMG Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

EMG Solicitors are accredited by

Family Mediation accreditation awarded to EMG Solicitors
Mental Health accreditation awarded to EMG Solicitors
Investors in People accreditation awarded to EMG Solicitors

Description

EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver.

Rankings by area of expertise

The rankings below show the areas of expertise that EMG Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

EMG Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

EMG Solicitors are accredited by

Family Mediation accreditation awarded to EMG Solicitors
Mental Health accreditation awarded to EMG Solicitors
Investors in People accreditation awarded to EMG Solicitors

Description

EMG Solicitors aren’t just about legal services. We’re a business that firmly believes in supporting our community and we work hard to keep clients at the heart of what we do. We know how important it is to look after our people because they make it work. Keeping hold of ‘what we’re about’ is vital because we know our values and culture impact on the service we deliver.

Rankings by area of expertise

The rankings below show the areas of expertise that EMG Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of EMG Solicitors

Meet the team of EMG Solicitors

Contact & Locations - EMG Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Birbeck House, Duke Street, Penrith, Cumbria, CA11 7NA

Reviews

4.9 /5 683 Reviews
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Clients say

What clients say about EMG Solicitors

Clients praise the firm for expertise across conveyancing, wills and trusts, probate, family law, divorce, mediation, prenuptial agreements and inheritance planning. Reviews highlight efficient handling of property sales and purchases, clear legal advice, and strong attention to detail. Clients value the team’s professionalism, responsiveness, and practical guidance, alongside their kindness, patience, empathy and reassuring personal service. Communication is frequently described as excellent, with matters explained clearly and progress kept well updated throughout, helping stressful legal processes feel smooth and manageable.

Clear communication
Professional service
Prompt responses
Helpful guidance
Friendly staff
Efficient process
Reassuring support
Knowledgeable advice
Kept informed
Stress free

ReviewSolicitors Review List

Profile image of Katie Easthope

Katie Easthope

Verified
Housing & Property

Moving Home

Couldn’t recommend these enough what an absolute pleasure for them to represent us, so professional, brilliant price worth every penny. So efficient from start to finish, always ahead of them game well prepared and ready. Anything I ever needed they got on it straight away and were there at the end of the phone. So pleased we went with them, Gillian and Charlotte are a credit to this company

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A representative from EMG Solicitors responded to this review

Thanks for the great review Katie!

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Debra Forster

Verified
Housing & Property

Great clear advice

Kept informed of the Proceedings and kept aware of the outcome at all stages Clear communication

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A representative from EMG Solicitors responded to this review

Thanks for the great review Debra!

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Anonymous

Verified
Housing & Property

Great Service

EMG were professional, polite and on point with communications to us. Would recommend

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Thanks for the great review!

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Anonymous

Verified
Housing & Property

A good experience

I was greatly impressed with the professionalism and the close attention to detail that was given to the work. I would have liked more regular updates, but overall it was a good experience and I was pleased with my decision to appoint EMG for the conveyancing and with their timely answers to my questions.

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Thanks for the feedback!

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Nicholas Hilton

Verified
Housing & Property

Review

Effective and efficient - that’s why I always use this firm

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Thanks for the great review Nicholas!

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Other Reviews

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Annette Cuthbertson

Housing & Property

Annette

We are so happy with our experience buying a new property with EMG. Ashley and the team were an amazing help.

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Thanks for the great reivew Annette!

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Nathan & Lucy Liddle

Housing & Property

Nathan

The team are EMG were great, and a special shoutout to Carrie & Gillian who were excellent. They communicated very well throughout the whole process, and actioned things in a very timely fashion - we would absolutely recommend them.

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Thanks for the lovely review!

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Nicola Ife

Housing & Property

Nicola

I couldn't be happier with the service I received from Ashley and her team. The communication throughout was outstanding, with emails and calls answered incredibly quickly. The whole process was handled efficiently and hassle free. I would highly recommend EMG Solicitors to anyone looking for reliable and professional service.

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Thanks for the great review Nicola!

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Iona Maytum

Housing & Property

Iona

We recently sold our flat and purchased our new home through EMG Solicitors, and I honestly couldn't recommend them highly enough. They made what can often be a stressful process feel smooth and straightforward from start to finish. Communication was always quick, efficient, and professional. Whenever we had pressure from our buyers or needed advice, the team was there to help and keep everything moving forward. A special mention has to go to Joanne, who was absolutely incredible throughout the entire process. She always made us feel like we were her top priority and genuinely went above and beyond to support us every step of the way. Chloe was also amazing. She was so friendly, approachable, and efficient in her communication, making it easy to stay informed and reassured throughout the transaction. Overall, the service was 10 out of 10. Not only were Joanne and Chloe exceptionally professional, but they were also genuinely lovely people to deal with, which made the whole experience so much better. Thank you both for all your hard work!

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Thanks for the great review Iona!

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Emma Tindall

Housing & Property

Emma

Great service on both sides selling and purchasing properties. Top class conveyancing have already recommended and will keep doing so thank you for smooth stress free transition.

Thanks for the great review Emma!

1
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Reviews

4.8 /5 1226 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about EMG Solicitors

Clients praise the firm for expertise across conveyancing, wills and trusts, probate, family law, divorce, mediation, prenuptial agreements and inheritance planning. Reviews highlight efficient handling of property sales and purchases, clear legal advice, and strong attention to detail. Clients value the team’s professionalism, responsiveness, and practical guidance, alongside their kindness, patience, empathy and reassuring personal service. Communication is frequently described as excellent, with matters explained clearly and progress kept well updated throughout, helping stressful legal processes feel smooth and manageable.

Clear communication
Professional service
Prompt responses
Helpful guidance
Friendly staff
Efficient process
Reassuring support
Knowledgeable advice
Kept informed
Stress free

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Family Law

Family proceedings

Jenny has achieved more for me in three months than I had managed in the previous ten years by myself. Hard recommend.

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A representative from EMG Solicitors responded to this review

Thanks for the great review!

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Profile image of Katie Easthope

Katie Easthope

Verified
Housing & Property

Moving Home

Couldn’t recommend these enough what an absolute pleasure for them to represent us, so professional, brilliant price worth every penny. So efficient from start to finish, always ahead of them game well prepared and ready. Anything I ever needed they got on it straight away and were there at the end of the phone. So pleased we went with them, Gillian and Charlotte are a credit to this company

Solicitors tagged in
this review

A representative from EMG Solicitors responded to this review

Thanks for the great review Katie!

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anonymous

Wills, Trusts & Probate

Excellent Service

I was extremely satisfied with all the work carried out on my behalf. Mrs Rodgers was very professional but also helpful and understanding. I felt supported and comfortable during a very difficult time. Thank you.

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A representative from EMG Solicitors responded to this review

Thanks for the great review!

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Anonymous

Verified
Family Law

Family proceedings

Jenny achieved more in three months than I had managed in ten years. Hard recommend.

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Thanks for the great review!

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Lazarus

Abusive Third-rate Solicitors

Avoid these third-rate wannabe solicitors. They abuse their clients who are subject to the Court of Protection, and they will either steal or misappropriate your estate while pleading ignorance. Catlin Rosamund Margaret Watcyn Rafferty under the orders of Emma Mary Gaudern misappropriated more than one hundred thousand of local currency equivalent to over ten thousand pounds. I have official documentation and receipts to prove this, but they have denied everything and began to ignore me. I am now seeking a formal investigation into these abusive individuals. If you are subject to the CoP and need to contact or report Emma Mary Gaudern as well as her colleagues/ employees, you can find her Durham View, Whitesmock, Durham, England, DH1 4LL, No. plus four four seven eight five five four nine two four six zero. Report Emma Mary Gaudern and other individuals as necessary to the Office of the Public Guardian; they should not be a deputy nor should they be taking pleasure or joy in abusing their clients.

Solicitors tagged in
this review

A representative from EMG Solicitors responded to this review

Hello, we're sorry to read you were unhappy with our service. Due to client confidentiality, we cannot comment in detail in a public forum, but we have already been in touch with you privately. We should however state publicly that you have made a number of serious and potentially damaging allegations which we dispute in their entirety.

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Other Reviews

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Daniel Tully

Daniel

It's a mess ppl emma n Ruth and and Katie tell lyes and charge because I got brain damage thay thing thay can take advantage of vonrabul ppl

0
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Linda Graham

Linda

EMG are extremely efficient, friendly and supportive. We dealt with Stephanie and were very happy with the service we received. She went out of her way to cover all options and give sound advice. Would highly recommend.

Thank you for the lovely review Linda!

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Maurice Downey

Maurice

Professional, prompt, polite and five star service

Thanks for the 5 stars Maurice!

0
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princess Priscilla

princess

I would give EMG solicitors a 5 star. Myself and my husband had a wonderful experience with them. Communication from start to finish was great. Thank you for making what could have been a stressful experience much smoother.. They also sent us a beautiful card, wishing us well in our new 🏠

Thank you for the lovely review!

0
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Paul Redgate

Paul

Efficient, Caring, Reassuring.

Thanks for the great review Paul!

0
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