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Shacklocks LLP

4.9 | 35 Reviews 35 Reviews | Family Law
141 Total Company Reviews info icon Family Law | info icon 141 Total Company Reviews Family Law | info icon 141 Total Company Reviews

25 Chapel Street, Belper, Derbyshire, DE56 1AR

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25 Chapel Street, Belper, Derbyshire, DE56 1AR

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The Solicitors Regulation Authority

Regulator ID: 559769

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Shacklocks LLP only have 141 reviews listed.

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Shacklocks LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Shacklocks LLP are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Shacklocks LLP
Conveyancing Quality Scheme accreditation awarded to Shacklocks LLP

Rankings by area of expertise

The rankings below show the areas of expertise that Shacklocks LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Shacklocks LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Shacklocks LLP are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Shacklocks LLP
Conveyancing Quality Scheme accreditation awarded to Shacklocks LLP

Rankings by area of expertise

The rankings below show the areas of expertise that Shacklocks LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Shacklocks LLP

25 Chapel Street, Belper, Derbyshire, DE56 1AR

Reviews

4.9 /5 35 Reviews
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Clients say

What clients say about Shacklocks LLP

The firm specialises in conveyancing, wills, lasting powers of attorney and family/divorce work, with clients praising legal expertise and clear, practical explanations. Valued soft skills include excellent communication, responsiveness, professionalism, empathy and a friendly, reassuring manner. Many reviews highlight calm, thorough handling of complex or challenging cases and timely updates. Negative feedback cites a serious dispute over delayed completion funds and perceived poor handling of post-sale formalities, with frustration about liability explanations, withheld funds and lack of trust in that instance.

Professional staff
Clear communication
Responsive contact
Efficient service
Helpful guidance
Friendly approach
Legal expertise
Calm under pressure
Timely updates
Withheld funds

ReviewSolicitors Review List

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R Slatter

Family Law

Divorce

Professional clear and easy to understand

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anonymous

Family Law

Quick and efficient

Ben at Shacklocks was very helpful and efficient in dealing with our Financial Order.

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Richard &Sally Wragg

Lasting Power of Attorney

Lasting Powers of Attorney

We recently consulted Shacklocks LLP re Lasting Powers of Attorney. Our contact person was Sachini Silva. We found Sachini a great help in explaining everything in detail which enabled us to understand the process completely. We were able to ask questions and never felt under any pressure to accept something that we were not certain of. Our sincere thanks to Sachini for all her help,efficiency and advice in this matter.

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Gail

Family Law

Outstanding service through difficult divorce

I have just come through a very difficult divorce and never imagined I would find a solicitor that has helped me as much as Ben Stubbins did. Ben went above and beyond the services of a solicitor, showing real empathy and compassion when I was at my lowest points. At times when I felt all alone making difficult decisions, Ben was there every step of the way, guiding me through the process, reassuring me when I needed it and telling me everything was going to be fine. Although I mostly dealt directly with Ben through my divorce, Marcella was also incredible - dealt with things very quickly and efficiently and together they make a great team. I would 100% recommend Ben and Marcella in family law and can’t thank them both enough for what they have done for me.

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Karen

Family Law

A Steady Hand Through the Divorce Process

Divorce is never an easy process, but I truly felt I was in safe hands throughout. Ben and Marcella were consistently patient, expert and incredibly supportive from start to finish. Every step was explained clearly, which made what could have been overwhelming feel manageable and structured. Their correspondence was always timely and thorough, and I never felt left waiting or uncertain about where things stood. They were reassuring when emotions were high, practical when decisions needed to be made, and professional at all times. I’m very grateful for their guidance and would not hesitate to recommend them to anyone needing expert, compassionate legal support during a divorce.

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Reviews

4.9 /5 141 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Shacklocks LLP

The firm specialises in conveyancing, wills, lasting powers of attorney and family/divorce work, with clients praising legal expertise and clear, practical explanations. Valued soft skills include excellent communication, responsiveness, professionalism, empathy and a friendly, reassuring manner. Many reviews highlight calm, thorough handling of complex or challenging cases and timely updates. Negative feedback cites a serious dispute over delayed completion funds and perceived poor handling of post-sale formalities, with frustration about liability explanations, withheld funds and lack of trust in that instance.

Professional staff
Clear communication
Responsive contact
Efficient service
Helpful guidance
Friendly approach
Legal expertise
Calm under pressure
Timely updates
Withheld funds

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Housing & Property

High recommendation.

I have recently moved homes, in which Jordanna Smedley assisted me with. She was very professional and very fast to inform me of any updates. She always kept me in the loop which I find most don’t! I would highly recommend her to anyone looking to move homes or sell!

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Tony B.

Conveyance of Property

A huge thank you to Christalla Betts and all of the Conveyancing Team at Shacklocks LLP. The process of selling my property was carried out in an extremely professional manner with outstanding communication and a friendly manner throughout. Christalla who has been my main point of contact is a credit to the company, I can highly recommend Shacklocks LLP. Thank you.

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Jill

House conveyancing

The nature of the conveyancing we set Will at Shacklock's turned out to be not quite as straight forward as we thought but he guided us through the various challenges and with his expertise and advice it was all finalised and success was achieved. Thanks again Will for your help and we will, obviously, recommend anyone we know to use Shacklock's and yourself.

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George Messam

Housing & Property

24 Belper Road, Holbrook

We have used Shacklocks many times before regarding conveyancing and wills. We appointed Shaclocks as the solicitor recommended by Derbyshire Estate Agents in Belper had ceased trading due to a regulatory issue which was outside of our control. Given we were a long way down the line Jordanna quickly assessed the situation and very professionally responded to our needs. The whole experience once we had appointed Shaclocks was one of calm old school professionalism thanks to Jordanna!

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Huw Russell

Good service

I was happy with the service provided by Shacklocks when selling my property

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