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Gilbert Stephens Llp

Finnimore Industrial Estate, Ottery Saint Mary, Devon, EX11 1NR

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Finnimore Industrial Estate, Ottery Saint Mary, Devon, EX11 1NR

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The Solicitors Regulation Authority

Regulator ID: 8007422

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Gilbert Stephens Llp only have 13 reviews listed.

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Gilbert Stephens Llp Review Scores & Client Satisfaction Overview

No Reviews
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Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

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Gilbert Stephens Llp Review Scores & Client Satisfaction Overview

3.5
Very Good
69%
Value for
Money
14% below
national average
77%
Success
Rate
5% below
national average
62%
Would
Recommend
19% below
national average
Communication 3.4/5
Initial Impressions 3.9/5
Approachability 3.5/5
Documentation Accuracy 3.7/5
Legal Knowledge 3.7/5
Value for money 3.5/5

Rankings by area of expertise

The rankings below show the areas of expertise that Gilbert Stephens Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Gilbert Stephens Llp

Finnimore Industrial Estate, Ottery Saint Mary, Devon, EX11 1NR

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Reviews

3.5 /5 13 Reviews
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anonymous

Probate and House Conveyancing

James Leo (solicitor) dealt with the Estate of our late father very efficiently. We also used the Ottery St Mary branch for the house sale. Both solicitors worked well together.

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Victoria

Avoid Gilbert Stephens Exeter and Nikolas Barnes – Completely unprofessional

We had a nightmare experience trying to tie up a trust account and sell a 1-bed leasehold flat. No work was ever carried out unless we constantly chased them. We felt we had to completely micromanage Nikolas Barnes just to get anything done. He was forever off on holiday, training days, or offering various other excuses. Worse still, his emails were consistently riddled with basic spelling mistakes, showing an absolute lack of care. Because of this firm's total lack of urgency combined with the horrendous management company assigned to the flats (FirstPort), we lost two sales. We finally finalised a deal with a third buyer at a significant financial loss. The entire process was exhausting and deeply unprofessional. Save yourself the headache, run a mile rather than spend a single second considering them. STAY WELL CLEAR.

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Mark

Top bloke

Me boy is still with the GPS and is so happy thanks to your quick thinking am eternally gratefully thank u sir

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Catherine

Amazing service, brilliant feedback, superb service !!

I have used Gilbert Stephens a few times previously and had extremely efficient service in the past - as freeholders of different property we deal with various solicitors, however upon dealings with Xanthe Worth we were so very impressed with how she handled a sale for a leaseholder we were in contact with, we asked her if she would act on our behalf when selling property. Generally these days, no one has any time to spare, however the service we received from Xanthe was absolutely faultless. She has acted with complete professionalism, competence & expertise during the sale process and gave important feedback along the way. Xanthe has gone over and above in every way, she has kept us fully up to speed during the sale, nothing has been too much trouble, the level of service that she has afforded us has been so reassuring - we want to say a huge thank you to Gilbert Stephens and especially Xanthe Worth as her attention to detail, expertise & kindness has been wonderful - thank you so much Xanthe - Katie Tree

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Doug

Fantastic service

I have used Gilbert Stephens for three separate property purchases and sales, and I am thoroughly impressed with their service. The team is highly professional, efficient, and consistently provided clear communication throughout each transaction. Their attention to detail and expertise helped make the process smooth and stress-free. I highly recommend Gilbert Stephens for anyone looking for a reliable and knowledgeable solicitor in Exeter. Ask for Debbi or Xanthe. Doug

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