Ed Isaac
This review was submitted by a verified client of CWC Solicitors.
6* - Unfaltering professionalism, availability and tenacity
I would have no hesitation in recommending the services of Emily Brailsford and Rhianna Rhodes at CWC to anyone looking to undertake a home move. We received a very reasonably priced, itemised quotation for both our sale and purchase shortly after enquiry, with no hidden items or unexpected costs. Government fees (Stamp duty etc.) were clearly calculated and separated from the firm's costs, and we felt we would receive a professional and efficient service for our move - this was happily proved to be the case during the conveyancing period. Where Emily and Rhianna stood out particularly above other solicitors we have used in the past is in their persistence and communication. We felt informed at every juncture of the process, and there was no moment where we ever felt the need to "chase" - we were always comprehensively updated before we'd ever even started to wonder if an essential action might have been completed. As a client, it's nice to feel that your solicitors are always one step ahead of you. Additionally, regarding queries and search outcomes, it was clear that Emily and Rhianna had the whole process in mind when requesting information from other parties, and indeed knew exactly what we'd be likely to ask when answers and results were returned from searches and the representatives of the sellers / buyers. Having such a professional liaison advocating on our behalf with the other parties and the lender prevented the more complex aspects of the transaction from being overly stressful, and instead we simply felt looked after throughout. A great client experience, and we thank Emily and Rhianna for helping us move into our new family home.