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Kitson Boyce LLP

4.8 | 24 Reviews 24 Reviews | Lasting Powers
518 Total Company Reviews info icon Lasting Powers | info icon 518 Total Company Reviews Lasting Powers | info icon 518 Total Company Reviews

Minerva House, Orchard Way, Torquay, Devon, TQ2 7FA

Accepting new clients

Minerva House, Orchard Way, Torquay, Devon, TQ2 7FA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 517529

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Kitson Boyce LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
19% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.6/5

Accreditations

Kitson Boyce LLP are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Kitson Boyce LLP
The Law Society accreditation awarded to Kitson Boyce LLP
Conveyancing Quality Scheme accreditation awarded to Kitson Boyce LLP

Description

We prioritise our clients’ needs and build lasting relationships through empathy, trust and expertise. Our people-first approach enables us to understand and solve complex legal challenges, empowering clients to achieve their goals and find peace of mind. With a focus on quality, professionalism, and accessibility, we provide tailored legal solutions and trusted advice that exceeds expectations and delivers positive outcomes for our valued clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Kitson Boyce LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Kitson Boyce LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
9% above
national average
94%
Success
Rate
12% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Kitson Boyce LLP are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Kitson Boyce LLP
The Law Society accreditation awarded to Kitson Boyce LLP
Conveyancing Quality Scheme accreditation awarded to Kitson Boyce LLP

Description

We prioritise our clients’ needs and build lasting relationships through empathy, trust and expertise. Our people-first approach enables us to understand and solve complex legal challenges, empowering clients to achieve their goals and find peace of mind. With a focus on quality, professionalism, and accessibility, we provide tailored legal solutions and trusted advice that exceeds expectations and delivers positive outcomes for our valued clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Kitson Boyce LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Kitson Boyce LLP

Contact & Locations - Kitson Boyce LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Minerva House, Orchard Way, Torquay, Devon, TQ2 7FA

Reviews

4.8 /5 24 Reviews
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Clients say

What clients say about Kitson Boyce LLP

The firm is repeatedly praised for conveyancing, wills, probate, family/divorce and settlement agreement expertise, with efficient, knowledgeable handling of complex or time‑sensitive matters. Clients value clear, prompt communication, professionalism and legal proficiency, along with empathy, calmness, approachability and reliability. Reviewers highlight responsiveness, availability, thoroughness and a personable, reassuring manner that reduces stress during difficult transactions.

friendly
professional
knowledgeable
responsive
efficient
approachable
clear communication
calm under pressure
supportive
thorough

ReviewSolicitors Review List

Profile image of giles Harrington

giles Harrington

Verified
Wills, Trusts & Probate

WILL & POWER OF ATTORNY

The whole process was explained fully and dealt with in a timely manor .

Legal experts tagged in
this review

Kitson Boyce LLP

Dear Giles, your feedback is greatly appreciated. We are pleased to hear that the process of arranging your Will & Power of Attorney was well explained. Your kind words will be passed on to Carole. Best Wishes, Kitsons.

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Anonymous

Verified
Wills, Trusts & Probate

My Will

After making 2 Wills and finally getting the third correct and therefore spending a fair amount of money, I am now satisfied I've done what I needed to do. I found Martin Roberts approachable and am now awaiting details of Power of Attorney and to see another member of Boyce Hatton regarding my property.

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this review

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Michael O'Connell

Verified

OCO035/0002

Zoe Phillips was very competent, professional and reassuring and made everything very clear. I understood clearly the process and feel very confident of the outcome and that my wishes were fully taken into account.

Legal experts tagged in
this review

Kitson Boyce LLP

Dear Michael, thank you for your kind words. We are pleased that Zoe provided competent, professional, and reassuring assistance. It's great to know that you understood the process clearly and feel positive about the outcome. Best Wishes, Kitsons

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Anonymous

Verified

DRAFTING ARTICLES OF ASSOCIATION

Clear understanding of the difficulties we were experiencing as a Company.

Solicitors tagged in
this review

Kitson Boyce LLP

Thank you for your review. We really appreciate your review and are pleased we could assist in your matter.

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Anonymous

Verified
Wills, Trusts & Probate

Preparation of Will and Lasting Powers of Attorney

I was most grateful for the helpful professional advice received in an efficient and friendly manner and would not hesitate to recommend this service.

Solicitors tagged in
this review

A representative from Kitson Boyce LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Jenny

Jenny

Jenny

Kate was absolutely excellent. As we were going away she worked very promptly to get our wills done prior to our holiday. She explained the POA very well which allowed us to make the right decisions for us. However, the receptionist when we arrived for our first appointment was NOT a credit to your company. She made no effort to acknowledge us when we entered reception. When she did she made us feel like we were an inconvenience. We were not sure who we were seeing and she was rude about that. She was again rude to my husband when he came in to bring in our ID as requested. When my husband said he needed to pay she gutted and said that would require her getting someone from accounts down. When we arrived for our second appointment, there was nobody in reception, we waited about ten minutes despite there being someone in one of the side rooms working who ignored us. (This was the lady who had been on reception when We arrived the first day). We walked all around, could see everything displayed on the reception computer screen and all of the days appointments on the open file on the desk. Eventually, a lady did come in to reception to greet us and showed us where to sit and was polite and welcoming. Not the same lady as the lady who had been working when we arrived for our first appointment. Apart from the very rude attitude of your receptionist, my other major concern is the very clear data protection breach of confidentiality that you can clearly see a list of all client appointments on the desk when you arrive. This could be easily sorted by keeping the folder closed and on!y opened it required. Also, when someone walks away from their desk, lock their computer screen. Having worked my entire career in the NHS and having data protection training annually, I find this type of basic error difficult to understand in a Silica firm! To conclude, well done Kate! Improvement needed in reception staff and data protection process

A representative from Kitson Boyce LLP responded to this review

Thank you for taking the time to share your review, Jenny. Your feedback is important to us and we will investigate your concerns with our client care partners, as well as raise this with the relevant team to resolve any possible issues.

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Reviews

4.7 /5 518 Reviews
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Star rating
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Rating

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Clients say

What clients say about Kitson Boyce LLP

The firm is repeatedly praised for conveyancing, wills, probate, family/divorce and settlement agreement expertise, with efficient, knowledgeable handling of complex or time‑sensitive matters. Clients value clear, prompt communication, professionalism and legal proficiency, along with empathy, calmness, approachability and reliability. Reviewers highlight responsiveness, availability, thoroughness and a personable, reassuring manner that reduces stress during difficult transactions.

friendly
professional
knowledgeable
responsive
efficient
approachable
clear communication
calm under pressure
supportive
thorough

ReviewSolicitors Review List

Profile image of Anthony Neff

Anthony Neff

Housing & Property

Sale of Estate

We were appointed as Executors of my Mother/Mother in Laws Estate and Isobel Armstrong was appointed as our lawyer handling the sale of her estate. To say Isobel was a pleasure to work with, would be an understatement. Isobel was professional, quick and efficient handling what was slightly complicated sale with it being a Leasehold flat with a separate garage with aplomb. We were kept informed of progress of the sale at all stages and would highly recommend both Isobel and the company Kitson Boyce LLP without hesitation.

Legal experts tagged in
this review

from Kitson Boyce LLP

Thank you for your kind feedback, Anthony. We’re pleased to hear that Isobel provided such professional, efficient support throughout the sale of the estate and kept you well informed at every stage, especially given the complexities involved.

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Caroline

Excellent

Isobel has been excellent throughout the process of selling my father’s house. She is knowledgeable, friendly, approachable and professional. She was always available to speak to directly and answered emails very promptly - being able to speak to a named professional throughout the process made the whole thing seamless. Isobel is a real credit to Kitson Boyce.

Legal experts tagged in
this review

from Kitson Boyce LLP

Thank you, Caroline, for your feedback. We are pleased to hear that Isobel provided knowledgeable and professional support throughout the sale of your father’s house.

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Aisling LAvery

Housing & Property

Fantastic Service

I cannot recommend Isobel highly enough. From my very first contact, I was met with professionalism, clarity, and genuine care. Isobel's communication was second to none. I never had to chase, she was always ready to provide an update. Nothing was too much trouble, and the service felt both highly professional and refreshingly personal. Isobel managed to make a stressful house move, far less stressful!

Legal experts tagged in
this review

from Kitson Boyce LLP

Thank you for your feedback. We are pleased that Isobel provided such a fantastic service and helped make your house move far less stressful. It is gratifying to hear that her professionalism, proactive communication, and genuine care made such a difference, and we truly appreciate your high recommendation. We will ensure your kind comments are shared with Isobel and the team.

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Lewis Cole

Housing & Property

Fantastic service

Isobel oversaw the sale of our property and we were really pleased with the service she provided. She was professional throughout and handled our case efficiently and effectively. Isobel was always on hand to answer our questions and offer support where needed. We couldn't recommend her enough.

Legal experts tagged in
this review

from Kitson Boyce LLP

Dear Lewis, Thank you for your review and recommendation. We are delighted to hear that Isobel provided professional, efficient, and supportive service.

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Anne Penwill

Expert and helpful advice

Isobel was so helpful with the sale of my late mother’s house. She was very knowledgeable, always easy to get to talk to, offering practical advice in difficult circumstances.

Legal experts tagged in
this review

from Kitson Boyce LLP

Thank you for your kind feedback, Anne. We're glad we could help with the sale of your late mother’s house during a difficult time. If you need any further assistance, please don’t hesitate to get in touch.

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Other Reviews

Profile image of Gail Tucker

Gail Tucker

Gail

I was very pleased with the way that my difficult house sale was carried out. I had a lot of support from Judy Vaughn and Suhena Manik which helped me cope with the whole process, and everything was timely and efficient. Thank you both.

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Ruby

Ruby

I instructed Tony Hunt way back in 2019 to handle my divorce proceedings.(He was then working at Kitsons.) I didn't know then what an arduous and lengthy process this would turn out to be, but luckily I had the right man for the job. Tony is friendly, personable, professional, direct and calm. Obviously, he is legally proficient, but much more than this, he handles whatever events and happenings occur in a composed as well as an involved way; ultimately professional but very available as well. I would not hesitate in recommending him for all your divorce issues, which can be such a trial, even in the most simplest cases, and especially if there are any contests, or tricky, sticky or otherwise, aspects. I can't thank him enough for his care and his attention.

from Kitson Boyce LLP

Thank you for your positive feedback, Ruby. We’re pleased to hear that Tony Hunt supported you through what was a lengthy and challenging divorce process with professionalism, calmness and clear communication. It’s good to know you felt he was approachable and consistently available throughout your matter.

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Profile image of dan batten

dan batten

Housing & Property

dan

Brilliant service from kitsons, Amy sold our house for us and couldn’t fault from start to finish. Would highly recommend them.

Legal experts tagged in
this review

from Kitson Boyce LLP

Thank you so much for your brilliant review Dan! We are delighted to hear that Amy delivered such a faultless service throughout your sale from start to finish. We will make sure she sees your kind words, she will be absolutely thrilled. Thank you for recommending Kitson Boyce so highly and we hope to be of assistance to you again in the future!

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James Todd

James

Tried a few solicitors in Plymouth due to a few fall throughs and just went with whoever the estate agent suggested. Kitson Boyce were definitely the best of what we had. Lots of people say buying a house is held up by solicitors, I've only bought one so I don't know - but if it is true, not of Kitson Boyce! Very helpful, polite and useful for dealing with the other parties, especially an 'enthusiastic' estate agent. Thanks very much to Sophie as well as Rhiannon.

from Kitson Boyce LLP

Thank you for your kind review, James. We’re delighted to hear that Sophie, Rhiannon, and the team at Kitson Boyce were able to make your house purchase process smooth and well managed. It’s great to know you found the team helpful and supportive throughout, especially when dealing with other parties involved. Your feedback is truly appreciated.

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Jennifer Bowerman

Jennifer

Yet another exceptional service from Sophie Carruthers & the team. Wouldn't hesitate to recommend them both personally and professionally and will definitely use again in the future. A huge thanks to all for being so efficient and fabulous!!

from Kitson Boyce LLP

Dear Jennifer. Thank you so much for taking the time to share your feedback! We are so glad that Sophie and the team looked after you so efficiently. We truly appreciate your high recommendation and look forward to being here for you next time.

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