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Kitson Boyce LLP

4.3 | 23 Reviews 23 Reviews | Professional Negligence
524 Total Company Reviews info icon Professional Negligence | info icon 524 Total Company Reviews Professional Negligence | info icon 524 Total Company Reviews

Minerva House, Orchard Way, Torquay, Devon, TQ2 7FA

Accepting new clients

Minerva House, Orchard Way, Torquay, Devon, TQ2 7FA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 517529

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Kitson Boyce LLP Review Scores & Client Satisfaction Overview

4.3
Excellent
83%
Value for
Money
87%
Success
Rate
87%
Would
Recommend
Communication 4.2/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.1/5

Accreditations

Kitson Boyce LLP are accredited by

The Law Society accreditation awarded to Kitson Boyce LLP
Conveyancing Quality Scheme accreditation awarded to Kitson Boyce LLP

Description

We prioritise our clients’ needs and build lasting relationships through empathy, trust and expertise. Our people-first approach enables us to understand and solve complex legal challenges, empowering clients to achieve their goals and find peace of mind. With a focus on quality, professionalism, and accessibility, we provide tailored legal solutions and trusted advice that exceeds expectations and delivers positive outcomes for our valued clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Kitson Boyce LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Kitson Boyce LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
94%
Success
Rate
12% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Kitson Boyce LLP are accredited by

The Law Society accreditation awarded to Kitson Boyce LLP
Conveyancing Quality Scheme accreditation awarded to Kitson Boyce LLP

Description

We prioritise our clients’ needs and build lasting relationships through empathy, trust and expertise. Our people-first approach enables us to understand and solve complex legal challenges, empowering clients to achieve their goals and find peace of mind. With a focus on quality, professionalism, and accessibility, we provide tailored legal solutions and trusted advice that exceeds expectations and delivers positive outcomes for our valued clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Kitson Boyce LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Kitson Boyce LLP

Meet the team of Kitson Boyce LLP

Contact & Locations - Kitson Boyce LLP

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Minerva House, Orchard Way, Torquay, Devon, TQ2 7FA

Reviews

4.3 /5 23 Reviews
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Clients say

What clients say about Kitson Boyce LLP

The firm specialises in conveyancing, property (sales and purchases), wills, probate/executor services, family/divorce and commercial property matters. Clients praise strong legal expertise, efficiency and reliability, consistently completing transactions on time and handling complex cases smoothly. Valued soft skills include clear, prompt communication, approachability, empathy, professionalism, calmness under pressure and a supportive, personable manner that reduces client stress.

Professional service
Highly responsive
Clear communication
Friendly staff
Efficient handling
Knowledgeable team
Supportive guidance
Reliable updates
Calm reassurance
Thorough attention

ReviewSolicitors Review List

Profile image of Amanda

Amanda

Professional Negligence

Exceptional solicitors

My partner and I suffered substantial financial losses as a result of negligence by a solicitor's firm near Oxford. Kitson Boyce represented our case to recover some of these losses. They were the antithesis to the Oxford firm - calm, reasoned and astonishingly principled. They delivered on their promises and our needs were put first every time. At the conclusion of the case, Kitson Boyce prioritised us ahead of themselves - to an extraordinary extent. After being faced with a poor firm, Kitson Boyce restored our faith in humanity and solicitors!

Solicitors tagged in
this review

Kitson Boyce LLP

Thank you for your review, Amanda. We are pleased that Andrew, Lauren, and the team, delivered an exceptional and professional service, successfully recovering your financial losses.

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Peter

Company & Commercial

Corporate issues

In recent years we have had to deal with taking action against our accountants (now changed) for bad advice and administration, and more recently, we have been involved in the potential sale of the business. Despite difficulties with potential purchasers, Corri Pedrick and her team have provided first class advice and back up. Everything has been dealt with promptly and efficiently at all times and in every aspect. I would not hesitate to recommend Kitson Boyce to others

Solicitors tagged in
this review

Kitson Boyce LLP

Thank you for your kind words, Peter. We’re delighted to hear that Corri and the team provided you with first-class advice and support throughout your challenges. Your recommendation is greatly appreciated.

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Maureen

Verified

Very pro active solicitor

Peter Lewis is a very pro active and brilliant solicitor who helped us recently. His expertise, knowledge and professionalism knows no bounds. He is a person I would have no hesitation in recommending him in the future.

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Anonymous

Verified

Quick and professional Will writing service

I was very impressed with the service that I received. I was given professional and clear advice and the process was painless.

A representative from Kitson Boyce LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified

My Will

My Will was well handled and I was very happy with the Professional Service I received.

A representative from Kitson Boyce LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Catherine

Catherine

I used this firm because they were recommended by our estate agents, but unfortunately the experience wasn’t great. Communication was sometimes slow, and I found myself having to chase for updates more than expected. There were multiple spelling mistakes on my contract and no apology for the errors, which didn’t inspire confidence. They did get the job done in the end, but I wouldn’t choose to use them again. Some positives, but overall a frustrating experience.

Kitson Boyce LLP

Thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet your expectations, particularly regarding communication and errors in your contract. Your comments are taken very seriously, and we will review our processes to ensure improvements are made. We appreciate that, despite these frustrations, the matter was completed, and we are grateful for your honest feedback.

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Paul

Paul

I found Mr Hunt to be totally professional and straight to the point. I hope I do not need a Lawyer for a repeat performance, but will use Kitson Boyce( Mr Hunt) without question.

Solicitors tagged in
this review

Kitson Boyce LLP

Thank you, Paul, for your kind words about Mr. Hunt’s professionalism and direct approach. We’re glad you felt well-supported and appreciate your trust . Should you ever need assistance again, we’ll be here to help.

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Susie

Susie

I have been a client of Kitson's , now Kitson Boyce, for many years. However, at the beginning of 2023 I engaged the Business Team, headed by Corri Pedrick and Jayme Nicholson to assist in the sale of my business. This soon grew into asking for their support and advice on a massive issue regarding a negligence issue and breach of contract. Both the business sale and conduct issues were intrinsically connected and very complicated. The whole team could not have done more. At every step and turn I was kept informed and advised and supported. Every member of the team, from the reception staff, the secretaries and the trainee solicitors showed empathy towards me. Nothing was too much trouble, I was kept informed either by telephone/email/ Teams and face to face meetings. The sale of my business was successfully concluded thanks to Corri’s and Jayme's professional and highly skilled negotiations in obtaining the best possible outcome for me. I would have no hesitation in recommending this firm to anyone who needs support at the highest level.

Kitson Boyce LLP

Dear Susie, Thank you for your heartfelt review. We're delighted to hear that Corri, Jayme, and the entire team at Kitson Boyce provided the support and expertise you needed. Your recommendation means a lot to us. Best regards, Kitson Boyce LLP

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T.

A client

Absolutely dreadful, did not do the work. Did not represent me in the divorce court, claimed for work they didn’t do and provided with what can only be described as a genuinely lame representation in correspondence with other solicitors. Advised not to report a crime and were very angry when I went to police and reported the crime. Charged for work they did not do. Avoid at all costs. PS/ the perpetrator I reported was jailed for 22 years for the abuse. Kitsons put pressure on me not to report the crimes.

Kitson Boyce LLP

Thank you for your review. We take your feedback seriously and would like to address your concerns promptly. Please reach out to us directly so we can investigate this matter further and work to resolve it. Thank you for bringing this to our attention.

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G

A client

They do not reply and ignore solicitor and estate agents correspondence. I did use them 6years ago and the service was really good, but sadly after having to deal with them now as the other side, they come across incompetent. Up until this point I would have used them again and recommended them. I only didn’t use them as they were too busy, but I will now take my business elsewhere

A representative from Kitson Boyce LLP responded to this review

We are very sorry to read your review, please do not hesitate to contact us either by phone on 01392 455555 or by email advice@kitsons-solicitors.co.uk where will do our very best to rectify the situation in any way we can. Thank you.

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Reviews

4.7 /5 524 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Kitson Boyce LLP

The firm specialises in conveyancing, property (sales and purchases), wills, probate/executor services, family/divorce and commercial property matters. Clients praise strong legal expertise, efficiency and reliability, consistently completing transactions on time and handling complex cases smoothly. Valued soft skills include clear, prompt communication, approachability, empathy, professionalism, calmness under pressure and a supportive, personable manner that reduces client stress.

Professional service
Highly responsive
Clear communication
Friendly staff
Efficient handling
Knowledgeable team
Supportive guidance
Reliable updates
Calm reassurance
Thorough attention

ReviewSolicitors Review List

Profile image of Paula

Paula

Housing & Property

Excellent

Isobel has been excellent throughout the process of selling my father’s apartment. She was helpful, reassuring and walked me through the process. Thank you Isobel

Legal experts tagged in
this review

from Kitson Boyce LLP

We are incredibly glad Isobel was there to offer such helpful and reassuring guidance every step of the way. Thank you so much for the lovely feedback, Paula.

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Adam Hayman

Housing & Property

Fantastic service

Isobel was quick and highly professional with her professional assistance. Would highly recommend.

Legal experts tagged in
this review

from Kitson Boyce LLP

Isobel prides herself on delivering an expert, high-quality service while keeping the process seamless and efficient for her clients. Thank you for the highly recommended review, Adam!

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Anthony Neff

Housing & Property

Sale of Estate

We were appointed as Executors of my Mother/Mother in Laws Estate and Isobel Armstrong was appointed as our lawyer handling the sale of her estate. To say Isobel was a pleasure to work with, would be an understatement. Isobel was professional, quick and efficient handling what was slightly complicated sale with it being a Leasehold flat with a separate garage with aplomb. We were kept informed of progress of the sale at all stages and would highly recommend both Isobel and the company Kitson Boyce LLP without hesitation.

Legal experts tagged in
this review

from Kitson Boyce LLP

Thank you for your kind feedback, Anthony. We’re pleased to hear that Isobel provided such professional, efficient support throughout the sale of the estate and kept you well informed at every stage, especially given the complexities involved.

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Caroline

Excellent

Isobel has been excellent throughout the process of selling my father’s house. She is knowledgeable, friendly, approachable and professional. She was always available to speak to directly and answered emails very promptly - being able to speak to a named professional throughout the process made the whole thing seamless. Isobel is a real credit to Kitson Boyce.

Legal experts tagged in
this review

from Kitson Boyce LLP

Thank you, Caroline, for your feedback. We are pleased to hear that Isobel provided knowledgeable and professional support throughout the sale of your father’s house.

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Aisling LAvery

Housing & Property

Fantastic Service

I cannot recommend Isobel highly enough. From my very first contact, I was met with professionalism, clarity, and genuine care. Isobel's communication was second to none. I never had to chase, she was always ready to provide an update. Nothing was too much trouble, and the service felt both highly professional and refreshingly personal. Isobel managed to make a stressful house move, far less stressful!

Legal experts tagged in
this review

from Kitson Boyce LLP

Thank you for your feedback. We are pleased that Isobel provided such a fantastic service and helped make your house move far less stressful. It is gratifying to hear that her professionalism, proactive communication, and genuine care made such a difference, and we truly appreciate your high recommendation. We will ensure your kind comments are shared with Isobel and the team.

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Other Reviews

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Tony Long

Tony

Thank you Kyle for your assistance. Very prompt with all matters especially as we had a set time limit in which to act.

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Lawrence Pankhurst

Lawrence

A great professional service throughout, I'm sure we will use again.

from Kitson Boyce LLP

Thank you for your positive feedback, Lawrence. We look forward to assisting you again in the future. All the best!

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Paul Ramsey

Housing & Property

Paul

A week ago today the sale of my property was completed. We were recommended to Kitson Boyce and the conveyancing was done by Ellie-Louise. Her attention in dealing with this matter was excellent and at no point did we have to chase for information. On the occasions that we did speak, I found Ellie to be most helpful and I would highly recommend Ellie to anyone else looking for legal conveyancing.

from Kitson Boyce LLP

Hi Paul, thank you so much for this wonderful review, and congratulations on the successful completion of your sale! Ellie-Louise will be absolutely thrilled to hear your kind words. She always aims to make the process as helpful and stress-free as possible, so knowing you felt entirely taken care of means the world to us. Wishing you all the best!

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tim prince

Housing & Property

tim

Excellent service, everything went as promised, Kitsons kept us up to date and fully informed at each step of the process. I would recommend Kitson Boyce for your house sale, professional and efficient service.

from Kitson Boyce LLP

Thank you so much for the excellent review, Tim! We are delighted to hear that everything went exactly as promised and that the team kept you fully informed throughout your house sale. Providing a professional, efficient, and seamless service is always our top priority. Thank you for your high recommendation, and we wish you all the best!

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Gail Tucker

Housing & Property

Gail

I was very pleased with the way that my difficult house sale was carried out. I had a lot of support from Judy Vaughn and Suhena Manik which helped me cope with the whole process, and everything was timely and efficient. Thank you both.

from Kitson Boyce LLP

Thank you so much for taking the time to share this wonderful review, Gail. Navigating a difficult house sale can be incredibly draining, so it is fantastic to hear that Judy and Suhena were there to provide the vital support you needed to get through it. Combining that compassionate emotional support with a timely and efficient legal service is exactly what makes a challenging process manageable, and we are so glad they could help lighten the load for you. Congratulations on successfully completing your sale, and we wish you all the very best moving forward!

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