Harold G Walker

Spoke to them for legal advice regarding a consumer rights issue. Everything was clearly explained. We are now much clearer on our legal position. Cannot recommend them enough.

Emma Bryant and her team Alex Crabb are extremely proficient. Emma is approachable and is always on the case. She was always fully informed with my case and has extensive knowledge. Which gave me confidence in her ability to complete my case in a time critical manner. She always put my welfare first and was always working in my best interest. Thank you!

We are very disappointed with the service provided by HGW after we instructed them to handle our late father's probate. After almost two years, it was apparent they had made little progress. Despite this, they warned that the final cost could be significantly more expensive than quoted without providing any justification. When we complained about the lack of progress, communication and escalating costs, they were dismissive and suggested that everything was in keeping with normal practices. We had no confidence in their ability to complete the probate and have since dismissed them. Overall, we felt they did not provide a competent service, were poor at communicating with us and represented poor value for money.

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Nicola Anne Lowe

My experience with HG Walker Solicitors was regrettably very poor. From the outset, communication was inconsistent and lacked clarity, leaving me uncertain about the progress of my matter and without the reassurance I reasonably expected. I encountered a dismissive attitude when raising concerns, along with an unwillingness to acknowledge or take responsibility for a series of avoidable errors. This left me feeling undervalued as a client and lacking confidence in the service provided. As highlighted by another reviewer, this firm has previously been criticised for “very poor service and poor attitude with multiple errors – The Legal Ombudsman currently reviewing this case.” Solicitors are entrusted with delivering professionalism, accountability, and clear advice. Unfortunately, in my experience, these standards were not met. I was left dissatisfied, frustrated, and without the level of service that should be expected in this profession. It is my hope that HG Walker reflects on these shortcomings and makes meaningful improvements in client care, communication, and accountability. Until then, prospective clients may wish to proceed with caution.

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Simon Jonathan Nethercott

Gaynor Cooke

Very efficient and prompt service and communication at all times. Always approachable and professional.

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Colin David Mitchell