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Palmers Law Ltd

4.0 | 39 Reviews 39 Reviews | Professional Negligence
502 Total Company Reviews info icon Professional Negligence | info icon 502 Total Company Reviews Professional Negligence | info icon 502 Total Company Reviews

Suite 1a, Ground Floor, Phoenix House, Phoenix Business Park, Christopher Martin Road, Basildon, Essex, SS14 3EZ

Accepting new clients

Suite 1a, Ground Floor, Phoenix House, Phoenix Business Park, Christopher Martin Road, Basildon, Essex, SS14 3EZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8000043

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Palmers Law Ltd |

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Palmers Law Ltd Review Scores & Client Satisfaction Overview

4.0
Very Good
78%
Value for
Money
74%
Success
Rate
74%
Would
Recommend
Communication 4.0/5
Initial Impressions 4.0/5
Approachability 4.0/5
Documentation Accuracy 3.9/5
Legal Knowledge 4.0/5
Value for money 3.9/5

Accreditations

Palmers Law Ltd are accredited by

Criminal Litigation accreditation awarded to Palmers Law Ltd
Family Law accreditation awarded to Palmers Law Ltd
The Law Society accreditation awarded to Palmers Law Ltd
Trading names:
Palmers Solicitors

Description

Palmers Solicitors, founded in 1983 and incorporated as a limited company in 2021, is one of the leading legal practices in Essex with a total staffing complement of around 100 people to assist our wide range of private and commercial clients, covering the whole spectrum of legal advice.

Rankings by area of expertise

The rankings below show the areas of expertise that Palmers Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Palmers Law Ltd Review Scores & Client Satisfaction Overview

4.6
Excellent
90%
Value for
Money
7% above
national average
90%
Success
Rate
8% above
national average
90%
Would
Recommend
9% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Palmers Law Ltd are accredited by

Criminal Litigation accreditation awarded to Palmers Law Ltd
Family Law accreditation awarded to Palmers Law Ltd
The Law Society accreditation awarded to Palmers Law Ltd
Trading names:
Palmers Solicitors

Description

Palmers Solicitors, founded in 1983 and incorporated as a limited company in 2021, is one of the leading legal practices in Essex with a total staffing complement of around 100 people to assist our wide range of private and commercial clients, covering the whole spectrum of legal advice.

Rankings by area of expertise

The rankings below show the areas of expertise that Palmers Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Palmers Law Ltd

Meet the team of Palmers Law Ltd

Contact & Locations - Palmers Law Ltd

Suite 1a, Ground Floor, Phoenix House, Phoenix Business Park, Christopher Martin Road, Basildon, Essex, SS14 3EZ

Reviews

4.0 /5 39 Reviews
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Clients say

What clients say about Palmers Law Ltd

The firm specialises in probate, wills, powers of attorney, conveyancing, landlord/lease matters and employment/settlement agreements, consistently demonstrating strong technical knowledge and effective case handling. Clients value clear, jargon‑free explanations, responsiveness, compassion during difficult times, patience, and practical, solution‑focused advice. The team is described as professional, thorough and efficient, with friendly, approachable reception and solicitors who make clients feel supported and well informed throughout processes.

knowledgeable staff
professional service
friendly team
timely responses
clear explanations
compassionate help
efficient handling
good value
thorough process
approachable solicitors

ReviewSolicitors Review List

Profile image of Barrie Ferguson

Barrie Ferguson

Verified
Wills, Trusts & Probate

Will

Palmers dealt with my request for the preparation of a Will in a clear and concise manner and during discussions were professional and personable on all matters addressed by me to them. I would have no hesitation in recommending them to others and will use them for any additional legal matters in the future.

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A representative from Palmers Law Ltd responded to this review

We're incredibly pleased to hear that you had a positive experience with our team here at Palmers Solicitors! Please do not hesitate to get in touch with us again should we be able to provide you any future support or guidance.

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Rosemary

Verified
Wills, Trusts & Probate

To make a Will

From my first contact with Louise Welch to the completion of my Will everything went very smoothly and professionally.

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A representative from Palmers Law Ltd responded to this review

It’s great to hear that you had a positive experience with our team! Please let us know if we can help you again in the future.

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Anonymous

Verified

Outstanding!

Emma Gray is an outstanding solicitor. Her advice, support and professionalism are excellent. Many thanks for your exceptional help in this matter. I 100% recommend Emma Gray!

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Lee Harrison

Verified
Crime/ Criminal Defence

Palmer’s Solicitor Superb

Mr Sirrell was amazing dealing with our case. Very professional, and to the point, I wouldn’t hesitate to recommend Palmers and Mr Sirrell in the event a solicitor is required.

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anonymous

Verified

Excellent Service

My husband and I were very satisfied and happy with the service that we received concerning our wills from Palmers. Our solicitor was outstanding.

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this review

A representative from Palmers Law Ltd responded to this review

Thank you for sharing your experience with us! We're happy to hear that Sabreena and the team provided you with the right support. If we can provide any further advice or guidance, please do get in touch.

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Other Reviews

Profile image of Louise

Louise

Louise

I found Palmers Solicitors on the Internet and from the onset of my experience I could not fault the service and professionalism showed by all at Palmers, the communication was exemplary and Mr. Sirrell who represented us was very calming and guided me through the whole difficult situation I was facing. I would recommend Palmers Solicitors to anyone in need of help.

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A representative from Palmers Law Ltd responded to this review

We really appreciate you taking the time to leave us a comment. It’s fantastic to hear that we were able to deliver the industry-leading service that we strive to provide. Please don’t hesitate to get in touch with us if you need any further advice.

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Tom

Tom

We have been working with Palmers Solicitors, specifically Brooke and her team in a professional capacity for some time now. We as a team here felt it necessary to share the positive experiences we have with had with Brooke and her team. The level of communication and diligent approcah to their work has made all of our mutual clients extremley happy.

Legal experts tagged in
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A representative from Palmers Law Ltd responded to this review

Thank you Tom for taking the time to leave us some lovely feedback. We always strive to provide the best service, and we’re glad to hear that we were able to meet these high standards for you.

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Alice

Alice

Highly unprofessional and amateur. The advice provided by Palmers resulted in substantial and avoidable legal expenses totalling tens of thousands of pounds, directly attributed to the negligence experienced by using Palmers. Find another more reputable firm, its worth paying for quality when it comes to legal advice and Palmers will cannot be replied upon for this.

A representative from Palmers Law Ltd responded to this review

Thank you for sharing your feedback with us. We value comments from clients that ensure we continue to provide the highest standards of advice and client care. However, on this occasion, having reviewed our records we do not feel your review accurately reflects the matter as it was dealt with. We would like to resolve this issue for you as quickly as possible, so please contact our team at the earliest opportunity to discuss this.

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Sam

Sam

Shambles. Unprofessional. Lazy and cause nothing but unnecessary stress.

A representative from Palmers Law Ltd responded to this review

It is our understanding that this matter has already been successfully resolved. If this is not the case, please do contact us immediately.

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Sonia

Sonia

The solicitor who was dealing with the case work well.

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Reviews

4.6 /5 502 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Palmers Law Ltd

The firm specialises in probate, wills, powers of attorney, conveyancing, landlord/lease matters and employment/settlement agreements, consistently demonstrating strong technical knowledge and effective case handling. Clients value clear, jargon‑free explanations, responsiveness, compassion during difficult times, patience, and practical, solution‑focused advice. The team is described as professional, thorough and efficient, with friendly, approachable reception and solicitors who make clients feel supported and well informed throughout processes.

knowledgeable staff
professional service
friendly team
timely responses
clear explanations
compassionate help
efficient handling
good value
thorough process
approachable solicitors

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Wills, Trusts & Probate

An Expert Service

Siobain Moore proved herself to be a highly skilled practitioner in probate law and land registry. She dealt very efficiently with delays in the process which were not of her making. Bravo!

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Barrie Ferguson

Verified
Wills, Trusts & Probate

Will

Palmers dealt with my request for the preparation of a Will in a clear and concise manner and during discussions were professional and personable on all matters addressed by me to them. I would have no hesitation in recommending them to others and will use them for any additional legal matters in the future.

Solicitors tagged in
this review

A representative from Palmers Law Ltd responded to this review

We're incredibly pleased to hear that you had a positive experience with our team here at Palmers Solicitors! Please do not hesitate to get in touch with us again should we be able to provide you any future support or guidance.

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Anonymous

Verified
Employment

Redundancy Settlement Agreement

I went to Palmers Law with a redundancy plus a settlement agreement from my employer. Everyone was so helpful, from the initial receptionist who took my call to the legal assistant and the lawyer. There were several odd things about the contract I had been sent, and the lawyer spotted them immediately and got them corrected for me.

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A representative from Palmers Law Ltd responded to this review

Thank you for sharing! We love receiving feedback from clients to find out what we're doing well and we are incredibly pleased to hear you had a positive experience with our team. Please let us know if we can help you again in the future.

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Christopher

Verified

Trust Will

Knowledgeable and professional people. Would use again. Friendly and received timely responses.

0
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Rachael Dale

Verified
Wills, Trusts & Probate

Amazing solicitor

I used Erin for a dispute with my late partner estate, she was very helpful in giving me all the information I needed as unfortunately my partner died suddenly and I need to understand what right I had as we had been together for 18 years. Thanks to Erin knowledge having her to help me though this I got the results I was hoping for and it’s was one less thing for me to worry about when also grieving. Erin is easy to talk to and in my option give you different options to go with for what you are looking for.

Solicitors tagged in
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A representative from Palmers Law Ltd responded to this review

We're incredibly pleased to hear that Erin was able to provide you with the right support. We will be sure to share your kind words with her. If we can provide you any future guidance or advice, please do get in touch with us.

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Other Reviews

Profile image of Laura Wallage

Laura Wallage

Housing & Property

Laura

We recently appointed Palmers to assist with the sale and purchase of our home. Throughout the process, the entire team was professional, hardworking, and highly responsive. We always felt that they had our best interests at heart and were committed to achieving the best possible outcome for us. As we were so pleased with the service and the positive working relationship we had built, we also chose to instruct Palmers to assist with preparing our wills. Laura was incredibly supportive throughout, making the process simple, straightforward, and stress-free. Overall, we were extremely pleased with the service we received and would not hesitate to recommend Palmers Solicitors to anyone looking for professional and reliable legal support.

Legal experts tagged in
this review

Hi Laura, Thank you for your incredibly kind review. We are extremely pleased to hear that Laura and the rest of the team here at Palmers Solicitors were able to deliver the industry leading service we strive to provide. Please don't hesitate to get in touch with us again if you need any further advice.

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Arian Vaziri

Crime/ Criminal Defence

Arian

I recently had a motoring legal query and completed an online enquiry form. A member of the team called me the following day and took the time to explain everything clearly and professionally. I really appreciated their willingness to help and the prompt response. Excellent customer service and guidance. Thank you.

Solicitors tagged in
this review

Hi Arian, We really appreciate you taking the time to leave us a review. We're incredibly pleased to hear that the team were able to assist you promptly with your matter. If we can provide you any further advice or guidance in the future, please do not hesitate to get in touch.

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Adam

Adam

Excellent service and communication

Hi Adam, We're incredibly pleased to hear that you had a great experience with Palmers Solicitors! Please don't hesitate to get in touch with us if you need any further advice.

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mark daniels

mark

Terrible Law Firm, been dealing with our simple case for months and months. No communication, never contacts us unless prompted and complained against. Case handlers leave without informing you, cases don't get handed over. Avoid this firm for probate and will execution, at all costs. (which I am sure will be sizable once they send us the bill, for their terrible service)

Dear Mark, Thanks for taking the time to provide feedback to us. As one of Essex's leading independent law firms, we uphold the highest standards of client care and professionalism, so we take comments, such as yours, seriously. In order to address your comments in more detail, please reach out to our Supervising Department Director, Donna Smy, on 01268 240000 or by emailing DonnaSmy@palmerslaw.co.uk at the earliest opportunity.

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James Denmark

Housing & Property

James

Palmers Law is great, the solicitor who helped me Kay was amazing. The due diligence, liaising relevant parties, reviewing, rectifying, corrections and implementation of clauses for lease arrangements the actions were second to none. Thank you Kay! A brilliant asset to Palmers Law.

Legal experts tagged in
this review

Hi James, It's great to hear that you had a positive experience with Kay and our team! We will be sure to pass on your kind words to her. We always strive to provide the best service, and we're glad to hear that Kay and the team were able to meet these high standards for you. Please let us know if we can help you again in the future.

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