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Backhouse Solicitors Ltd

4.9 | 88 Reviews 88 Reviews | Complex Er Issues
896 Total Company Reviews info icon Complex Er Issues | info icon 896 Total Company Reviews Complex Er Issues | info icon 896 Total Company Reviews

17 Duke Street, Chelmsford, Chelmsford, Essex, CM1 1JU

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17 Duke Street, Chelmsford, Chelmsford, Essex, CM1 1JU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 533174

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Backhouse Solicitors Ltd |

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Backhouse Solicitors Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Backhouse Solicitors Ltd are accredited by

The Law Society accreditation awarded to Backhouse Solicitors Ltd
Conveyancing Quality Scheme accreditation awarded to Backhouse Solicitors Ltd

Description

We are a family-owned law firm offering high levels of expertise and exceptional service to individuals and businesses. The Backhouse team are friendly and approachable with a wealth of knowledge in many areas of law. Whether you need advice for yourself or your business, we offer a free initial consultation allowing you the opportunity to discuss your legal problem over a coffee and to find out how we can help.

Rankings by area of expertise

The rankings below show the areas of expertise that Backhouse Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Backhouse Solicitors Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Backhouse Solicitors Ltd are accredited by

The Law Society accreditation awarded to Backhouse Solicitors Ltd
Conveyancing Quality Scheme accreditation awarded to Backhouse Solicitors Ltd

Description

We are a family-owned law firm offering high levels of expertise and exceptional service to individuals and businesses. The Backhouse team are friendly and approachable with a wealth of knowledge in many areas of law. Whether you need advice for yourself or your business, we offer a free initial consultation allowing you the opportunity to discuss your legal problem over a coffee and to find out how we can help.

Rankings by area of expertise

The rankings below show the areas of expertise that Backhouse Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Backhouse Solicitors Ltd

Meet the team of Backhouse Solicitors Ltd

Contact & Locations - Backhouse Solicitors Ltd

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

17 Duke Street, Chelmsford, Chelmsford, Essex, CM1 1JU

Reviews

4.9 /5 88 Reviews
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Clients say

What clients say about Backhouse Solicitors Ltd

The firm specialises in conveyancing, residential and commercial property transactions, wills, probate, employment and settlement agreements, and commercial contracts. Clients praise technical expertise, clear legal advice and accurate cost estimates. Valued soft skills include responsiveness, professionalism, patience, clear communication, thoroughness, empathy and a proactive, reassuring approach that reduces stress during complex or time‑pressured matters.

Very responsive
Clear communication
Highly professional
Efficient service
Patient support
Knowledgeable team
Thorough work
Friendly staff
Proactive handling
Smooth process

ReviewSolicitors Review List

Profile image of Jonny

Jonny

Employment

Employment Dismissal Issue

Natalie was excellent and clear in her initial advice and giving me the available options.

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A representative from Backhouse Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Really good

Couple of day turnaround for an appointment. Good opportunity to discuss. Quick follow up. Knowledge that further support available if required.

A representative from Backhouse Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Martin

Good commucation and efficient

Simple and straightforward. Efficency coupled with good communication.

A representative from Backhouse Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Sandra

Housing & Property

Conveyancing

The Conveyancing Team were professional, very helpful and responsive at all times. They answered questions when needed and explained the process clearly. Thank you once again for your help and support making the legal process very easy when our buyers were making it so hard

A representative from Backhouse Solicitors Ltd responded to this review

Thank you for leaving a great review for the Backhouse conveyancing team. We are pleased to have helped with your transaction, and if there is anything else we can help with, please do not hesitate to contact the team. Thank you again from all at Backhouse Solicitors.

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Anonymous

Polite service

Prompt and polite service

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Other Reviews

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Cyprymike

Employment

Cyprymike

I used Backhouse for a recent settlement agreement with a former employer. They were friendly efficient and made me feel at ease in what was a stressful situation. I would highly recommend.

Dear Cyprymike, thank you for leaving a review for our Employment team. We are pleased to have helped with your matter and if there is anything else we can help with, please do not hesitate to get in touch. Thank you again from all at Backhouse Solicitors.

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Aya Irinkova

Employment

Aya

Thank you so much to Yasmin and the team for making the process so smooth and resolving my employment matter so swiftly. You were extremely professional and helped me clearly understand all the details within the relevant documents. I really appreciate your support!

Dear Aya, thank you for taking the time to leave a great review for the team. We are glad to have helped with your matter and if there is anything else we can help with, please do not hesitate to get in touch. Thank you again from all at Backhouse Solicitors.

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L H

Employment

A client

Natalie Stein handled an employment matter on my behalf, she was very thorough, helpful and responsive, clearly explaining my options. I wouldn’t hesitate to recommend Natalie & would use her services again in future should the need arise.

Solicitors tagged in
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Dear L H, thank you for leaving a fantastic review for Natalie and the team. We are pleased to have helped with your matter and if there is anything else we can help with, let us know. Thank you again from Backhouse Solicitors.

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jason krog

Employment

jason

I would like to thank Natalie and the wider team, including Yasmin, for their support and guidance while helping me with an employment matter. They were professional, responsive, and took the time to explain everything clearly throughout the process. I really appreciated their efforts and keeping me informed at each stage. I would happily recommend them to anyone needing advice or assistance with employment issues.

Solicitors tagged in
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Dear Jason, thank you for taking the time to leave such a great review. We will pass on your comments to Natalie and the team. If you need any assistance in the future, we'd be happy to help. From everyone at Backhouse.

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Dean King

Employment

Dean

In January I approached the employment team at Backhouse for some assistance with an employment law matter. When I contacted Backhouse and specifically Natalie Stein I had no need to worry. Natalie and team were amazing - so caring and detailed and they literally made it all so easy for me which was a welcome relief. It was all sorted very quickly which was a welcome relief. Lovely people, amazing service - would highly recommend.

Solicitors tagged in
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Dear Dean, thank you for leaving a great review for Natalie and the team. We are glad to have helped with your matter and if there is anything else we can help you with, please do not hesitate to contact us. Thank you again from all at Backhouse Solicitors.

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Reviews

4.9 /5 896 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Backhouse Solicitors Ltd

The firm specialises in conveyancing, residential and commercial property transactions, wills, probate, employment and settlement agreements, and commercial contracts. Clients praise technical expertise, clear legal advice and accurate cost estimates. Valued soft skills include responsiveness, professionalism, patience, clear communication, thoroughness, empathy and a proactive, reassuring approach that reduces stress during complex or time‑pressured matters.

Very responsive
Clear communication
Highly professional
Efficient service
Patient support
Knowledgeable team
Thorough work
Friendly staff
Proactive handling
Smooth process

ReviewSolicitors Review List

Profile image of Ash

Ash

Housing & Property

Catie and Chelsea were amazing with our purchase

Catie and Chelsea were outstanding from start to finish. This was a challenging transaction with tight deadlines and real pressure right up to the final stages, but they handled everything with professionalism, persistence and clear communication throughout. Despite the time constraints and complexities, they stayed on top of every detail and ultimately got the deal over the line when it really mattered. Their responsiveness, organisation and ability to push things forward made a huge difference. Very, very pleased with the service and would not hesitate to recommend them.

Solicitors tagged in
this review

A representative from Backhouse Solicitors Ltd responded to this review

Dear Ash, thank you for taking the time to leave a fantastic review for Catie and Chelsea, we are pleased to have helped with your transaction and get it over the finish line. Good luck in your new home and thank you again from the Backhouse team.

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Caroline

Housing & Property

04.09.2025

I was recommended through our builder Denbury Homes and they came out very comparable with local and online solicitors with the added bonus that they knew exactly what they were doing as work with Denbury all the time with new builds. I would thoroughly recommend

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A representative from Backhouse Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Alberto

Housing & Property

Absolutely Outstanding Service – Highly Recommend Susan Clarke

My partner and I were buying our first home and unfortunately started the process with other solicitors who were slow, unresponsive, and making things unnecessarily stressful. That all changed the moment Susan Clarke took over our case. From day one, Susan was proactive, clear, and incredibly efficient. She immediately got to grips with everything, untangled the mess left by the previous solicitors, and drove the whole process forward at an impressive speed. Communication was excellent – she kept us informed every step of the way, explained everything in plain language, and always made time to answer our questions. Thanks to Susan’s professionalism, dedication, and attention to detail, what could have been a long and stressful experience turned into a smooth, straightforward journey. We genuinely felt like she cared about helping us get our home, and she went above and beyond to make it happen quickly. We can’t thank Susan enough for turning things around and helping us secure our first home. If you’re looking for a solicitor who is not only highly skilled but also genuinely committed to her clients, we cannot recommend her enough.

Solicitors tagged in
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A representative from Backhouse Solicitors Ltd responded to this review

Dear Alberto, thank you for taking the time to write a fantastic and detailed review for Susan and the team. We are thrilled you enjoyed your experience using us as your conveyancers, and if there is anything else we can do for you in the future, please do not hesitate to contact us. We will be sure to pass on your brilliant feedback to the team. Thank you again from all at Backhouse Solicitors.

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Elspeth

Wills, Trusts & Probate

Uncle's Estate Intestate

Colin was very helpful and dealt with my Uncle's probate professionally and efficiently. As my Uncle's estate was intestate, he gave good avice in protecting my liabilities as administrator of the estate. He responded positively to my requests and gave good advice when required. He was prompt in responding to emails. I was impressed when his team pursued an old certificate of John Lewis shares which stumped John Lewis in realising the value of the shares. They were able to achieve a successful outcome due to their tenacity in dealing with this. I was especially grateful for this as these shares were a matter of pride for my Uncle.

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A representative from Backhouse Solicitors Ltd responded to this review

Dear Elspeth, thank you for taking the time to write a review for Colin and the team. We will be sure to pass on your compliments and are glad we could help with your matter. If there is anything else we can help with, please do not hesitate to contact the team. Thank you again from all at Backhouse Solicitors.

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Jonny

Employment

Employment Dismissal Issue

Natalie was excellent and clear in her initial advice and giving me the available options.

Solicitors tagged in
this review

A representative from Backhouse Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Niraj Tanna

Niraj Tanna

Niraj

I recently worked with Nabiha Shariff at Backhouse Solicitors on the purchase of a commercial property for East West Group Limited. From the outset, Nabiha was professional, responsive and extremely thorough in her approach. The transaction involved a number of complexities, including title matters, property enquiries and tight completion deadlines, all of which she handled with great attention to detail whilst remaining pragmatic and commercially minded. What stood out most was her clear communication and willingness to explain legal matters in a straightforward manner, enabling us to make informed decisions throughout the process. Despite various challenges, Nabiha remained proactive and focused on achieving a successful outcome. Thanks to her hard work and dedication, the transaction completed successfully and I would have no hesitation in recommending Nabiha and Backhouse Solicitors to anyone seeking commercial property legal services. Thank you again, Nabiha, for your excellent support throughout the transaction. Niraj Tanna

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Fred M

Fred

I used Backhouse Solicitors for my recent house sale. Communication from Madalina and Susan was excellent, keeping me informed and updated throughout. Madalina was always extremely helpful and responsive with any queries as well as clarifying any details for me either over the phone or via email. Highly recommended.

Dear Fred, thank you for leaving a fantastic review for Susan and Madalina. We will be sure to pass on your feedback, and we're glad to have dealt with your sale. Thank you again from the Backhouse team.

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Albert 10887

Albert

We recently completed our house purchase and had a fantastic experience working with this firm. Our case was handled by Robert, Tegan, and Megan, who were professional, responsive, and clear in their communication. We knew how important it was to choose a good solicitor firm, and they made everything feel straightforward and well-managed. Any questions we had were answered quickly and clearly, which really helped us feel confident at every stage. We’re very grateful for their support and would happily recommend them to anyone looking for reliable and approachable solicitors during a property purchase. Thanks again, Alberto & Claudia

Dear Albert, thank you for taking the time to leave a brilliant review for Rob, Tegan and Megan. We are pleased to have dealt with your purchase, and if there is anything else we can help with, please do not hesitate to contact the team. Thank you again from all at Backhouse Solicitors.

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David Wallis

David

Nabiha was very efficient in bringing to competition the property sale. She was always helpful and promptly replied to all my emails and queries that I had. It was a pleasure to deal with someone who showed competence in working with the client. I would certainly use her services again.

Dear David, thank you for taking the time to leave a wonderful review for Nabiha and the team. We are pleased to have helped with your sale, and if there is anything else we can help with, please get in touch. Thank you again from all at Backhouse Solicitors.

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Peter Coxall

Peter

Thank you Backhouse for handleing our move everybody i had dealings with were just lovely and careing Regards Peter

Dear Peter, thank you for leaving a review for the team. We are pleased to have dealt with your conveyancing and wish you luck in your new home. Thank you from all at Backhouse Solicitors.

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