oliver
Collected on:
VERY SLOW AND COMMUNICATION TERRIBLE
I used the firm for a very straightforward flat purchase. The firm rarely returned calls, ignored emails and was so slow I ended up cancelling the purchase.
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Kew Law LLP
01206564546
Also known as :
- Kew Law Llp Incorporating Harvey Escott & Co (Practising Style For Kew Law Llp)
- Weconvey.Co.Uk
- Address
- CO1 1PX
- 01206564546
- www.kewlaw.co.uk
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How Kew Law LLP Compares
Value for money
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Kew Law LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Kew Law LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Kew Law LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Kew Law LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Kew Law LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Kew Law LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Kew Law LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
N
Collected on:
Poor experience
From the start I should have known something was wrong. But I waited too long in hopes that everything had been done behind the scenes. I was dealing with a trainee who said that they were doing things and checking documents but nearly a month on and they hadn't corrected an issue. They hadn't contacted the developer's solicitor for the document/s they required to correct this issue. They hadn't looked at at my documents properly to process them until after house searches came back, which took 3 weeks. Now I'm delayed moving into my property by possibly up to two weeks because they hadn't done any checks during the time the searches were happening.
Communication is poor and infrequent. They want to charge me for contacting them via email, even though they are not being transparent about what stage they are at. They are unapologetic for their delays.
Horrible service and too expensive for no work done.
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Matter Type:
Commercial Leases
Paul
Collected on:
appalling service - extortionate fees
Appalling service with my business dealings being passed from one person to another, all based in different offices! and mostly "trainee solicitiors" - most unhelpful - charged me to provide a report on my lease which when received was full of legal jargon (think it was a paste of copy job) so I could have just dealt with reading the lease myself and saving £834.00!!!, then charged me an extortionate fee to register the lease with land registry which didn't happen (due to an existing expired lease already being assigned to the property which they told me that I had to get sorted personally as it wasn't part of their agreed work to do for me!!!) this took them over a year to let me know and the extended deadline from Land Registry (due to Covid) has now expired so I now have to start the process all over again - but NOT with them but at an extra cost to me. They still hold £150.00 of my money which I am trying to get back. I would never recommend this firm to anyone.
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Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Terrible communication & service
Disappointing experience from Kew Law in Colchester, would not recommend. I wasn't kept up-to-date on my case and it was almost near impossible to communicate with the solicitor dealing with my case. At some points, I wasn't even informed that someone else was taking on my case, which caused me to become confused quite easily on what was going on and what had been or had yet to be completed, and as a first-time buyer, that is very frustrating. A total of 4 solicitors dealt with my case, and all of them were just incapable in terms of communicating with me as their client.
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Matter Type:
Purchase and Sale
Ben
Collected on:
Don't bother
Consistently don;t return calls or acknowledge email correspondence
Arrogant, condescending attitude to clients
Cheap for a reason - they're rubbish
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Rosie
Collected on:
Can’t fault the service at all
This review is for a different branch.
I have just brought my first house with the help of Kew Law and I wanted to share how great I thought they were. Thomas was efficient, professional and helpful. He seemed to really care about the work he does and the clients he is representing. I will be using again in the future if I ever need to. Would highly recommend.
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Wayne
Collected on:
Some great some not so great
This review is for a different branch.
Caroline collie
Is top draw for divorce 5🌟's
Very professional will recommend 100%
Stephanie
For conveyancing on the other hand not so great no updates no correspondence apart from give me some money on 20th of December not had anything from her since it's now 7 weeks from first payment and no up dates
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Matter Type:
Residential Conveyancing
Jeremy
Collected on:
Zero out of five
This review is for a different branch.
The worst experience I have ever had with a lawyer. Victoria Bush never returns calls nor reples to an email. When a contract is urgent she goes home early (and the office is closed for lunch). Inspite of holding clnt monies in their account they denied having the money. This is a firm which has no desire to help their clients. Complaints are ignored. Having made a formal complaint, I am still awaiting a response.
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Matter Type:
Divorce
Jane
Collected on:
Avoid
This review is for a different branch.
Kew Law dealt with my divorce. I only wanted them to sort out one thing, which was a pension sharing agreement. They did not do this, and a year later I am still left chasing. When life is difficult you don't really don't need Kew Law helping you through.
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Sally
Collected on:
Incompetent
This review is for a different branch.
My daughter and partner recently used this Company for the purchase of their first house. Their experience was utterly awful. Constant failure to respond to their emails and calls, errors made even up to the actual completion day itself - avoid using Kew Law.
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About this branch
Regulated by
Legal services
Personal areas of law
-
Consumer
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
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Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
-
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
-
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Tax Advisory Services
- Tax Compliance Services
- Trusts
-
Wills, Trusts & Probate
- Probate
- Trusts
- Wills
Business areas of law
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Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Management buyouts
- Merchandising and sponsorship
- Mis-sold Interest Rate Swap Agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
-
Regulations
- Health and Safety