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BTMK Solicitors

4.8 | 67 Reviews 67 Reviews | Wills, Trusts & Probate
894 Total Company Reviews info icon Wills, Trusts & Probate | info icon 894 Total Company Reviews Wills, Trusts & Probate | info icon 894 Total Company Reviews

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Accepting new clients

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 620631

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BTMK Solicitors |

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BTMK Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

BTMK Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of BTMK Solicitors

Meet the team of BTMK Solicitors

Contact & Locations - BTMK Solicitors

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Reviews

4.8 /5 67 Reviews
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Rating

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Clients say

What clients say about BTMK Solicitors

The firm specialises in conveyancing, property transactions (including auctions), probate and related estate matters, with clear technical expertise and efficient case handling. Clients praise fast turnaround, thorough attention to detail, proactive communication and reliable problem‑solving. Valued soft skills include responsiveness, professionalism, patience, empathy and approachability; teams are described as supportive, reassuring and easy to contact. Overall clients report smooth, stress‑reducing experiences and strong trust in the firm’s competence and customer care.

fast
responsive
professional
communicative
approachable
knowledgeable
efficient
supportive
patient
thorough

ReviewSolicitors Review List

Profile image of Christopher Heritage

Christopher Heritage

Verified
Wills, Trusts & Probate

A highly satisfactory outcome.

We would wholeheartedly recommend Jessica to represent you, she is extremely professional and left no stone unturned to pursue our case. She has guided us through a very stressful time and her knowledge and experience lead to a very successful outcome.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you, Christopher. Ensuring no detail is overlooked while supporting our clients through difficult times is exactly what we strive for. I will be sure to pass your wonderful feedback on to Jessica, and we wish you all the best.

0
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Garry Williams

Housing & Property

House Sale

What an amazing team of solicitors! They not only completed the sale of my late father's property but prior to that arranged probate for his estate. Nothing was too much for them and their response time for enquiries was exemplary. Thsnkyou so much.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We’re delighted to hear that our team were able to support you through both probate and the sale of your late father’s property with care and efficiency.

0
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Anonymous

Verified
Personal Injury

Expert help and a great outcome

We cannot thank Ruth enough for her hard work after the loss of a beloved Husband and Dad. She is professional, knowledgeable, empathetic and made a sad and stressful situation much smoother. I would highly recommend BTMK to anyone needing their services.

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We are pleased that Ruth was able to provide professional, knowledgeable, and empathetic support during such a difficult time. Your recommendation means a great deal to us, and we’re glad we could help make the process a little easier for you and your family.

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Dr M Hawkins

Verified
Housing & Property

Section 21

I am very impressed with the professional approach and comprehensive advice that I have received. I would not hesitate to contact BTMK again or to recommend you to others.

Legal experts tagged in
this review

Reply by profile image of Codey Gill-Broadhead

Codey Gill-Broadhead

Thank you for your feedback. We’re pleased to hear that our team provided a great service to you.

0
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Bryan

Perfect Service

From to start to finish the process of inheritance property sale was conducted perfectly. Regular updates and any queries answered immediately. Will definitely use again and recommend to others. Thanks to all Bryan Mackenzie

Legal experts tagged in
this review

BTMK Solicitors Limited

Dear Bryan, Thank you for your review. We’re delighted to hear that the inheritance property sale was handled perfectly from start to finish, with regular updates and prompt responses to your queries. We really appreciate your recommendation.

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Other Reviews

Profile image of Reece

Reece

Reece

Disappointed. Having won a £500 voucher to use at BTMK, naturally they were the first choice to go to when seeking a solicitor to handle both the selling and buying a property. Having phoned them twice and being given assurance by the receptionist that we would receive a callback as my details were passed on to one of the solicitors, I am yet to hear from them. The two calls wasted a week and I am writing this almost a week later, so almost two weeks delay. Although the raffle prize was for a great cause (Dementia), the winning ticket counts for nothing when BTMK do not respond when contacted.

A representative from BTMK Solicitors Limited responded to this review

Hi Reece, first of all I am very sorry if no-one has contacted you. Our residential property teams are working under incredible pressure at the moment and I imagine this has been an oversight. If we can still assist you, please contact me directly at nitin.khandhia@btmk.co.uk and I will ensure things are progressed for you. Thanks.

0
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Malcolm

Malcolm

I recently made a will with the help of Mr Mark Goodson and his staff at BTMK Solicitors in Leigh-on-Sea. I was delighted with the patient and knowledgeable service I received from everyone concerned. I was very nervous to start with as the will was always going to be quite complicated but Mr Goodson put my wife and I at our ease whilst explaining all the different facets and tax angles that I did not have a clue even existed. I have no hesitation in recommending Mark Goodson and BTMK Solicitors for their sheer professionalism.

A representative from BTMK Solicitors Limited responded to this review

Dear Malcolm. Thank you for your kind review. We really appreciate it. If you wouldn't mind, we'd be very grateful if you could also review our service on www.reviewsolicitors.co.uk but only if you have time. Thank you again. BTMK Goodson.

0
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Christopher

Christopher

Mark Goodson has looked after my family’s affairs for many years. He and the firm have always given us a great service, with sound advice, professionalism, kindness and compassion. When we needed to settle my mother’s estate Mark and the people at BTMK could not have been more thorough or helpful. Mark made a difficult time much easier to deal with. We will continue to use Mark and would happily recommend him to anyone in need of legal advice and assistance.

A representative from BTMK Solicitors Limited responded to this review

Many thanks for you positive review

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simon

simon

Im very happy to recommend Mark Goodson at BTMK personally. He handled our mother's probate application this year effortlessly. He certainly knows his stuff, and saved us a considerable amount in IHT. He has also handled our wills, other estate planning and tax mitigation work. It was certainly well worth paying the fees to not have the stress of completing multiple long inland revenue forms! Thanks S.Barker.

A representative from BTMK Solicitors Limited responded to this review

Thank you Simon, so glad we were able to assist you at this sad time

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Casey

Casey

Mark Goodson at BTMK drew up new wills for my octogenarian parents. He was extremely patient, knowledgeable and explained everything very thoroughly. Would certainly recommend them very highly. D. Ridgeway

A representative from BTMK Solicitors Limited responded to this review

Thank you Casey, we're so pleased to have helped you

0
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Reviews

4.8 /5 894 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about BTMK Solicitors

The firm specialises in conveyancing, property transactions (including auctions), probate and related estate matters, with clear technical expertise and efficient case handling. Clients praise fast turnaround, thorough attention to detail, proactive communication and reliable problem‑solving. Valued soft skills include responsiveness, professionalism, patience, empathy and approachability; teams are described as supportive, reassuring and easy to contact. Overall clients report smooth, stress‑reducing experiences and strong trust in the firm’s competence and customer care.

fast
responsive
professional
communicative
approachable
knowledgeable
efficient
supportive
patient
thorough

ReviewSolicitors Review List

Profile image of Esther

Esther

Commercial Property

Fast Speedy and Professional

I recently was appointed Yolanda by the mortgage company I was working with. We were under immense pressure to have everything done by a certain date. Yolanda managed this within 6 working days from start to finish, with 2 hours to spare on the deadline.She and her team are fast, responsive and I would defintely use them again.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Hi Esther. We truly appreciate your recognition of Yolanda and the team's speed and responsiveness, and we would be absolutely delighted to assist you again with any future property transactions. All the very best!

0
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George Whitmore

Housing & Property

Excellent service on our first home purchase

We can't recommend BTMK highly enough. As first-time buyers — and after a previous purchase fell through — we were nervous about the whole process, but Phillip and Nitu made it genuinely straightforward from start to finish. They were consistently responsive, kept us informed at every stage, and handled the enquiries thoroughly rather than rushing things through. When questions came up around boundaries and access, they took the time to explain everything clearly and gave us honest, practical advice so we could make informed decisions. Nothing was ever too much trouble, no matter how many questions we asked. Thanks to them, we exchanged and completed smoothly and on the timeline we'd hoped for. A huge thank you to Phillip and Nitu — we're now happily settled in our new home. If you're looking for a conveyancing team who are professional, patient and genuinely on your side, look no further.

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you so much for the incredible review, George! Buying your first home is already a massive milestone, but navigating it after a previous purchase has fallen through can be incredibly stressful. We are absolutely thrilled to hear that Philip and Nitu were able to put your minds at ease and make the process genuinely straightforward. Congratulations on exchanging and completing right on your ideal timeline, and we hope you both have many very happy years in your new home!

0
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Profile image of Leon

Leon

Verified
Housing & Property

No wonder their in The Times Best Law Firms

I approached BTMK for conveyancing on a house sale. From start to finish, they were professional, courteous and communicative. We had a lot of difficulty with the buyers conveyancer, and the whole team went above and beyond to keep things o track. A big thanks to Ollie, Julie and Chris for their fantastic work, thank you!

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you for the wonderful review! We're delighted that Ollie, Julie, and Chris went above and beyond to keep your house sale on track despite a challenging buyer's conveyancer. Keeping things professional and communicative is what we do best. Thank you for choosing BTMK Solicitors, Leon, and best wishes for the future!

0
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Mr Lumsden

Verified
Housing & Property

Remortgage

​I had an outstanding experience working with Gill Neil at BTMK Southend and would highly recommend her services. Conveyancing can often be a stressful and overwhelming process, but Gill made the entire transaction seamless and straightforward from start to finish. Her attention to detail, professionalism, and proactive communication were exemplary. I was kept informed at every key stage, and any potential hurdles were handled swiftly and efficiently. ​It is rare to find legal support that combines such high-level expertise with a genuinely approachable and reassuring manner. I am incredibly grateful for her hard work and dedication, and I would definitely use Gill and the team at BTMK again for any future legal needs

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you so much for taking the time to share your outstanding experience. Remortgaging and conveyancing can indeed feel overwhelming, so we are delighted that Gill delivered such a seamless and straightforward transaction. We look forward to welcoming you back to BTMK Solicitors for any future legal needs!

0
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Profile image of Christopher Heritage

Christopher Heritage

Verified
Wills, Trusts & Probate

A highly satisfactory outcome.

We would wholeheartedly recommend Jessica to represent you, she is extremely professional and left no stone unturned to pursue our case. She has guided us through a very stressful time and her knowledge and experience lead to a very successful outcome.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you, Christopher. Ensuring no detail is overlooked while supporting our clients through difficult times is exactly what we strive for. I will be sure to pass your wonderful feedback on to Jessica, and we wish you all the best.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Kiera

Kiera

Kiera

Really appreciate their quick and simple response. Had been back and forth with a previous firm for over 3 months, I contacted BTMK and got a phone call the same day and my questions answered. Unfortunately we can’t pursue the case I wanted, but should I ever need to for anything else then I’ll definitely come back. Great customer service, quick, courteous, and helpful! Thanks again.

A representative from BTMK Solicitors Limited responded to this review

Thanks Kiera. That’s great to hear. We appreciate the review.

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Laura

Laura

Very unhappy

A representative from BTMK Solicitors Limited responded to this review

We are very sorry to hear this. If we can help to try and restore your confidence, please could you email us at info@btmk.co.uk

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Profile image of Vita

Vita

Vita

I initially instructed a different firm of solicitors in leigh on sea where the service provided was extremely poor. Luckily I realised early enough and changed to BTMK solicitors and Joe Burns was dealing with my case. Joe is very professional and hard workig solicitor! From instruction to completion it took about 4 weeks and that included dealing with some complex issues on the way! Thank you very much!

A representative from BTMK Solicitors Limited responded to this review

Thank you very much for your kind review.

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Paul

Paul

We had issues at the beginning but Irfan Kunes was a star and was always there on the phone or via email. We had had a tight deadline and completed thanks to BTMK.

A representative from BTMK Solicitors Limited responded to this review

Thank you for your very kind review, we appreciate it.

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Andrew

Andrew

Kevin bouley absolutely did not communicate with my partner and he also said he hadn't been asked to do things that I know he definitely had 😠

A representative from BTMK Solicitors Limited responded to this review

Dear Andrew, I’m very sorry that you’ve had to provide a negative review. If we can look into your matter in more detail, then please feel free to contact me on (01702) 238542 to discuss the matter further.

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