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BTMK Solicitors

4.9 | 30 Reviews 30 Reviews | Land Law
894 Total Company Reviews info icon Land Law | info icon 894 Total Company Reviews Land Law | info icon 894 Total Company Reviews

BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ

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BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621850

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BTMK Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

BTMK Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of BTMK Solicitors

Meet the team of BTMK Solicitors

Contact & Locations - BTMK Solicitors

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ

Reviews

4.9 /5 30 Reviews
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Rating

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Clients say

What clients say about BTMK Solicitors

The firm specialises in conveyancing, property transactions (including auctions), probate and related estate matters, with clear technical expertise and efficient case handling. Clients praise fast turnaround, thorough attention to detail, proactive communication and reliable problem‑solving. Valued soft skills include responsiveness, professionalism, patience, empathy and approachability; teams are described as supportive, reassuring and easy to contact. Overall clients report smooth, stress‑reducing experiences and strong trust in the firm’s competence and customer care.

fast
responsive
professional
communicative
approachable
knowledgeable
efficient
supportive
patient
thorough

ReviewSolicitors Review List

Profile image of Jarnail Singh

Jarnail Singh

Verified

Very Good Service

BTMK assisted us in re-mortgaging two properties, and we have used their services on two occasions. Their professionalism and transparency are commendable, with no hidden fees. I would definitely recommend BTMK to everyone seeking mortgage services.

Legal experts tagged in
this review

BTMK Solicitors Limited

We appreciate you taking the time to share this wonderful feedback. We are very pleased that our team delivered a commendable, transparent, and professional service for your re-mortgaging needs.

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Faye

Housing & Property

Sale & Purchase

Thank goodness for Yolanda who made our sale and purchase as smooth as possible considering the problems we had with our mortgage broker. We found Yolanda so friendly and efficient we will definately be recommending her and BTMK. Thank you

Legal experts tagged in
this review

BTMK Solicitors Limited

Faye, thank you for your wonderful review. We’re delighted to hear that Yolanda was able to make your sale and purchase process as smooth as possible, even with the challenges you faced. Her friendliness and efficiency truly make a difference. We appreciate your recommendation of her and BTMK, and we're here to help anytime you need.

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Murali Kanga

Verified

Auction purchase and remortgage

Used BTMK to purchase auction house and remortgage, Jade, Holy and Chris managed to complete as planned.Kept me up to date throughout the process and really pushed thing's forward quickly. Thanks Holy, Jade and Chris

Solicitors tagged in
this review

BTMK Solicitors Limited

Thank you, Murali, for your feedback. We’re glad to hear Jade, Holy, and Chris ensured a smooth process for your purchase and remortgage. Your satisfaction is important to us, and we appreciate your recognition.

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s tsang

Verified

good solicitors

have used btmk for a few years for remortgages and sale of a property. overall a very good experiences with clear pricing and professional service.

Solicitors tagged in
this review

BTMK Solicitors Limited

Thank you for your feedback. We're pleased to hear that you've had positive experiences with Chris during your mortgage and house sale matters. Providing clear pricing and professional service is paramount to us, and we're glad to have met your expectations. Should you require any further assistance in the future, please don't hesitate to contact us. Best regards, BTMK Solicitors Limited

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Lorraine Jones

Verified

Mortgage

Very smooth from beginning to the end. Very helpful. Holly Pain was outstanding. Will fully recommend.

Solicitors tagged in
this review

BTMK Solicitors Limited

Dear Lorraine, thank you for your recommendation. We are thrilled to hear that you had a smooth experience with us and that Holly provided outstanding service. Best Regards, BTMK Solicitors.

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Other Reviews

Profile image of Henry

Henry

Henry

Communication was sometimes challenging but the conveyance was timely given the high pressure of the stamp duty free period. This is not some old chap running a business but sharp business minded solicitors and associates dotting the I's and crossing the T's. Recommend.

A representative from BTMK Solicitors Limited responded to this review

Thank you for your kind and honest review.

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Karen Westenhofer

Housing & Property

Karen Westenhofer

BTMK acted for us in the remortgage of our property and simultaneous purchase of a buy to let property.The team involved were Matthew Clarke, Holly Pain, Hazel Bourke and Rebecca Witterick. We were extremely impressed at the efficiency, helpfulness and courtesy shown to us. The team were readily available to speak to and if not, our calls were returned promptly. Similarly, emails were answered promptly and anything we didn't understand was explained to us. The transaction was completed in under 3 months, which, during lockdown, was very impressive. We would not hesitate to recommend BTMK or use your services again

Legal experts tagged in
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Reply by profile image of Nitin Khandhia

Nitin Khandhia

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Karl

Housing & Property

Karl

Chris and his team did a very professional, efficient and quick job on my re-mortgage. A pleasure to deal with and a very reasonable fee for a top quality service. Thank you.

Solicitors tagged in
this review

A representative from BTMK Solicitors Limited responded to this review

Thanks so much for your positive review. Hope we can help you again in the future.

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BEN

BEN

As a mortgage administrator, Marcus Baum are used as part of my everyday job. I confidently say that their service is knowledgable, efficient and above all friendly. Even out of my working life, I would more than happily use Marcus Baum for any needs I may have.

A representative from BTMK Solicitors Limited responded to this review

Thanks so much for your positive review. Hope we can help you again in the future.

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Jay

Housing & Property

Jay

I have used marcus baum a few times now for purchaes and re-mortgages and they are a great company to use. Chris maddison and Phillip freeman along with their team are both great and provide great advice and a professional service Would definitely recommend to anyone!

Solicitors tagged in
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Reviews

4.8 /5 894 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about BTMK Solicitors

The firm specialises in conveyancing, property transactions (including auctions), probate and related estate matters, with clear technical expertise and efficient case handling. Clients praise fast turnaround, thorough attention to detail, proactive communication and reliable problem‑solving. Valued soft skills include responsiveness, professionalism, patience, empathy and approachability; teams are described as supportive, reassuring and easy to contact. Overall clients report smooth, stress‑reducing experiences and strong trust in the firm’s competence and customer care.

fast
responsive
professional
communicative
approachable
knowledgeable
efficient
supportive
patient
thorough

ReviewSolicitors Review List

Profile image of Esther

Esther

Commercial Property

Fast Speedy and Professional

I recently was appointed Yolanda by the mortgage company I was working with. We were under immense pressure to have everything done by a certain date. Yolanda managed this within 6 working days from start to finish, with 2 hours to spare on the deadline.She and her team are fast, responsive and I would defintely use them again.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Hi Esther. We truly appreciate your recognition of Yolanda and the team's speed and responsiveness, and we would be absolutely delighted to assist you again with any future property transactions. All the very best!

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Profile image of George Whitmore

George Whitmore

Housing & Property

Excellent service on our first home purchase

We can't recommend BTMK highly enough. As first-time buyers — and after a previous purchase fell through — we were nervous about the whole process, but Phillip and Nitu made it genuinely straightforward from start to finish. They were consistently responsive, kept us informed at every stage, and handled the enquiries thoroughly rather than rushing things through. When questions came up around boundaries and access, they took the time to explain everything clearly and gave us honest, practical advice so we could make informed decisions. Nothing was ever too much trouble, no matter how many questions we asked. Thanks to them, we exchanged and completed smoothly and on the timeline we'd hoped for. A huge thank you to Phillip and Nitu — we're now happily settled in our new home. If you're looking for a conveyancing team who are professional, patient and genuinely on your side, look no further.

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you so much for the incredible review, George! Buying your first home is already a massive milestone, but navigating it after a previous purchase has fallen through can be incredibly stressful. We are absolutely thrilled to hear that Philip and Nitu were able to put your minds at ease and make the process genuinely straightforward. Congratulations on exchanging and completing right on your ideal timeline, and we hope you both have many very happy years in your new home!

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Profile image of Leon

Leon

Verified
Housing & Property

No wonder their in The Times Best Law Firms

I approached BTMK for conveyancing on a house sale. From start to finish, they were professional, courteous and communicative. We had a lot of difficulty with the buyers conveyancer, and the whole team went above and beyond to keep things o track. A big thanks to Ollie, Julie and Chris for their fantastic work, thank you!

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you for the wonderful review! We're delighted that Ollie, Julie, and Chris went above and beyond to keep your house sale on track despite a challenging buyer's conveyancer. Keeping things professional and communicative is what we do best. Thank you for choosing BTMK Solicitors, Leon, and best wishes for the future!

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Mr Lumsden

Verified
Housing & Property

Remortgage

​I had an outstanding experience working with Gill Neil at BTMK Southend and would highly recommend her services. Conveyancing can often be a stressful and overwhelming process, but Gill made the entire transaction seamless and straightforward from start to finish. Her attention to detail, professionalism, and proactive communication were exemplary. I was kept informed at every key stage, and any potential hurdles were handled swiftly and efficiently. ​It is rare to find legal support that combines such high-level expertise with a genuinely approachable and reassuring manner. I am incredibly grateful for her hard work and dedication, and I would definitely use Gill and the team at BTMK again for any future legal needs

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you so much for taking the time to share your outstanding experience. Remortgaging and conveyancing can indeed feel overwhelming, so we are delighted that Gill delivered such a seamless and straightforward transaction. We look forward to welcoming you back to BTMK Solicitors for any future legal needs!

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Christopher Heritage

Verified
Wills, Trusts & Probate

A highly satisfactory outcome.

We would wholeheartedly recommend Jessica to represent you, she is extremely professional and left no stone unturned to pursue our case. She has guided us through a very stressful time and her knowledge and experience lead to a very successful outcome.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you, Christopher. Ensuring no detail is overlooked while supporting our clients through difficult times is exactly what we strive for. I will be sure to pass your wonderful feedback on to Jessica, and we wish you all the best.

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Other Reviews

Profile image of Kiera

Kiera

Kiera

Really appreciate their quick and simple response. Had been back and forth with a previous firm for over 3 months, I contacted BTMK and got a phone call the same day and my questions answered. Unfortunately we can’t pursue the case I wanted, but should I ever need to for anything else then I’ll definitely come back. Great customer service, quick, courteous, and helpful! Thanks again.

A representative from BTMK Solicitors Limited responded to this review

Thanks Kiera. That’s great to hear. We appreciate the review.

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Profile image of Laura

Laura

Laura

Very unhappy

A representative from BTMK Solicitors Limited responded to this review

We are very sorry to hear this. If we can help to try and restore your confidence, please could you email us at info@btmk.co.uk

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Profile image of Vita

Vita

Vita

I initially instructed a different firm of solicitors in leigh on sea where the service provided was extremely poor. Luckily I realised early enough and changed to BTMK solicitors and Joe Burns was dealing with my case. Joe is very professional and hard workig solicitor! From instruction to completion it took about 4 weeks and that included dealing with some complex issues on the way! Thank you very much!

A representative from BTMK Solicitors Limited responded to this review

Thank you very much for your kind review.

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Paul

Paul

We had issues at the beginning but Irfan Kunes was a star and was always there on the phone or via email. We had had a tight deadline and completed thanks to BTMK.

A representative from BTMK Solicitors Limited responded to this review

Thank you for your very kind review, we appreciate it.

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Andrew

Andrew

Kevin bouley absolutely did not communicate with my partner and he also said he hadn't been asked to do things that I know he definitely had 😠

A representative from BTMK Solicitors Limited responded to this review

Dear Andrew, I’m very sorry that you’ve had to provide a negative review. If we can look into your matter in more detail, then please feel free to contact me on (01702) 238542 to discuss the matter further.

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