Malcolm Carrington
This review was submitted by a verified client of HCR Legal LLP.
Experience
On the ball and will push to achieve results and kept me informed during the process
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Ellenborough House, Wellington Street, Cheltenham, Gloucestershire, GL50 1YD
Accepting new clients
Ellenborough House, Wellington Street, Cheltenham, Gloucestershire, GL50 1YD
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 605253
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Expertise
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HCR Law are accredited by
We understand that we are part of key moments in your life, whether these are connected to a company acquisition or sale, a change in your relationships, a marriage or divorce, your expansion into a new area, or the purchase of a new home. As an award winning Top 50 UK law firm we provide the full range of services that you would expect to organisations, business leaders and individuals. Our sector experts provide specialist advice nationally and are leaders in their field, recognised with industry award nominations and for their contributions to national conferences.
The rankings below show the areas of expertise that HCR Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
HCR Law are accredited by
We understand that we are part of key moments in your life, whether these are connected to a company acquisition or sale, a change in your relationships, a marriage or divorce, your expansion into a new area, or the purchase of a new home. As an award winning Top 50 UK law firm we provide the full range of services that you would expect to organisations, business leaders and individuals. Our sector experts provide specialist advice nationally and are leaders in their field, recognised with industry award nominations and for their contributions to national conferences.
The rankings below show the areas of expertise that HCR Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 08:30–17:30 |
| Tuesday | 08:30–17:30 |
| Wednesday | 08:30–17:30 |
| Thursday | 08:30–17:30 |
| Friday | 08:30–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Ellenborough House, Wellington Street, Cheltenham, Gloucestershire, GL50 1YD
What clients say about HCR Law
The firm specialises in conveyancing, property, employment, family and regulatory law, probate, wills and lasting powers of attorney, and dispute/leasehold matters. Clients praise technical expertise, proactive problem‑solving and efficient, results‑focused case management. Valued soft skills include clear, timely communication, professionalism, empathy, calm reassurance, approachability and reliability. Reviewers highlight responsiveness, attention to detail, practical solutions under pressure and a client‑centred, supportive manner that reduces stress and delivers successful outcomes.
This review was submitted by a verified client of HCR Legal LLP.
On the ball and will push to achieve results and kept me informed during the process
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This review was submitted by a verified client of HCR Legal LLP.
Laura was recommended to us as first time buyers and we don’t know what we would have done without her. We felt at ease the entire process, always felt like we could jump on a call and felt like we learnt a lot from the experience. We would recommend Laura to anyone and everyone - she is incredible and just an absolute delight to work with. We will miss our frequent chats with Laura - that is how you know you found the right lawyer!
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Hello Sophie and Jay, thank you for your great review. We're glad that your first purchase went well and have passed your kind words onto Laura and the team.
This review was submitted by a verified client of HCR Legal LLP.
Have now had the benefit of Laura's support on a number of transactions and she consistently goes above and beyond to take the burden of the process away from you and to make up for the slack of other parties involved in the process. Almost as sure as any potential problem arises, Laura has either come up with a solution or has the alternatives available to provide you with a sensible option not losing sight of the objective to get the deal done effectively. All the time keeping you adequately appraised of progress. Could not recommend highly enough.
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Thank you Paul for the positive review, we have passed your kind words onto Laura and the team.
We were selling the family home inherited from our parents, who had bought it in the 1950s. Numerous issues arose, including a long-standing uncompleted party-wall award. At all times, Samantha Houlden from HCR was on top of the detail and took a shrewd, practical approach, responding quickly. Neither a late switch in purchasers nor the fact that the property was a considerable distance away held back the eventual smooth completion of the sale. Prompt, professional advice removed the anxiety that can easily surround such a major transaction.
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Thank you David for the great review, we are glad the house sale went through and we have passed your words onto Samantha and the team.
This review was submitted by a verified client of HCR Legal LLP.
Very efficient service, calm and focussed on getting to completion despite multiple issues raised by the buyers. Thank you.
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Thank you Ellen for the great review, we have passed your words onto Alison and the Cambridge conveyancing team.
Absolutely one of the worst experience I have ever had after house sale fell through..my advice would be to definitely do your research before you contemplate using them.
Thank you for taking the time to leave a review of your experience with HCR Law. We are sorry to hear that your experience of our service has left you feeling dissatisfied. We have attempted to contact you but did not receive a response, please do contact us at complaints@hcrlaw.com where we will be happy to help you.
It has been an absolute pleasure working with Tom from HCR legal. Tom has helped me with the remortgage of my property and it has been a smooth process from start to finish. Tom is the first ever Solicitor that has actually fulfilled their promise/ timescale and has met deadlines which is shocking as everyone knows how long Solicitors take. Tom has provided excellent customer service, he has a very positive attitude and has always provided me with clarity when I have raised something. Thank you for also providing such quick responses and for updating me regularly on the situation. I will be definitely using this firm again, thank you again Tom.
We're delighted to hear that Tom and the team were able to assist you with remortgaging your property, Raveena. We will be sure to pass on your positive feedback regarding their timely responses and positive attitude throughout and look forward to working with you on any future transactions.
Excellent, excellent, excellent! I've used HCR Law Worcester for conveyancing, selling my deceased mother's house and probate services as joint executor and beneficiary with my sister of my mother's estate. While not cheap, I'd say good value for money and I would most definitely use them again, and again, and again. They have had to deal with the very tricky circumstances of two executors who really don't see eye to eye, a property with some issues, and a purchaser's solicitor who was belligerent, rude, uncooperative and uncommunicative. Starting with the conveyancing side, Lisa Harper, has been superb. She grasped the issues very quickly and has been responsive to emails and calls, replying within the day allowing for the fact I wasn't her only client! Approachable, friendly, professional, knowledgeable, responsive and would go the extra mile for me. As circumstances got more tricky, Lisa became more tenacious while remaining calm and professional. At one point matters became very delicate and the completion of the sale looked as if it my not happen, she knew when to push and when to ease back and worked closely in conjunction with our chosen estate agent. Lisa, with our estate agent got the sale over the line. A superb piece of work. On the probate side, Shirley Rabbetts was equally brilliant, especially dealing with two executor/beneficiaries who seriously did not see eye to eye over a two year period! Shirley steered expertly through this minefield giving good but impartial advice to both executors, pointing out legal facts when necessary as well as using a wealth of experience to help us through. Shirley is approachable, professional, and steadfast when she needs to be. Communication and responsiveness have been excellent and administering the estate thorough and transparent. Her wealth of experience shows! A superb piece of work. In conclusion, I thoroughly recommend HCR Law Worcester and in particular Lisa Harper for Conveyancing and Shirley Rabbetts for Probate. I would certainly go back to them and can't thank them both enough for their support in difficult circumstance. They have gone the extra mile to help where they could.
Thank you for your review, Chris. We're pleased Lisa, Shirley and the team were able to assist with your conveyancing and probate matters. We will pass on your feedback to the team regarding their approachability, professionalism and knowledge throughout and look forward to working with you in the future.
I cannot speak highly enough of the way that my matter was handled by Gina Khera and the support and understanding she gave to us as clients. We instructed Gina on an estate which was extremely difficult to administer and came to a stalemate between the parties. Gina successfully negotiated this matter to a swift resolution. I also appreciated the post-meeting assurance that should any future obstructionism be experienced by our co-executor, we could return to Gina at any time for further guidance and assistance.
We're delighted to hear that Gina and the team were able to assist you with your estate administration dispute, David. We will be sure to pass on your positive feedback regarding their swiftness and support and look forward to working with you on any future transactions.
I recently worked with Arran Bhatti on the purchase of my first home, and I couldn’t be happier with the service I received. What started as a straightforward mortgage quickly turned into a more complicated process involving a bridging loan, which made things significantly more challenging and time-consuming. Throughout it all, Arran’s expertise and professionalism were invaluable. From the very beginning, he made me feel at ease, explaining each step of the process clearly and guiding me through the complexities with confidence. His thorough understanding of the situation and commitment to finding solutions were greatly appreciated - even with the difficult company that we had. Despite the unexpected hurdles, Arran ensured the process was handled efficiently and effectively, resulting in a successful outcome. I’m extremely pleased with the support I received and would highly recommend him to anyone looking for a reliable and knowledgeable solicitor. I had previously used him for a commercial property and will 100% be using him and HCR firm again in the future!
We're pleased to hear that Arran and the team were able to assist with the purchase of your first home, Mahira. We will be sure to pass on your positive feedback regarding their communication and professionalism. Thank you for taking the time to leave us this review and we look forward to working with you on any future transactions.
What clients say about HCR Law
The firm specialises in conveyancing, property, employment, family and regulatory law, probate, wills and lasting powers of attorney, and dispute/leasehold matters. Clients praise technical expertise, proactive problem‑solving and efficient, results‑focused case management. Valued soft skills include clear, timely communication, professionalism, empathy, calm reassurance, approachability and reliability. Reviewers highlight responsiveness, attention to detail, practical solutions under pressure and a client‑centred, supportive manner that reduces stress and delivers successful outcomes.
This review was submitted by a verified client of HCR Legal LLP.
On the ball and will push to achieve results and kept me informed during the process
Legal experts tagged in
this review
This review was submitted by a verified client of HCR Legal LLP.
Laura was recommended to us as first time buyers and we don’t know what we would have done without her. We felt at ease the entire process, always felt like we could jump on a call and felt like we learnt a lot from the experience. We would recommend Laura to anyone and everyone - she is incredible and just an absolute delight to work with. We will miss our frequent chats with Laura - that is how you know you found the right lawyer!
Legal experts tagged in
this review
Hello Sophie and Jay, thank you for your great review. We're glad that your first purchase went well and have passed your kind words onto Laura and the team.
This review was submitted by a verified client of HCR Legal LLP.
Have now had the benefit of Laura's support on a number of transactions and she consistently goes above and beyond to take the burden of the process away from you and to make up for the slack of other parties involved in the process. Almost as sure as any potential problem arises, Laura has either come up with a solution or has the alternatives available to provide you with a sensible option not losing sight of the objective to get the deal done effectively. All the time keeping you adequately appraised of progress. Could not recommend highly enough.
Legal experts tagged in
this review
Thank you Paul for the positive review, we have passed your kind words onto Laura and the team.
We were selling the family home inherited from our parents, who had bought it in the 1950s. Numerous issues arose, including a long-standing uncompleted party-wall award. At all times, Samantha Houlden from HCR was on top of the detail and took a shrewd, practical approach, responding quickly. Neither a late switch in purchasers nor the fact that the property was a considerable distance away held back the eventual smooth completion of the sale. Prompt, professional advice removed the anxiety that can easily surround such a major transaction.
Solicitors tagged in
this review
Thank you David for the great review, we are glad the house sale went through and we have passed your words onto Samantha and the team.
I highly recommend Matt Gillett for his outstanding work in employment law. He demonstrated professionalism, integrity, and sharp judgment from the start, giving me complete confidence throughout. Matt quickly got to the heart of the matter, identified the key points within a complex agreement, and set out a clear, compelling position. His communication was precise, firm, and highly effective—applying the right level of pressure while remaining entirely professional. Thanks to his decisive and strategic approach, the matter was resolved efficiently with an excellent outcome. Matt is knowledgeable, responsive, and genuinely committed to achieving the best results for his clients. I would not hesitate to recommend him.
Thank you Irina for the great review, we have passed your positive words onto Matt and the employment team.
From the initial phone call through to attending our appointment at HCR Law in Hereford, the entire process was smooth and efficient. Booking was straightforward, and we were able to secure a same-day appointment, which was greatly appreciated. Upon arrival, the reception area was clean and well-presented. The two receptionists were attentive, professional, and welcoming. They promptly checked us in and quickly contacted the lawyer we were scheduled to meet. The lawyer herself was punctual, approachable, and highly efficient. The meeting was clear, well-structured, and handled with professionalism, making the overall experience quick and easy. Overall, we were very pleased with the service and would highly recommend
Thank you Illy for the positive review. We have passed your kind words onto the Hereford team.
Remarkable unhelpful and rude when just asking for logics information. Let alone the Will they created that ripped our family apart. Vile group of people.
Dear Robert. We are sorry to hear that you are unhappy with the service you received. We would welcome the opportunity to investigate the issue further. Please email us full details of the issues you have encountered at complaints@hcrlaw.com and we would be happy to investigate the matter further.
I can’t thank James Osbourne and Lauren Powell-Bateson enough for the support they have given me during one of the most difficult times in my life. Their professionalism, compassion, and dedication have been truly outstanding from start to finish. They guided me through every step with clear advice, patience, and genuine care, always making me feel supported and understood. Having solicitors who are not only incredibly knowledgeable but also kind and approachable made such a difference during a very challenging time. If you are looking for a family law solicitor, I would highly recommend James Osbourne and Lauren Powell-Bateson. They have been absolutely fantastic.
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Thank you Joanne for the great review, I have passed your kind words onto James and Lauren in the Family team.
Awful service
Dear Mary We are sorry to hear that you are unhappy with the service you received. We would welcome the opportunity to investigate the issue further. Please email us full details of the issues you have encountered at complaints@hcrlaw.com and we would be happy to investigate the matter further.
Other than the individual actions of one solicitor which was very good, the rest of the service and experiences over almost 12 months for our business has not been good. The communication is awful, advice is not definitive and the rates are exceptionally high for a service which doesn't match the costs. I could not recommend them at all, and despite multiple attempted to contact them recently over a legal need, we have received ZERO communication which has prompted us to switch firms.
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