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Tayntons

4.9 | 238 Reviews 238 Reviews | Structural Defects
455 Total Company Reviews info icon Structural Defects | info icon 455 Total Company Reviews Structural Defects | info icon 455 Total Company Reviews

5th Floor, Llanthony Warehouse, The Docks, Gloucester, Gloucestershire, GL1 2EH

Accepting new clients

5th Floor, Llanthony Warehouse, The Docks, Gloucester, Gloucestershire, GL1 2EH

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The Solicitors Regulation Authority

Regulator ID: 8004328

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Tayntons Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Tayntons are accredited by

Children Law accreditation awarded to Tayntons
Lexcel - excellence in legal practice management and client care accreditation awarded to Tayntons
The Law Society accreditation awarded to Tayntons

Description

Tayntons understands the importance of our client relationships and its heritage. We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community.

Rankings by area of expertise

The rankings below show the areas of expertise that Tayntons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tayntons Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Tayntons are accredited by

Children Law accreditation awarded to Tayntons
Lexcel - excellence in legal practice management and client care accreditation awarded to Tayntons
The Law Society accreditation awarded to Tayntons

Description

Tayntons understands the importance of our client relationships and its heritage. We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community.

Rankings by area of expertise

The rankings below show the areas of expertise that Tayntons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tayntons

Meet the team of Tayntons

Contact & Locations - Tayntons

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

5th Floor, Llanthony Warehouse, The Docks, Gloucester, Gloucestershire, GL1 2EH

Reviews

4.9 /5 238 Reviews
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Rating

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Clients say

What clients say about Tayntons

Clients praise the firm’s expertise in conveyancing, wills, probate, estate administration, settlement agreements and dispute advice. Reviews highlight efficient, professional and thorough legal work, clear and timely communication, attention to detail and practical, pragmatic guidance. Clients value approachable, supportive and calm staff who reduce stress during difficult matters, are responsive and organised, and provide good value. The team’s helpfulness, reliability and ability to handle complications smoothly earn strong recommendations.

professional service
efficient handling
clear communication
responsive team
approachable staff
attention to detail
supportive guidance
stress reducing
good value
timely updates

ReviewSolicitors Review List

Profile image of Alison T

Alison T

Housing & Property

Excellent Service!

This is the second time I have used Tayntons for the sale of a property and will certainly use again and will highly recommend. Their communication is always prompt and no jargon but extremely professional. If you are searching for a solicitor then stop now and go with Tayntons!

Legal experts tagged in
this review

from Tayntons

Thank you for your kind feedback and continued trust in Tayntons, Alison. We’re pleased to hear you’ve consistently found our service prompt, clear, and professional. Your recommendation is greatly appreciated.

0
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Jamie

Housing & Property

Property Sale

Excellent service throughout the sale of my property. The team were professional, responsive and clear in their communication, making the whole process smooth and stress-free. I really appreciated their efficiency, attention to detail and approachable manner. I would happily recommend them.

Legal experts tagged in
this review

from Tayntons

Dear Jamie. Thank you for your kind feedback. We’re delighted to hear you received excellent service throughout the sale of your property and that the team made the process smooth and stress-free with clear, responsive communication. We really appreciate your recommendation.

0
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anonymous

Housing & Property

House Sale - Great Service

Great professional service, good communication throughout the process.

from Tayntons

Thank you for your feedback! We are glad you enjoyed our professional service and found our communication helpful throughout the process. We appreciate the recommendation.

0
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Anonymous

Verified
Professional Negligence

Great service

From first contact to resolution Tayntons were really easy to deal with. Tom was really friendly and organised my appointment. Kathryn was very knowledgeable, explaining everything clearly making sure I understood the paperwork. Everything was dealt with efficiently and the matter was resolved quickly. All in all it was a very positive experience from initial contact to resolution. I would definitely recommend.

Legal experts tagged in
this review

from Tayntons

Thank you for your feedback. We are pleased that Kathryn’s expertise and Tom’s friendly organization made the entire process clear and efficient for you. We truly appreciate your recommendation and will ensure your kind words are shared with both of them and the rest of the team.

0
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Rebecca Hanley

Housing & Property

Professional, reliable and truly reassuring

We had an excellent experience working with Sarah Turnbull at Tayntons Solicitors. From start to finish, Sarah was professional, efficient, and incredibly supportive throughout the entire conveyancing process. She kept us well informed at every stage, explaining things clearly and promptly responding to any questions we had, which made what can often be a stressful process feel smooth and manageable. Her attention to detail and proactive approach helped keep everything moving forward without unnecessary delays. When we hit an unexpected setback during the process, Sarah handled it brilliantly. She stayed calm, and kept us fully updated throughout, which really helped reduce any stress or uncertainty on our side. It was clear she had everything under control and was always one step ahead. What really stood out was Sarah’s dedication and reassurance — we always felt like we were in safe hands. Nothing ever felt like too much trouble, and her communication was consistently clear and timely. We wouldn’t hesitate to recommend Sarah Turnbull at Tayntons to anyone looking for a reliable and highly competent conveyancer. Thank you again for making our move such a positive experience!

Legal experts tagged in
this review

from Tayntons

Thank you so much for your wonderful review, Rebecca. We are delighted to hear that Sarah provided professional, efficient and reassuring support throughout your conveyancing process.

1
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Other Reviews

Profile image of Glevum Owl

Glevum Owl

Housing & Property

Glevum

Professional, efficient and responsive. Having been impressed with Tayntons’ handling of an elderly relative’s legal issues we thought we’d go with them for our house move. So glad we did. When the chain ran into problems, Tayntons worked quickly to establish facts and advise us on what to do. Communication was mainly via email and messages were clear and responses quick. We were so grateful for the work of all the team members with whom we dealt. They helped tremendously during a very stressful time. Highly recommended.

Thank you so much for taking the time to leave such a detailed review. It's really good to hear that your experience with our team was positive, especially during a stressful time with the property chain. We appreciate you putting your trust in us for both your relative's legal matters and your own house move. All the best in your new home.

0
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Danielle

Housing & Property

Danielle

We've used Tayntons for two property purchases now. Would highly recommend. Caroline helped us for our latest purchase and was very efficient and proactive, and absolutely amazing at handling real estate 'stakeholders'. Definitely someone you want on your team.

A representative from Tayntons responded to this review

Thank you so much for your kind words, Danielle, and for choosing Tayntons for your property purchases! We’re thrilled to hear that Caroline provided efficient and proactive support for your latest purchase. It’s wonderful to know she made the process easier for you. We truly appreciate your recommendation and look forward to assisting you again in the future!

0
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El

Housing & Property

A client

We used Tayntons for our house purchase (in particular Jenny & Julie). I'd highly recommend, the team moved at a great pace despite the amount of work they must currently have. Kept us informed and up to date each week. Can't thank the team & Jenny enough!

Legal experts tagged in
this review

A representative from Tayntons responded to this review

Thank you, El, for your thoughtful feedback! We’re delighted to hear that Jenny, Julie, and the team delivered outstanding service throughout your home-buying journey. Keeping our clients informed and ensuring a seamless process is always our top priority, so it’s incredibly rewarding to know you had such a positive experience. We’ll be sure to share your kind words with Jenny and the team.

0
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Laura

Housing & Property

Laura

I sold my flat using Taynton's. It should have been a straightforward sale, but due to my landlord's (useless) solicitor the whole thing became a long-running ordeal. Throughout that, Nicola and Kate were really determined in chasing up delayed paperwork and I found that they were responsive whenever I got in touch for updates - which was daily by the end! I really appreciated them fighting my corner and found them detailed orientated and professional.

Legal experts tagged in
this review

A representative from Tayntons responded to this review

Thank you, Laura, for taking the time to share your experience with us on our conveyancing services! We are thrilled to hear that Nicola and Kate provided you with dedicated support throughout your sale. We appreciate your trust in us and are glad we could assist you during the process. We look forward to helping you again in the future. All the best, Tayntons Team

0
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Androula

Androula

Dreadful experience currently. We asked Tayntons to draw up a transfer deed to enable us to buy a strip of land from our Neighbor so we can have our own drive. . Almost 8 years later & this has still not happened despite having planning permission. Unbelievable. Poor communication and withholding our money for the land. I have complained and 4 solicitors later within the same firm ….. still no progress but they have taken fees. Hoping the Ombudsman & Law Society will help as we are all SO fed up. This should have taken a few months. Could not possibly recommend.

A representative from Tayntons responded to this review

Hi Androula, We are sorry that you have been unhappy with the service provided. We assure you that your concerns are taken seriously and are currently being investigated thoroughly with the senior management team.

0
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Reviews

4.8 /5 455 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tayntons

Clients praise the firm’s expertise in conveyancing, wills, probate, estate administration, settlement agreements and dispute advice. Reviews highlight efficient, professional and thorough legal work, clear and timely communication, attention to detail and practical, pragmatic guidance. Clients value approachable, supportive and calm staff who reduce stress during difficult matters, are responsive and organised, and provide good value. The team’s helpfulness, reliability and ability to handle complications smoothly earn strong recommendations.

professional service
efficient handling
clear communication
responsive team
approachable staff
attention to detail
supportive guidance
stress reducing
good value
timely updates

ReviewSolicitors Review List

Profile image of Nigel Taylor-Jones

Nigel Taylor-Jones

Conveyancing

Excellent prompt service with courteous staff and a friendly approach.

0
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Anonymous

Verified
Family Law

Childcare/ co-parenting support

Luke has been very helpful and knowledgeable guiding me through the different stages of co-parenting issues. I ended up needing to apply for a Child Arrangement Order, which he dealt with so well and represented me excellently in court and I've been very pleased with the outcome which puts the needs of the children first.

Legal experts tagged in
this review

from Tayntons

Thank you for your kind feedback. We’re really pleased to hear that Luke was able to support and guide you through each stage, and that you were happy with both his representation and the outcome. It’s great to know the arrangements are working in the best interests of the children.

0
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Alison T

Housing & Property

Excellent Service!

This is the second time I have used Tayntons for the sale of a property and will certainly use again and will highly recommend. Their communication is always prompt and no jargon but extremely professional. If you are searching for a solicitor then stop now and go with Tayntons!

Legal experts tagged in
this review

from Tayntons

Thank you for your kind feedback and continued trust in Tayntons, Alison. We’re pleased to hear you’ve consistently found our service prompt, clear, and professional. Your recommendation is greatly appreciated.

0
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Profile image of Jamie

Jamie

Housing & Property

Property Sale

Excellent service throughout the sale of my property. The team were professional, responsive and clear in their communication, making the whole process smooth and stress-free. I really appreciated their efficiency, attention to detail and approachable manner. I would happily recommend them.

Legal experts tagged in
this review

from Tayntons

Dear Jamie. Thank you for your kind feedback. We’re delighted to hear you received excellent service throughout the sale of your property and that the team made the process smooth and stress-free with clear, responsive communication. We really appreciate your recommendation.

0
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Mr Sutlow

Verified
Wills, Trusts & Probate

Probate

All staff excellent including reception staff and conveyancing and probate.

Solicitors tagged in
this review

from Tayntons

Thank you for your feedback. We’re delighted to hear that our team provided an excellent service.

0
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Other Reviews

Profile image of Glevum Owl

Glevum Owl

Housing & Property

Glevum

Professional, efficient and responsive. Having been impressed with Tayntons’ handling of an elderly relative’s legal issues we thought we’d go with them for our house move. So glad we did. When the chain ran into problems, Tayntons worked quickly to establish facts and advise us on what to do. Communication was mainly via email and messages were clear and responses quick. We were so grateful for the work of all the team members with whom we dealt. They helped tremendously during a very stressful time. Highly recommended.

Thank you so much for taking the time to leave such a detailed review. It's really good to hear that your experience with our team was positive, especially during a stressful time with the property chain. We appreciate you putting your trust in us for both your relative's legal matters and your own house move. All the best in your new home.

0
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Profile image of Lester

Lester

Lester

Very poor communication handling our divorce. My ex wife who was their client says she won't even go back to them to draft a will. She actually stopped using her solicitor for advice before the final divorce order was granted. It made the divorce process even more stressful. On the conveyancing side, basic errors like getting my name completely wrong on the deeds transfer form. The most serious issue was them convincing my ex wife to ignore the consent order which plainly stated when to complete the financial settlement. We are both very unhappy with the firm.

A representative from Tayntons responded to this review

Dear Lester, Thank you for providing your feedback. At Tayntons, we aim to provide clear, professional, and stress-free support to all our clients, and we regret to hear of your dissatisfaction. Having reviewed our records, we note that you are not a client of the firm. We can confirm that we have not received any formal complaint or concerns from your wife regarding the service provided. We take all feedback seriously and would like the opportunity to investigate the matters you have raised further. Please reach out to us directly at info@tayntons.co.uk so we can address these concerns and work towards a resolution. Kind regards, The Tayntons Team

0
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Haleh

Haleh

Unfortunately, they are not very professional, and I suffered as a result of their actions. They breached confidentiality by leaking my file to the person I had a dispute with. Stay away from this firm .

A representative from Tayntons responded to this review

We take our professional responsibilities seriously including client confidentiality and data protection. We have previously investigated your complaint and confirmed that there has been no leek of any personal information or data from our office.

0
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Graham

Wills, Trusts & Probate

Graham

We made an appointment to discus the rights & wrong's of of being an executor to a will and discus problems we were having with another executor. Our appointment was with Kamni Zamam, The only thing i can say is what a lovely person, he put us at ease within three minutes of the initial introduction. He explained exactly what had to be done in very clear concise language that we could understand, (No legal Speak). The only thing i can say is we received first class service with clear and concise information. G J Cook

Solicitors tagged in
this review

A representative from Tayntons responded to this review

Thank you so much for your lovely review, Graham. We're so glad to hear that Kamni was able to put you at ease and explain everything in a clear and understandable way. It's wonderful to know you felt you received first-class service. We appreciate you taking the time to share your experience.

0
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Claire

Claire

Awful dealt with my mother's estate. Didn't even ask me what I would like put on my own mother's grave stone. Yet I had to pay £500 out of my inheritance for it. Barely replied when leaving messages or e mails. Terrible

Tayntons

Thank you for your feedback, Claire. We’re very sorry to hear that your experience didn’t meet your expectations and appreciate you sharing your concerns. We’ll use your comments to improve how we support families during such important matters.

0
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