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Tayntons

4.4 | 21 Reviews 21 Reviews | Professional Negligence
456 Total Company Reviews info icon Professional Negligence | info icon 456 Total Company Reviews Professional Negligence | info icon 456 Total Company Reviews

5th Floor, Llanthony Warehouse, The Docks, Gloucester, Gloucestershire, GL1 2EH

Accepting new clients

5th Floor, Llanthony Warehouse, The Docks, Gloucester, Gloucestershire, GL1 2EH

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The Solicitors Regulation Authority

Regulator ID: 8004328

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Tayntons Review Scores & Client Satisfaction Overview

4.4
Excellent
85%
Value for
Money
90%
Success
Rate
86%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.4/5
Value for money 4.2/5

Accreditations

Tayntons are accredited by

Children Law accreditation awarded to Tayntons
Lexcel - excellence in legal practice management and client care accreditation awarded to Tayntons
The Law Society accreditation awarded to Tayntons

Description

Tayntons understands the importance of our client relationships and its heritage. We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community.

Rankings by area of expertise

The rankings below show the areas of expertise that Tayntons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tayntons Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Tayntons are accredited by

Children Law accreditation awarded to Tayntons
Lexcel - excellence in legal practice management and client care accreditation awarded to Tayntons
The Law Society accreditation awarded to Tayntons

Description

Tayntons understands the importance of our client relationships and its heritage. We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community.

Rankings by area of expertise

The rankings below show the areas of expertise that Tayntons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tayntons

Meet the team of Tayntons

Contact & Locations - Tayntons

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

5th Floor, Llanthony Warehouse, The Docks, Gloucester, Gloucestershire, GL1 2EH

Reviews

4.4 /5 21 Reviews
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Clients say

What clients say about Tayntons

Clients praise the firm’s expertise in conveyancing, wills, probate, estate administration, settlement agreements and dispute advice. Reviews highlight efficient, professional and thorough legal work, clear and timely communication, attention to detail and practical, pragmatic guidance. Clients value approachable, supportive and calm staff who reduce stress during difficult matters, are responsive and organised, and provide good value. The team’s helpfulness, reliability and ability to handle complications smoothly earn strong recommendations.

professional service
efficient handling
clear communication
responsive team
approachable staff
attention to detail
supportive guidance
stress reducing
good value
timely updates

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Professional Negligence

Great service

From first contact to resolution Tayntons were really easy to deal with. Tom was really friendly and organised my appointment. Kathryn was very knowledgeable, explaining everything clearly making sure I understood the paperwork. Everything was dealt with efficiently and the matter was resolved quickly. All in all it was a very positive experience from initial contact to resolution. I would definitely recommend.

Legal experts tagged in
this review

from Tayntons

Thank you for your feedback. We are pleased that Kathryn’s expertise and Tom’s friendly organization made the entire process clear and efficient for you. We truly appreciate your recommendation and will ensure your kind words are shared with both of them and the rest of the team.

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Anonymous

Verified
Wills, Trusts & Probate

Absolutely Excellent

One minor criticism, letter sending me the copy of my will addressed me as "dear Sirs" which i felt was a poor mistake and one which should have been spotted

Solicitors tagged in
this review

Tayntons

Thank you for your feedback. We apologise for the oversight and will ensure future correspondence is more carefully addressed. We are pleased that Adam could provide excellent service otherwise.

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Anonymous

Verified
Housing & Property

Very Professional First class services Absolutely Efficient & Helpful

An Excellent service from my Lawyer ( Ms Nadia Santry ) And Her Amazing Team From ( Tayntons Solictors ) Always a clear understanding and empathetic approach throughout , They were Always thoroughly prepared to give me good expert advice , overall a successful outcome for a difficult case , the professionalism was always on - point kept me in the loop with direct calls and emails , no delays but quick response’s , they have a great reputation which speaks volumes and means a lot to me as it was a sensitive case , Tayntons Solictors always have been understanding and patient , throughout the years , giving me respect and advice and a expertise of successful professionalism , The Firm were always approachable kind honest and so very supportive , with a Great Reputation for a First Class service , l Definitely Recommend there incredible service . Thank you very Much Tayntons Solictors so very Appreciative And Grateful to you all .. Not forgetting the Lovely Receptionist . The outcome was “successful”

Legal experts tagged in
this review

Tayntons

Thank you for your wonderful feedback. We’re delighted to hear that Nadia and the team provided clear, empathetic, and professional support throughout your case. Your kind words about our approach, communication, and the successful outcome mean a great deal, and we’ll be sure to share them with the team, including our reception staff. We truly appreciate your recommendation.

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Kimberley Skelton

Verified
Clinical Negligence

Clinical negligence claim

As this is my first time having to make a claim , My experience with this solicitor has been made very easy , they was very helpful and understanding and made the process simple and helped in every aspect of my claim from start to beginning.

Legal experts tagged in
this review

Tayntons

Thank you for your wonderful review! We’re thrilled to hear that your first experience with making a claim was made easy and straightforward. It’s great to know that our team was helpful and understanding throughout the entire process. Your satisfaction is our top priority, and we’re glad we could assist you in every aspect of your claim. If you need any further help in the future, we’re here for you!

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Collis & Cragg

Verified
Wills, Trusts & Probate

Wills

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Other Reviews

Profile image of Lester

Lester

Lester

Very poor communication handling our divorce. My ex wife who was their client says she won't even go back to them to draft a will. She actually stopped using her solicitor for advice before the final divorce order was granted. It made the divorce process even more stressful. On the conveyancing side, basic errors like getting my name completely wrong on the deeds transfer form. The most serious issue was them convincing my ex wife to ignore the consent order which plainly stated when to complete the financial settlement. We are both very unhappy with the firm.

A representative from Tayntons responded to this review

Dear Lester, Thank you for providing your feedback. At Tayntons, we aim to provide clear, professional, and stress-free support to all our clients, and we regret to hear of your dissatisfaction. Having reviewed our records, we note that you are not a client of the firm. We can confirm that we have not received any formal complaint or concerns from your wife regarding the service provided. We take all feedback seriously and would like the opportunity to investigate the matters you have raised further. Please reach out to us directly at info@tayntons.co.uk so we can address these concerns and work towards a resolution. Kind regards, The Tayntons Team

0
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Haleh

Haleh

Unfortunately, they are not very professional, and I suffered as a result of their actions. They breached confidentiality by leaking my file to the person I had a dispute with. Stay away from this firm .

A representative from Tayntons responded to this review

We take our professional responsibilities seriously including client confidentiality and data protection. We have previously investigated your complaint and confirmed that there has been no leek of any personal information or data from our office.

0
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neilstewart50

Housing & Property

neilstewart50

We can only thank Tayntons, especially Caroline Gavin, for how they handled our house sale. Extremely professional throughout and excellent at communicating with us. We always felt like we were kept in the loop even when the purchasers solicitors we being pernickety. Often Caroline sent emails using professional language (because she has to) but was only too happy to talk me through each step in more basic language. We would highly recommend Tayntons and especially Caroline.

Legal experts tagged in
this review

Tayntons

What an amazing review for Caroline and our team! Thank you for taking the time to highlight your excellent experience with us.

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Sue

Housing & Property

Sue

Very professional service

Legal experts tagged in
this review

Tayntons

Thank you for leaving this positive review of our legal services.

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Reviews

4.8 /5 456 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tayntons

Clients praise the firm’s expertise in conveyancing, wills, probate, estate administration, settlement agreements and dispute advice. Reviews highlight efficient, professional and thorough legal work, clear and timely communication, attention to detail and practical, pragmatic guidance. Clients value approachable, supportive and calm staff who reduce stress during difficult matters, are responsive and organised, and provide good value. The team’s helpfulness, reliability and ability to handle complications smoothly earn strong recommendations.

professional service
efficient handling
clear communication
responsive team
approachable staff
attention to detail
supportive guidance
stress reducing
good value
timely updates

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Housing & Property

House sale

Very good experience. Elouise Williams was very helpful and professional.

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this review

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Nigel Taylor-Jones

Housing & Property

Conveyancing

Excellent prompt service with courteous staff and a friendly approach.

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0
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Anonymous

Verified
Family Law

Childcare/ co-parenting support

Luke has been very helpful and knowledgeable guiding me through the different stages of co-parenting issues. I ended up needing to apply for a Child Arrangement Order, which he dealt with so well and represented me excellently in court and I've been very pleased with the outcome which puts the needs of the children first.

Legal experts tagged in
this review

from Tayntons

Thank you for your kind feedback. We’re really pleased to hear that Luke was able to support and guide you through each stage, and that you were happy with both his representation and the outcome. It’s great to know the arrangements are working in the best interests of the children.

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Alison T

Housing & Property

Excellent Service!

This is the second time I have used Tayntons for the sale of a property and will certainly use again and will highly recommend. Their communication is always prompt and no jargon but extremely professional. If you are searching for a solicitor then stop now and go with Tayntons!

Legal experts tagged in
this review

from Tayntons

Thank you for your kind feedback and continued trust in Tayntons, Alison. We’re pleased to hear you’ve consistently found our service prompt, clear, and professional. Your recommendation is greatly appreciated.

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Jamie

Housing & Property

Property Sale

Excellent service throughout the sale of my property. The team were professional, responsive and clear in their communication, making the whole process smooth and stress-free. I really appreciated their efficiency, attention to detail and approachable manner. I would happily recommend them.

Legal experts tagged in
this review

from Tayntons

Dear Jamie. Thank you for your kind feedback. We’re delighted to hear you received excellent service throughout the sale of your property and that the team made the process smooth and stress-free with clear, responsive communication. We really appreciate your recommendation.

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Other Reviews

Profile image of Glevum Owl

Glevum Owl

Housing & Property

Glevum

Professional, efficient and responsive. Having been impressed with Tayntons’ handling of an elderly relative’s legal issues we thought we’d go with them for our house move. So glad we did. When the chain ran into problems, Tayntons worked quickly to establish facts and advise us on what to do. Communication was mainly via email and messages were clear and responses quick. We were so grateful for the work of all the team members with whom we dealt. They helped tremendously during a very stressful time. Highly recommended.

Thank you so much for taking the time to leave such a detailed review. It's really good to hear that your experience with our team was positive, especially during a stressful time with the property chain. We appreciate you putting your trust in us for both your relative's legal matters and your own house move. All the best in your new home.

0
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Profile image of Lester

Lester

Lester

Very poor communication handling our divorce. My ex wife who was their client says she won't even go back to them to draft a will. She actually stopped using her solicitor for advice before the final divorce order was granted. It made the divorce process even more stressful. On the conveyancing side, basic errors like getting my name completely wrong on the deeds transfer form. The most serious issue was them convincing my ex wife to ignore the consent order which plainly stated when to complete the financial settlement. We are both very unhappy with the firm.

A representative from Tayntons responded to this review

Dear Lester, Thank you for providing your feedback. At Tayntons, we aim to provide clear, professional, and stress-free support to all our clients, and we regret to hear of your dissatisfaction. Having reviewed our records, we note that you are not a client of the firm. We can confirm that we have not received any formal complaint or concerns from your wife regarding the service provided. We take all feedback seriously and would like the opportunity to investigate the matters you have raised further. Please reach out to us directly at info@tayntons.co.uk so we can address these concerns and work towards a resolution. Kind regards, The Tayntons Team

0
Collected on: Google collection source logo
Profile image of Haleh

Haleh

Haleh

Unfortunately, they are not very professional, and I suffered as a result of their actions. They breached confidentiality by leaking my file to the person I had a dispute with. Stay away from this firm .

A representative from Tayntons responded to this review

We take our professional responsibilities seriously including client confidentiality and data protection. We have previously investigated your complaint and confirmed that there has been no leek of any personal information or data from our office.

0
Collected on: Google collection source logo
Profile image of Graham

Graham

Wills, Trusts & Probate

Graham

We made an appointment to discus the rights & wrong's of of being an executor to a will and discus problems we were having with another executor. Our appointment was with Kamni Zamam, The only thing i can say is what a lovely person, he put us at ease within three minutes of the initial introduction. He explained exactly what had to be done in very clear concise language that we could understand, (No legal Speak). The only thing i can say is we received first class service with clear and concise information. G J Cook

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A representative from Tayntons responded to this review

Thank you so much for your lovely review, Graham. We're so glad to hear that Kamni was able to put you at ease and explain everything in a clear and understandable way. It's wonderful to know you felt you received first-class service. We appreciate you taking the time to share your experience.

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Claire

Claire

Awful dealt with my mother's estate. Didn't even ask me what I would like put on my own mother's grave stone. Yet I had to pay £500 out of my inheritance for it. Barely replied when leaving messages or e mails. Terrible

Tayntons

Thank you for your feedback, Claire. We’re very sorry to hear that your experience didn’t meet your expectations and appreciate you sharing your concerns. We’ll use your comments to improve how we support families during such important matters.

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