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Tayntons

4.7 | 74 Reviews 74 Reviews | Avoidance Powers
454 Total Company Reviews info icon Avoidance Powers | info icon 454 Total Company Reviews Avoidance Powers | info icon 454 Total Company Reviews

5th Floor, Llanthony Warehouse, The Docks, Gloucester, Gloucestershire, GL1 2EH

Accepting new clients

5th Floor, Llanthony Warehouse, The Docks, Gloucester, Gloucestershire, GL1 2EH

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The Solicitors Regulation Authority

Regulator ID: 8004328

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Tayntons Review Scores & Client Satisfaction Overview

4.7
Excellent
91%
Value for
Money
92%
Success
Rate
92%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Tayntons are accredited by

Children Law accreditation awarded to Tayntons
Lexcel - excellence in legal practice management and client care accreditation awarded to Tayntons
The Law Society accreditation awarded to Tayntons

Description

Tayntons understands the importance of our client relationships and its heritage. We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community.

Rankings by area of expertise

The rankings below show the areas of expertise that Tayntons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tayntons Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Tayntons are accredited by

Children Law accreditation awarded to Tayntons
Lexcel - excellence in legal practice management and client care accreditation awarded to Tayntons
The Law Society accreditation awarded to Tayntons

Description

Tayntons understands the importance of our client relationships and its heritage. We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community.

Rankings by area of expertise

The rankings below show the areas of expertise that Tayntons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tayntons

Meet the team of Tayntons

Contact & Locations - Tayntons

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

5th Floor, Llanthony Warehouse, The Docks, Gloucester, Gloucestershire, GL1 2EH

Reviews

4.7 /5 74 Reviews
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Rating

Review Source

Clients say

What clients say about Tayntons

Clients praise the firm’s expertise in conveyancing, wills, probate, estate administration, settlement agreements and dispute advice. Reviews highlight efficient, professional and thorough legal work, clear and timely communication, attention to detail and practical, pragmatic guidance. Clients value approachable, supportive and calm staff who reduce stress during difficult matters, are responsive and organised, and provide good value. The team’s helpfulness, reliability and ability to handle complications smoothly earn strong recommendations.

professional service
efficient handling
clear communication
responsive team
approachable staff
attention to detail
supportive guidance
stress reducing
good value
timely updates

ReviewSolicitors Review List

Profile image of Mr Sutlow

Mr Sutlow

Verified
Wills, Trusts & Probate

Probate

All staff excellent including reception staff and conveyancing and probate.

Solicitors tagged in
this review

from Tayntons

Thank you for your feedback. We’re delighted to hear that our team provided an excellent service.

0
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anonymous

Wills, Trusts & Probate

Do not have adequate staff for probate

They took years to deal with my cousin's estate, so long that his brother died without getting any money, did not get assets in, ignored request to get proof of cause of death, did not pay funeral expenses, did not pay legacy, and delayed paying Inheritance Tax so that interest was payable. The Legal Ombudsman made them reimburse some of the interest and pay compensation for distress. The only good thing was that they were cheap (you get what you pay for)

Legal experts tagged in
this review

from Tayntons

Thank you for taking the time to share your feedback. We sincerely apologize for the distress, delays, and frustration you and your family experienced while we were handling your late cousin’s estate. Please be assured that we have used this experience to thoroughly review our internal processes and case management systems to ensure that such prolonged delays and communication failures do not happen again.

0
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anonymous

Verified
Wills, Trusts & Probate

Excellent Service

Smooth from start to finish. Friendly, professional service, would totally recommend.

Solicitors tagged in
this review

from Tayntons

Thank you so much for your wonderful review and for awarding us a 5/5!

0
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anonymous

Verified
Wills, Trusts & Probate

Excellent Service

Smooth from start to finish. Friendly, professional service, would totally recommend.

Solicitors tagged in
this review

from Tayntons

Thanks for the feedback. We’re glad to hear Adam and the team provided a smooth, friendly and professional service from start to finish.

0
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anonymous

Verified
Wills, Trusts & Probate

Probate

All handled well in said circumstances, thank you.

Legal experts tagged in
this review

from Tayntons

Thank you very much for your kind review and for taking the time to share your experience. We are grateful for your positive feedback and delighted to hear you were satisfied with how everything was handled.

0
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Other Reviews

Profile image of Lester

Lester

Lester

Very poor communication handling our divorce. My ex wife who was their client says she won't even go back to them to draft a will. She actually stopped using her solicitor for advice before the final divorce order was granted. It made the divorce process even more stressful. On the conveyancing side, basic errors like getting my name completely wrong on the deeds transfer form. The most serious issue was them convincing my ex wife to ignore the consent order which plainly stated when to complete the financial settlement. We are both very unhappy with the firm.

A representative from Tayntons responded to this review

Dear Lester, Thank you for providing your feedback. At Tayntons, we aim to provide clear, professional, and stress-free support to all our clients, and we regret to hear of your dissatisfaction. Having reviewed our records, we note that you are not a client of the firm. We can confirm that we have not received any formal complaint or concerns from your wife regarding the service provided. We take all feedback seriously and would like the opportunity to investigate the matters you have raised further. Please reach out to us directly at info@tayntons.co.uk so we can address these concerns and work towards a resolution. Kind regards, The Tayntons Team

0
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Profile image of Graham

Graham

Wills, Trusts & Probate

Graham

We made an appointment to discus the rights & wrong's of of being an executor to a will and discus problems we were having with another executor. Our appointment was with Kamni Zamam, The only thing i can say is what a lovely person, he put us at ease within three minutes of the initial introduction. He explained exactly what had to be done in very clear concise language that we could understand, (No legal Speak). The only thing i can say is we received first class service with clear and concise information. G J Cook

Solicitors tagged in
this review

A representative from Tayntons responded to this review

Thank you so much for your lovely review, Graham. We're so glad to hear that Kamni was able to put you at ease and explain everything in a clear and understandable way. It's wonderful to know you felt you received first-class service. We appreciate you taking the time to share your experience.

0
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Profile image of Claire

Claire

Claire

Awful dealt with my mother's estate. Didn't even ask me what I would like put on my own mother's grave stone. Yet I had to pay £500 out of my inheritance for it. Barely replied when leaving messages or e mails. Terrible

Tayntons

Thank you for your feedback, Claire. We’re very sorry to hear that your experience didn’t meet your expectations and appreciate you sharing your concerns. We’ll use your comments to improve how we support families during such important matters.

0
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Profile image of nayantara

nayantara

nayantara

In March 2020 my parents both passed away. Their straightforward will still has not been processed. I have to chase them every few months and get told the person has left and no one picked up the file. Not professional. My brother passed away in 2015. To date his will still has not been processed and finalised. Just not acceptable nor professional. No feedback despite numerous emails of concern. I made final call today. Actually received response finally after my daughters intervention. I have an appointment tomorrow. Let’s see how things go .

Tayntons

We are sorry to hear that you initially had an unsatisfactory experience dealing with our solicitors, Nayantara. We very much value the trust you put in us when gaining legal advice and we understand your concern when we don't meet expectations. It's encouraging to hear that Rachel Curtis was able to put things right for you on this occasion and it's always a pleasure to receive positive feedback such as yours. We apologise for any stress or inconvenience caused and hope we can work together again in the future.

0
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Clare

Housing & Property

Clare

For efficient professional conveyancing Claire Burrow with Amie Watkins are an excellent team. Great clarity throughout with pragmatic solutions on any complications. Since retiring as a conveyancer myself have used them four times and wouldn't go anywhere else. highly recommended.

Legal experts tagged in
this review

A representative from Tayntons responded to this review

Thank you Clare for taking the time to share your experience with us. We greatly appreciate these kind words and have passed your message directly onto Claire and Amie. Thank you for your recommendation and would be delighted to act on your behalf again in the future.

0
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Reviews

4.8 /5 454 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tayntons

Clients praise the firm’s expertise in conveyancing, wills, probate, estate administration, settlement agreements and dispute advice. Reviews highlight efficient, professional and thorough legal work, clear and timely communication, attention to detail and practical, pragmatic guidance. Clients value approachable, supportive and calm staff who reduce stress during difficult matters, are responsive and organised, and provide good value. The team’s helpfulness, reliability and ability to handle complications smoothly earn strong recommendations.

professional service
efficient handling
clear communication
responsive team
approachable staff
attention to detail
supportive guidance
stress reducing
good value
timely updates

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Family Law

Childcare/ co-parenting support

Luke has been very helpful and knowledgeable guiding me through the different stages of co-parenting issues. I ended up needing to apply for a Child Arrangement Order, which he dealt with so well and represented me excellently in court and I've been very pleased with the outcome which puts the needs of the children first.

Legal experts tagged in
this review

from Tayntons

Thank you for your kind feedback. We’re really pleased to hear that Luke was able to support and guide you through each stage, and that you were happy with both his representation and the outcome. It’s great to know the arrangements are working in the best interests of the children.

0
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Profile image of Alison T

Alison T

Housing & Property

Excellent Service!

This is the second time I have used Tayntons for the sale of a property and will certainly use again and will highly recommend. Their communication is always prompt and no jargon but extremely professional. If you are searching for a solicitor then stop now and go with Tayntons!

Legal experts tagged in
this review

from Tayntons

Thank you for your kind feedback and continued trust in Tayntons, Alison. We’re pleased to hear you’ve consistently found our service prompt, clear, and professional. Your recommendation is greatly appreciated.

0
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Jamie

Housing & Property

Property Sale

Excellent service throughout the sale of my property. The team were professional, responsive and clear in their communication, making the whole process smooth and stress-free. I really appreciated their efficiency, attention to detail and approachable manner. I would happily recommend them.

Legal experts tagged in
this review

from Tayntons

Dear Jamie. Thank you for your kind feedback. We’re delighted to hear you received excellent service throughout the sale of your property and that the team made the process smooth and stress-free with clear, responsive communication. We really appreciate your recommendation.

0
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Profile image of Mr Sutlow

Mr Sutlow

Verified
Wills, Trusts & Probate

Probate

All staff excellent including reception staff and conveyancing and probate.

Solicitors tagged in
this review

from Tayntons

Thank you for your feedback. We’re delighted to hear that our team provided an excellent service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Wills, Trusts & Probate

Do not have adequate staff for probate

They took years to deal with my cousin's estate, so long that his brother died without getting any money, did not get assets in, ignored request to get proof of cause of death, did not pay funeral expenses, did not pay legacy, and delayed paying Inheritance Tax so that interest was payable. The Legal Ombudsman made them reimburse some of the interest and pay compensation for distress. The only good thing was that they were cheap (you get what you pay for)

Legal experts tagged in
this review

from Tayntons

Thank you for taking the time to share your feedback. We sincerely apologize for the distress, delays, and frustration you and your family experienced while we were handling your late cousin’s estate. Please be assured that we have used this experience to thoroughly review our internal processes and case management systems to ensure that such prolonged delays and communication failures do not happen again.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Glevum Owl

Glevum Owl

Housing & Property

Glevum

Professional, efficient and responsive. Having been impressed with Tayntons’ handling of an elderly relative’s legal issues we thought we’d go with them for our house move. So glad we did. When the chain ran into problems, Tayntons worked quickly to establish facts and advise us on what to do. Communication was mainly via email and messages were clear and responses quick. We were so grateful for the work of all the team members with whom we dealt. They helped tremendously during a very stressful time. Highly recommended.

Thank you so much for taking the time to leave such a detailed review. It's really good to hear that your experience with our team was positive, especially during a stressful time with the property chain. We appreciate you putting your trust in us for both your relative's legal matters and your own house move. All the best in your new home.

0
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Profile image of Lester

Lester

Lester

Very poor communication handling our divorce. My ex wife who was their client says she won't even go back to them to draft a will. She actually stopped using her solicitor for advice before the final divorce order was granted. It made the divorce process even more stressful. On the conveyancing side, basic errors like getting my name completely wrong on the deeds transfer form. The most serious issue was them convincing my ex wife to ignore the consent order which plainly stated when to complete the financial settlement. We are both very unhappy with the firm.

A representative from Tayntons responded to this review

Dear Lester, Thank you for providing your feedback. At Tayntons, we aim to provide clear, professional, and stress-free support to all our clients, and we regret to hear of your dissatisfaction. Having reviewed our records, we note that you are not a client of the firm. We can confirm that we have not received any formal complaint or concerns from your wife regarding the service provided. We take all feedback seriously and would like the opportunity to investigate the matters you have raised further. Please reach out to us directly at info@tayntons.co.uk so we can address these concerns and work towards a resolution. Kind regards, The Tayntons Team

0
Collected on: Google collection source logo
Profile image of Haleh

Haleh

Haleh

Unfortunately, they are not very professional, and I suffered as a result of their actions. They breached confidentiality by leaking my file to the person I had a dispute with. Stay away from this firm .

A representative from Tayntons responded to this review

We take our professional responsibilities seriously including client confidentiality and data protection. We have previously investigated your complaint and confirmed that there has been no leek of any personal information or data from our office.

0
Collected on: Google collection source logo
Profile image of Graham

Graham

Wills, Trusts & Probate

Graham

We made an appointment to discus the rights & wrong's of of being an executor to a will and discus problems we were having with another executor. Our appointment was with Kamni Zamam, The only thing i can say is what a lovely person, he put us at ease within three minutes of the initial introduction. He explained exactly what had to be done in very clear concise language that we could understand, (No legal Speak). The only thing i can say is we received first class service with clear and concise information. G J Cook

Solicitors tagged in
this review

A representative from Tayntons responded to this review

Thank you so much for your lovely review, Graham. We're so glad to hear that Kamni was able to put you at ease and explain everything in a clear and understandable way. It's wonderful to know you felt you received first-class service. We appreciate you taking the time to share your experience.

0
Collected on: Google collection source logo
Profile image of Claire

Claire

Claire

Awful dealt with my mother's estate. Didn't even ask me what I would like put on my own mother's grave stone. Yet I had to pay £500 out of my inheritance for it. Barely replied when leaving messages or e mails. Terrible

Tayntons

Thank you for your feedback, Claire. We’re very sorry to hear that your experience didn’t meet your expectations and appreciate you sharing your concerns. We’ll use your comments to improve how we support families during such important matters.

0
Collected on: Google collection source logo

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