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Tayntons

4.8 | 83 Reviews 83 Reviews | Probate Instructions
494 Total Company Reviews info icon Probate Instructions | info icon 494 Total Company Reviews Probate Instructions | info icon 494 Total Company Reviews

5th Floor, Llanthony Warehouse, The Docks, Gloucester, Gloucestershire, GL1 2EH

Accepting new clients

5th Floor, Llanthony Warehouse, The Docks, Gloucester, Gloucestershire, GL1 2EH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8004328

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Tayntons Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Tayntons are accredited by

Children Law accreditation awarded to Tayntons
The Law Society accreditation awarded to Tayntons
Conveyancing Quality Scheme accreditation awarded to Tayntons

Description

Tayntons understands the importance of our client relationships and its heritage. We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community.

Rankings by area of expertise

The rankings below show the areas of expertise that Tayntons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tayntons Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Tayntons are accredited by

Children Law accreditation awarded to Tayntons
The Law Society accreditation awarded to Tayntons
Conveyancing Quality Scheme accreditation awarded to Tayntons

Description

Tayntons understands the importance of our client relationships and its heritage. We are proud to be one of the oldest law firms in Gloucester offering a full range of services for businesses and individuals. After more than 165 years, our lawyers continue to deliver practical, efficient solutions to clients in Gloucestershire and nationwide. We are dedicated to providing the highest level of service to our clients and fully engaging in our community.

Rankings by area of expertise

The rankings below show the areas of expertise that Tayntons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tayntons

Meet the team of Tayntons

Contact & Locations - Tayntons

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

5th Floor, Llanthony Warehouse, The Docks, Gloucester, Gloucestershire, GL1 2EH

Reviews

4.8 /5 83 Reviews
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Rating

Review Source

Clients say

What clients say about Tayntons

Clients praise the firm for expertise in wills and estate planning, conveyancing, settlement agreements, probate, and family matters. Reviews highlight clear guidance, meticulous handling of documents and processes, and strong support with complex or urgent cases. The team is valued for being professional, approachable, responsive, patient and empathetic, with excellent communication that makes matters feel straightforward and stress-free. Many clients felt reassured, well informed and confident throughout, and were happy to recommend the firm for its efficient, knowledgeable and friendly service.

Clear explanations
Quick responses
Professional service
Friendly approach
Helpful guidance
Responsive communication
Approachable team
Efficient handling
Patient support
Knowledgeable advice

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Husbands Will & Estate

I received great service from Adam Hampson of Tayntons' Solicitors He was very helpful and very supportive to us which was a very difficult time for us. from the beginning to the end he was always available and explained anything i wasnt sure of. I would recommend him and use Adam again

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this review

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Julie Stone

Verified
Wills, Trusts & Probate

My Will

Adam was so helpful to me + my sister, as we had to go through mum + dads will plus mine - he's so helpful always went though what I did not understand . always time for us - I would recommend Adam to all my friends

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this review

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John Healey

Verified
Wills, Trusts & Probate

POA & Will

- Adam completed both with integrity & reassurance - from John

Solicitors tagged in
this review

0
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John Healey

Verified
Wills, Trusts & Probate

POA & Will

- Adam completed both with integrity & reassurance - from John

Solicitors tagged in
this review

0
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Mohamed Bodiat

Verified
Wills, Trusts & Probate

Making and amending the will

Courtney was very lovely, polite and explaining how to amend the will , she answered all the relevant questions and helped us to decide! Courtney supported with new names and explained the final will documents. we would recommend to our friends/family

Legal experts tagged in
this review

from Tayntons

Thank you for your kind feedback, Mohamed. Courtney will be pleased to know her clear guidance helped you feel confident with your updated Will. We truly appreciate your recommendation.

0
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Other Reviews

Profile image of PETER LLOYD

PETER LLOYD

Wills, Trusts & Probate

PETER

Excellent, Professional and Efficient Service from Adam Hampson Adam Hampson recently prepared our personal Wills. His service was first class! He was exceptionally professional, patient at all times, went through the process meticulously and clarified all our queries succinctly. His friendly disposition, adept and coherent approach, put us at ease and ensured the whole process was seamlessly conducted. Overall, really excellent customer service!

Solicitors tagged in
this review

Thank you so much Peter for taking the time to share your experience with us, it really does mean a lot. We're so glad to hear that Adam made the process of preparing your Wills straightforward and stress-free. We'll be sure to pass your kind words on to him! If you ever need anything in the future, don't hesitate to get in touch. Warm regards, Tayntons Team

0
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Graham

Wills, Trusts & Probate

Graham

We made an appointment to discus the rights & wrong's of of being an executor to a will and discus problems we were having with another executor. Our appointment was with Kamni Zamam, The only thing i can say is what a lovely person, he put us at ease within three minutes of the initial introduction. He explained exactly what had to be done in very clear concise language that we could understand, (No legal Speak). The only thing i can say is we received first class service with clear and concise information. G J Cook

Solicitors tagged in
this review

A representative from Tayntons responded to this review

Thank you so much for your lovely review, Graham. We're so glad to hear that Kamni was able to put you at ease and explain everything in a clear and understandable way. It's wonderful to know you felt you received first-class service. We appreciate you taking the time to share your experience.

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Claire

Claire

Awful dealt with my mother's estate. Didn't even ask me what I would like put on my own mother's grave stone. Yet I had to pay £500 out of my inheritance for it. Barely replied when leaving messages or e mails. Terrible

Tayntons

Thank you for your feedback, Claire. We’re very sorry to hear that your experience didn’t meet your expectations and appreciate you sharing your concerns. We’ll use your comments to improve how we support families during such important matters.

0
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Mumma

Housing & Property

Mumma

Very pleased with the service we received from Tayntons [in particular Caroline Gavin] with regard to a Probate House Sale. Professional, efficient service throughout and very good value for money! Would highly recommend.

Legal experts tagged in
this review

A representative from Tayntons responded to this review

What an amazing review! Going through probate is often stressful and emotional and so glad to hear our team did what they could to make it go smoothly.

0
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Reviews

4.8 /5 494 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tayntons

Clients praise the firm for expertise in wills and estate planning, conveyancing, settlement agreements, probate, and family matters. Reviews highlight clear guidance, meticulous handling of documents and processes, and strong support with complex or urgent cases. The team is valued for being professional, approachable, responsive, patient and empathetic, with excellent communication that makes matters feel straightforward and stress-free. Many clients felt reassured, well informed and confident throughout, and were happy to recommend the firm for its efficient, knowledgeable and friendly service.

Clear explanations
Quick responses
Professional service
Friendly approach
Helpful guidance
Responsive communication
Approachable team
Efficient handling
Patient support
Knowledgeable advice

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Husbands Will & Estate

I received great service from Adam Hampson of Tayntons' Solicitors He was very helpful and very supportive to us which was a very difficult time for us. from the beginning to the end he was always available and explained anything i wasnt sure of. I would recommend him and use Adam again

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Julie Stone

Julie Stone

Verified
Wills, Trusts & Probate

My Will

Adam was so helpful to me + my sister, as we had to go through mum + dads will plus mine - he's so helpful always went though what I did not understand . always time for us - I would recommend Adam to all my friends

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of John Healey

John Healey

Verified
Wills, Trusts & Probate

POA & Will

- Adam completed both with integrity & reassurance - from John

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of John Healey

John Healey

Verified
Wills, Trusts & Probate

POA & Will

- Adam completed both with integrity & reassurance - from John

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Andrew  Bruton

Andrew Bruton

Verified
Employment

Settlement agreement

Great support and advice during a difficult and stressful time for me, Kathryn was really helpful talking me through the process in a professional and supportive manner.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Anthony Phillips

Anthony Phillips

Anthony

We recently appointed Tayntons and from start to finish the service we received was excellent. Very engaging, approachable and accessible. Exceptional service. Nothing was too much trouble especially when at times it was challenging. We would not hesitate to use Tayntons again and would certainly recommend you.

Thank you so much for your kind words and the 5-star review, Anthony! It's wonderful to know that our team was able to support you through the more challenging moments, and that you felt well looked after throughout. We'll be sure to pass your lovely feedback on to the team. We look forward to working with you again in the future! Best, Tayntons Team

0
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Profile image of PETER LLOYD

PETER LLOYD

Wills, Trusts & Probate

PETER

Excellent, Professional and Efficient Service from Adam Hampson Adam Hampson recently prepared our personal Wills. His service was first class! He was exceptionally professional, patient at all times, went through the process meticulously and clarified all our queries succinctly. His friendly disposition, adept and coherent approach, put us at ease and ensured the whole process was seamlessly conducted. Overall, really excellent customer service!

Solicitors tagged in
this review

Thank you so much Peter for taking the time to share your experience with us, it really does mean a lot. We're so glad to hear that Adam made the process of preparing your Wills straightforward and stress-free. We'll be sure to pass your kind words on to him! If you ever need anything in the future, don't hesitate to get in touch. Warm regards, Tayntons Team

0
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Profile image of Glevum Owl

Glevum Owl

Housing & Property

Glevum

Professional, efficient and responsive. Having been impressed with Tayntons’ handling of an elderly relative’s legal issues we thought we’d go with them for our house move. So glad we did. When the chain ran into problems, Tayntons worked quickly to establish facts and advise us on what to do. Communication was mainly via email and messages were clear and responses quick. We were so grateful for the work of all the team members with whom we dealt. They helped tremendously during a very stressful time. Highly recommended.

Thank you so much for taking the time to leave such a detailed review. It's really good to hear that your experience with our team was positive, especially during a stressful time with the property chain. We appreciate you putting your trust in us for both your relative's legal matters and your own house move. All the best in your new home.

0
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Profile image of Lester

Lester

Lester

Very poor communication handling our divorce. My ex wife who was their client says she won't even go back to them to draft a will. She actually stopped using her solicitor for advice before the final divorce order was granted. It made the divorce process even more stressful. On the conveyancing side, basic errors like getting my name completely wrong on the deeds transfer form. The most serious issue was them convincing my ex wife to ignore the consent order which plainly stated when to complete the financial settlement. We are both very unhappy with the firm.

A representative from Tayntons responded to this review

Dear Lester, Thank you for providing your feedback. At Tayntons, we aim to provide clear, professional, and stress-free support to all our clients, and we regret to hear of your dissatisfaction. Having reviewed our records, we note that you are not a client of the firm. We can confirm that we have not received any formal complaint or concerns from your wife regarding the service provided. We take all feedback seriously and would like the opportunity to investigate the matters you have raised further. Please reach out to us directly at info@tayntons.co.uk so we can address these concerns and work towards a resolution. Kind regards, The Tayntons Team

0
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Haleh

Haleh

Unfortunately, they are not very professional, and I suffered as a result of their actions. They breached confidentiality by leaking my file to the person I had a dispute with. Stay away from this firm .

A representative from Tayntons responded to this review

We take our professional responsibilities seriously including client confidentiality and data protection. We have previously investigated your complaint and confirmed that there has been no leek of any personal information or data from our office.

0
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