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Crane and Staples LLP

5.0 | 26 Reviews 26 Reviews | Commercial Property
636 Total Company Reviews info icon Commercial Property | info icon 636 Total Company Reviews Commercial Property | info icon 636 Total Company Reviews

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Accepting new clients

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 656984

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Crane and Staples LLP |

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Crane and Staples LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 4.9/5
Value for money 5.0/5

Accreditations

Crane and Staples LLP are accredited by

Children Law accreditation awarded to Crane and Staples LLP
Family Law Advanced accreditation awarded to Crane and Staples LLP
Wills and Inheritance Quality Scheme accreditation awarded to Crane and Staples LLP

Description

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Crane and Staples LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Crane and Staples LLP are accredited by

Children Law accreditation awarded to Crane and Staples LLP
Family Law Advanced accreditation awarded to Crane and Staples LLP
Wills and Inheritance Quality Scheme accreditation awarded to Crane and Staples LLP

Description

We would be delighted to help you with your legal matters, whether for you, your family, or your business. Please call us to make an appointment or simply fill out our "Request a callback " form below to request a call back at a time convenient to you. We look forward to hearing from you.

Rankings by area of expertise

The rankings below show the areas of expertise that Crane and Staples LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of S & K

S & K

Verified
Housing & Property

Exceptional and Simply The Best Solicitors in the Business

what stands out is the communication, they respond very quickly to questions and matters without delay which ensures there are no delays. As the title says here - SIMPLY THE BEST SOLICITORS IN THE BUSINESS.

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Sandra

Verified
Dispute Resolution

Professional, empathetic and got results.

The Partner who took on my case brought a seven-year dispute to a successful resolution with professionalism, excellent advice and empathy. I highly recommend Crane and Staples.

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Meet the team of Crane and Staples LLP

Meet the team of Crane and Staples LLP

Contact & Locations - Crane and Staples LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Longcroft House, Fretherne Road, Welwyn Garden City, Hertfordshire, AL8 6TU

Reviews

5.0 /5 26 Reviews
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Clients say

What clients say about Crane and Staples LLP

Clients consistently praise the firm for expertise in property transactions, conveyancing, wills, probate, lasting powers of attorney, estates and family matters, including complex and time-sensitive cases. Reviews highlight strong legal knowledge, careful attention to detail and successful outcomes. Clients particularly value clear communication, prompt responses, professionalism, patience, kindness and reassuring support, with advice explained in an easy-to-understand way. The firm is also seen as efficient, dependable and supportive throughout stressful or complicated processes.

Clear communication
Prompt responses
Professional service
Knowledgeable advice
Supportive guidance
Efficient process
Attention to detail
Patient approach
Kept informed
Reasonable costs

ReviewSolicitors Review List

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Samantha Green

Verified
Housing & Property

Lease Extension

I recently used Bonnie as my solicitor to help extend the lease on my flat, and I couldn’t be happier with the service I received. Bonnie was incredibly informative from start to finish, taking the time to explain every step of the process in clear, simple terms. She kept me up to date with all the relevant information and made sure I had every form and detail I needed. What I appreciated most was how supported I felt—Bonnie truly held my hand throughout the entire process, turning what could have been a stressful experience into a smooth and manageable one. Her professionalism, communication, and care were outstanding. I highly recommend Bonnie to anyone needing a reliable and knowledgeable solicitor.

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A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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S & K

Verified
Housing & Property

Exceptional and Simply The Best Solicitors in the Business

We have used this firm of solicitors on quite a few occasions and every time the service and professionalism exceeds expectations. Focusing on the conveyancing department headed up by Chris Brewis and Tracey Fenner and their team, they always go above and beyond to ensure all matters are dealt with professionally and quickly and efficiently making all the legal transactions easy and straight forward to deal with. Also what stands out is the communication, they respond very quickly to questions and matters without delay which ensures there are no delays. As the title says here - SIMPLY THE BEST SOLICITORS IN THE BUSINESS.

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this review

A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Ann

Company & Commercial

Contract Advice

Adrian helped me to understand what, to me, was a very complex and obscure set of Terms of Business relating to a property sale. He responded to my request for help extremely quickly, explained the meaning and implications of the most concerning clauses and helped devise a very practical strategy and response. His advice was professional, straightforward and exceptionally helpful.

A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

1
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Ron

Commercial Property

End of commercial lease advice

My company has been a client of Crane & Staples for over 15 years and recently sought advice from Adrian Boulter for the first time in respect of end of lease issues on a commercial property. I found Adrian to be extremely knowledgeable on the matter and has provided us with very professional and pragmatic advice, he was also happy to take then time to explain his advice and was a good communicator. I highly recommended.

A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

2
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Aatish

Clear and concise feedback

Adrian provided me with support to indentify next steps to help with a freeholder claim being made against me as the leaseholder for a large amount for general repairs being made to the flat building. Adrian was clear and concise with his recommendation and I was impressed with his knowledge and helpful personality. I would definitely use Adrian again and have not reservations recommending his services too. Thank you again!

A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

3
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Other Reviews

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Stephen Wood

Commercial Property

Stephen

I had brilliant service from Crane & Staples from beginning to end. Sheryl provided knowledgeable and helpful support, from the initial introduction with all relevant information, to the end when facilitating signing of documents. Bonnie is very experienced and really helpful ensuring an amazing process and successful outcome. My usual solicitors were too busy to deal with this matter and referred me to C&S but have unwittingly lost a client! I have no need to go anywhere else for all my future legal assistance. Well done Crane & Staples, a brilliant all round practice.

Legal experts tagged in
this review

Thank you for your wonderful review! We are delighted to hear that you received such excellent service from Bonnie and Sheryl. Your kind words and recommendation mean so much to us, and we are grateful for the trust you have placed in Crane & Staples. We look forward to assisting you with any future legal matters.

0
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Sukhminder Gill

Housing & Property

Sukhminder

Excellent and very efficient service from Kuldip Chima. I am very satisfied and Kuldip has dealt with 3 of my properties also will deal with more in the near future. I highly recommend Kuldip Chima and crane and Staples solicitors.

Solicitors tagged in
this review

Thank you for this lovely review for Kuldip Chima and the team. We are pleased you found the service efficient and we look forward to continuing to work with you!

0
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Debbie

Housing & Property

Debbie

We were very impressed with the service we received during the sale process. They were very thorough and on top of everything. Was a bit disappointed to receive only an email telling us that the sale had gone through, rather than a telephone call. It was our buyer who informed us it had completed. Would definitely use their services again.

A representative from Crane & Staples LLP responded to this review

Thank you for taking the time to write this lovely review. We are pleased you were impressed with the thorough service provided. We have noted your helpful feedback about your preference for a phone call and will take this on board for future matters. We look forward to working with you again.

0
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Clair Frances

Housing & Property

Clair Frances's experience...

Bonnie and her team went above and beyond to finalise my transaction. I would not hesitate to recommend the team.

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A representative from Crane & Staples LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Helen

Housing & Property

Helen

I have a good experience dealing with Crane & Staples Solicitors. Tracey Fenner answered all my queries, dealing with them promptly and efficiently, so much so I have every confidence in her guidance during the whole process of the conveyancing.

Legal experts tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you very much for taking the time to write this lovely review for Tracey and the team. We are so pleased you were happy with the service and we look forward to working with you in the future.

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Reviews

4.9 /5 636 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Crane and Staples LLP

Clients consistently praise the firm for expertise in property transactions, conveyancing, wills, probate, lasting powers of attorney, estates and family matters, including complex and time-sensitive cases. Reviews highlight strong legal knowledge, careful attention to detail and successful outcomes. Clients particularly value clear communication, prompt responses, professionalism, patience, kindness and reassuring support, with advice explained in an easy-to-understand way. The firm is also seen as efficient, dependable and supportive throughout stressful or complicated processes.

Clear communication
Prompt responses
Professional service
Knowledgeable advice
Supportive guidance
Efficient process
Attention to detail
Patient approach
Kept informed
Reasonable costs

ReviewSolicitors Review List

Profile image of Tanya

Tanya

Verified
Child Law

Amazing inside and out

Honestly, I genuinely can’t thank Megan enough, if it weren’t for her I would have lost my little girl but thanks to her I have my baby girl gone forever. I can’t recommend Megan enough, she knows exactly what she is doing and knows exactly what kind of advice to give you. I followed every single bit of advice she gave me and my daughter is now home for her first Christmas! If you are lucky enough to get her as your solicitor listen to every single thing she says, she is amazing at her job and if I could I’d give her 10 stars or more! Thank you Megan for everything you have done for me! If I need a solicitor again in the future I know exactly where I’m going!

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A representative from Crane & Staples LLP responded to this review

Thank you so much for your kind words. We're delighted to hear that Megan was able to support you through such an important time. Your trust means a great deal to us, and we know Megan will be touched by your feedback. We're so pleased that you and your daughter can now enjoy this Christmas together. Wishing you both all the very best for the future.

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Anonymous

Verified
Family Law

Divorce services

Natasha has been excellent - she has clearly explained complicated processes to me, provided me with trusted and tailored advice, kept me up to date at all stages, and been professional and kind throughout. I highly recommend Natasha.

Solicitors tagged in
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A representative from Crane & Staples LLP responded to this review

Thank you for your lovely feedback. We're so pleased to hear that Natasha helped make the process easier to navigate. We wish you all the best for the future.

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Anna Cressey

Verified
Wills, Trusts & Probate

Amy Tapping and Albert Green

We made contact with Albert Green and Amy Tapping who were both magnificent - helping us navigate my older brother's mental health struggle. Albert assisted us with will-making; Lasting Power of Attorney; and a Legal Charge. He was absolutely professional, efficient and very kind to both my brother and me at a time when I was feeling overwhelmed. His professionalism allowed me to feel supported and confident. Amy Tapping navigated her way superbly through the selling of his flat - a complex, frustrating and awkward sale! She was so nice to deal with and her legal expertise ensured us of a good outcome. They both had to deal with Social Services along the way. My husband and I cannot thank them enough. We literally could not have managed without them. So grateful for their expertise. I will always use Crane & Staples.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your kind review. We're so pleased Albert and Amy were able to support you and your brother through such a challenging time. We really appreciate your trust in Crane & Staples and will be sure to share your feedback with them both. Best wishes from all the team.

0
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Anonymous

Verified
Housing & Property

Comveyancing

Fantastic professional service throughout

Legal experts tagged in
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A representative from Crane & Staples LLP responded to this review

Thank you for taking the time to leave this lovely review!

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Elizabeth Neville

Verified
Wills, Trusts & Probate

LPA support from Elizabeth Rowlands

From our first contact with Crane &;Staples, we were impressed by the professionalism shown and the clarity of likely cost of setting up 4 LPAs. Our meetings with Elizabeth Rowlands were very successful. She explained the LPA process very thoroughly and then gave excellent support and advice which enabled a timely conclusion. Elizabeth has a very professional, efficient and pleasant manner which we found helpful and reassuring. We highly commend Elizabeth's services and would certainly use Crane & Staples again in the future.

Solicitors tagged in
this review

A representative from Crane & Staples LLP responded to this review

Thank you for your wonderful review. We're delighted to hear that Elizabeth Rowlands provided such clear guidance, professional support and reassurance throughout the LPA process. Your kind recommendation means a great deal to us, and we look forward to assisting you again in the future.

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Other Reviews

Profile image of Valter Pontes

Valter Pontes

Housing & Property

Valter

I have been using Manish Patel and Crane & Staples for years. Buying a property can be straightforward, or it can be stressful, so finding a lawyer who makes your life easier is fundamental. I have been through all sorts of circumstances with Manish, from having to complete a deal with a very tight deadline to dealing with complicated transactions. The reason I always go back to Crane & Staples, specifically Manish Patel, is that he always delivers, no matter what the circumstances are. I highly recommend Crane & Staples.

Solicitors tagged in
this review

Thank you for your continued trust and support over the years. We're delighted to hear that Manish has been able to guide you through a variety of property transactions, from tight deadlines to more complex matters. Your recommendation means a great deal to us, and we will be sure to pass your kind words on to Manish. We look forward to assisting you again in the future.

0
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Ann Daruvala

Ann

Fantastic service from Amy. This was a protracted sale/purchase due to rubbish market. Amy's communications are clear, very prompt, & she has been available at short notice for telephone discussions where needed. Most communication has been done by email, which has been really helpful. We felt well supported throughout this stressful process, & have had full confidence in Amy's careful & considered work for us. When I next have to manage a house sale, I will definitely come back to Crane & Staples, despite living in Berkshire. Many thanks for your hard work, Amy, & being so lovely - we really appreciate it.

Thank you for your kind words. We're delighted to hear that Amy's support helped make a challenging property transaction less stressful. Thank you for instructing Crane & Staples. We look forward to helping you again in the future.

0
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Dan J

Housing & Property

Dan

When buying a property it is key to instruct a solicitor that you trust. I would only ever use Crane & Staples after Amy Tapping gave us an exceptional service. I’ve dealt with many solicitors in the past and this was genuinely the best experience I’ve had. Grateful and thankful to Amy and the team!

Solicitors tagged in
this review

Thank you for your kind review. We're delighted to hear that Amy provided such a positive experience. We appreciate your recommendation and will be sure to pass your feedback on to Amy and the team. Best wishes from all at Crane & Staples.

0
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Anna

Wills, Trusts & Probate

Anna

We made contact with Albert Green and Amy Tapping who were both magnificent - helping us navigate my older brother's mental health struggle. Albert assisted us with will-making; Lasting Power of Attorney; and a Legal Charge. He was absolutely professional, efficient and very kind to both my brother and me at a time when I was feeling overwhelmed. His professionalism allowed me to feel supported and confident. Amy Tapping navigated her way superbly through the selling of his flat - a complex, frustrating and awkward sale! She was so nice to deal with and her legal expertise ensured us of a good outcome. They both had to deal with Social Services along the way. My husband and I cannot thank them enough. We literally could not have managed without them. So grateful for their expertise. I will always use Crane & Staples.

Solicitors tagged in
this review

Thank you for your kind review. We're so pleased Albert and Amy were able to support you and your brother. We really appreciate your trust in Crane & Staples and look forward to working with you in the future. Best wishes from all the C&S team.

0
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Stephen Wood

Commercial Property

Stephen

I had brilliant service from Crane & Staples from beginning to end. Sheryl provided knowledgeable and helpful support, from the initial introduction with all relevant information, to the end when facilitating signing of documents. Bonnie is very experienced and really helpful ensuring an amazing process and successful outcome. My usual solicitors were too busy to deal with this matter and referred me to C&S but have unwittingly lost a client! I have no need to go anywhere else for all my future legal assistance. Well done Crane & Staples, a brilliant all round practice.

Legal experts tagged in
this review

Thank you for your wonderful review! We are delighted to hear that you received such excellent service from Bonnie and Sheryl. Your kind words and recommendation mean so much to us, and we are grateful for the trust you have placed in Crane & Staples. We look forward to assisting you with any future legal matters.

0
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