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HF Limited

4.4 | 87 Reviews 87 Reviews | Insurance Law
356 Total Company Reviews info icon Insurance Law | info icon 356 Total Company Reviews Insurance Law | info icon 356 Total Company Reviews

20 Chapel Street, Liverpool, Merseyside, L3 9AG

Accepting new clients

20 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8004325

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HF Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
86%
Value for
Money
86%
Success
Rate
86%
Would
Recommend
Communication 4.4/5
Initial Impressions 4.3/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.3/5

Accreditations

HF Limited are accredited by

Criminal Litigation accreditation awarded to HF Limited
The Law Society accreditation awarded to HF Limited

Description

As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own.

Rankings by area of expertise

The rankings below show the areas of expertise that HF Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

HF Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

HF Limited are accredited by

Criminal Litigation accreditation awarded to HF Limited
The Law Society accreditation awarded to HF Limited

Description

As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own.

Rankings by area of expertise

The rankings below show the areas of expertise that HF Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - HF Limited

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

20 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

4.4 /5 87 Reviews
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Rating

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Clients say

What clients say about HF Limited

The firm specialises in motor claims, litigation and employment matters, with strong commercial and tribunal support. Clients praise clear, responsive communication, proactive case management, thorough preparation and technical expertise. Staff are described as professional, patient and compassionate, explaining processes clearly, calming anxieties and meeting deadlines. Reviewers value responsiveness by phone and email, attention to detail, pragmatic problem‑solving and rapid handling of urgent business issues. Overall feedback highlights effective outcomes, client‑centred service and a supportive, friendly approach.

Excellent communication
Responsive team
Professional staff
Clear explanations
Helpful support
Proactive updates
Knowledgeable lawyers
Efficient service
Successful outcomes
Compassionate approach

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Motor claim

Good communication from Haroon Akhtar, Litigation Executive

from HF Limited

Thank you for the great review! We are delighted that Haroon provided excellent communication during your motor claim. Keeping our clients updated is incredibly important to us, and we appreciate you highlighting Haroon's hard work. Thank you for choosing us!

0
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Profile image of Michael

Michael

Verified
Insurance Law

Osian Evans

Osian was incredibly professional throughout the process of my claim. He handled it well, kept me informed and I understood the process completely. The team were responsive by email and always took my calls

from HF Limited

Hi Michael! We are delighted that Osian provided such a professional experience and kept you completely informed throughout your claim. Ensuring our clients fully understand the process and that our team is always responsive by phone and email is exactly what we strive for. Thank you for your support!

0
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Profile image of MOHAMED AMIN HUKAWALA

MOHAMED AMIN HUKAWALA

Verified
Insurance Law

I am the driver

Very good service and professional service

from HF Limited

We're delighted that you experienced very good, professional service from our team. Your appreciation is greatly valued, and we thank you for choosing our company!

0
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Anonymous

Verified
Insurance Law

Great service

Fab communication, speedy with getting things sorted and succeeded in getting us the best outcome. Very happy with my whole experience.

from HF Limited

We are delighted to have achieved the best outcome for you and appreciate your business.

0
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Profile image of Harvey

Harvey

Verified
Insurance Law

Excellent service

Incredibly patient, knowledgeable, and helpful. I was kept informed at every step and frequently reminded of deadlines for documents to be ready and submitted by. I was provided with all the details and documents required of me with clear, concise, and thorough explanations of the information I needed to provide. Very proactive with frequent reminders and very quick to follow up and request further details when needed. Excellent communication throughout the whole process. A brilliant service and would thoroughly recommend to anyone in future who may need their services.

from HF Limited

Hi Harvey, thank you so much for this fantastic and detailed review! Navigating legal paperwork can feel overwhelming, so we are absolutely delighted that our team's meticulous attention to detail and thorough explanations gave you complete clarity from start to finish. Thank you for your high recommendation, and we wish you all the best!

0
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Reviews

4.7 /5 356 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about HF Limited

The firm specialises in motor claims, litigation and employment matters, with strong commercial and tribunal support. Clients praise clear, responsive communication, proactive case management, thorough preparation and technical expertise. Staff are described as professional, patient and compassionate, explaining processes clearly, calming anxieties and meeting deadlines. Reviewers value responsiveness by phone and email, attention to detail, pragmatic problem‑solving and rapid handling of urgent business issues. Overall feedback highlights effective outcomes, client‑centred service and a supportive, friendly approach.

Excellent communication
Responsive team
Professional staff
Clear explanations
Helpful support
Proactive updates
Knowledgeable lawyers
Efficient service
Successful outcomes
Compassionate approach

ReviewSolicitors Review List

Profile image of Lex van Dam

Lex van Dam

Verified

Excellent experience

Salman Baig did an excellent job. He was very clear, patient and effective. It makes a real difference when you deal with a highly intelligent individual, speaks very well for the company.

0
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Profile image of Anonymous

Anonymous

Verified

Motor claim

Good communication from Haroon Akhtar, Litigation Executive

from HF Limited

Thank you for the great review! We are delighted that Haroon provided excellent communication during your motor claim. Keeping our clients updated is incredibly important to us, and we appreciate you highlighting Haroon's hard work. Thank you for choosing us!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Michael

Michael

Verified
Insurance Law

Osian Evans

Osian was incredibly professional throughout the process of my claim. He handled it well, kept me informed and I understood the process completely. The team were responsive by email and always took my calls

from HF Limited

Hi Michael! We are delighted that Osian provided such a professional experience and kept you completely informed throughout your claim. Ensuring our clients fully understand the process and that our team is always responsive by phone and email is exactly what we strive for. Thank you for your support!

0
Collected on: ReviewSolicitor collection source logo
Profile image of MOHAMED AMIN HUKAWALA

MOHAMED AMIN HUKAWALA

Verified
Insurance Law

I am the driver

Very good service and professional service

from HF Limited

We're delighted that you experienced very good, professional service from our team. Your appreciation is greatly valued, and we thank you for choosing our company!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Natalie

Natalie

Verified

Motor Claim Incident

So grateful for all the support in preparing a Witness Statement to support my motor insurance claim. George was particularly patient as we tweaked my statement to be the best it could possibly be. It clearly worked, as a settlement, in full, was achieved and a magistrates court date averted.

from HF Limited

Thank you for taking the time to share your excellent feedback, Natalie. Meticulous preparation is key when drafting a Witness Statement, and we are delighted that George’s patient and detail-oriented approach delivered the expert support you needed. Thank you for trusting us with your motor insurance claim, and we wish you all the very best moving forward!

0
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Other Reviews

Profile image of Lynsay

Lynsay

Lynsay

Claire Graydon has provided solid advice to Triangle Housing Association on several instructions covering different aspects of the business.

HF Limited

Lynsay, We are delighted to hear of your positive experience. We constantly strive to provide comprehensive service to our clients, so it is rewarding for our team that you were satisfied with their work on this legal case. You can rest assured that our solicitors will always give their best effort when handling your matters and we look forward to delivering consistently excellent results in the future.

0
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Janis

Construction

Janis

Very professional subject matter experts.

2
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Profile image of Deborah

Deborah

Construction

Deborah

Great staff

A representative from HF Limited responded to this review

Thank you Deborah!

3
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