Satchell Moran Solicitors Limited logo

Satchell Moran Solicitors Limited

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Accepting new clients

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 626300

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Satchell Moran Solicitors Limited |

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Satchell Moran Solicitors Limited Review Scores & Client Satisfaction Overview

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Accreditations

Satchell Moran Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Satchell Moran Solicitors Limited
The Law Society accreditation awarded to Satchell Moran Solicitors Limited
Chambers UK Leading Firm 2026 accreditation awarded to Satchell Moran Solicitors Limited

Description

Established in 2015, Satchell Moran Solicitors was founded by sister and brother, Paula Satchell and Terry Moran. Having gained over 40 years of combined experience in dealing, in the main with personal injury litigation, the duo decided to start a firm that meets with, not only the ever-changing business climate, but more importantly the ever-changing requests for legal assistance from their clients, both existing and new. In the initial stages, it was decided to integrate their business, with the changing legal climate, in tandem with the customers’ needs at the forefront. It was decided to employ legal experts in other areas of law and litigation, thus broadening our ability to assist our customers. This they believe has been achieved by recruiting a highly experienced, motivated team, who perform assiduously, with an acute understanding of managing our customer’s requirements in a diligent way. We have found that the ethos of the firm has been integral in providing our clients with positively extraordinary outcomes in concluding their legal business, which results, in not only a satisfied customer but customer retention. Our mission is to continue to provide high-quality legal advice and representation to our clients throughout the country, by maintaining a standard which is not only respected by its peers but more importantly by its ever-faithful clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Satchell Moran Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Satchell Moran Solicitors Limited Review Scores & Client Satisfaction Overview

4.5
Excellent
90%
Value for
Money
Value for money: 90%
7% above
national average
88%
Success
Rate
Satisfied with outcome: 88%
6% above
national average
88%
Would
Recommend
Would recommend to friends and family: 88%
7% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Satchell Moran Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Satchell Moran Solicitors Limited
The Law Society accreditation awarded to Satchell Moran Solicitors Limited
Chambers UK Leading Firm 2026 accreditation awarded to Satchell Moran Solicitors Limited

Description

Established in 2015, Satchell Moran Solicitors was founded by sister and brother, Paula Satchell and Terry Moran. Having gained over 40 years of combined experience in dealing, in the main with personal injury litigation, the duo decided to start a firm that meets with, not only the ever-changing business climate, but more importantly the ever-changing requests for legal assistance from their clients, both existing and new. In the initial stages, it was decided to integrate their business, with the changing legal climate, in tandem with the customers’ needs at the forefront. It was decided to employ legal experts in other areas of law and litigation, thus broadening our ability to assist our customers. This they believe has been achieved by recruiting a highly experienced, motivated team, who perform assiduously, with an acute understanding of managing our customer’s requirements in a diligent way. We have found that the ethos of the firm has been integral in providing our clients with positively extraordinary outcomes in concluding their legal business, which results, in not only a satisfied customer but customer retention. Our mission is to continue to provide high-quality legal advice and representation to our clients throughout the country, by maintaining a standard which is not only respected by its peers but more importantly by its ever-faithful clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Satchell Moran Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Satchell Moran Solicitors Limited

Contact & Locations - Satchell Moran Solicitors Limited

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Reviews

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What clients say about Satchell Moran Solicitors Limited

Clients praise the firm for handling housing disrepair, police claims, wrongful arrest, false imprisonment and compensation matters with strong legal knowledge and effective results. Reviews highlight its expertise in securing settlements, pushing cases forward quickly, and achieving practical outcomes such as repairs and compensation. Client-valued soft skills include clear and regular communication, professionalism, kindness, patience, reassurance, responsiveness and a supportive, approachable manner. Many also noted that the team explained processes clearly, kept them informed, and made stressful situations much easier to manage.

Clear communication
Kept updated
Professional service
Friendly staff
Quick response
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Supportive throughout
Efficient handling
Successful outcome
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Reviews

4.5 /5 1169 Reviews
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Clients say

What clients say about Satchell Moran Solicitors Limited

Clients praise the firm for handling housing disrepair, police claims, wrongful arrest, false imprisonment and compensation matters with strong legal knowledge and effective results. Reviews highlight its expertise in securing settlements, pushing cases forward quickly, and achieving practical outcomes such as repairs and compensation. Client-valued soft skills include clear and regular communication, professionalism, kindness, patience, reassurance, responsiveness and a supportive, approachable manner. Many also noted that the team explained processes clearly, kept them informed, and made stressful situations much easier to manage.

Clear communication
Kept updated
Professional service
Friendly staff
Quick response
Helpful guidance
Supportive throughout
Efficient handling
Successful outcome
Patient explanations

ReviewSolicitors Review List

Profile image of Jennie Newland

Jennie Newland

Verified
Housing & Property

Housing Disrepair Claim against Clarion

Marnie and Daisy where both absolutely lovely - human so understood what I was going through, would respond, call back, kept up to date I have no complaints what so ever. Thank you!!

Solicitors tagged in
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from Satchell Moran Solicitors Limited

It’s lovely to hear Marnie and Daisy made you feel so supported and informed throughout. Thank you for your kind feedback, Jennie.

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Anonymous

Verified
Personal Injury

Excellent reliable

Everything went smooth the staff are helpful got my compensation a reasonable amount

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

Thank you for your feedback. We are pleased our team made the process straightforward and helped you reach a satisfactory outcome.

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anonymous

Housing & Property

Disrepair

I asked for help with disrepair and they didn't listen to me about what i had to say forced me to except the claim and closed taking most of the compensation. They got £900 for my claim which I only received £300 and cut off commission once paid and haven't replied or spoken to me since I will never use them again. They didn't send an inspector to look at my property or make much sense with appointments making them to talk to barrister then cancel. Not very professional. I would chose wisely if I need help again. Be ware...

from Satchell Moran Solicitors Limited

Thank you for bringing this to our attention. We are sorry to hear that your experience has left you feeling disappointed. We take concerns about communication, the handling of claims and fees very seriously. We would welcome the opportunity to look into the matters you have raised and understand what happened. Please contact us directly so we can review your concerns.

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Habibur Mr Tafader

Verified
Housing & Property

Loved the way Satchel Moran treatex my case

They are very professional in their ttade. They are there al the way with thwir clients till the end. Georgina is one of their best solicitor.

Solicitors tagged in
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from Satchell Moran Solicitors Limited

Thank you for your kind words. We are pleased to hear that Georgina provided such dedicated support and guided you throughout your matter. Your recommendation is greatly appreciated.

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Michelle Mrs Reid

Verified
Housing & Property

Excellent service

I got in touch this year with satchel moran solicitors. I was very impressed how quick they sorted everything out for me within a few months. Lois williams was amazing keeping me updated on everything that was going on. I receive my compensation money very quickly too. I would definitely use this company again if I had further problems due to housing issues.

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

We are delighted to hear that Lois kept you informed and helped bring your matter to a successful conclusion so efficiently. Thank you for your kind words and for choosing Satchel Moran Solicitors. We would be pleased to assist you again should you need us in the future.

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Other Reviews

Profile image of Giles Mortimer

Giles Mortimer

Giles

Avoid Ellie here like the plague, Gready tin pot law firm. Abusive phone calls from their staff will be on youtube soon ,Disgusting company on the polices side at every stage only intersted in getting x amount with minimum effort, this company would never value my claim from the start, they will then blackmail you on the basis of not proceeding to accept the first amount they say, and will only instruct barristers on an amount they say of close region of, there is no negotiotion, they will reject any legitimate complaint, they might then drop aspects of your case like they did with me, jusy because the police tampered with evidence and did not write things down, such as human rights breaches, in my case sussex police refused to write down that i asked for medical attention. They did not provode any cell footage or intercom recording to prove my version of events, they then bought me a rail ticket to get to the hospital , this is all recorded the interaction in this video proves they had prior knowledge, they will then drop human rights aspects of your case at a late stage, and then keep other easy aspects on a retainer so they still get money, you are literally stuck with them, they will then tell you to find other solicitor to do wjat they nevet did, then they get paid at the end of it anyway. In my case they never sent me for the medical appointments promised in tye original letter, and they also never wrote to my doctors despite taking down their information. On one accasion the receptionist became extreemly abrupt and when i recorded the call she said im not allowed, I will be uploading this to youtube. I was also accused of dishonesty regarding handcuff injuries, despite medical appointments for nerve damage, numbness and x rays and soft tissue damage appointments. None of this was seen by this company. The amount of compensation is supposed to reflect suffering and all damages, none of my medical files were ever looked at. If you use them you will have no choice but to accept the low amount they say, or be left with nothing and possible be threatened with cost. I will be creating a video on youtube that has all their emails and phone recording to show the whole rotten experiance I look forward to your narsarsitic passive aggresive responce. I will not be removing this so dont even ask.

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Profile image of Paddy James

Paddy James

Paddy

Fantastic,I got a payout and and apology from the police,cannot reccomend these guys enough

from Satchell Moran Solicitors Limited

Thank you for sharing your experience, Paddy. We are delighted to hear that you achieved a positive outcome and received an apology. Your recommendation is greatly appreciated, and we wish you all the best moving forward.

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Lotus Flower

Lotus

I suspect this is not a genuine company, they are acting suspciously. I tried to contact them for a claim, by email. They do not respond by email, their phone number is disconnected, they only reply by whatsapp and that number is also invalid. Something very wrong here. Google search will not accept the edit of incorrect number. DONT USE

We are unable to identify you or that you have made any enquiry with us. We are a firm regulated by the SRA (626300) and our displayed phone number from Google Search and our website is, 0151 268 8282 which remains active. If you have found any different information/via AI then please provide this to info@satchellmoransolicitors.com so we can investigate.

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Profile image of sharon saz brady

sharon saz brady

sharon

Do not contact these people you get scam calls forever afterwards. Scammers.

We are only able to contact people who have made an enquiry with us. When an enquiry is made, we make every effort to contact that person to try and provide assistance. If the person fails to respond or advise us they no longer require help, then we would not be aware that additional attempts to make contact are not required. We do not agree that we are in anyway "scammers" or making scam calls simply by trying to assist following an enquiry you have made to us.

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Profile image of Shannon Martinez

Shannon Martinez

Shannon

Rude reception staff, no compassion or understanding, no explanation, extremely blunt. To now add on today's date of the 29th September I get a reply to my review stating that is not an accurate review of my communication with the company 😅 it seems like this company trys to belittle anybody who does not like them, I request that the phone conversation be played back to a manager, will be passing this onto the SRA.

Dear Shannon, this does not appear to be an accurate reflection of our communications. We would welcome you to contact us to discuss matters further however.

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