Satchell Moran Solicitors Limited

Marnie and Daisy where both absolutely lovely - human so understood what I was going through, would respond, call back, kept up to date I have no complaints what so ever. Thank you!!

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Marnie Keoghan

I asked for help with disrepair and they didn't listen to me about what i had to say forced me to except the claim and closed taking most of the compensation. They got £900 for my claim which I only received £300 and cut off commission once paid and haven't replied or spoken to me since I will never use them again. They didn't send an inspector to look at my property or make much sense with appointments making them to talk to barrister then cancel. Not very professional. I would chose wisely if I need help again. Be ware...

They are very professional in their ttade. They are there al the way with thwir clients till the end. Georgina is one of their best solicitor.

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Georgina Clements

Keya King

I got in touch this year with satchel moran solicitors. I was very impressed how quick they sorted everything out for me within a few months. Lois williams was amazing keeping me updated on everything that was going on. I receive my compensation money very quickly too. I would definitely use this company again if I had further problems due to housing issues.

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Lois Williams

So i was forced to find a solicitor because my housing association refused to fix a hole in the roof of my house causing extensive water damage including damp and mould. They sent surveyors and were told it wasnt my fault unyet they still didn’t fix it so after fighting with them for 6 years I finally found rhis company and let me tell you , the roof is fixed and hopefully this winter we won’t be paying to heat the sky !! And bonus lois secured us enough compensation to get a professional decorator to make the room new and no longer a health hazard! Thank you to lois and all the team at satchell moran solicitors

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Lois Williams

I have to say this company I used was absolutely amazing, Lois Williams was great giving me regular updates what was going on with my housing ect. I would 100% use this company again. Thank you all for your support and getting this done with in a few months.

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Lois Williams

When your home is in a state of disrepair it is your landlords responsibility to fix it !! In our case there was several holes in the roof causing significant mould and damp . My housing association were asked politely over several years to fix it . Their own surveyors told them they had to fix it and instead of this they blamed me for “drying washing in the house”??!! Finally I contacted Satchell Moran and now our things are not being destroyed by mould and damp . My children finally have a safe space to sleep and play . Thank you to the whole team here who worked hard. on our behalf we tried and couldn’t do it without you xx

★☆☆☆☆ Extremely disappointing experience – I would not recommend this firm My experience with Satchell Moran Solicitors was extremely disappointing. I feel completely let down by the way my case was handled from beginning to end. My case concerned a serious leak involving my property and a claim against Westminster Council’s repair service. The leak lasted for more than 8 weeks, and I provided extensive evidence, including photographs and videos showing the condition of the leak, as well as photographs of my furniture and belongings that were damaged as a result. Despite providing all this evidence, I felt that my case was not handled with the level of attention, communication and commitment I expected from a legal firm. Communication was particularly disappointing, and I often felt that I was left without proper updates or clear explanations about what was happening with my case. After going through the stress of a prolonged leak, damaged belongings and dealing with the council, I expected my solicitors to properly support and represent me. Instead, I feel they let me down when I needed them most. Based on my personal experience, I would strongly advise people to think very carefully before choosing this firm for a housing disrepair or council-related claim. Make sure you fully understand how your case will be handled, what evidence will be considered, and how communication will be maintained throughout. For me, this was a deeply frustrating and disappointing experience, and I would not choose Satchell Moran Solicitors again. I am sharing this review so that others can make an informed decision before instructing them.

If the council lie then they'll be backed regardless of proof. No payout received to replace my damaged furniture even though I signed the Satchell Moran paperwork before I signed off that repairs are completed with the council. Be sure to follow anyone round for the inspection and show any/all damage. Black mould visible, council denied it (even stated it was a different building) and Satchell Moran backed them. It is black mould, it's visible. Again, no payout to replace ANY of my damaged furniture from the rising damp which the council did confirm was an issue. Signed off with the solicitors BEFORE the council, but I was shouted at over the phone by the person handling the case. I do not reccommend unless you're happy to follow the inspectors around the property. No idea why there's no payout coming just was shouted at "can't action it now" Do not reccommend this company. The only good thing is that 98% of repairs were done. Not all repairs complete, just 98%. "Please call" nothing resolved. Just told again the same The council have lied, theyre allowing them to lie. My furniture has actual damp and mould growing on the bottom of it

Could not recommend this firm enough! Lois has been an absolute pleasure to work alongside. She made the whole process so easy and kept us clearly informed throughout our housing dispute. She was always incredibly pleasant, patient and understanding, no matter how many questions or queries we had! My mum’s English is not the best, but Lois always made her feel completely comfortable and confident throughout the process. She was incredibly patient in explaining everything and always made sure my mum understood what was happening. We genuinely felt that Lois always gave us the best advice and guidance, as she would have done for herself. Her team were fantastic too, including Amber and Ava, who were always lovely and helpful whenever we needed to get in touch. Honestly, I would recommend this firm 100 times over if I could! We are so grateful for all their help and support and wish the whole team the best of luck for future endeavours 🌟