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Satchell Moran Solicitors Limited

4.6 | 98 Reviews 98 Reviews | Actions against the police
1,047 Total Company Reviews info icon Actions against the police | info icon 1,047 Total Company Reviews Actions against the police | info icon 1,047 Total Company Reviews

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Accepting new clients

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 626300

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Satchell Moran Solicitors Limited |

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Satchell Moran Solicitors Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
92%
Success
Rate
93%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Satchell Moran Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Satchell Moran Solicitors Limited
The Law Society accreditation awarded to Satchell Moran Solicitors Limited
Chambers UK Leading Firm 2026 accreditation awarded to Satchell Moran Solicitors Limited

Description

Established in 2015, Satchell Moran Solicitors was founded by sister and brother, Paula Satchell and Terry Moran. Having gained over 40 years of combined experience in dealing, in the main with personal injury litigation, the duo decided to start a firm that meets with, not only the ever-changing business climate, but more importantly the ever-changing requests for legal assistance from their clients, both existing and new. In the initial stages, it was decided to integrate their business, with the changing legal climate, in tandem with the customers’ needs at the forefront. It was decided to employ legal experts in other areas of law and litigation, thus broadening our ability to assist our customers. This they believe has been achieved by recruiting a highly experienced, motivated team, who perform assiduously, with an acute understanding of managing our customer’s requirements in a diligent way. We have found that the ethos of the firm has been integral in providing our clients with positively extraordinary outcomes in concluding their legal business, which results, in not only a satisfied customer but customer retention. Our mission is to continue to provide high-quality legal advice and representation to our clients throughout the country, by maintaining a standard which is not only respected by its peers but more importantly by its ever-faithful clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Satchell Moran Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Satchell Moran Solicitors Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
8% above
national average
90%
Success
Rate
8% above
national average
90%
Would
Recommend
9% above
national average
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Satchell Moran Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Satchell Moran Solicitors Limited
The Law Society accreditation awarded to Satchell Moran Solicitors Limited
Chambers UK Leading Firm 2026 accreditation awarded to Satchell Moran Solicitors Limited

Description

Established in 2015, Satchell Moran Solicitors was founded by sister and brother, Paula Satchell and Terry Moran. Having gained over 40 years of combined experience in dealing, in the main with personal injury litigation, the duo decided to start a firm that meets with, not only the ever-changing business climate, but more importantly the ever-changing requests for legal assistance from their clients, both existing and new. In the initial stages, it was decided to integrate their business, with the changing legal climate, in tandem with the customers’ needs at the forefront. It was decided to employ legal experts in other areas of law and litigation, thus broadening our ability to assist our customers. This they believe has been achieved by recruiting a highly experienced, motivated team, who perform assiduously, with an acute understanding of managing our customer’s requirements in a diligent way. We have found that the ethos of the firm has been integral in providing our clients with positively extraordinary outcomes in concluding their legal business, which results, in not only a satisfied customer but customer retention. Our mission is to continue to provide high-quality legal advice and representation to our clients throughout the country, by maintaining a standard which is not only respected by its peers but more importantly by its ever-faithful clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Satchell Moran Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Satchell Moran Solicitors Limited

Meet the team of Satchell Moran Solicitors Limited

Contact & Locations - Satchell Moran Solicitors Limited

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Reviews

4.6 /5 98 Reviews
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Clients say

What clients say about Satchell Moran Solicitors Limited

Clients praise the firm for expertise in police misconduct, housing disrepair, personal injury and civil claims, securing timely settlements and strong compensation outcomes. Reviewers highlight thorough legal knowledge, attention to detail and effective case management. Valued soft skills include clear communication, professionalism, compassion, responsiveness and persistence; clients emphasise being kept informed, feeling supported and treated with respect throughout lengthy or stressful processes. The team is described as diligent, approachable and dedicated, often going the extra mile to achieve results.

Professional
Helpful
Responsive
Communicative
Knowledgeable
Supportive
Efficient
Thorough
Compassionate
Successful

ReviewSolicitors Review List

Profile image of Lesley Mrs Swift

Lesley Mrs Swift

Verified

Wrongful arrest south yorkhire police

I contacted satchell moran solicitors regarding my case against south yorkshire police due to a wrongful arrest. Connor mcintyre was my solicitor he was very professional with lots of knowledge around my case. Connor kept me updated at all times regarding my case and informed me about the progress of my claim. Connor and his team finally won my case against the police a few months ago. Compensation was paid to myself. I would highly recommend using satchell moran solicitors and just want to say thank you to connor mcintyre and his team for helping me with my case

Solicitors tagged in
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from Satchell Moran Solicitors Limited

Connor and his team will be thrilled to read your kind words, and we are so pleased they were able to secure the compensation you deserved. We truly appreciate your high recommendation, Lesley, and wish you all the very best for the future!

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William Mr Mccaffrey

Verified

Wrongful arrest

Very good , Your team just got on with it with great advice with the right outcome Thanks

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from Satchell Moran Solicitors Limited

We are very pleased that our strategic advice and dedicated representation resulted in the correct outcome for your case, William. Thank you so much for taking the time to leave this review.

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Mr Willey

Verified
Actions against the police

Excellent experience after wrongful arrest

I cannot thank Satchell Moran solicitors, Chloe Roche and anyone else who worked on my case enough for the determination and professionalism they showed throughout my case. Being wrongfully arrested was a distressing experience but from the very start, they made it clear that I had a good case and took the stress away by explaining every step and keeping me updated throughout the process. Over the course of 8 months, they handled my case with professionalism. They were thorough, clear, and always kept me informed, giving me confidence at every stage. What stood out the most was their attention to detail, thorough legal knowledge and determination to hold the police accountable. Thanks to their expertise and persistence, my no win, no fee claim was successful, resulting in £3,000 compensation. More than that, they helped me regain a sense of justice and closure after a difficult experience. I would strongly recommend satchell moran solicitors to anyone facing a similar situation. They are not only highly skilled but truly stand up for their clients and deliver real results.

Solicitors tagged in
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from Satchell Moran Solicitors Limited

Thank you for choosing Satchell Moran Solicitors and for your strong recommendation. We are thrilled that Chloe and the team delivered the real results, compensation, and justice you deserved after such a difficult experience. Thank you for trusting us to protect your rights.

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Joseph Mr Duff

Verified
Actions against the police

Smooth, professional and highly recommendable

Daniel was brilliant from start to finish. He was very communicative and kept me up to date with everything. I’d highly recommend Daniel as well as Satchell Moran as all the staff where great at helping me with my claim

Legal experts tagged in
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from Satchell Moran Solicitors Limited

Thank you so much for your brilliant review, Joseph! We are absolutely delighted to hear that Daniel was exceptional from start to finish. It is also wonderful to hear that the rest of the team at Satchell Moran provided such great support throughout your journey. We wish you all the very best moving forward!

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Mr Jason Booth

Verified
Actions against the police

Excellent start to finish!!!

Amazing solicitors was a joy to work with from start to finish, we had some complications arise and was updated every step of the way. Luke prendergast was very professional and again a joy to work with will highly recommend this company!!.

from Satchell Moran Solicitors Limited

Thank you so much for the amazing review and your high recommendation, Jason! When complications arise during a legal matter, clear and consistent updates are absolutely vital. We are so glad to hear that Luke kept you informed every step of the way and made the entire process a joy from start to finish. Thank you for choosing our firm!

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Other Reviews

Profile image of Giles Mortimer

Giles Mortimer

Giles

Disgusting company on the polices side at every stage only intersted in getting x amount with minimum effort, this company would never value my claim from the start, they will then blackmail you on the basis of not proceeding to accept the first amount they say, and will only instruct barristers on an amount they say of close region of, there is no negotiotion, they will reject any legitimate complaint, they might then drop aspects of your case like they did with me, jusy because the police tampered with evidence and did not write things down, such as human rights breaches, in my case sussex police refused to write down that i asked for medical attention. They did not provode any cell footage or intercom recording to prove my version of events, they then bought me a rail ticket to get to the hospital , this is all recorded the interaction in this video proves they had prior knowledge, they will then drop human rights aspects of your case at a late stage, and then keep other easy aspects on a retainer so they still get money, you are literally stuck with them, they will then tell you to find other solicitor to do wjat they nevet did, then they get paid at the end of it anyway. In my case they never sent me for the medical appointments promised in tye original letter, and they also never wrote to my doctors despite taking down their information. On one accasion the receptionist became extreemly abrupt and when i recorded the call she said im not allowed, I will be uploading this to youtube. I was also accused of dishonesty regarding handcuff injuries, despite medical appointments for nerve damage, numbness and x rays and soft tissue damage appointments. None of this was seen by this company. The amount of compensation is supposed to reflect suffering and all damages, none of my medical files were ever looked at. If you use them you will have no choice but to accept the low amount they say, or be left with nothing and possible be threatened with cost. I will be creating a video on youtube that has all their emails and phone recording to show the whole rotten experiance I look forward to your narsarsitic passive aggresive responce. I will not be removing this so dont even ask.

We are sorry you feel this way. We do not agree with your comments. During the course of acting for you, we provided advice based on the evidence and our professional obligations, and made every effort to assist. As your comments relate to confidential matters, we cannot respond in detail. It is clear there has been a misunderstanding of our advice, and your unreasonable demands made it impossible to act in accordance with your instructions. We wish you all the best for the future.

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JonBon Anchovi

JonBon

Dreadful company. Tried to get advice on ongoing police harassment situation. Was pestered by this company by phone and email until I could return the call. Trying to explain my situation but wasn't able to get past the arrest part. Lady on the phone didn't listen or give me opportunity to explain and became very rude and dismissive. This company doesn't care about people. Its only aim is to see if they can make a fast profit. If they decide in a 5 minutes call that you are no use to them they become rude and arrogant. Very unprofessional. These are ambulance chasing cowboys. If you have a real legit complaint, seek out a reputable professional solicitor. Not these clowns.

Unfortunately we cannot take on every client we speak to. We are sorry you feel like you were not listened to, that is never our intention. We wish you luck with obtaining legal advice elsewhere.

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Dan OHanrahan

Dan

Be very careful using this company, they are very unlikely to take your case , they seem to be connected to the police and give the police a kick back from you compensation. In my opinion they are useless and even tho I had a strong case with 5 arrest violent entry into my home by armed officers with no evidence and subsequently 5 times release without evidence or charge they wouldn’t take my case! Useless! Avoid at all cost

from Satchell Moran Solicitors Limited

Thank you for your feedback. We take all reviews seriously, but we must firmly clarify that the claims regarding connections to the police or financial "kickbacks" are entirely inaccurate. As a regulated law firm, we operate with strict independence, integrity, and adherence to legal ethics. Unfortunately, there are times when we are unable to take a case forward, even if the circumstances are incredibly distressing. We understand your frustration and regret that we were unable to assist you on this occasion, but we wish you the best in finding alternative legal representation to review your matter.

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Joshua Watson-David

Joshua

Excellent professionalism from Satchell Moran. I highly recommend to anyone who is in need of legal aid in regards to the Police. They won’t lead you astray nor will they make promises they can’t deliver on. Excellent Firm.

from Satchell Moran Solicitors Limited

Thank you for your feedback. We are delighted to hear that you found Satchell highly professional and trustworthy, and that you felt well supported throughout your matter. It is pleasing to know you would confidently recommend our services.

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Ceri Fearns

Ceri

Wanted to take this opportunity to thank Satchell Moran Solicitors. I Recently found out we have had a positive outcome with our case against Merseyside Police. From start to finish everything was professional, friendly and supportive. We were kept updated regularly, Vikki and Sam always responded in good time to my emails or any concerns I had. Thankyou so much for all of your support. At a time that made us feel vulnerable and upset you all gave us the help and support. We appreciate you all.

Thank you for your kind words and for trusting us with your case against Merseyside Police. We’re so pleased to hear you were happy with the outcome and felt supported throughout the process. Vikki, Sam, and the team will really appreciate your feedback. Wishing you all the very best for the future.

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Reviews

4.6 /5 1047 Reviews
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Clients say

What clients say about Satchell Moran Solicitors Limited

Clients praise the firm for expertise in police misconduct, housing disrepair, personal injury and civil claims, securing timely settlements and strong compensation outcomes. Reviewers highlight thorough legal knowledge, attention to detail and effective case management. Valued soft skills include clear communication, professionalism, compassion, responsiveness and persistence; clients emphasise being kept informed, feeling supported and treated with respect throughout lengthy or stressful processes. The team is described as diligent, approachable and dedicated, often going the extra mile to achieve results.

Professional
Helpful
Responsive
Communicative
Knowledgeable
Supportive
Efficient
Thorough
Compassionate
Successful

ReviewSolicitors Review List

Profile image of Mohammad Aquil Mr Amin

Mohammad Aquil Mr Amin

Verified

Best of the best

What an absolute pleasure to deal with, I was kept upto date through out the whole procedure and delighted with the outcome a massive thank you to Chloe and the team at Satchell Moran Solicitors. Must recommend to all.

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Adeola Kamal Mr Dairo

Verified

They’re alright

They’re pretty decent. Would recommend. keya was really great and helpful. Although Thomas o Sullivan was a true G

Solicitors tagged in
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from Satchell Moran Solicitors Limited

We really appreciate the review, Adeola! It's awesome to hear that Keya was so helpful and that the team delivered top-tier service for you. Thank you for the recommendation and support!

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Kamrun Bepari

Verified

Satchell Moran handles it all

Great experience with these solicitors. Always keep us up to date. Would use again and highly recommend.

Solicitors tagged in
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from Satchell Moran Solicitors Limited

We really appreciate your feedback, Kamrun. It is wonderful to know you were kept fully up to date throughout your matter and that you would recommend our team. Thank you for choosing Satchell Moran Solicitors!

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David Mr Calland

Verified

Recommendation

From start to finish Collette and the staff wee amazing they couldn’t do anymore to help me out Thank you so much to each and every one of yous Would highly recommend

from Satchell Moran Solicitors Limited

Many thanks for the high recommendation, David. We are thrilled that Collette and the team went above and beyond to support you. Your kind appreciation means the world to everyone here.

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Profile image of Lesley Mrs Swift

Lesley Mrs Swift

Verified

Wrongful arrest south yorkhire police

I contacted satchell moran solicitors regarding my case against south yorkshire police due to a wrongful arrest. Connor mcintyre was my solicitor he was very professional with lots of knowledge around my case. Connor kept me updated at all times regarding my case and informed me about the progress of my claim. Connor and his team finally won my case against the police a few months ago. Compensation was paid to myself. I would highly recommend using satchell moran solicitors and just want to say thank you to connor mcintyre and his team for helping me with my case

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

Connor and his team will be thrilled to read your kind words, and we are so pleased they were able to secure the compensation you deserved. We truly appreciate your high recommendation, Lesley, and wish you all the very best for the future!

0
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Other Reviews

Profile image of Ed Interi

Ed Interi

A client

extremely rude and unprofessional. lady I spoke to didnt know the difference between a conversion claim and a claim for trespass to goods. Untrained, uneducated and unprofessional. - Conversion involves an extensive encroachment on the owner’s rights that is so inconsistent with their rights as to exclude them from use and possession, as noted in Kuwait Airways v Iraqi Airways (Nos 4 & 5) [2002] 2 AC 883. -Trespass to goods involves any direct and forcible injury or disturbance of the owner’s possession, however slight. As seen in White v Withers LLP [2009] EWCA Civ 1122, a mere touching can be sufficient for trespass, particularly if damage is caused. I would suggest prospective clients to avoid this firm as they are rude, uneducated and unprofessional. When i challeneged the woman on the phone regarding her innacuracies regarding conversion vs trespass she became hostile, snarky and dismissive. "every client matters" is what you here on the phone while on hold. Apparently not.

from Satchell Moran Solicitors Limited

We aim for every interaction with our firm to be clear, professional, and respectful. We would appreciate the opportunity to look into this matter further, to ensure our standards were upheld. Please contact us directly so we can discuss your concerns with a member of our management team.

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Mitchell Scrivens

Mitchell

Fantastic staff. Caroline was great helped me understand better. Kept me updated all the way through my case. Highly recommended

from Satchell Moran Solicitors Limited

Many thanks for the high recommendation, Mitchell. We are delighted that Caroline provided clear reassurance and ensured you were kept in the loop throughout your case. Your kind feedback is greatly appreciated.

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Dimmy Sangha

Dimmy

Dealt with my case very effectively and communicated regularly. Also won my case and paid me straight into my account with in a hour time frame. Lauren Dutton was extremely professional throughout the whole process.

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from Satchell Moran Solicitors Limited

We are thrilled to hear about the successful outcome of your case and how smoothly everything went. We truly appreciate your review, Dimmy, and we wish you all the very best!

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Profile image of Kieran Cross

Kieran Cross

Kieran

Luke Prendergast from Satchell Moran Solicitors, absolutely professional, I was thoroughly informed of the process throughout, he was available at the end of the phone if I needed a quick answer, as a whole, the customer service from all involved at this company are outstanding, thank you Luke

Solicitors tagged in
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from Satchell Moran Solicitors Limited

Hi Kieran, thank you so much for the fantastic review! We're thrilled to hear that Luke kept you thoroughly informed and that you had such a great experience with the whole team.

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Profile image of KILO Nima

KILO Nima

KILO

An absolute pleasure to deal with, the team at Satchell Moran Solicitors were very polite, understanding and maintained communication throughout the whole process. They helped me achieve the justice I sought. A massive thank you and we'll done to everyone at Satchell Moran Solicitors.

from Satchell Moran Solicitors Limited

Hi Kilo, achieving the right outcome and securing the justice you sought is always our ultimate goal, and knowing we delivered that for you means the world to everyone here. We wish you all the very best for a bright and peaceful future!

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