Assault/Battery
|
1,181 Total Company Reviews
Assault/Battery
|
1,181 Total Company Reviews
658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE
Accepting new clients
658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 626300
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Expertise
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Satchell Moran Solicitors Limited are accredited by
Established in 2015, Satchell Moran Solicitors was founded by sister and brother, Paula Satchell and Terry Moran. Having gained over 40 years of combined experience in dealing, in the main with personal injury litigation, the duo decided to start a firm that meets with, not only the ever-changing business climate, but more importantly the ever-changing requests for legal assistance from their clients, both existing and new. In the initial stages, it was decided to integrate their business, with the changing legal climate, in tandem with the customers’ needs at the forefront. It was decided to employ legal experts in other areas of law and litigation, thus broadening our ability to assist our customers. This they believe has been achieved by recruiting a highly experienced, motivated team, who perform assiduously, with an acute understanding of managing our customer’s requirements in a diligent way. We have found that the ethos of the firm has been integral in providing our clients with positively extraordinary outcomes in concluding their legal business, which results, in not only a satisfied customer but customer retention. Our mission is to continue to provide high-quality legal advice and representation to our clients throughout the country, by maintaining a standard which is not only respected by its peers but more importantly by its ever-faithful clients.
The rankings below show the areas of expertise that Satchell Moran Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Satchell Moran Solicitors Limited are accredited by
Established in 2015, Satchell Moran Solicitors was founded by sister and brother, Paula Satchell and Terry Moran. Having gained over 40 years of combined experience in dealing, in the main with personal injury litigation, the duo decided to start a firm that meets with, not only the ever-changing business climate, but more importantly the ever-changing requests for legal assistance from their clients, both existing and new. In the initial stages, it was decided to integrate their business, with the changing legal climate, in tandem with the customers’ needs at the forefront. It was decided to employ legal experts in other areas of law and litigation, thus broadening our ability to assist our customers. This they believe has been achieved by recruiting a highly experienced, motivated team, who perform assiduously, with an acute understanding of managing our customer’s requirements in a diligent way. We have found that the ethos of the firm has been integral in providing our clients with positively extraordinary outcomes in concluding their legal business, which results, in not only a satisfied customer but customer retention. Our mission is to continue to provide high-quality legal advice and representation to our clients throughout the country, by maintaining a standard which is not only respected by its peers but more importantly by its ever-faithful clients.
The rankings below show the areas of expertise that Satchell Moran Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 08:30–17:00 |
| Tuesday | 08:30–17:00 |
| Wednesday | 08:30–17:00 |
| Thursday | 08:30–17:00 |
| Friday | 08:30–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE
What clients say about Satchell Moran Solicitors Limited
Clients praise the firm for its expertise in housing disrepair, police claims, wrongful arrest, false imprisonment and compensation matters. Reviews highlight strong results, including successful settlements, prompt case progression and effective pursuit of repairs or damages. Clients value the firm’s clear communication, regular updates, professionalism, patience and supportive manner. Staff are often described as approachable, understanding, efficient and reassuring, with many noting they felt listened to, kept informed and well guided throughout stressful claims. Overall, the firm is seen as knowledgeable, thorough and client-focused.
This review was submitted by a verified client of Satchell Moran Solicitors Limited.
Erin dealt with my claim professionally and informed me every step of the way. Thank you for your help in dealing with my injustice!
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This review was submitted by a verified client of Satchell Moran Solicitors Limited.
Excellent, polite and considerate staff. They take time out to listen to you and also explain everything in detail, includingthe breakdownof cost.. Will definitely used them again
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This review was submitted by a verified client of Satchell Moran Solicitors Limited.
Absolutely brilliant service went above and beyond for me thanks again for all the great work and support
This review was submitted by a verified client of Satchell Moran Solicitors Limited.
Although your firm were professional and gained my compensation, I don't agree with having to pay a quarter of my small claim money to Satchel Moran. Your firm is paid by the police who the claim was made against. To take £125.00 from £500.00 is a lot. It should be zero or 10% on such a small claim result.
Thank you for your feedback. We’re pleased your claim was successful, but understand your concerns about the fee in relation to the compensation received. We take your comments seriously and would welcome the opportunity to discuss this with you directly.
This review was submitted by a verified client of Satchell Moran Solicitors Limited.
Brilliant efficient work highly recommended
We appreciate your recommendation, Dean. It is great to know our team provided an efficient service and handled your claim effectively.
Avoid Ellie here like the plague, Gready tin pot law firm. Abusive phone calls from their staff will be on youtube soon ,Disgusting company on the polices side at every stage only intersted in getting x amount with minimum effort, this company would never value my claim from the start, they will then blackmail you on the basis of not proceeding to accept the first amount they say, and will only instruct barristers on an amount they say of close region of, there is no negotiotion, they will reject any legitimate complaint, they might then drop aspects of your case like they did with me, jusy because the police tampered with evidence and did not write things down, such as human rights breaches, in my case sussex police refused to write down that i asked for medical attention. They did not provode any cell footage or intercom recording to prove my version of events, they then bought me a rail ticket to get to the hospital , this is all recorded the interaction in this video proves they had prior knowledge, they will then drop human rights aspects of your case at a late stage, and then keep other easy aspects on a retainer so they still get money, you are literally stuck with them, they will then tell you to find other solicitor to do wjat they nevet did, then they get paid at the end of it anyway. In my case they never sent me for the medical appointments promised in tye original letter, and they also never wrote to my doctors despite taking down their information. On one accasion the receptionist became extreemly abrupt and when i recorded the call she said im not allowed, I will be uploading this to youtube. I was also accused of dishonesty regarding handcuff injuries, despite medical appointments for nerve damage, numbness and x rays and soft tissue damage appointments. None of this was seen by this company. The amount of compensation is supposed to reflect suffering and all damages, none of my medical files were ever looked at. If you use them you will have no choice but to accept the low amount they say, or be left with nothing and possible be threatened with cost. I will be creating a video on youtube that has all their emails and phone recording to show the whole rotten experiance I look forward to your narsarsitic passive aggresive responce. I will not be removing this so dont even ask.
We’re sorry to read about your concerns and understand how frustrating this experience has been for you, Giles. We take complaints about communication and case handling seriously. We would welcome the opportunity to review the specific issues you have raised through our formal complaints process.
Fantastic,I got a payout and and apology from the police,cannot reccomend these guys enough
Thank you for sharing your experience, Paddy. We are delighted to hear that you achieved a positive outcome and received an apology. Your recommendation is greatly appreciated, and we wish you all the best moving forward.
Had a case in unlawful arrest and false imprisonment. I'm a military veteran and I've always been a little sceptical about no win no fee solicitors but can honestly say my mind is changed. Chloe and Aidan working on my behalf with constant updates and a a successful settlement fee from police. Highly recommended and excellent work by satchell moran solicitors. I would highly recommend using satchel Moran to anyone who has had issues with police. Well deserved 5 stars Excellent work Thanks to Chloe and Aidan.
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Mark, it was a pleasure to assist you with your case. We’re pleased that Chloe and Aidan were able to provide clear communication and support throughout. Thank you for taking the time to share your experience and for recommending Satchell Moran Solicitors.
Probably one of the worst solicitors I’ve ever had to engage with. Had to submit evidence 3 times and they still claim I never sent it. When I screen shot it snd gave it to them. They don’t read anything are lazy and totally wasted months of our time. Please do not use they don’t have a clue when it comes to police matters either. Wasted months and they’re clearly corrupt too. As a reply to your ridiculous comment underneath. You continuously asked for a PSD investigation letter that didn’t exist. And I had two reviews from the IOPC upheld. A housing ombudsman review upheld and an IOC complaint upheld as the solicitor refused to give me my file. All relevant but youre too lazy to actually read anything. I can upload the email ive just sent you proving I sent in information you asked for in July. It’s not just me saying youre corrupt to s it. Read the other reviews. 🤣🤣
We do not accept that this review accurately reflects the circumstances of the matter. Throughout our involvement, you were repeatedly asked to provide specific information and documentation required to properly assess and investigate your case. Despite those requests, the necessary information was not provided. Instead, we received a substantial volume of correspondence that was not relevant to the issues requiring investigation. In those circumstances, we reject any suggestion that delays were attributable to this firm. We also categorically refute the allegation of corruption, which is entirely unfounded and without any basis.
I got falsely imprisoned and abused by the police and the prison guards and these guys didnt get my custody records or cctv or ANYTHING! STILL TO THIS DAY! its been nearly a year since I contacted them. they send me a message saying the original "shut up about it" offer from the police has been reduced a couple grand. THEY DIDNT EVEN TELL ME THERE WAS AN ORIGINAL OFFER! now they STILL havent done ANYTHING and virtue signalling and wont cooperate and just want their cut of the couple grand the police are offering me. . they aint getting SHIT. pshh for what? being useless and wasting my time and rights
Based on the information provided we are unable to identify you as one of our clients. If you are in fact one of our clients, then we would ask that you contact our office to discuss your claim with your file handler. If as you say, nothing has been obtained or no work done, then it is unlikely any offers would have been made. Your comments in relation to the progress of your case appear incorrect as you have stated you have received an offer. Whether it is our firm or the review is meant for another, we would advise making contact to discuss any offer made as these can be time limited and leave you worse off if you do not provide instructions.
What clients say about Satchell Moran Solicitors Limited
Clients praise the firm for its expertise in housing disrepair, police claims, wrongful arrest, false imprisonment and compensation matters. Reviews highlight strong results, including successful settlements, prompt case progression and effective pursuit of repairs or damages. Clients value the firm’s clear communication, regular updates, professionalism, patience and supportive manner. Staff are often described as approachable, understanding, efficient and reassuring, with many noting they felt listened to, kept informed and well guided throughout stressful claims. Overall, the firm is seen as knowledgeable, thorough and client-focused.
This review was submitted by a verified client of Satchell Moran Solicitors Limited.
Erin dealt with my claim professionally and informed me every step of the way. Thank you for your help in dealing with my injustice!
Solicitors tagged in
this review
This review was submitted by a verified client of Satchell Moran Solicitors Limited.
Excellent, polite and considerate staff. They take time out to listen to you and also explain everything in detail, includingthe breakdownof cost.. Will definitely used them again
Solicitors tagged in
this review
This review was submitted by a verified client of Satchell Moran Solicitors Limited.
Absolutely brilliant service went above and beyond for me thanks again for all the great work and support
This review was submitted by a verified client of Satchell Moran Solicitors Limited.
Although your firm were professional and gained my compensation, I don't agree with having to pay a quarter of my small claim money to Satchel Moran. Your firm is paid by the police who the claim was made against. To take £125.00 from £500.00 is a lot. It should be zero or 10% on such a small claim result.
Thank you for your feedback. We’re pleased your claim was successful, but understand your concerns about the fee in relation to the compensation received. We take your comments seriously and would welcome the opportunity to discuss this with you directly.
This review was submitted by a verified client of Satchell Moran Solicitors Limited.
Very excellent and very happy with the outcome and results thank u so much
Solicitors tagged in
this review
We’re delighted you’re happy with the outcome, Aftab. Thank you for taking the time to share your feedback.
Further review incoming
Avoid Ellie here like the plague, Gready tin pot law firm. Abusive phone calls from their staff will be on youtube soon ,Disgusting company on the polices side at every stage only intersted in getting x amount with minimum effort, this company would never value my claim from the start, they will then blackmail you on the basis of not proceeding to accept the first amount they say, and will only instruct barristers on an amount they say of close region of, there is no negotiotion, they will reject any legitimate complaint, they might then drop aspects of your case like they did with me, jusy because the police tampered with evidence and did not write things down, such as human rights breaches, in my case sussex police refused to write down that i asked for medical attention. They did not provode any cell footage or intercom recording to prove my version of events, they then bought me a rail ticket to get to the hospital , this is all recorded the interaction in this video proves they had prior knowledge, they will then drop human rights aspects of your case at a late stage, and then keep other easy aspects on a retainer so they still get money, you are literally stuck with them, they will then tell you to find other solicitor to do wjat they nevet did, then they get paid at the end of it anyway. In my case they never sent me for the medical appointments promised in tye original letter, and they also never wrote to my doctors despite taking down their information. On one accasion the receptionist became extreemly abrupt and when i recorded the call she said im not allowed, I will be uploading this to youtube. I was also accused of dishonesty regarding handcuff injuries, despite medical appointments for nerve damage, numbness and x rays and soft tissue damage appointments. None of this was seen by this company. The amount of compensation is supposed to reflect suffering and all damages, none of my medical files were ever looked at. If you use them you will have no choice but to accept the low amount they say, or be left with nothing and possible be threatened with cost. I will be creating a video on youtube that has all their emails and phone recording to show the whole rotten experiance I look forward to your narsarsitic passive aggresive responce. I will not be removing this so dont even ask.
We’re sorry to read about your concerns and understand how frustrating this experience has been for you, Giles. We take complaints about communication and case handling seriously. We would welcome the opportunity to review the specific issues you have raised through our formal complaints process.
Fantastic,I got a payout and and apology from the police,cannot reccomend these guys enough
Thank you for sharing your experience, Paddy. We are delighted to hear that you achieved a positive outcome and received an apology. Your recommendation is greatly appreciated, and we wish you all the best moving forward.
I suspect this is not a genuine company, they are acting suspciously. I tried to contact them for a claim, by email. They do not respond by email, their phone number is disconnected, they only reply by whatsapp and that number is also invalid. Something very wrong here. Google search will not accept the edit of incorrect number. DONT USE
We are unable to identify you or that you have made any enquiry with us. We are a firm regulated by the SRA (626300) and our displayed phone number from Google Search and our website is, 0151 268 8282 which remains active. If you have found any different information/via AI then please provide this to info@satchellmoransolicitors.com so we can investigate.
Do not contact these people you get scam calls forever afterwards. Scammers.
We are only able to contact people who have made an enquiry with us. When an enquiry is made, we make every effort to contact that person to try and provide assistance. If the person fails to respond or advise us they no longer require help, then we would not be aware that additional attempts to make contact are not required. We do not agree that we are in anyway "scammers" or making scam calls simply by trying to assist following an enquiry you have made to us.
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