Satchell Moran Solicitors Limited logo

Satchell Moran Solicitors Limited

4.6 | 229 Reviews 229 Reviews | Housing & Property
956 Total Company Reviews info icon Housing & Property | info icon 956 Total Company Reviews Housing & Property | info icon 956 Total Company Reviews

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Accepting new clients

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 626300

Visit website
Satchell Moran Solicitors Limited |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Satchell Moran Solicitors Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
90%
Success
Rate
90%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Satchell Moran Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Satchell Moran Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Satchell Moran Solicitors Limited
The Law Society accreditation awarded to Satchell Moran Solicitors Limited

Description

Established in 2015, Satchell Moran Solicitors was founded by sister and brother, Paula Satchell and Terry Moran. Having gained over 40 years of combined experience in dealing, in the main with personal injury litigation, the duo decided to start a firm that meets with, not only the ever-changing business climate, but more importantly the ever-changing requests for legal assistance from their clients, both existing and new. In the initial stages, it was decided to integrate their business, with the changing legal climate, in tandem with the customers’ needs at the forefront. It was decided to employ legal experts in other areas of law and litigation, thus broadening our ability to assist our customers. This they believe has been achieved by recruiting a highly experienced, motivated team, who perform assiduously, with an acute understanding of managing our customer’s requirements in a diligent way. We have found that the ethos of the firm has been integral in providing our clients with positively extraordinary outcomes in concluding their legal business, which results, in not only a satisfied customer but customer retention. Our mission is to continue to provide high-quality legal advice and representation to our clients throughout the country, by maintaining a standard which is not only respected by its peers but more importantly by its ever-faithful clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Satchell Moran Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Satchell Moran Solicitors Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
8% above
national average
90%
Success
Rate
8% above
national average
90%
Would
Recommend
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Satchell Moran Solicitors Limited are accredited by

Criminal Litigation accreditation awarded to Satchell Moran Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Satchell Moran Solicitors Limited
The Law Society accreditation awarded to Satchell Moran Solicitors Limited

Description

Established in 2015, Satchell Moran Solicitors was founded by sister and brother, Paula Satchell and Terry Moran. Having gained over 40 years of combined experience in dealing, in the main with personal injury litigation, the duo decided to start a firm that meets with, not only the ever-changing business climate, but more importantly the ever-changing requests for legal assistance from their clients, both existing and new. In the initial stages, it was decided to integrate their business, with the changing legal climate, in tandem with the customers’ needs at the forefront. It was decided to employ legal experts in other areas of law and litigation, thus broadening our ability to assist our customers. This they believe has been achieved by recruiting a highly experienced, motivated team, who perform assiduously, with an acute understanding of managing our customer’s requirements in a diligent way. We have found that the ethos of the firm has been integral in providing our clients with positively extraordinary outcomes in concluding their legal business, which results, in not only a satisfied customer but customer retention. Our mission is to continue to provide high-quality legal advice and representation to our clients throughout the country, by maintaining a standard which is not only respected by its peers but more importantly by its ever-faithful clients.

Rankings by area of expertise

The rankings below show the areas of expertise that Satchell Moran Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Satchell Moran Solicitors Limited

Meet the team of Satchell Moran Solicitors Limited

Contact & Locations - Satchell Moran Solicitors Limited

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

658 Prescot Road, Old Swan, Liverpool, Merseyside, L13 5XE

Reviews

4.6 /5 229 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Satchell Moran Solicitors Limited

Clients praise the firm for expertise in police misconduct, false arrest, housing disrepair and compensation claims, with strong technical knowledge and successful outcomes. Reviewers highlight clear, timely communication, professionalism, persistence and effective case management. The team is described as supportive, compassionate and approachable, offering practical explanations, regular updates and reassurance during stressful proceedings. Clients value responsiveness, dedication, attention to detail and a willingness to pursue challenging matters to secure remedies and repairs.

Professional
Clear communication
Responsive
Supportive staff
Helpful
Compassionate
Achieves results
Knowledgeable
Thorough
Reliable

ReviewSolicitors Review List

Profile image of Darren Mr Bailey

Darren Mr Bailey

Verified

Disrepair claim.

Georgina Clements, was very good at dealing with my complaint with sanctuary housing. And got then to do my repairs.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Miss Bennett-Francis

Miss Bennett-Francis

Verified

They Make It Happen

I hired Satchell Moran Solicitors Limited to help me make a claim against Greenwich Council regarding severe mould issues in my home. From the very start, they were professional, understanding, and knew exactly how to handle the case. They didn’t just help me win financial compensation — thanks to their hard work and persistence, I got a brand new kitchen, a complete new bathroom, and a new toilet installed as well! It completely transformed my home and fixed all the problems I was suffering with for so long. What I appreciated most was their communication. They kept me updated every step of the way, explained everything clearly, and I never had to chase them for news. They made a really stressful situation so much easier to deal with. If you have a housing disrepair claim or need to take action against your local council, I highly recommend this firm. They fight for you and deliver real results. 10/10 service!

Legal experts tagged in
this review

from Satchell Moran Solicitors Limited

Dear Miss Bennett-Francis. Thank you for your kind feedback. We are delighted to hear that we provided professional, supportive, and effective assistance throughout your housing disrepair claim against Greenwich Council, and that the outcome had such a positive impact on your home and living conditions. We are also pleased that you felt well-informed and supported throughout the process, with clear communication and regular updates at every stage. We really appreciate you taking the time to share your experience and your recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Tina-Pauline Mrs Herbert

Tina-Pauline Mrs Herbert

Verified

Disrepairs

Absolutely outrageous, if I outlined everything my response would be extremely lengthy

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

Dear Tina-Pauline. Thank you for your review, and we're sorry to hear you feel you had a negative experience with our firm. If you'd like to speak with a team member, please contact us directly.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Excellent and friendly service

Felt completely taken care of through the whole process. Excellent work!

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

Thank you for your feedback. We are delighted to hear that you felt fully supported throughout the process and were pleased with the service provided.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Carol Mrs Byrne

Carol Mrs Byrne

Verified

Excellent solicitors

Very good would recommend everyone to use them

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

Thank you Carol for your review. We’re pleased you were happy with the service provided and appreciate your recommendation.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Joshua Watson-David

Joshua Watson-David

Joshua

Excellent professionalism from Satchell Moran. I highly recommend to anyone who is in need of legal aid in regards to the Police. They won’t lead you astray nor will they make promises they can’t deliver on. Excellent Firm.

from Satchell Moran Solicitors Limited

Thank you for your feedback. We are delighted to hear that you found Satchell highly professional and trustworthy, and that you felt well supported throughout your matter. It is pleasing to know you would confidently recommend our services.

0
Collected on: Google collection source logo
Profile image of Tishaun Foster

Tishaun Foster

Tishaun

I had a very positive experience with my disrepair solicitors from start to finish. They were professional, supportive, and kept me informed throughout the entire process. They took my concerns seriously and worked hard to ensure the issues with my property were addressed properly. Communication was excellent, and they explained everything clearly in a way that was easy to understand. I really appreciated how responsive and compassionate they were during what was quite a stressful situation. Thanks to their dedication and expertise, I felt confident that my case was in good hands. I would definitely recommend them to anyone dealing with housing disrepair issues and looking for reliable, hardworking solicitors.

Thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with our team. Providing clear communication, support, and the best possible outcome for our clients is always our priority, so it means a lot to know you felt confident and well looked after throughout the process. We truly appreciate your recommendation and wish you all the best moving forward.

0
Collected on: Google collection source logo
Profile image of Kirsty Dawson

Kirsty Dawson

Kirsty

Utter rubbish firm. We went to them regarding my local council. At first the solicitors were great calling us sending over paper work ect..but when they messed up so we missed out on compensation. We wasn't told this i had to personally keep calling and emailing for updates. AVOID THIS SOLICITORS. Now have been told they have dropped the case as its getting exspensive. I wouldn't trust these solicitors with a flea.

from Satchell Moran Solicitors Limited

Dear Kristy. We're sorry to hear that you feel you had a negative experience with our firm. If you'd like to discuss this further, please contact us directly.

0
Collected on: Google collection source logo
Profile image of Louise Deller

Louise Deller

Louise

All the housing disrepair team are amazing

from Satchell Moran Solicitors Limited

Louise, thank you for your review. We’re pleased to hear you had a positive experience with the housing disrepair team.

0
Collected on: Google collection source logo
Profile image of Anita Edwards

Anita Edwards

Anita

I cannot comprehend or put in to context how Satchell Moran Solicitors have dealt with my repair, within a few months reporting this matter I am astonished to know works will take place in my property in a matter off weeks. I was kept informed and updated with all correspondence going forward with very professional persons. My claim was successful and I'm impressed with the settlement. It's very difficult and frustrating choosing the right Solicitors when your overlooked by your landlord in regards to ongoing repairs however just make contact and judge for yourself let Sattchell Moran Solicitors take care off your repairs I promise you will not be disappointed.

Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that you felt supported and well-informed throughout your case, and that you were pleased with the outcome. It was our pleasure to assist you, and we truly appreciate your recommendation. If you ever need anything in the future, we’re always here to help.

0
Collected on: Google collection source logo

Reviews

4.6 /5 956 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Satchell Moran Solicitors Limited

Clients praise the firm for expertise in police misconduct, false arrest, housing disrepair and compensation claims, with strong technical knowledge and successful outcomes. Reviewers highlight clear, timely communication, professionalism, persistence and effective case management. The team is described as supportive, compassionate and approachable, offering practical explanations, regular updates and reassurance during stressful proceedings. Clients value responsiveness, dedication, attention to detail and a willingness to pursue challenging matters to secure remedies and repairs.

Professional
Clear communication
Responsive
Supportive staff
Helpful
Compassionate
Achieves results
Knowledgeable
Thorough
Reliable

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Amazing

Really good communication, friendly and made things clear

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Darren Mr Bailey

Darren Mr Bailey

Verified

Disrepair claim.

Georgina Clements, was very good at dealing with my complaint with sanctuary housing. And got then to do my repairs.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mr j jones

Mr j jones

Verified

Excellent service

Great service kept me up to date all the time and had quick responses

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified

Police

Amazing experience with this firm helped me and got me the results

Legal experts tagged in
this review

from Satchell Moran Solicitors Limited

Thank you for your feedback. We are delighted to hear that you had an amazing experience and that our team were able to support you in achieving a successful result.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Joshua Mr Tiebas

Joshua Mr Tiebas

Verified
Actions against the police

Excellent work

Professional & efficient good communication

Solicitors tagged in
this review

from Satchell Moran Solicitors Limited

Dear Joshua. Thank you for your kind feedback. We’re pleased to hear you were happy with the professional and efficient service and clear communication throughout.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Dan OHanrahan

Dan OHanrahan

Dan

Be very careful using this company, they are very unlikely to take your case , they seem to be connected to the police and give the police a kick back from you compensation. In my opinion they are useless and even tho I had a strong case with 5 arrest violent entry into my home by armed officers with no evidence and subsequently 5 times release without evidence or charge they wouldn’t take my case! Useless! Avoid at all cost

from Satchell Moran Solicitors Limited

Thank you for your feedback. We take all reviews seriously, but we must firmly clarify that the claims regarding connections to the police or financial "kickbacks" are entirely inaccurate. As a regulated law firm, we operate with strict independence, integrity, and adherence to legal ethics. Unfortunately, there are times when we are unable to take a case forward, even if the circumstances are incredibly distressing. We understand your frustration and regret that we were unable to assist you on this occasion, but we wish you the best in finding alternative legal representation to review your matter.

0
Collected on: Google collection source logo
Profile image of Joshua Watson-David

Joshua Watson-David

Joshua

Excellent professionalism from Satchell Moran. I highly recommend to anyone who is in need of legal aid in regards to the Police. They won’t lead you astray nor will they make promises they can’t deliver on. Excellent Firm.

from Satchell Moran Solicitors Limited

Thank you for your feedback. We are delighted to hear that you found Satchell highly professional and trustworthy, and that you felt well supported throughout your matter. It is pleasing to know you would confidently recommend our services.

0
Collected on: Google collection source logo
Profile image of Tishaun Foster

Tishaun Foster

Tishaun

I had a very positive experience with my disrepair solicitors from start to finish. They were professional, supportive, and kept me informed throughout the entire process. They took my concerns seriously and worked hard to ensure the issues with my property were addressed properly. Communication was excellent, and they explained everything clearly in a way that was easy to understand. I really appreciated how responsive and compassionate they were during what was quite a stressful situation. Thanks to their dedication and expertise, I felt confident that my case was in good hands. I would definitely recommend them to anyone dealing with housing disrepair issues and looking for reliable, hardworking solicitors.

Thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with our team. Providing clear communication, support, and the best possible outcome for our clients is always our priority, so it means a lot to know you felt confident and well looked after throughout the process. We truly appreciate your recommendation and wish you all the best moving forward.

0
Collected on: Google collection source logo
Profile image of Mark Douglas

Mark Douglas

Mark

I've used theses solicitor's and they helped me with my case and also got me a payout thanks to the team and Vicki cheers

from Satchell Moran Solicitors Limited

Dear Mark. Thank you for your kind feedback. We’re pleased to hear the team, including Vicki, was able to support you with your case and help achieve a successful outcome and payout.

0
Collected on: Google collection source logo
Profile image of Jade L

Jade L

Jade

Helped me and my partner few times quick to amd .professional

Thank you very much for your positive feedback which means a great deal to us. We are very happy we could help!

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear