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Devonalds

4.6 | 21 Reviews 21 Reviews | Defective Implants
1,779 Total Company Reviews info icon Defective Implants | info icon 1,779 Total Company Reviews Defective Implants | info icon 1,779 Total Company Reviews

Ty Caradog, 13 Courthouse Street, Pontypridd, Mid Glamorgan, CF37 1JW

Accepting new clients

Ty Caradog, 13 Courthouse Street, Pontypridd, Mid Glamorgan, CF37 1JW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 210361

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Devonalds Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
90%
Success
Rate
90%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.5/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Devonalds are accredited by

Children Law accreditation awarded to Devonalds
Criminal Litigation accreditation awarded to Devonalds
Personal Injury accreditation awarded to Devonalds

Description

Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends. Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you and have proudly served our local communities for over 40 years.

Rankings by area of expertise

The rankings below show the areas of expertise that Devonalds offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Devonalds Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Devonalds are accredited by

Children Law accreditation awarded to Devonalds
Criminal Litigation accreditation awarded to Devonalds
Personal Injury accreditation awarded to Devonalds

Description

Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends. Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you and have proudly served our local communities for over 40 years.

Rankings by area of expertise

The rankings below show the areas of expertise that Devonalds offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

I've finally made a Will

"I've been putting off making a Will and a LPA for ages. Devonalds were down to earth, easy to use and their communication was excellent. "

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Ceri

Wills, Trusts & Probate

Devonalds Solicitors

"A fantastic business run by very knowledgeable and friendly people. I will choose this company once again after they dealt with my legal affairs. This company can�t be beaten on price either."

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Meet the team of Devonalds

Contact & Locations - Devonalds

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Ty Caradog, 13 Courthouse Street, Pontypridd, Mid Glamorgan, CF37 1JW

Reviews

4.6 /5 21 Reviews
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Clients say

What clients say about Devonalds

The firm specialises in conveyancing, wills, LPAs, personal injury, family and industrial injury matters, demonstrating strong legal knowledge and efficient, reliable case handling. Clients value clear, practical advice, fixed fees and modern tools (app) that keep them well informed. Soft skills highlighted include friendliness, approachability, patience, empathy and professionalism — staff are described as courteous, honest, respectful and reassuring. Reviews praise prompt communication, responsiveness, attention to detail and a personal, supportive approach that makes complex or emotional matters straightforward and calming.

Friendly staff
Professional service
Efficient process
Clear communication
Great knowledge
Approachable team
Kept updated
Straightforward advice
Good value
Smooth transactions

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Rhiann

Verified
Wills, Trusts & Probate

Professional, Polite, Value for Money

Very understanding with personal circumstances. Kept me updated with everything. He was very polite and pleasant and thorough with the procedure. I would highly recommend to anyone.

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A representative from Devonalds responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Personal Injury

Industrial Injury

I was extremely impressed with the way my solicitor handled my industrial injury claim. From the very beginning, they were supportive, professional, and proactive in explaining every step of the process. They took the time to understand my situation in detail and made sure I always felt informed and confident about the progress of the case. Communication was excellent throughout—they responded quickly to my questions, kept me regularly updated, and made complex legal matters easy to understand. Their attention to detail and determination meant that my claim was resolved as smoothly as possible, with an outcome that exceeded my expectations. Overall, the service I received was outstanding, and I truly felt that my best interests were always at the forefront. I would highly recommend them to anyone needing help with an industrial injury claim.

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A representative from Devonalds responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Karen

Verified
Wills, Trusts & Probate

Cancer Research Will

A very friendly and first class experience.

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A representative from Devonalds responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Wills, Trusts & Probate

Cancer Research Will

In my opinion Devonalds Solicitors offer a first class service. I have found the staff friendly and efficient. They are legally knowledgeable and gave clear and practical advice. I have dealt with this company for many years and I would recommend this firm to somebody else.

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A representative from Devonalds responded to this review

Thank you for your kind words in your lovely review. It is great to read how you found our staff friendly, efficient and knowledgeable. It is also extremely pleasing that you would recommend us to others. If we can ever assist you again we will be happy to do so.

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Paul Evans

Verified
Clinical Negligence

Accident claim

I have never had to use a service like this before, but I my experience through the whole process has been amazing, Gerald and his staff have been brilliant,so helpful and friendly giving me clear advice on what I needed to do, also keeping me updated on how things were going be email , would truly recommend to friends and family.

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A representative from Devonalds responded to this review

Thank you for such a lovely review, Paul. It is great to hear that you found Gerald and the team friendly and helpful. Reading that you found the advice clear and felt the communication kept you up to date is also really pleasing. If we can ever assist you with anything again, please get in touch. Kind regards Devonalds

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Other Reviews

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GBOLAHAN

GBOLAHAN

Very professional team with wide range of legal service, quite reputable in the valleys with a number of decentralised team with branches all over the valleys. Nice doing business with them

0
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Chelsea

Chelsea

Absolutely disgusting company. Took the money from free legal aid and then have had no contact for the last 18 months despite telephone calls and emails. Willing to pay for taking it back to court as they know the case but no one will ever get back to me. I was with Kristy Smith. She doesn't work fridays so I had her personal number and she still ignored me to this date.Even Karen Harding her secretary wasn't responsive to my emails. Absolute ignorance.

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G

A client

Good solicitors.

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gareth

gareth

I found these people especially Wayne Griffiths the part owner of this practice to be very lackadaisical in his approach. He was vague and didn't seem to want to discuss my case always seeming to dismiss my concerns with silly and loose handed remarks like phone back in 3 months!!He made me feel like I was taking up his time with silly questions and generally made me like i shouldn't be ringing and asking for advice. I would definitely not recommend these guys.

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Reviews

4.9 /5 1779 Reviews
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Star rating
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Clients say

What clients say about Devonalds

The firm specialises in conveyancing, wills, LPAs, personal injury, family and industrial injury matters, demonstrating strong legal knowledge and efficient, reliable case handling. Clients value clear, practical advice, fixed fees and modern tools (app) that keep them well informed. Soft skills highlighted include friendliness, approachability, patience, empathy and professionalism — staff are described as courteous, honest, respectful and reassuring. Reviews praise prompt communication, responsiveness, attention to detail and a personal, supportive approach that makes complex or emotional matters straightforward and calming.

Friendly staff
Professional service
Efficient process
Clear communication
Great knowledge
Approachable team
Kept updated
Straightforward advice
Good value
Smooth transactions

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Lasting Powers of Attorney

Great value for money. Clear and practical advice. Would recommend.

Legal experts tagged in
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Paul

Verified
Wills, Trusts & Probate

Will & Power of Attorney

First class service. Professional, friendly and approachable. I would recommend.

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John

Verified
Wills, Trusts & Probate

Will

I have dealt with this company before and returned due to their overall service being reliable, professional and prompt. I dealt with a lady called Cara who was again very professional and approachable. I would recommend them highly.

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Elwyn

Verified
Wills, Trusts & Probate

Will drafting

Pleasure to deal with. Easy to understand. I was kept fully aware. Would recommend.

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Phillip & Barbara

Verified
Wills, Trusts & Probate

Wills and LPAs

Steve explained everything to us about our Wills and what the best type for us would be. We also had an LPA done for us both and this was also explained very well to both of us. I have recommended him to our friends.

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A representative from Devonalds responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Libby Wright

Libby

We used Devonalds for the first time this year to sell and purchase property. Our house sold the beginning of December and we had exchanged and were in our new property by the middle of Feb which was incredible work (especially when everything is shut over Christmas) completely pushed and facilitated by our solicitors. There were a few hold ups because of the solicitors being used by our sellers, and our bank who were so unhelpful and disorganised. We would have completed even quicker if all parties were as efficient as Devonalds. The only document we were waiting on were the Title Deeds which Land Registry were taking their time to process, we emailed Devonalds about chasing this which they did on our behalf and they are now on their way to us in the post. The customer service was fantastic, no question/request was too much. We will 100% be using again and highly highly recommend.

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Shauna Gregory

Shauna

This is the second time we’ve used Devonalds in Church Village, and once again we have had an excellent experience. They acted for us in the sale of our home and provided a professional, efficient, and friendly service throughout the entire process. We are very grateful for the support and high level of service we received from start to finish and would recommend them to anyone looking for reliable and efficient solicitors. Thank you Daniel and Lisa for making our house sale such a smooth and straightforward process.

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rory probert

rory

I just bought my first house with devonalds and couldnt be happier with there service. Everything was so smooth and easy and the whole process from first contacting them to getting my keys only took 7 weeks. My solicitor was daniel Evans, him and his team was so helpful and i also found the app very easy to use. Would reccomend to anyone and will be using in the future for sure.

A representative from Devonalds responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Tracy Arblaster

Wills, Trusts & Probate

Tracy

We are very pleased to have completed our new wills, which was made very easy by Mollie. She answered all of our questions professionally. Thank you.

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A representative from Devonalds responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Wayne Griffiths

Wills, Trusts & Probate

Wayne

I have had the absolute privilege recently to receive first class service from Devonalds on a legal matter from beginning to end ! The initial advice given by partner Joel Evans at Treorchy office was imparted to me in a very friendly , knowledgable and efficient manner , and the work undertaken by him on instruction was both swift and expertly undertaken. To enable the document to be executed following preparation I was offered the opportunity to attend Talbot Green office which was a more convenient location for me ….that was very much appreciated… the content of the documentation prepared was discussed comprehensively with Dylan at that office at a prearranged appointment with whom he, aided by Jasmine who witnessed the signature , I duly executed the document. The welcome at both offices was very friendly and exuded efficiency and professionalism at all times and the work undertaken for me was completed seamlessly and very promptly .Well done all !!! I would wholeheartedly recommend Devonalds to any prospective client for any legal issues arising .

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A representative from Devonalds responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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