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Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Devonalds on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Devonalds. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Devonalds performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Devonalds compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Devonalds offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Peter
Collected on:
Straightforward, first class service. Knowledgeable and friendly. Would recommend.
A representative from Devonalds responded to this review on 24 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Dorothy
Collected on:
First class service. Approachable and friendly. Would use again.
A representative from Devonalds responded to this review on 08 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Linda
Collected on:
Pleasure to deal with. Would recommend.
A representative from Devonalds responded to this review on 08 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Mair
Collected on:
Professional and efficient. Sensible advice. Would use again.
A representative from Devonalds responded to this review on 08 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Michele
Collected on:
I had a house call from Ffion. I was put completely at ease from the start, she was very professional and friendly. She made everything easy for me to understand. I was very happy with the service.
A representative from Devonalds responded to this review on 08 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Divorce
Andrew
Collected on:
Although after long separation my divorce was fairly straightforward, I must say I was very pleased with the service provided at Devonalds and found Sian Roberts to be very professional, efficient and personable.
I would most certainly recommend.
A representative from Devonalds responded to this review on 08 July, 2024:
Thank you for your kind words! We are very pleased to hear you had a positive experience with Sian and the team. If we can ever help you in any other way, please let us know. Kind regards Devonalds
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Robert & Sharron
Collected on:
My wife and I were delighted and impressed with the service received. Ffion explained everything in detail and made the whole process very easy. The costs were very reasonable and Ffion was very patient and professional in her approach.
We anticipated that we would be baffled with legal phrases and wording. However, everything was explained to us in a manner that we understood.
A representative from Devonalds responded to this review on 08 July, 2024:
We really appreciate you leaving such a glowing review of the service you received. We try to make things as easy as possible for our clients and so your review is really pleasing. We hope we can assist you with any other legal needs you may have in the future. Kind regards Devonalds
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Susan
Collected on:
As a couple who had never dealt with a Solicitor before, we were pleasantly surprised at the level of service we received from everyone we came into contact with at Devonalds. With Ffion's help the process of drafting our Wills was a lot less stressful than we expected. She was knowledgeable and professional, but also friendly and approachable.
All in all we were extremely satisfied with Devonalds service and would not hesitate to use them again in the future.
Many thanks to all of you.
A representative from Devonalds responded to this review on 08 July, 2024:
What a lovely review! Thank you for your kind words and we are really happy that you found our staff, and Ffion in particular, friendly and approachable. We are pleased that you had such a positive experience having never dealt with a solicitor before. If we can ever be of further assistance to you, please contact us. Kind regards Devonalds
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Anne
Collected on:
Ffion was professional from the outset.
We found her very approachable, fully explaining every detail of the procedure in layman terms so that we fully understood all the legalities. She was very competent in a friendly, accessible manner! 100%.
A representative from Devonalds responded to this review on 27 June, 2024:
What a lovely review! Thank you for your kind words and we are very happy that you found the service Ffion provided to be approachable, friendly and first class! Kind regards Devonalds
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Stephen
Collected on:
Used for Will preparation. Everything went smoothly. Communication was excellent. A pleasure to deal with. Would use this firm again.
A representative from Devonalds responded to this review on 18 June, 2024:
Thank you for your kind words and it is great to hear that you would use the firm again. Its particularly pleasing to hear you felt the communication you received was excellent. Kind regards Devonalds
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Kyle
Collected on:
Devonalds have been brilliant during a very long and drawn out 6 months it has taken to buy our house. At our end, we were ready to complete within 8 weeks of the offer being accepted and this was due to Nicky’s excellent work getting required work complete. Will definitely be using Devonalds for any future purchases!
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Matter Type:
Wills
Rebecca
Collected on:
Used Devonalds Caerphilly’s will service and dealt with Zac. Zac was friendly, knowledgeable, prompt and easy to deal with. Wouldn’t hesitate to use again in the future. Thank you!
A representative from Devonalds responded to this review on 23 May, 2024:
Dear Rebecca, Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and are delighted to hear that Zac provided you with friendly, knowledgeable, and prompt service. We strive to provide our clients with exceptional service, and we are pleased that Zac met your expectations.
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Matter Type:
Wills
Maggie
Collected on:
Professional, timely and totally reliable sevice from Zac.
A representative from Devonalds responded to this review on 29 May, 2024:
Thank you for your kind words and we are really pleased that you had a positive experience with Zac. Kind regards Devonalds
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Matter Type:
Purchase and Sale
Sion
Collected on:
Laura and her team was very helpful assisting with a house purchase. I was kept informed along the process.
A representative from Devonalds responded to this review on 29 May, 2024:
Thank you for your review and for your kind words about Laura and the team. We are pleased to hear you had a good experience with your purchase. We wish you all the best in your new home. Kind regards Devonalds
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James
Collected on:
Alex gave clear advice on a complex issue, and although very sociable,he carried out our business in a very professional manner which was much appreciated .
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Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you.
