01656 665022
Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Devonalds on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Devonalds. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Devonalds performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Devonalds compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Devonalds offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Devonalds.
Anonymous
Collected on:
I cannot recommend this firm enough, they put me at ease, were helpful, explained everything jargon free and made my transaction easy.
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Verified review
This review has been left by a verified client who used Devonalds.
Keith Thomas
Collected on:
They ensured that everything went smoothly and kept us up to date. Very pleasant to deal with and reasonable costs. Nothing negative to say
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Elaine
Collected on:
Speedy great service.
A representative from Devonalds responded to this review on 04 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Glyn
Collected on:
First class service. Clear and practical advice. Smooth process.
A representative from Devonalds responded to this review on 04 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Purchase and Sale
John
Collected on:
The procedure from start to finish went really well. Good advice given by Luke and very pleasing service overall. Costs were very reasonable and no hidden costs!
Would definitely use again and recommend to friends and family members.
A representative from Devonalds responded to this review on 04 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Anonymous
Collected on:
Efficient, friendly and straightforward.
A representative from Devonalds responded to this review on 30 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Purchase and Sale
Thomas George
Collected on:
Excellent service from start to finish. Cannot recommend them highly enough. Seamless.
A representative from Devonalds responded to this review on 30 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Anonymous
Collected on:
All round professional, quick reply and post.
Relaxed and friendly staff. Not easy to write your Will and talk about death. As my Mum said many years ago: "Write your Will then forget it".
A representative from Devonalds responded to this review on 18 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Stephanie
Collected on:
Rhys was very friendly, knowledgeable and understanding. He made the whole process of creating my Will easy and nothing was too much trouble.
A representative from Devonalds responded to this review on 20 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Nancy
Collected on:
Fixed fees are good and clear.
Process was easy. Solicitor helpful with good advice.
Would recommend.
A representative from Devonalds responded to this review on 15 May, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Koli
Collected on:
I had the pleasure of working with Luke as my solicitor, and I couldn’t be more impressed. He was professional, efficient, and incredibly responsive throughout the entire process. I never had to chase for updates, Luke always got back to me quickly and kept me informed every step of the way. He completely broke the stereotype of solicitors being hard to reach. If you want someone reliable and easy to work with, I highly recommend Luke.
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Matter Type:
Purchase and Sale
Ryan
Collected on:
I was recommended Devonalds by both my Estate Agent and Mortgage Advisor independently and thought that this must mean they provided a quality service, they did not disappoint. Luke Williams and the team at Devonalds Bridgend went above and beyond to ensure as stress free a process as possible.
Working on both the sale of our home and the purchase of our new home they led us through every step of the process, supported by an app to make life easier rather than relying on snail mail we got through our forms quickly and efficiently. Searches and Enquiries were handled with little requirement from us to get involved.
Where there were issues regarding communication with both sides of our chain Luke and his team were quick to act, putting pressure on where needed to ensure there was no delay.
I would use Luke and his team for any future legal matter, they have proven to be trustworthy, attentive and offered a personal service that would be hard to beat.
A representative from Devonalds responded to this review on 25 July, 2025:
Thank you so much for the glowing review that you have left in respect of your recent sale and purchase. It is great to read that you felt Luke and the team provided a quality service. That the attention of the team and the use of the app made the process as stress free as possible to you is really pleasing. If we can assist you further in any way then we will be happy to do so.
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Matter Type:
Purchase and Sale
suresh
Collected on:
Hi have used this company for my property purchase through modern method of Auction.
Luke Williams & his team are really helpful from start to completion.
Highly recommended and use again in the near future.
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Sharon
Collected on:
Not a good experience, felt like I was constantly chasing them.
Ignoring important emails that only they could action.
Added stress that I didn’t need.
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Philip
Collected on:
I had the pleasure of having Luke Williams' team from the Bridgend branch looking after the sale of my property, and the purchase of a new one. Luke was outstandingly good; I've bought and sold properties before, and Luke and his team are head and shoulders above the rest. Luke was everything that you could ask for from a conveyancing solicitor: diligent, responsive, proactive. I cannot recommend Devonalds highly enough.
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Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you.
