
Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Anonymous
Collected on:
Will and LPA
Smooth process. Pleasure to deal with. Would use again and recommend.
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Here at Devonalds we like to think that we have a different approach to most law firms. We pride ourselves in being approachable. We are not only your legal advisors - we are also your neighbours, and sometimes we are also your friends.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Devonalds on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Devonalds. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Devonalds performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Devonalds and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Devonalds compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Devonalds offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Anonymous
Collected on:
Smooth process. Pleasure to deal with. Would use again and recommend.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Terence & Barbara
Collected on:
Easy to understand. Was kept fully aware. Great legal knowledge. Would use again and recommend.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Robert
Collected on:
The Solicitor was very helpful. She talked me through it with ease and answered any questions I had. I will definitely be going back. I highly recommend them.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Lasting power of attorney
Jennifer
Collected on:
I am very pleased with the way they dealt with everything. They were very approachable, professional and were value for money. Would use again and have recommended to friends.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Lisa
Collected on:
Everything explained, very simple process. I would use Devonalds again.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Thomas
Collected on:
Received excellent advice and was able to leave my estate and effects to family members.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Ann
Collected on:
It was made very easy to make my Will. Very kind and helpful Solicitor.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Susan
Collected on:
Straightforward. Clear and practical advice. Easy to understand. Would use again and recommend.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Anonymous
Collected on:
The Solicitor is professional and explains things in a way that you understand. I highly recommend these Solicitors.
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Verified review
This review has been left by a verified client who used Devonalds.
Matter Type:
Wills
Ian
Collected on:
Devonalds helped me to do a Will. I was given advice which made the process easy and understandable.
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Matter Type:
Purchase and Sale
Stephen
Collected on:
Highly recommend, very quick service, great response times and friendly staff. Thank you Daniel.
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Matter Type:
Purchase and Sale
K.
Collected on:
I used devonalds as my estate agent recommended them. Initially, they started off well and were quick to set me up but once the app was in place I never got the opportunity to speak to the solicitor once as I was told when ringing the office that it all had to be done through the app, meaning I was having to vigorously explain things and not always getting accurate or timely responses as they were not understanding what exactly i was asking and discussing big figures through an app is not straight forward. Had i known it was all app when signing up I'd have just gone to a solicitor who was cheaper and not local as I went local for local service and didnt get it and spent more in the process.
Context is better read/received through verbal conversation than messages, im sure most would agree. I expect the app was for efficiency which is great but perhaps has gone too far the other way to being more neglectful of good communication.
I found this quite frustrating as I'm not well versed in buying and selling houses and would've appreciated a little more proactiveness and better communication from such a expensive service that you pay thousands for. It caused a lot of delay for me as the client in waiting for accurate answers and i had to seek out answers for the process because they werent anticipating dates or providing the information. A suggestion moving forward would be to offer your client one or two formal 15 minute session to deal with any issues during and towards the end of the process, to prevent realms of app messages and misunderstanding of complex information (for those of us not practicing law) through phone calls. I don't think thats a lot to ask personally and it would significantly reduce your message volumes.
At the end of the completion the cheque was then delayed and after a week they decided to transfer. Daniel was then really helpful and efficient in sorting this, but the lady I had throughout, was not unfortunately. Perhaps its dependent on who you have.
Wouldn't recommend or use again.
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Matter Type:
Purchase and Sale
Natasha
Collected on:
Used Devonalds to purchase my first home, Daniel answered all my questions and always made me feel at ease with the process. Thank you!
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Matter Type:
Purchase and Sale
Caitlin
Collected on:
Used Devonalds to purchase a house. As a first time buyer I had a lot of questions, Daniel made the process so much easier with all his help and support. Thank you very much!
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Samantha
Collected on:
Very friendly,helpful & informative, would definitely recommend them.
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Our staff all live in the same communities as you. We shop in the same shops, we go to the same gyms, pubs or clubs, we have the same dreams and problems, and our day to day lives are similar. So we know exactly how important that legal problem is to you.