Hansells logo

Hansells

5.0 | 25 Reviews 25 Reviews | Executive Employment Contracts
921 Total Company Reviews info icon Executive Employment Contracts | info icon 921 Total Company Reviews Executive Employment Contracts | info icon 921 Total Company Reviews

Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE

Accepting new clients

Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 805794

Visit website
Hansells |
Hansells gallery image 1
Hansells gallery image 2
Hansells gallery image 3
Hansells gallery image 2
Hansells gallery image 3
Hansells gallery image 3
Hansells gallery image 5

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Hansells Review Scores & Client Satisfaction Overview

5.0
Excellent
94%
Value for
Money
Value for money: 94%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.7/5

Accreditations

Hansells are accredited by

Personal Injury accreditation awarded to Hansells
Clinical Negligence accreditation awarded to Hansells
Family Law accreditation awarded to Hansells

Description

Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.

Rankings by area of expertise

The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hansells Review Scores & Client Satisfaction Overview

4.8
Excellent
91%
Value for
Money
Value for money: 91%
8% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Hansells are accredited by

Personal Injury accreditation awarded to Hansells
Clinical Negligence accreditation awarded to Hansells
Family Law accreditation awarded to Hansells

Description

Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.

Rankings by area of expertise

The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Betty Rathbone

Betty Rathbone

Verified
Wills, Trusts & Probate

Ecpected and got good service

I have over 50 years of good relationships with Hansells staff, Good teamwork is a key strength

Legal experts tagged in
this review

Meet the team of Hansells

Meet the team of Hansells

Contact & Locations - Hansells

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE

Reviews

5.0 /5 25 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Hansells

The firm is praised for its expertise in wills, probate, powers of attorney, property transactions, conveyancing, notary work and employment matters, with some experience in personal injury and sensitive estate issues. Clients value the team’s clear, practical advice, strong legal knowledge and ability to manage complex cases efficiently. Soft skills highlighted include being approachable, friendly, patient, empathetic and reassuring, with excellent communication, responsiveness and a calm, professional manner that makes processes straightforward and easy to understand.

Readily available
Professional service
Clear advice
Easy to understand
Approachable manner
Prompt responses
Great value
Friendly service
Efficient service
Excellent support

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Employment

Excellent Service

Natalie was so helpful she saw me at short notice and got my situation sorted so quickly with professionalism and kindness

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your kind feedback. We're delighted Natalie was able to assist you at short notice and resolve matters quickly. We'll be sure to pass on your comments. Thank you for choosing Hansells.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mell Ding

Mell Ding

Verified
Employment

Excellent Advice and Service

I was going through a very difficult employment situation, Kathryn looked after me incredibly well. From my initial conversation she put me fully at ease and was very patient and clear. I am so grateful for the advice and support I was given and would highly recommend Kathryn and Hansells.

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your kind feedback. We're delighted to hear that Kathryn and Helen were able to support you during such a difficult employment situation. It's wonderful to know their clear, patient and reassuring approach helped put you at ease throughout the process. We really appreciate your recommendation and will be sure to pass on your lovely comments to both Kathryn and Helen.

0
Collected on: ReviewSolicitor collection source logo
Profile image of David Prior

David Prior

Verified
Employment

Advice on legal agreement

I found Kathryn and her colleague Helen to be very attentive, and they engaged with me on the level. They saw the contract negotiation through to a successful conclusion for me.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Employment

Settlement Agreement

Personable, professional service. Quick responses to questions, flexibility in approach, face to face v’s virtual and managed the process very efficiently.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Employment

Employment Legal Support

I would like to express my sincere thanks to Natalie Smith and the team at Hansells Solicitors in Norwich for the excellent support and guidance I received recently. Natalie was professional, approachable, and extremely clear throughout the process, taking the time to explain everything in a way that was easy to understand and reassuring. Her responsiveness and attention to detail gave me real confidence that my matter was being handled with care and expertise. I felt well supported at every stage and would not hesitate to recommend Natalie Smith and Hansells Solicitors to anyone seeking reliable, high-quality legal advice.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Megan

Megan

Employment

Megan

This is my first time needing a solicitor and I couldn't have asked for a better experience working with Kathryn Hirst and her team. My case was handled extremely well with consistent communication, transparency and commitment to get everything completed in the short amount of time we were working with, often dedicating time outside of core hours to action any outstanding responses. I would highly recommend this team if you are looking for solicitors with expert knowledge in Employment Law, you won't regret it.

Solicitors tagged in
this review

A representative from Hansells responded to this review

Thank you for taking the time to review our services. Kind regards

0
Collected on: Google collection source logo

Reviews

4.8 /5 921 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Hansells

The firm is praised for its expertise in wills, probate, powers of attorney, property transactions, conveyancing, notary work and employment matters, with some experience in personal injury and sensitive estate issues. Clients value the team’s clear, practical advice, strong legal knowledge and ability to manage complex cases efficiently. Soft skills highlighted include being approachable, friendly, patient, empathetic and reassuring, with excellent communication, responsiveness and a calm, professional manner that makes processes straightforward and easy to understand.

Readily available
Professional service
Clear advice
Easy to understand
Approachable manner
Prompt responses
Great value
Friendly service
Efficient service
Excellent support

ReviewSolicitors Review List

Profile image of Mrs Pauline Notley

Mrs Pauline Notley

Verified
Wills, Trusts & Probate

Much appreciated

Mr Kivyta was always readily available when I needed to query anything- very much appreciated

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your feedback. We're delighted to hear that Dav was always available to answer your questions and provide support when needed. Your kind comments are greatly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Judith Hodgson

Judith Hodgson

Verified
Wills, Trusts & Probate

LPA & Will - Very Good Service

Clare provided a smooth and professional service from start to finish. Her refreshing approach made the whole process straightforward and easy to understand. I felt fully supported throughout and received excellent advice and guidance. The service was great value for money, and I wouldn't hesitate to use Clare again in the future. Highly recommended.

Solicitors tagged in
this review

A representative from Hansells responded to this review

Thank you for your kind feedback. We're delighted to hear that Clare's professional and refreshing approach made the process straightforward and easy to follow. It's wonderful to know you felt supported throughout and received great value for money. We appreciate your recommendation and look forward to assisting you again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Renewal of Will - Excellent Service

It was extremely helpful that Dav could see me at my home as I had fractured my pelvis earlier in the summer. So for me, the service provided was excellent. Also, he was very pleasant and helpful. Top Man

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your feedback. We're delighted to hear that Dav was able to provide a convenient home visit and that you found his service helpful, professional and supportive. Your kind comments are greatly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Derrick Craske

Derrick Craske

Verified
Family Law

Lasting Powers of Attorney

A first class service from Bev, approachable , friendly with sensible advice given

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your feedback. We're delighted to hear that Bev provided a first-class service, combining a friendly and approachable manner with clear, sensible advice. We appreciate your recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Judith Ann

Judith Ann

Verified
Wills, Trusts & Probate

Change of WEill

Straightforward, professional advice give in a clear and timely manner

Legal experts tagged in
this review

A representative from Hansells responded to this review

Thank you for your feedback. We're pleased to hear you received straightforward, professional advice delivered clearly and promptly. We appreciate you taking the time to share your experience.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Olivia Reading

Olivia Reading

Olivia

Unfortunately, our experience with Hansells during our house purchase was extremely disappointing. Although they were acting for the sellers rather than us directly, their lack of communication caused significant delays throughout the transaction. Our purchase ended up taking almost six months to complete, and much of that time was spent waiting for responses and information that should have been provided much sooner. Communication with our solicitor appeared poor, and we were ultimately forced to exchange contracts the day before completion because matters had not been dealt with in a timely manner. Moving house is stressful enough without unnecessary delays and uncertainty. Based on our experience, I would not recommend Hansells.

0
Collected on: Google collection source logo
Profile image of kate marden

kate marden

kate

Unfortunately, I was not particularly impressed with the service we received during the purchase of our chalet. The purchase took considerably longer than the completion date we had hoped for, which was very frustrating. Emma Bumphr​​ey was initially dealing with our purchase, but I found it extremely difficult to get through to her. I could never speak to Emma directly as I was unable to get past the receptionist. I often found myself having to chase for updates, and at times I felt like I was being a nuisance for doing so. I feel the communication could be improved. When Emma went on annual leave, Sue Lloyd took over the matter and things did seem to progress more quickly. However, overall I felt that the process required far too many phone calls and too much chasing from me to get things moving. We did eventually complete the purchase and are very happy to have our chalet, but unfortunately the experience with the solicitors was much more stressful than it needed to be.

A representative from Hansells responded to this review

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations, particularly regarding communication and delays during your purchase. We understand how frustrating this must have been and sincerely apologise that the service you received fell short of the standards we aim to provide. Your comments have been noted and will be shared with the relevant team.

0
Collected on: Google collection source logo
Profile image of Chris Cork

Chris Cork

Chris

A very good experience

A representative from Hansells responded to this review

Thanks for your feedback Chris, glad you had a good experience

0
Collected on: Google collection source logo
Profile image of Sezgin Bayrak

Sezgin Bayrak

Notary

Sezgin

Excellent notary service – professional, efficient and genuinely helpful.

Solicitors tagged in
this review

0
Collected on: Google collection source logo
Profile image of michael blackburn

michael blackburn

Housing & Property

michael

Excellent service attention to detail very good. Would recommend Hansells to all thanks. .

Solicitors tagged in
this review

A representative from Hansells responded to this review

Thank you for your kind feedback. We're delighted to hear you received excellent service from Gemma. We really appreciate your recommendation and will be sure to pass on your comments.

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear