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Hansells

4.9 | 42 Reviews 42 Reviews | Family Law
906 Total Company Reviews info icon Family Law | info icon 906 Total Company Reviews Family Law | info icon 906 Total Company Reviews

Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE

Accepting new clients

Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 805794

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Hansells Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Hansells are accredited by

Personal Injury accreditation awarded to Hansells
Clinical Negligence accreditation awarded to Hansells
Family Law accreditation awarded to Hansells

Description

Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.

Rankings by area of expertise

The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hansells Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
9% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.6/5

Accreditations

Hansells are accredited by

Personal Injury accreditation awarded to Hansells
Clinical Negligence accreditation awarded to Hansells
Family Law accreditation awarded to Hansells

Description

Hansells Solicitors offer legal solutions to personal and corporate clients in Norfolk, across the UK and overseas.

Rankings by area of expertise

The rankings below show the areas of expertise that Hansells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

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Betty Rathbone

Verified
Wills, Trusts & Probate

Ecpected and got good service

"I have over 50 years of good relationships with Hansells staff, Good teamwork is a key strength"

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Meet the team of Hansells

Meet the team of Hansells

Contact & Locations - Hansells

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Cambridge House, 26 Tombland, Norwich, Norfolk, NR3 1RE

Reviews

4.9 /5 42 Reviews
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Clients say

What clients say about Hansells

Clients praise the firm for expertise across wills, probate, powers of attorney, property sales and purchases, notary work, employment matters, landlord and tenant issues, and personal injury claims. The team is described as highly knowledgeable, efficient and thorough, with clear practical advice and strong attention to detail. Client-valued soft skills include being friendly, approachable, patient, calm and empathetic, alongside excellent communication, prompt responses, and a reassuring manner. Many also commend the firm’s professionalism, integrity and ability to make complex legal processes simple and stress-free.

Friendly and approachable
Clear advice
Highly knowledgeable
Professional service
Efficient handling
Prompt responses
Excellent communication
Supportive throughout
Smooth process
Calm reassurance

ReviewSolicitors Review List

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anonymous

Verified
Family Law

Power of Attorney & Wills

Advice was given to us to get our life sorted so we chose Hansells to do our Power of Attorney and our Wills. This is the first time we have used Hansells and Leigh Crowden and Samantha Loombe were brilliant in taking us through all the steps we needed to go through. Both Leigh and Sam are brilliant ambassadors for Hansells

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A representative from Hansells responded to this review

Thank you for your feedback. We're delighted that you chose Hansells to help with your Powers of Attorney and Wills, and that your first experience with us was such a positive one. Leigh and Sam will be thrilled to hear your kind comments. Guiding clients through every step of the process with clear advice and support is something they are passionate about, and it's great to know they made everything straightforward and reassuring. Thank you for your trust in us, and for recognising them as such brilliant ambassadors for Hansells.

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Keith Thompson

Verified
Family Law

LPOA Registration

At all times we were dealt with consideration and patience throughout the complex process. Craig 'went the extra mile' as they say. More than satisfied.

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A representative from Hansells responded to this review

Thank you for your kind review. Craig will be pleased to hear that you felt supported throughout the process and that his patience and dedication helped make everything easier to navigate. Going the extra mile for our clients is what we strive for, so your feedback means a great deal to us.

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Margaret Saunders

Verified
Family Law

Pleasure to deal with

Craig was a pleasure to deal with. Efficient, professional with great legal knowledge. Would recommend.

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Paul S

Verified
Employment

Excellent service and support

I recently had the pleasure of using the services of Kathryn and Helen, and found the experience to be highly professional, particularly Kathryn's legal knowledge. They both guided me through a personal legal process with great understanding and excellent advice. Helen was especially helpful in keeping me updated at every stage. I would highly recommend both Kathryn and Helen.

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David Dix

Verified
Family Law

First Class Service

I needed a few legal affairs reviewed, and I found Sara to be professional, friendly with great legal knowledge. I would happily use Sara again thank you.

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Other Reviews

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Mags

Family Law

Mags

Having used Neil Stubbs, for a Family Law matter, l highly recommend this Solicitor, Neil, works very fast, he always responds to any query quickly, he kept us informed, explained everything about the Court, and showed great empathy and understanding, we would highly recommend Neil Stubbs

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Alexander

Family Law

Alexander

I used Neil Stubbs for a family law matter as my previous solicitors showed themselves to be incompetent, from the moment I met Neil it changed the way I felt about the matter and his professional manner made me feel the world wasn't against me and I did have a good case as I had thought. Don't waste your money on slightly cheaper alternatives when important things are at stake is a lesson I have learned . Thanks

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Reviews

4.8 /5 906 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Hansells

Clients praise the firm for expertise across wills, probate, powers of attorney, property sales and purchases, notary work, employment matters, landlord and tenant issues, and personal injury claims. The team is described as highly knowledgeable, efficient and thorough, with clear practical advice and strong attention to detail. Client-valued soft skills include being friendly, approachable, patient, calm and empathetic, alongside excellent communication, prompt responses, and a reassuring manner. Many also commend the firm’s professionalism, integrity and ability to make complex legal processes simple and stress-free.

Friendly and approachable
Clear advice
Highly knowledgeable
Professional service
Efficient handling
Prompt responses
Excellent communication
Supportive throughout
Smooth process
Calm reassurance

ReviewSolicitors Review List

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Tim Dunford

Verified

Green Jack Brewing Co. Ltd.

Mark Scott took on my case at the last minute, kept my costs down and was extremely competent.

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YvonneWoolcock

Verified
Wills, Trusts & Probate

LPA

Friendly, approachable and very knowledgeable. Filled us with confidence, explained everything. The whole experience was made easy and calm. Hansells will always be our first port of call.

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Gordon Woolcock

Verified

Parents Probate & Wills

I can't fault Sara Young who dealt with my parents probate and wills. She knew exactly what she was doing, and asked all necessary questions, answered all my questions and responded promptly to all communications. Would definitely use her again, in fact have done so mine and my wife's wills, for which Sara was again excellent. Fees seem about average.

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Mrs M Sore

Verified

Will & LPA

Sara was a pleasure to deal with, giving clear and practical advice.

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Doreen Riley

Verified
Wills, Trusts & Probate

Making a Will

Very approachable and a smooth professional service. Easy to understand

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Other Reviews

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Chris Cork

Chris

A very good experience

A representative from Hansells responded to this review

Thanks for your feedback Chris, glad you had a good experience

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Sezgin Bayrak

Notary

Sezgin

Excellent notary service – professional, efficient and genuinely helpful.

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michael blackburn

Housing & Property

michael

Excellent service attention to detail very good. Would recommend Hansells to all thanks. .

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A representative from Hansells responded to this review

Thank you for your kind feedback. We're delighted to hear you received excellent service from Gemma. We really appreciate your recommendation and will be sure to pass on your comments.

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Peter Elsegood

Housing & Property

Peter

Excellent trouble free professional service.

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A representative from Hansells responded to this review

Thanks for your feedback Peter,

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Paul Nelson (Nink)

Housing & Property

Paul

I used Hansells as my Solicitors for a resent property purchase and would very much use them again. They weren't the cheapest option, but were very much worth it. My Solicitor, kept me updated regularly, and answered any questions I had. More importantly they were on top of everything and any delays were very much a case of waiting for a reply or action from the sellers Solicitors.

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A representative from Hansells responded to this review

Thank you for your feedback. We're delighted to hear you were pleased with the service you received and felt well informed throughout your property purchase. We appreciate your recognition of our proactive approach and look forward to helping you again in the future.

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