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Harrowells Limited

5.0 | 24 Reviews 24 Reviews | Company & Commercial
255 Total Company Reviews info icon Company & Commercial | info icon 255 Total Company Reviews Company & Commercial | info icon 255 Total Company Reviews

1 St. Saviourgate, York, North Yorkshire, YO1 8ZQ

Accepting new clients

1 St. Saviourgate, York, North Yorkshire, YO1 8ZQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 615304

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Harrowells Limited |
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Harrowells Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.7/5

Accreditations

Harrowells Limited are accredited by

Clinical Negligence accreditation awarded to Harrowells Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Harrowells Limited
Cyber Essentials Certified accreditation awarded to Harrowells Limited

Description

Based in North and East Yorkshire, Harrowells is a regional law firm with a long and successful track record of offering high quality advice to businesses, families and individuals. We have local offices in York and across Yorkshire, so simply contact your nearest Harrowells office in York, St Saviourgate, Clifton Moor, Easingwold, Haxby, Pocklington, Malton, and Thirsk.

Rankings by area of expertise

The rankings below show the areas of expertise that Harrowells Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Harrowells Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Harrowells Limited are accredited by

Clinical Negligence accreditation awarded to Harrowells Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Harrowells Limited
Cyber Essentials Certified accreditation awarded to Harrowells Limited

Description

Based in North and East Yorkshire, Harrowells is a regional law firm with a long and successful track record of offering high quality advice to businesses, families and individuals. We have local offices in York and across Yorkshire, so simply contact your nearest Harrowells office in York, St Saviourgate, Clifton Moor, Easingwold, Haxby, Pocklington, Malton, and Thirsk.

Rankings by area of expertise

The rankings below show the areas of expertise that Harrowells Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

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Anonymous

Verified
Family Law

Definitely recommend

"Amy was always very clear and pragmatic with her advice and quickly understood the issues of the case. She responded in a very timely manner to any queries that arose and turned around any documents requiring input in a very timely manner. "

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Paul F

Verified
Wills, Trusts & Probate

Excellent Estate Administration

"Fiona handled the administration of my late Uncle's estate, and we found her to be very knowledgeable, professional and a pleasure to deal with. Fiona appeared very efficient and organised at all times, and made the process as painless as possible for us. Would definitely recommend."

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Meet the team of Harrowells Limited

Meet the team of Harrowells Limited

Contact & Locations - Harrowells Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

1 St. Saviourgate, York, North Yorkshire, YO1 8ZQ

Reviews

5.0 /5 24 Reviews
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Clients say

What clients say about Harrowells Limited

The firm specialises in wills, probate, estate planning (including trusts and lasting powers of attorney), conveyancing, family/divorce work, corporate transactions and commercial property. Clients praise clear, jargon‑free explanations and strong technical expertise. Valued soft skills include professionalism, responsiveness, patience, empathy and clear communication; staff are described as friendly, approachable, supportive and tenacious, providing practical, timely updates and good value for money.

clear communication
professional service
friendly staff
quick responses
knowledgeable team
efficient process
supportive guidance
excellent value
thorough advice
approachable solicitors

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Courtney Brill

Verified
Mergers and Acquisitions Law

Business purchase

Ines was really professional, friendly and helpful! Would highly recommend!

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A representative from Harrowells Limited responded to this review

Hi Courtney, Many thanks for your review and recommendation. We have let Ines know!

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Anonymous

Verified
Company & Commercial

Great service, would use again

Emily is highly recommended. Calm, articulate and friendly. Very professional. Happy with the service.

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A representative from Harrowells Limited responded to this review

Many thanks for your review and very positive comments; it is appreciated.

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Andrew Bland

Verified
Company & Commercial

Excellent Legal Advice and Service.

Great professional service from Emily and Kirsty. Emily dealt with my case in a very professional and courteous manner as expected, perfectly explaining each step of the process clearly, she made what could have been a daunting experience a pleasure. Kirsty shared regular communication with me to keep me updated on progress. Thank you to both, excellent service and I wouldn't hesitate in recommending them.

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A representative from Harrowells Limited responded to this review

Many thanks for your very positive review, which we will pass on to Emily and Kirsty. It is very important to us to keep clients reassured and updated and we're glad to hear about your positive experiences in that regard.

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Southwell

Verified
Company & Commercial

Partnership Agreement

Partnership Agreement was arranged swiftly and efficiently and explained to us clearly.

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A representative from Harrowells Limited responded to this review

Many thanks for your review and to hear that we managed to turn things around in the required timescales.

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Laura L

Verified
Housing & Property

House purchase: smooth and well managed by Anita

Great communication from Anita, helped us navigate some tricky issues. Would absolutely use again.

A representative from Harrowells Limited responded to this review

Hi Laura, Many thanks for your review and recommendation - so pleased to hear that Anita helped you steer through to a successful conclusion.

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Reviews

4.9 /5 255 Reviews
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Star rating
Review Source

Rating

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Clients say

What clients say about Harrowells Limited

The firm specialises in wills, probate, estate planning (including trusts and lasting powers of attorney), conveyancing, family/divorce work, corporate transactions and commercial property. Clients praise clear, jargon‑free explanations and strong technical expertise. Valued soft skills include professionalism, responsiveness, patience, empathy and clear communication; staff are described as friendly, approachable, supportive and tenacious, providing practical, timely updates and good value for money.

clear communication
professional service
friendly staff
quick responses
knowledgeable team
efficient process
supportive guidance
excellent value
thorough advice
approachable solicitors

ReviewSolicitors Review List

Profile image of Jessica Murphy

Jessica Murphy

Verified
Wills, Trusts & Probate

Excellent client experience

Emily made the will drafting process clear and simple. She took the time to explain some of the more tricky details regarding trusts and estate planning and provided thorough and quick responses to any questions asked.

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A representative from Harrowells Limited responded to this review

Hi Jessica, Thank you for your very thoughtful and very positive comments, which we have passed on to Emily.

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Anonymous

Verified
Employment

Employment

Very efficient, very professional easy to deal with.

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A representative from Harrowells Limited responded to this review

Many thanks for your review and 5-star rating; much appreciated.

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Courtney Brill

Verified
Mergers and Acquisitions Law

Business purchase

Ines was really professional, friendly and helpful! Would highly recommend!

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this review

A representative from Harrowells Limited responded to this review

Hi Courtney, Many thanks for your review and recommendation. We have let Ines know!

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Caroline Wardle

Verified
Housing & Property

Sale of property

First class service kept me informed of sale progress and documents or letters sent were easy to understand very pleasant staff in office overall and outstanding service and not an extortionate fee would use again and reccomend

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A representative from Harrowells Limited responded to this review

Hi Caroline, Thank you so much for taking the time to leave a review for Rachel and the team and for your recommendation; much appreciated.

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Terence Nundy

Verified
Wills, Trusts & Probate

First class service. Highly efficient

Ed Taylor was very helpful. Would recommend.

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A representative from Harrowells Limited responded to this review

Many thanks for your positive review and recommendation; very much appreciated.

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Other Reviews

Profile image of Muvie Mode

Muvie Mode

Wills, Trusts & Probate

Muvie

My mum and I couldn't be more pleased with the service we have received. My mum wanted a discretionary trust to protect her personal injury settlement as she is vulnerable, in addition to a few other reasons. Ed Taylor got back to our request straight away and as soon as we spoke to him on the phone we immediately felt comfortable, he reassured my mum regarding a few things and then from there we knew it was the right choice to go with Harrowells. Initially we must've spoken to about 40 different firms and that is no exaggeration. They either took too long to reply, quoted us a ridiculously high fixed fee or just came across really difficult in general, it just didn't feel right. Before calling Harrowells I had a look at their reviews and I was a little hesitant as they're not all 4-5 stars, but sometimes you just have to see for yourself, make an enquiry and if it feels good - go with it. We have no complaints whatsoever, Ed advised my mum every step of the way to the best of his expertise but without being forceful, he struck the perfect balance between advising and following her wishes and that is precisely what a great solicitor does. In the end he delivered exactly what she required, we couldn't be more satisfied.

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Dear Muvie, Thank you so much for taking the time to leave such a thoughtful review; we will certainly pass on your very positive comments to Ed and it is always very helpful to know what aspects of our service really resonate.

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Andrew Stead

Housing & Property

Andrew

Sue Richardson was my conveyancing solicitor over the past 9 months getting a sale and purchase over the line whilst dealing with one buyer totally disappearing! Sue maintained a superb professional relationship and communicated regularly and efficiently keeping me informed at all stages of the process. A credit to her profession!!

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Dear Andrew, We are so pleased to hear that Sue was able to guide you and update you through all the various twists and turns! We have, of course, passed on your very kind comments to Sue.

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Margaret

Margaret

Excellent service, extremely knowledgeable, helpful, friendly people. I couldn't ask for anyone better on my side. Thank you.

A representative from Harrowells Limited responded to this review

Hi Margaret, Many thanks for your very positive review and kind comments; much appreciated. We're glad that we were able to help steer you through it all.

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kate

kate

Instructed Harowells at Haxby when we were selling my sons house. Set out the perameters at the start and the reasons behind the need to get processes moving. They were clear this was no problem......definitely promised a service they simply don't deliver. Poor poor service from the conveyancing team. Lack of communication.......no one ever available when you ring and not responsive to urgent emails. Their delays and lack of communication have caused serious financial pressure which they know about and yet still over promise and very much under deliver. Wouldn't recommend unless you are happy with a very slow process and lack of response. Not a cheap option......don't think l am asking too much for a bit of customer service and to do what they advertise and also say they do. Sadly now......nowhere else to go other than poor reviews so no one else has to struggle like we have with this firm. Specifically the Haxby branch for us and our experience. We are still not completed and now over 6 months in. Just stay away from this firm.

A representative from Harrowells Limited responded to this review

Hi Kate, I wanted to speak to the team before replying. Obviously it can be concerning when a transaction takes time to move through the various processes and this can be because there are several different parties involved. Where this is the case, we do try to ensure our client is kept updated and, for reasons of confidentiality, our information and explanations need to be provided directly to the client. Nevertheless, I do understand your frustrations. Peter Mills

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Ruth

Housing & Property

Ruth

We have used Harrowells several times. Most recently we used them for our house sale and purchase. They are very professional and work incredibly hard. We found them to be personable and easy to understand. Cressie, Natalie and Stephen were all brilliant. We highly recommend!

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A representative from Harrowells Limited responded to this review

Hi Ruth, Thank you so much for taking the time to leave such a positive review. We will pass on your comments to Cressie, Natalie and Stephen; they will be thrilled!

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