Franklins Solicitors LLP

Purchased a new house on the Chamberlains Heath development through Bellway, they suggested we used Franklins, they were very poor, from sending out contracts to our old house that we had moved out of to messing up how much stamp duty we should pay and trying to charge for a gifted deposit when the money came from a joint account , eventually moving into our new house to get a fine from HMRC because they didn't pay the stamp duty on time. Yes they will have to pay the fine but its still a ball ache having to explain to HMRC it was our agent who messed up.

I used Franklins for probate . I was surprised by the excellent service and speed of success in obtaining the probate, an excellent job done by Franklins . I went on to use their Conveyancing team to deal with the sale of my inherited house . My solicitor dealing with this process was Sobhia Ayub who was a treasure to work with . She kept me up to date with all the process from start to finish . It was a very speedy process from the start to the completion. If there were any obstacles to jump through Sobhia swiftly dealt with the situation. I would always recommend Sobhia to anyone who wishes to use a solicitor for their house conveyancing. Just a personal not to say " Big Thankyou Sobhia " you really were the best !

Weeks of no communication and risking the whole sale. The most stressful part of buying a house, by far, was dealing with Franklins.

This is the 3rd time I have used Franklins and I feel I can trust them to get the job done without delays. Communication has always been good and although not the cheapest, you get good service for your money.

Thought Franklins had done an amazing on my property purchase in August 2022. Unfortunately in April 2024 I discovered that the management fee accounts dating back as far as 2017 had not been finalised and all of the adjustments were now my financial responsibility. As my acting solicitor on my purchase it was Franklins responsibility to have found this out and advise me of it pre purchase. As it stands at the moment I am £1300 out of pocket with another 2 years 8 months of adjustments that date prior to my purchase that I will be liable for when the accounts are completed. I have been in contact with Franklins since April and gone through their 8 week complaint process and all I have had back is "they are conacting the sellers solicitor". Appalling!

Amazing the whole process with Lee Holmes and the team was seamless they kept me updated and answered all queries-I would highly recommend them

Really professional and efficient service for my remortgage and equity transfer. Claire was very responsive to emails, provided clear instructions and direction and was very supportive and helpful.

Professional and efficient. Easy to contact. Sufficient cover if an individual is not available.

We used Franklins for the purchase of our first home and had a really positive experience throughout. As first-time buyers, we had lots of questions along the way, but everything was explained clearly and the process always felt straightforward. A special thank you to Jack Bradshaw, who was brilliant at keeping us updated and making sure we knew what was happening at each stage. The whole of Scott Wright's team was helpful, friendly and easy to deal with. Thank you to everyone who supported us with our purchase!

Franklins Solicitors were recommended to me by the agent marketing the property I was purchasing. The communication I received from Felicity, Caroline and Georgia was excellent and we completed a week earlier than expected. I would happily use their services again - thank you!