Franklins Solicitors LLP

I used Franklins for probate . I was surprised by the excellent service and speed of success in obtaining the probate, an excellent job done by Franklins . I went on to use their Conveyancing team to deal with the sale of my inherited house . My solicitor dealing with this process was Sobhia Ayub who was a treasure to work with . She kept me up to date with all the process from start to finish . It was a very speedy process from the start to the completion. If there were any obstacles to jump through Sobhia swiftly dealt with the situation. I would always recommend Sobhia to anyone who wishes to use a solicitor for their house conveyancing. Just a personal not to say " Big Thankyou Sobhia " you really were the best !

Weeks of no communication and risking the whole sale. The most stressful part of buying a house, by far, was dealing with Franklins.

This is the 3rd time I have used Franklins and I feel I can trust them to get the job done without delays. Communication has always been good and although not the cheapest, you get good service for your money.

Thought Franklins had done an amazing on my property purchase in August 2022. Unfortunately in April 2024 I discovered that the management fee accounts dating back as far as 2017 had not been finalised and all of the adjustments were now my financial responsibility. As my acting solicitor on my purchase it was Franklins responsibility to have found this out and advise me of it pre purchase. As it stands at the moment I am £1300 out of pocket with another 2 years 8 months of adjustments that date prior to my purchase that I will be liable for when the accounts are completed. I have been in contact with Franklins since April and gone through their 8 week complaint process and all I have had back is "they are conacting the sellers solicitor". Appalling!

We contacted the conveyancing department yesterday regarding issues with my daughter's house move. We live in Australia. Managed to speak to the person responsible for dealing with the move, insisted she send us the information necessary for us to assist with speeding up the matter. This person assured us that she will send documents through via email within a day. It is day 2 and we have not received anything from her. When we spoke to her on the phone from Australia, we were insistence that she acts quickly as this may impact on my daughter's house purchase. Potentially she could lose the purchase after having already waiting for 8 months for Franklins to conduct the purchase. We are totally disappointed and and dissatisfied with the conveyancing team and their attitude with the handling of properties purchase. We are surprised with the number of negative reviews they are still in business. The next stage would be for us to contact the legal ombudsman regarding their practice.

We used franklins to purchase a house. Cameron is an amazing solicitor. Kept us informed all the way and pushed back on the other side when he wanted answers. We really felt secure with him on our side. I can not recommend Cameron or Franklins high enough. Top marks from us.

Katie was so helpful and supportive throughout the process of my Dad's will. We were doing this under stressful and emotional circumstances and Katie made sure that we had the calmest and least stressful experience. Thank you

Sara provided invaluable assistance by clearly guiding me through the details of my employment contract, making sure all terms were clear and legally compliant.

We have recently used Franklins for a property purchase. I would like to say a massive thank you to Lucy Toomer, and the rest of Lee Holmes’ Team. The process has been incredibly stressful due to other external factors however, Lucy and the rest of the team have been extremely helpful and professional throughout the whole process. Communication was incredible throughout. They have been incredible with ensuring this was pushed over the line. Would recommend. Thanks again!

The team were very helpful and acted very swiftly with my case. Apart from one minor admin mix up (which was resolved straight away) I couldn't fault the service I received and Sara was very good at explaining things along the process. I would definitely recommend this firm for any employment law queries. Thank you guys!