HCR Legal LLP Shrewsbury

We chose HCR, and specially Alison, to handle the sale of our flat after an incredibly positive experience with them during our house purchase. As with the purchase, we were kept informed throughout the process, and Alison handled all the paperwork with high attention to detail. Where there were enquiries made by the buyer, Alison helped us understand what the solicitor was needing from us, and kept us informed every step of the way about the legal implications of any replies. This sale included dealing with a company handling Ground Rent and another handling the Service Charge - and Alison made everything complete smoothly including settling out charges from these companies. She also facilitated a very fast (24 hour!) turnaround from exchange to completion once everything was in place. We were once again impressed with Alison and HCR and would look to appoint them in future legal matters.

Legal experts tagged in
this review

Alison Mannas

Great service provided, found Laura and all members of her team very helpful.

Legal experts tagged in
this review

Laura Upshall

laura upshall and her team were fantastic to deal with from start to finish of the process. communication was excellent and nothing was too much trouble. I would highly recommend HCR and will definitely use them again for any legal representation.

Legal experts tagged in
this review

Laura Upshall

Myself and my partner recently both sold our properties and purchased our first one together, Emily Allen handled each transaction and guided us both through each of our individual processes and then through our joint purchase. Emily was thorough, engaging and extremely communicative throughout the entire process. The formalities you have to complete were easy and processed efficiently, each member of the team we spoke to at HCR were friendly and informed - we couldn’t recommend them enough!

Legal experts tagged in
this review

Emily Allen

Laura and HCR Legal did a fantastic job and could not have been more helpful or supportive. Very highly recommended.

Legal experts tagged in
this review

Laura Upshall

Top firm would seriously recommend always fast reply and also made a mate 👍

My experience with HCR Law was mixed. There were some positive aspects and the transaction ultimately completed, but communication and follow-through were significant sources of frustration. Reviewing my correspondence, I identified at least five emails for which I could find no substantive written response, covering at least eight separate questions or actionable requests that were not clearly answered or completed in writing. On one particularly time-sensitive occasion, I had emailed the previous day and telephoned twice without a response, despite needing to exchange that week. I was also repeatedly asked to clarify or resupply financial information that HCR already held. On several occasions I explained that the relevant account statements and source-of-funds information had already been provided, but I was nevertheless required to go through the information again. Account administration after completion was particularly frustrating. HCR chased for money paid in June, the month after, when I provided the payment date and supporting statement again in July, and by September had to ask HCR to stop contacting me regarding monies already paid. We will see if they respect this now. I was also disappointed by the handling of specific instructions that mattered financially. These included my request to establish whether I could buy the blinds at the property and my instruction to seek a £10,000 reduction in the purchase price, following information found in the surveys. I believed this had been taken through to the sellers but it had not, which I only realised too late in the day ti challenge. From my perspective, these matters were not followed through adequately and this left me financially worse off. There were occasions when useful advice was provided, particularly around legal enquiries and the risks of proceeding without sufficient information. However, I felt that I had to monitor, chase and manage too much of the process myself. Better record-keeping, clearer responses and stronger ownership of client instructions would have made a considerable difference, as well as handover when holidays we taken. The process was a lot more painful than it needed to be, especially at the end. Verbatum: At least five emails to HCR for which I could find no substantive written response: 19 March 2026: I asked whether an end-of-April completion date was possible. 23 March 2026: I asked for an update on searches and timelines. 20 May 2026: I asked whether the relevant action could be completed that week or by the following Tuesday. Multiple requests for monies already paid: 10 June 2026: I replied to an account statement saying, “I believe these have been paid?” They did not respond, they then requested the money again. 13 July 2026: I explained that the charges had been paid on 26 May and attached the statement. They did not respond. Further account correspondence followed in September. 10 September 2026 I replied “Please stop emailing me regarding monies already paid”. They have again failed to respond.

I had a faultless experience here. I can not thank Emily Sadler enough for all their help and support. Ten star service

I had a fantastic experience with HCR Law my immigration process. The team was professional, knowledgeable, responsive, and genuinely supportive from start to finish. They made what could have been a stressful and complicated process feel much more straightforward and manageable. Thanks Dionne! I really appreciated their attention to detail, clear communication, and willingness to answer all my questions. The support I received gave me confidence and peace of mind during the entire process. I would highly recommend HCR Law to anyone looking for reliable, professional, and friendly assistance with their immigration needs. Excellent service from start to finish!

Used Sarah Loveridge for the sale and purchase of property. She was a consummate professional throughout, despite having to deal with some less that competent solicitors in the chain. Can't recommend her highly enough. She also dealt with the sale of my brother's property and he had a similar experience

Solicitors tagged in
this review

Sarah Loveridge