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Slater And Gordon Uk Limited

4.8 | 76 Reviews 76 Reviews | Clinical Negligence
24,920 Total Company Reviews info icon Clinical Negligence | info icon 24,920 Total Company Reviews Clinical Negligence | info icon 24,920 Total Company Reviews

Haywood House North, Dumfries Place, Cardiff, South Glamorgan, CF10 3GA

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Haywood House North, Dumfries Place, Cardiff, South Glamorgan, CF10 3GA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 637338

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Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
6% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Slater And Gordon Uk Limited

Meet the team of Slater And Gordon Uk Limited

Contact & Locations - Slater And Gordon Uk Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Haywood House North, Dumfries Place, Cardiff, South Glamorgan, CF10 3GA

Reviews

4.8 /5 76 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm’s expertise across personal injury, clinical and medical negligence, employment matters, probate, wills, settlement agreements and SEND tribunals. Reviews highlight strong outcomes, thorough case handling and clear, practical legal advice. Clients particularly value the firm’s professionalism, responsiveness, patience and empathy, alongside excellent communication, regular updates and a reassuring, supportive approach. Many also commend the team’s diligence, honesty and ability to explain complex issues simply, making stressful situations much easier to manage.

Excellent service
Clear communication
Professional approach
Supportive advice
Prompt responses
Kept informed
Friendly manner
Stress-free process
Thorough explanations
Great outcome

ReviewSolicitors Review List

Profile image of Mick Sheldon

Mick Sheldon

Clinical Negligence

Fully recommend this company. Very professional and prompt service

Would like to comment on a very professional capable lady named Beth who listened to me very carefully and took down all the details of the claim and proceeded to keep me fully informed at all times. A very professional service was given. I fully recommend this company of solicitors

A representative from Slater And Gordon Uk Limited responded to this review

Hi Mick, Thank you so much for your 5* review and for your kind words about our colleague, Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jamel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Stephen

Clinical Negligence

Quite Excellent Support

We had a very long running and complex medical negligence case which ran in parallel with a lengthy police investigation into the substandard work of a locum surgeon. Yunesh Yeeranah was a tremendous personal support and a highly professional advocate for us through the most difficult period in our lives.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Stephen, Thank you so much for your 5* review and for your kind words about our colleague, Yunesh. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Ben, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

2
Collected on: ReviewSolicitor collection source logo
Profile image of Hamda

Hamda

Clinical Negligence

Very professional and empathetic service

I have been incredibly impressed with the service provided by Slater and Gordon during the initial assessment of our clinical negligence enquiry. From the very first contact, the team has been professional, efficient, and deeply empathetic toward our family's sensitive situation. Communication has been clear throughout, and they have made a complex process feel manageable. It is a huge relief to have a firm that listens and takes our concerns seriously. I feel very confident in their expertise as we move forward with our claim.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Hamda, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with an excellent service. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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James

Clinical Negligence

5* thank you for your help

Nathan Bunch took on our case when no others would we were never interested in the money and wanted to get the doctors name in the news so others were aware of him in the hope eventually he'll be stripped of his pin number Nathan, Deborah and the team did this for us, and there was some money at the end of it too, it won't bring our son back to life but it will help his brother have a helping hand so that in some way he's still looking out for his younger brother even though he's not around

A representative from Slater And Gordon Uk Limited responded to this review

Hi James, Thank you so much for your 5* review and for your kind words about our colleague, Nathan. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Victoria, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lee Jones Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Satisfied Client

Satisfied Client

Verified
Clinical Negligence

Success - Clinical Negligence Case

Slater & Gordon pursued our clinical negligence case with great professionalism and thanks to them we got a successful outcome. We are very happy. Thanks in particular to Adil and Derek.

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review and for your kind words about our colleagues, Adil and Derek. It was our pleasure to provide you with an excellent service and we will share your kind words with them, as well as their team leader, Stuart, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lee Jones Customer Analyst

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Andy Mack

Andy Mack

Andy

ALL I CAN SAY FROM THE START IS I WAS TREATED HONESTLY AND TRUTHFULLY WITH EVERY CORRESPONDENCE WITH MY HANDLER MEGAN LIMBURN-REYNOLDS WHO HAS BEEN EXCEPTIONAL IN ALL SHE HAS DONE FOR OUR FAMILY REGARDING MY LATE MOTHER'S MEDICAL NEGLIGENCE CASE REGARDING A NURSING WE AS A FAMILY WOULD LIKE TO THANK EVERYBODY AT SLATER GORDON WHO HAVE HELPED WITH THIS MATTER KIND REGARDS THE MACK FAMILY

Hi Andy, Thank you so much for your 5* review and for your kind words about our colleague, Megan. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Lorraine, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo
Profile image of Mark Brown

Mark Brown

Mark

I’d really like to extend my heartfelt thanks to both Robyn and Owen. I know my claim was never going to be one of your more substantial cases, but for me personally, it was all about Wrightington, Wigan & Leigh NHS Foundation Trust being (WWL) held to account. Their two internal investigations were a complete whitewash, trivialising serious medical misconduct which put my life at substantial risk. With the investigations carried out on behalf of Slater & Gordon, a very clear picture of mistakes, the ignoring of Standard Operating Procedures, documentary errors and unacceptable delays became clear. I was always aware that this litigation would take a few years, and so just under 4 years after the incident, is quite acceptable. I also realise that much of the delay has been caused by WWL and Weightmans, who have repeatedly and unacceptably procrastinated at almost every stage. With Robyn having to be away from work due to health issues, Owen took over my case and really was a breath of fresh air. While I very much appreciate Robyn’s efforts; her only working Tuesday to Thursday, did cause me some frustrations in getting replies etc. So, in summary I’d just like to thank yourselves, for listening to the details of my unfortunate medical incident in the first place. Others declined to take my case seriously. I was also very impressed by the standard of medical experts you appointed. They provided the best possible evidence, giving WWL no room for a credible defence and fully admitting all of the allegations. Kind regards Mark Brown

Hi Mark, Thank you so much for your 5* review and for your kind words about our colleagues, Robyn and Owen. It was our pleasure to provide you with an excellent service and we will share your kind words with them as well as their team leader, Emma, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo
Profile image of Jamie Childers

Jamie Childers

Clinical Negligence

Jamie

Contacted SlaterGordon to investigate pursuance of action against the NHS for negligence post kidney transplant surgery. Bearing in mind, I hadn't actually really given much background in my email around the situation and wanted to discuss in depth on a call, they amazingly made an assessment by themselves in 10 minutes without even talking to me, that I had absolutely no case.

Hi Jamie, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo
Profile image of Ian B0wring

Ian B0wring

Clinical Negligence

Ian

I used Slater & Gordon for a clinical negligence claim. A first class service from the very first telephone call through to the letter of completion, always kept up to date by emails and telephone calls and if I wasn't sure of anything it was explained to me in a way that I could understand. I can't recommend Slater & Gordon enough, and highly recommend them, with no hesitation I would use them again if I need solicitors again.

Hi Ian, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Cheryl Jones

Cheryl Jones

Clinical Negligence

Cheryl

I can’t thank Lauren Landry from Slater & Gordon enough for the support she has given myself and my daughter through a very tough, long process whilst fighting our birth clinical negligence claim. She has been an absolute diamond and went above and beyond to answer all of our many questions, always being there at the end of the phone or email for us. She guided us every step of the way to success. Lauren was very professional but made us feel at ease with her friendly persona. Highly recommended

Hi Cheryl, Thank you so much for your 5* review and for your kind words about our colleague, Lauren. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Chris, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo

Reviews

4.4 /5 24920 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm’s expertise across personal injury, clinical and medical negligence, employment matters, probate, wills, settlement agreements and SEND tribunals. Reviews highlight strong outcomes, thorough case handling and clear, practical legal advice. Clients particularly value the firm’s professionalism, responsiveness, patience and empathy, alongside excellent communication, regular updates and a reassuring, supportive approach. Many also commend the team’s diligence, honesty and ability to explain complex issues simply, making stressful situations much easier to manage.

Excellent service
Clear communication
Professional approach
Supportive advice
Prompt responses
Kept informed
Friendly manner
Stress-free process
Thorough explanations
Great outcome

ReviewSolicitors Review List

Profile image of Racheal

Racheal

Personal Injury

Highly Recommend Mohammed Ali

I honestly cannot recommend Mohammed Ali highly enough. After being involved in an accident in 2023, Mohammed has been by my side throughout my case, It has been a journey, and I am genuinely so grateful that I had Mohammed by my side throughout it. From the very beginning, Mohammed was professional, honest, patient and understanding. There were times when things became difficult and stressful, but Mohammed always fought for me and made sure I was treated fairly. He always looked out for what was best for me and made sure my case was handled properly. He never made me feel like I was going through it alone. I overthink and worry a lot, and Mohammed has always been very understanding of that. Whenever I was feeling worried, paranoid or unsure about something, he would take the time to reassure me and explain things properly. He never made me feel silly for asking questions, even when I probably asked the same things more than once! I genuinely don't think there was ever a time when I needed help and Mohammed wasn't there. Whenever I emailed him, he would always reply and make sure I understood what was happening. I always felt that he listened to me, understood my concerns and genuinely cared about helping me. What I appreciated most was his honesty. He was always straight with me and never made promises just to make me feel better. I trusted his advice throughout my case, and I always felt that he was doing everything he could for me. He fought for me when I needed him to and always made sure I was supported and treated fairly throughout my case. Going through a case like this from the age of 21 to 24 was a big part of my life, and having someone as supportive as Mohammed made such a difference. He was not only professional but also kind, patient and understanding. I never felt like I was just another client. Now that my case has finally come to an end, I can honestly say that Mohammed is one of the best people I have ever worked with. I am forever grateful that he stuck by me, supported me, answered all my questions and reassured me whenever I needed it. I would 100% recommend Mohammed Ali to anyone looking for a solicitor. I honestly could not have asked for anyone better to have represented me!

A representative from Slater And Gordon Uk Limited responded to this review

Hi Racheal, Thank you so much for your 5* review and for your kind words about our colleague, Mohammed. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Gulderen, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Graham

Graham

Personal Injury

Haley Reeves was outstanding in the matter of my claim

In the handling of my car crash compensation claim I would like it noted that Haley Reeves led the claims process with enormous diligence and persistence which resulted in precisely the compensation for which Slater and Gordon had petitioned. This was a wonderful result. Haley's advice to me was at all times supportive, clear and direct. Seriously impressive.

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review and for your kind words about our colleague, Haley. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Nadia

Nadia

Personal Injury

Personal Injury Claim

My solicitor was Donna Rose and I have to say she was really helpful. She took the time to explain things to me and always called me with any updates. I have used a different solicitor for my child's claim and I wish I knew Donna earlier as I would have used her to help me with his claim as well. I feel Donna was very quick and efficient with my claim and getting it settled.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Nadia, Thank you so much for your 5* review and for your kind words about our colleague, Donna. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Steven, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mick Sheldon

Mick Sheldon

Clinical Negligence

Fully recommend this company. Very professional and prompt service

Would like to comment on a very professional capable lady named Beth who listened to me very carefully and took down all the details of the claim and proceeded to keep me fully informed at all times. A very professional service was given. I fully recommend this company of solicitors

A representative from Slater And Gordon Uk Limited responded to this review

Hi Mick, Thank you so much for your 5* review and for your kind words about our colleague, Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jamel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Grant

Grant

Personal Injury

Injury Claim

I highly recommend Shuiken Chan of Slater and Gordon Scotland. Shuiken was professional, knowledgeable, and supportive throughout my case. Communication was clear and timely, and I felt well informed at every stage. Shuiken's dedication and attention to detail resulted in a positive outcome for my case.

Legal experts tagged in
this review

0
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Other Reviews

Profile image of Martin Turner

Martin Turner

Martin

While the case itself took a long time to resolve this was not due to anything to do with my brilliant case handler Ria, she was completely on the ball and kept me up to date. Due to the amount of evidence required, I was concerned that things may have been missed but Ria was reassuring and ensured that everything went smoothly. Thank you Ria for all you hard work.

Hi Martin, Thank you so much for your 5* review and for your kind words about our colleague, Ria. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo
Profile image of Andy Mack

Andy Mack

Andy

ALL I CAN SAY FROM THE START IS I WAS TREATED HONESTLY AND TRUTHFULLY WITH EVERY CORRESPONDENCE WITH MY HANDLER MEGAN LIMBURN-REYNOLDS WHO HAS BEEN EXCEPTIONAL IN ALL SHE HAS DONE FOR OUR FAMILY REGARDING MY LATE MOTHER'S MEDICAL NEGLIGENCE CASE REGARDING A NURSING WE AS A FAMILY WOULD LIKE TO THANK EVERYBODY AT SLATER GORDON WHO HAVE HELPED WITH THIS MATTER KIND REGARDS THE MACK FAMILY

Hi Andy, Thank you so much for your 5* review and for your kind words about our colleague, Megan. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Lorraine, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo
Profile image of Mark Brown

Mark Brown

Mark

I’d really like to extend my heartfelt thanks to both Robyn and Owen. I know my claim was never going to be one of your more substantial cases, but for me personally, it was all about Wrightington, Wigan & Leigh NHS Foundation Trust being (WWL) held to account. Their two internal investigations were a complete whitewash, trivialising serious medical misconduct which put my life at substantial risk. With the investigations carried out on behalf of Slater & Gordon, a very clear picture of mistakes, the ignoring of Standard Operating Procedures, documentary errors and unacceptable delays became clear. I was always aware that this litigation would take a few years, and so just under 4 years after the incident, is quite acceptable. I also realise that much of the delay has been caused by WWL and Weightmans, who have repeatedly and unacceptably procrastinated at almost every stage. With Robyn having to be away from work due to health issues, Owen took over my case and really was a breath of fresh air. While I very much appreciate Robyn’s efforts; her only working Tuesday to Thursday, did cause me some frustrations in getting replies etc. So, in summary I’d just like to thank yourselves, for listening to the details of my unfortunate medical incident in the first place. Others declined to take my case seriously. I was also very impressed by the standard of medical experts you appointed. They provided the best possible evidence, giving WWL no room for a credible defence and fully admitting all of the allegations. Kind regards Mark Brown

Hi Mark, Thank you so much for your 5* review and for your kind words about our colleagues, Robyn and Owen. It was our pleasure to provide you with an excellent service and we will share your kind words with them as well as their team leader, Emma, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo
Profile image of Jamie Childers

Jamie Childers

Clinical Negligence

Jamie

Contacted SlaterGordon to investigate pursuance of action against the NHS for negligence post kidney transplant surgery. Bearing in mind, I hadn't actually really given much background in my email around the situation and wanted to discuss in depth on a call, they amazingly made an assessment by themselves in 10 minutes without even talking to me, that I had absolutely no case.

Hi Jamie, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo
Profile image of Mike Chand

Mike Chand

Mike

Did what it said on the tin!! Top staff Thank you

Hi Mike, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo

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