Slater And Gordon Uk Limited logo

Slater And Gordon Uk Limited

4.8 | 149 Reviews 149 Reviews | Family Law
24,593 Total Company Reviews info icon Family Law | info icon 24,593 Total Company Reviews Family Law | info icon 24,593 Total Company Reviews

Haywood House North, Dumfries Place, Cardiff, South Glamorgan, CF10 3GA

Accepting new clients

Haywood House North, Dumfries Place, Cardiff, South Glamorgan, CF10 3GA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 637338

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Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
6% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Slater And Gordon Uk Limited

Meet the team of Slater And Gordon Uk Limited

Contact & Locations - Slater And Gordon Uk Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Haywood House North, Dumfries Place, Cardiff, South Glamorgan, CF10 3GA

Reviews

4.8 /5 149 Reviews
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Clients say

What clients say about Slater And Gordon Uk Limited

The firm is praised for expertise in personal injury, medical negligence, employment, clinical negligence, EHCP/education and insurance claims, often securing strong settlements and sourcing specialist experts and private care. Clients value clear, timely communication, professionalism, empathy and patience; solicitors are described as supportive, thorough, tenacious and knowledgeable. Many reviews highlight practical, compassionate guidance, attention to detail, and reliable case management that reduces stress during difficult situations.

clear communication
professionalism
supportive staff
empathetic approach
timely updates
knowledgeable solicitors
successful outcomes
thoroughness
responsive service
good advice

ReviewSolicitors Review List

Profile image of Kajal

Kajal

Family Law

Initial consultation

Had an initial consultation with Jenniffer who was amazing and extremely knowledgeable. Gave me clear and concise information and support both during the call and then via a follow up email. The best advice received and extremely quick at responding which makes everything a lot less stressful.

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi Kajal, Thank you so much for your 5* review and for your kind words about our colleague, Jenniffer. It was our pleasure to provide you with an excellent service and we will share your kind words with her. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Liam

Brilliant service

My solicitor was Laura she was an absolute wonder to work with and made a stressful and difficult situation feel easy and calming I can’t thank her enough for everything she’s done.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Liam, Thank you so much for your 5* review and for your kind words about our colleague, Laura. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Angela, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your matter and we wish you all the very best in future. Kind regards, Celine Cosgrove Customer Analyst

0
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Anonymous

Verified

Slater Gordon

Kayleigh Spowart assisted myself and the rest of the family with a claim, was fast and helpful in ensuring we got a positive result.

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review and for your kind words about our colleague, Kayleigh, It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Derek, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Celine Cosgrove Customer Analyst

0
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anonymous

Great support and advice

My husband and I were so impressed with the support and advice we received. The claim and the rehabilitation all went very smoothly and it was wonderful to have so much help at such a difficult time.

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide your husband with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lee Jones Customer Analyst

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James

5* thank you for your help

Nathan Bunch took on our case when no others would we were never interested in the money and wanted to get the doctors name in the news so others were aware of him in the hope eventually he'll be stripped of his pin number Nathan, Deborah and the team did this for us, and there was some money at the end of it too, it won't bring our son back to life but it will help his brother have a helping hand so that in some way he's still looking out for his younger brother even though he's not around

A representative from Slater And Gordon Uk Limited responded to this review

Hi James, Thank you so much for your 5* review and for your kind words about our colleague, Nathan. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Victoria, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lee Jones Customer Analyst

0
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Other Reviews

Profile image of Angela

Angela

Angela

Karen, Joel, and Lara were incredibly helpful, professional, and caring. They were very attentive, and responded in a timely fashion. Being honest, and open with information, and guided me through every step of the way. I am so grateful to them, and they strive for the best outcome. It was a pleasure to work with them. They made difficult situations much more manageable. Thank you. AM

Hi Angela, Thank you so much for your 5* review and for your kind words about our colleagues, Karen, Joel, and Lara. It was our pleasure to provide you with an excellent service and we will share your kind words with them as well as their team leader, Peter, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Varleigh Livermore

Varleigh

The Lawyers were fantastic and I would definitely use them again. The call centre you initially get through to appears to be based in South Africa, this is not an issue however they were not as efficient as expected. I rang for an issue concerning myself and two other colleagues but they took the wrong phone numbers and then did not contact them either by phone or the alternative email. This caused a delay. Once the Lawyers were on the case however everything went fine. I would definitely use them again though as Lawrencia was fantastic and handled my case efficient and thorough. Communication was great and documents were explained and signed off with no issues.

Hi Varleigh, Thank you so much for your review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lucy Ellams Customer Analyst

0
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Tom Morris

Tom

Andrew Allan was responsive and thorough in working through the settlement agreement. Recommend him to others.

Hi Tom, Thank you so much for your 5* review and for your kind words about our colleague, Andrew. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Jennifer, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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I7I5H44M

I7I5H44M

The service received by my dad was poor at the beginning, however once Ryan Ellis took over his case everything changed. He explained and simplified everything and made the whole process a lot easier for me, resulting in my case finally being closed and dealt with.

Hi, Thank you so much for your 5* review and for your kind words about our colleague, Ryan. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Beth, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Susan Oreilly

Susan

Mairead Breen has been very helpful and made the whole process stress free. I was informed of everything regularly and she answered all my questions. I would highly recommend them!

Hi Susan, Thank you so much for your 5* review and for your kind words about our colleague, Mairead. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Christopher, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Reviews

4.4 /5 24593 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Slater And Gordon Uk Limited

The firm is praised for expertise in personal injury, medical negligence, employment, clinical negligence, EHCP/education and insurance claims, often securing strong settlements and sourcing specialist experts and private care. Clients value clear, timely communication, professionalism, empathy and patience; solicitors are described as supportive, thorough, tenacious and knowledgeable. Many reviews highlight practical, compassionate guidance, attention to detail, and reliable case management that reduces stress during difficult situations.

clear communication
professionalism
supportive staff
empathetic approach
timely updates
knowledgeable solicitors
successful outcomes
thoroughness
responsive service
good advice

ReviewSolicitors Review List

Profile image of Lewis White

Lewis White

Personal Injury

Great to work with

Slater and Gordon advocated for me well, communicated clearly and regularly, gave good support and advice. Ultimately we were able to settle my claim with probably as good an outcome as I could have expected, thanks to them.

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anonymous

Prey on the vulnerable

I signed up after seeing either a Facebook advert or receiving a cold text about PCP/car finance compensation. At the time, I was going through an extremely stressful period in my life involving divorce, housing uncertainty, financial problems, menopause and ongoing personal difficulties. I believed I was only making an initial enquiry for information. I tried to cancel almost immediately afterwards but struggled to even find out who I had signed up with, as I had no clear confirmation initially. I later decided to pursue the finance complaint myself directly with the finance company, only to be told another company was already acting on my behalf. I have requested cancellation several times by phone and email, but I continue to receive correspondence and the matter still does not appear to have been closed. The whole experience has caused unnecessary stress and delays at a time when I was already overwhelmed. I personally felt the process was unclear and difficult to stop once signed up. Their communication is slow to non-existent waiting weeks to reply for an email. Please just stop.

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you for your review. If you have any concerns, please email carfinanceclaims@slatergordon.co.uk who should be able to assist. Kind regards, Lucy Ellams Customer Analyst

0
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anonymous

Personal Injury

My Experience

I would like to thank Ilja Dubrovins for his professionalism and communication throughout my whole process of my claim he made it so efficient for me I would strongly recommend Ilja Dubrovins.

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review and for your kind words about our colleague, Ilja. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Karyn, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Mark Brayshaw

Ali Sultan

My experience was smooth and explained to me in a way could understand. It was an employment tribunal and I got the result I wanted through hard work and tenacicy.

Solicitors tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi Mark, Thank you so much for your 5* review and for your kind words about our colleague, Ali. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Peter, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Kajal

Kajal

Family Law

Initial consultation

Had an initial consultation with Jenniffer who was amazing and extremely knowledgeable. Gave me clear and concise information and support both during the call and then via a follow up email. The best advice received and extremely quick at responding which makes everything a lot less stressful.

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi Kajal, Thank you so much for your 5* review and for your kind words about our colleague, Jenniffer. It was our pleasure to provide you with an excellent service and we will share your kind words with her. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Other Reviews

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Celia Bryant

Celia

Amazing experience. Caroline was brilliant and kept us up to date at every stage . Great outcome too . Thanks again Caroline xxxxx

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Jay Heisenberg

Jay

My experience in the beginning was amazing. The last 3 months I haven't received any reply to many emails. Considering this is a large medical negligence claim for cancer I would have expected a response. I do understand that they are going through the discovery phase and trying to update them on some extremely important information has been stressful.

0
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Toni Strain

Toni

Andrew hostler has been amazing for our injury case with my terminally ill mum, fantastic correspondence and answered all of our questions and concerns big or small always available for us too. Thank you so much

Hi Toni, Thank you so much for your 5* review and for your kind words about our colleague, Andrew. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Richard, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Mya keen

Mya

they worked on my personal injury claim for 4 years i was 17 when we started and they have been amazing they got me the best out come and i couldn’t have wished for a better solicitor

Hi Mya, Thank you so much for your 5* review and for your kind words about our colleague, Caroline. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Tracey, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

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Sabrina CH

Sabrina

I can help you improve your business rating with positive reviews, attract new customers, and get negative reviews removed. Please contact me directly. My WhatsApp number is listed on my profile. Contact me here.

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