Watkins & Gunn Limited logo

Watkins & Gunn Limited

4.9 | 164 Reviews 164 Reviews | Personal Injury
721 Total Company Reviews info icon Personal Injury | info icon 721 Total Company Reviews Personal Injury | info icon 721 Total Company Reviews

Ground Floor, Building 5, Castlebridge, Cardiff, South Glamorgan, CF11 9AB

Accepting new clients

Ground Floor, Building 5, Castlebridge, Cardiff, South Glamorgan, CF11 9AB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 822023

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Watkins & Gunn Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Watkins & Gunn Limited are accredited by

Children Law accreditation awarded to Watkins & Gunn Limited
Criminal Litigation accreditation awarded to Watkins & Gunn Limited
Personal Injury accreditation awarded to Watkins & Gunn Limited

Description

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. During the current crisis we have systems in place to ensure that we are able to work efficiently and safely to support you with all of your legal needs. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Watkins & Gunn Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Watkins & Gunn Limited are accredited by

Children Law accreditation awarded to Watkins & Gunn Limited
Criminal Litigation accreditation awarded to Watkins & Gunn Limited
Personal Injury accreditation awarded to Watkins & Gunn Limited

Description

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. During the current crisis we have systems in place to ensure that we are able to work efficiently and safely to support you with all of your legal needs. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Watkins & Gunn Limited

Meet the team of Watkins & Gunn Limited

Contact & Locations - Watkins & Gunn Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Ground Floor, Building 5, Castlebridge, Cardiff, South Glamorgan, CF11 9AB

Reviews

4.9 /5 164 Reviews
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Clients say

What clients say about Watkins & Gunn Limited

The firm specialises in personal injury, employment, conveyancing, probate and dispute resolution, demonstrating strong legal expertise and effective case outcomes. Clients value clear, jargon‑free explanations, regular communication and responsiveness by email, phone and video. The team is described as professional, thorough and tenacious, showing empathy, patience and a personable, friendly manner. Clients praise the firm’s reliability, proactivity and dedication to achieving positive results, often noting trustworthiness, compassion and practical support through difficult times.

clear communication
helpful staff
professional service
timely updates
approachable team
compassionate care
expert knowledge
successful outcomes
reasonable fees
responsive contact

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Personal Injury

Gary Dickinson and Sue Garland

I can honestly say that I could not have asked for a better lawyer. From day one Gary treated me with respect and I will never forget the way he made me feel. Both he and Sue kept me informed and fought my corner all the way through my case. I was warned initially that this was not going to be an easy ride. After my accident I was very worried about everything. My health my work and my future. Gary took a huge weight off my shoulders. He explained things in plain English always returned my calls and made me feel as though I was his only client. Ĺ what impressed me most is how he and Sue worked so hard for me Garry explained things in plain English, he only cared about getting the right result for me and my family. He stood up to the other side and never backed down. Thanks to his efforts I got a result I never thought possible. I would recommend him and Sue to any hardworking person who needs a honest, straight talking and kind lawyer. Gary and Sue our top class and I can only thank them for everything they did for me

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Wayne Reed

Verified

Accident At Work Claim

I would highly recommend Sue and Garry to deal with any disputes. I found them both very approachable and knowledgeable. I can not thank Sue enough for the help she organised for me regarding physiotherapy and a big thank you to Garry for pursuing my claim

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teresa

Verified

work place accident

I cannot recommend my solicitor highly enough. From the outset, they demonstrated professionalism, expertise, and a clear commitment to achieving the best possible outcome in my case. Thanks to their persistence and attention to detail, my employer ultimately admitted liability—something that felt far from certain at the beginning. What truly stood out was their communication. I was kept informed at every stage of the process, with everything explained clearly and in a way that was easy to understand. This gave me real confidence and peace of mind throughout what could have been a very stressful experience. Their dedication, knowledge, and client-focused approach made all the difference. I’m extremely grateful for their hard work and would not hesitate to recommend their services to anyone in need of a reliable and effective solicitor.

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Callum

Verified

Gary Dickinson Review

I cannot recommend Gary Dickinson highly enough. From the outset of my personal injury claim Gary demonstrated priceless experience, exceptional tenacity and a supportive understanding of what had happened to me during the time of my accident. Gary navigated me through the complexities with my case with ease and was very reassuring throughout. When troubles arose I did not worry, I just picked up the phone and Gary was always there to reassure me that everything was ok. I struggled with PTSD after my injury and if it wasn’t for Gary and his genuine passion for actually wanting me to get through the bad times who knows were I would have ended up. I didn’t just meet a solicitor I met a friend. He fought passionately and tirelessly to ensure I got a fair settlement and if anyone is looking to go down the legal route in regards to personal injury then please look no further! I would also like to make a special mention to Susan Garland. Sue worked alongside Gary on my case and was also fantastic in everyway.

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Reply by profile image of Garry Dickinson

Garry Dickinson

Good afternoon Callum Thank you for your kind words, it means a lot to us both. I'm just glad we could bring your claim to a satisfactory conclusion. Kind regards Garry

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Josh c

Verified

Injury at work

I can’t recommend Gary enough! From start to finish, he was absolutely brilliant with my foot injury claim. He kept me informed the whole way through, made everything easy to understand, and genuinely had my best interests at heart. Thanks to his hard work and dedication, I received a £35,000 payout, which has made a massive difference for me. If you’re looking for a solicitor who actually cares and delivers results, Gary is your man. Top service, top result – 5 stars all the way!

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Reply by profile image of Garry Dickinson

Garry Dickinson

Hi Josh Thank you for your kind words, its very much appreciated. I'm glad we could get you a settlement you are happy with. Thanks again Garry

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Other Reviews

Profile image of Gemma

Gemma

Personal Injury

Gemma

I cannot thank Watkins & Gunn enough for these past few years fighting my claim for me. They were so kind, friendly and easy to talk to. They were also incredibly thorough and kept me updated every step of the way. I'm also over the moon with the result of my claim and I could not have done it without them. I would highly recommend them to all.

Solicitors tagged in
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Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this lovely review from you, as your feedback is important to us. It was a pleasure working with you. We are pleased that you are happy with the outcome and look forward to working with you in the future on any of your legal needs.

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E

A client

Watkins & Gunn Solicitors took on my injury claim after 2 years of nothing been done by another solicitors. To be honest I wasn't expecting anything due to the 2 years bad experience. I have to say that I have nothing but praise for this company, in particular, Sara who was personally dealing with my case. Sara was 100% on the ball. She consistently kept me up to date and kept me well informed of deadlines and how the case was going. Her manner on the phone came across as someone you could place confidence in and above all I was extremely impressed with her professionalism. I would not hesitate to recommend this company for any legal matter. Couldn't thank Sara enough for finalising my injury claim which she made successful.

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jake

jake

Very good experience with watkins & gunn. Had an injury at work and they made it stress free and were very informative and got my compensation without any hassle.

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Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this positive review from you, as your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

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John

John

I approached Watkins & Gunn Solicitors with 2 separate claims. Once they looked at my claims they were able to resolve them and got an amazing settlement covering my injuries and losses

Solicitors tagged in
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Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this excellent review from you as your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

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mustafa

Personal Injury

mustafa

Very friendly and knowledgeable, had a great experience dealing with them.

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Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this excellent review from you. Your feedback is very important to us. We look forward to working with you in the future on any of your legal needs.

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Reviews

4.8 /5 721 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Watkins & Gunn Limited

The firm specialises in personal injury, employment, conveyancing, probate and dispute resolution, demonstrating strong legal expertise and effective case outcomes. Clients value clear, jargon‑free explanations, regular communication and responsiveness by email, phone and video. The team is described as professional, thorough and tenacious, showing empathy, patience and a personable, friendly manner. Clients praise the firm’s reliability, proactivity and dedication to achieving positive results, often noting trustworthiness, compassion and practical support through difficult times.

clear communication
helpful staff
professional service
timely updates
approachable team
compassionate care
expert knowledge
successful outcomes
reasonable fees
responsive contact

ReviewSolicitors Review List

Profile image of Mr martin kernoghan

Mr martin kernoghan

Family Law

A real diamond

This lady has been so helpful from start to finish. She has always been polite and told me how it is in plain English. Always happy to answer any questions I have had either by e mail or video call. I have been grateful to Natalie and her hard working team for all they have done . I wish you and every member of your team great success in the future.

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Profile image of Anonymous

Anonymous

Verified
Personal Injury

Gary Dickinson and Sue Garland

I can honestly say that I could not have asked for a better lawyer. From day one Gary treated me with respect and I will never forget the way he made me feel. Both he and Sue kept me informed and fought my corner all the way through my case. I was warned initially that this was not going to be an easy ride. After my accident I was very worried about everything. My health my work and my future. Gary took a huge weight off my shoulders. He explained things in plain English always returned my calls and made me feel as though I was his only client. Ĺ what impressed me most is how he and Sue worked so hard for me Garry explained things in plain English, he only cared about getting the right result for me and my family. He stood up to the other side and never backed down. Thanks to his efforts I got a result I never thought possible. I would recommend him and Sue to any hardworking person who needs a honest, straight talking and kind lawyer. Gary and Sue our top class and I can only thank them for everything they did for me

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0
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Anonymous

Verified

Claim

Very helpful, very efficient and very patient with me

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Profile image of Wayne Reed

Wayne Reed

Verified

Accident At Work Claim

I would highly recommend Sue and Garry to deal with any disputes. I found them both very approachable and knowledgeable. I can not thank Sue enough for the help she organised for me regarding physiotherapy and a big thank you to Garry for pursuing my claim

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Anonymous

Verified
Driving offences

Driving offence representation

Jonathan made an incredibly stressful situation feel far more manageable from start to finish. His professionalism and expertise were clear throughout, and I was absolutely delighted with the outcome. I’m very grateful for all his help and wouldn’t hesitate to recommend him.

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Other Reviews

Profile image of Jo Brown

Jo Brown

A client

I cannot thank Natalie Corten enough for the outstanding support, dedication, and professionalism she showed throughout one of the most stressful and emotional periods of our lives. From the very beginning, she guided us with compassion, honesty, and exceptional legal knowledge, always making sure we understood every step of the process. Natalie fought tirelessly for our family and for the rights and safety of our children, and thanks to her hard work and determination, we achieved the outcome we had hoped and fought for. Her commitment never wavered, even during the most challenging moments and complex court proceedings. What truly sets Natalie apart is that she goes far beyond what you would normally expect from a solicitor. She was there for us emotionally as well as legally, offering reassurance, support, and practical guidance whenever urgent issues arose, no matter the time of day. We always felt that she genuinely cared about our family and the wellbeing of our children. Her patience, attention to detail, and ability to remain calm under pressure gave us confidence during an incredibly difficult time. She consistently acted with integrity and professionalism whilst also showing empathy and understanding throughout the entire process. Because of Natalie’s dedication and hard work, our family has been able to remain together and our children are safe with both parents where they belong. I will always be grateful for everything she has done for us. I would wholeheartedly recommend Natalie Corten to anyone facing family law matters or difficult legal proceedings. She is an exceptional solicitor, an incredible advocate, and someone I would not hesitate to return to in the future should we ever need legal representation again.

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nicola robbins

nicola

Natalie was brilliant with me in such a sensitive and upsetting situation. She was informative and put me at ease. I feel she spent that extra bit of time just making sure I understood the process. Would highly recommend Natalie to anyone, thank you so much!

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Ross Card

Ross

Mark from the property team has dealt with my house sale and onward purchase. Mark was easily contactable throughout the whole process and ensured I was kept up to date at all times. I felt the fees were very reasonable and the service provided was professional and timely. I would highly recommend Watkins and Gunn for any conveyancing needs.

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Janine

Janine

Watkins & Gunn, Pontypool have helped me with probate and property matters. Danielle, Mark and their teams very professional throughout. Nothing was too much trouble. Can't thank them enough for their help through very tough times.

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Reply by profile image of Jonathan Wellington

Jonathan Wellington

Many thanks for your review. We would be delighted to assist with any legal work in the future.

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Carol

Wills, Trusts & Probate

Carol

I rewrote my Will with Danielle. Danielle was able to provide me with good advice and guidance. She is knowledgeable as well as warm and approachable. My Will was completed very quickly. Pleasure doing business with. Highly recommended

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