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Eric Robinson Solicitors

4.9 | 197 Reviews 197 Reviews | Development plot sales
2,448 Total Company Reviews info icon Development plot sales | info icon 2,448 Total Company Reviews Development plot sales | info icon 2,448 Total Company Reviews

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30 (Open)
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Reviews

4.9 /5 197 Reviews
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Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm’s expertise in wills, LPAs, probate, conveyancing (residential and commercial), employment and property transactions, highlighting prompt, thorough and technically strong legal work. They value professionalism, clear plain‑English explanations, empathy and sensitivity during difficult times, plus strong communication, responsiveness and attention to detail. Reviewers consistently note reliability, patience, pragmatic problem‑solving and a friendly, approachable manner that makes stressful processes smooth and reassuring.

Professional
Responsive communication
Knowledgeable advice
Efficient service
Friendly staff
Clear explanations
Empathetic support
Attention to detail
Prompt updates
Stress‑free process

ReviewSolicitors Review List

Profile image of Hannah

Hannah

Timely professional and responsive

Chloe helped us with the legal side of securing a new tenant for our restaurant. It was complicated as the restaurant spanned ours and another property. Chloe provided timely professional support throughout. I will use her again and am happy to recommend her to others.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We’re delighted to hear that you had a positive experience and that the support provided was helpful throughout. Your feedback is very much appreciated, and we look forward to assisting you again in the future.

0
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Katie Clark

Verified
Housing & Property

Amazing service from start to finish

I used Michala for my remortgage, which I thought would be a straightforward process. Michala quickly picked up on an error with my previous mortgage that had been made by a different solicitors, four years ago. Michala then helped me to get this resolved and went above and beyond to make sure this was sorted as quickly as it could be. Without her, I have no doubt that my offer would probably have expired and I would have been in quite a desperate position. Thank you so much for everything, I cannot recommend highly enough

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Michala. We look forward to working with you again in the future.

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Anita

Verified

Excellent Service through the process

I was selling my property, and the process was handled by Chantelle at the Hedge End office. The entire process ran smoothly, with Chantelle providing regular updates and responding promptly to any queries I had. The sale was completed quickly and seamlessly. I would highly recommend Eric Robinson and would happily use their services again in the future.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Charlotte Moore

Verified
Commercial Property

Chantelle Bennet

Chantelle has been an amazing solicitor helping us with our house buying process. She was great with communication and answered all our questions promptly. Chantelle made our house buying process smooth and stress free. We would 100% recommend using these solicitors!

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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pam t

Housing & Property

very helpful and efficient conveyancing

all went smoothly . helpful and efficient

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

0
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Other Reviews

Profile image of Kamil

Kamil

Kamil

Hats off to Samantha Gilby and Cathy Bailey, they showcased an outstanding level of professionalism when taking me through my property purchase.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review and feedback. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Matt

Matt

We worked with Ben Smith (at Eric Robinson Solicitors) to purchase our property in Lymington and we'd highly recommend him. Ben worked proactively with our Estate Agent and the Seller's solicitor to ensure a smooth process. He's also a super nice person and a pleasure to work with!

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Stuart

Stuart

We used Chloe Winstanley for a commercial property purchase and found her extremely helpful and knowledgable. She was extremely efficient and I am glad that we decided to use their services as it wasn't as straightforward as I was hoping so we were glad for Chloe's expertise.

0
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Lauren

Employment

Lauren

I recently worked with Chelsea Marsh, and I cannot recommend her highly enough. From start to finish, Chelsea provided outstanding support, clear guidance, and consistently prompt communication. She handled my settlement agreement under a very short deadline and still delivered an incredibly thorough and professional service. Chelsea made the entire process far less stressful and ensured I understood every step along the way. Her expertise, patience, and straightforward communication were invaluable, and I am genuinely grateful for everything she did on my behalf. I would confidently recommend Chelsea to anyone seeking a solicitor who is both highly skilled and supportive.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Jeremy

Jeremy

I recently purchased a property with Merriman, and they were very professional & helpful in navigating a tricky & drawn-out process. Natalie Plank & later Kelly Carson & Daniel Slade were responsible for my case, and I felt I was in good hands throughout.

0
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Reviews

4.9 /5 2448 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm’s expertise in wills, LPAs, probate, conveyancing (residential and commercial), employment and property transactions, highlighting prompt, thorough and technically strong legal work. They value professionalism, clear plain‑English explanations, empathy and sensitivity during difficult times, plus strong communication, responsiveness and attention to detail. Reviewers consistently note reliability, patience, pragmatic problem‑solving and a friendly, approachable manner that makes stressful processes smooth and reassuring.

Professional
Responsive communication
Knowledgeable advice
Efficient service
Friendly staff
Clear explanations
Empathetic support
Attention to detail
Prompt updates
Stress‑free process

ReviewSolicitors Review List

Profile image of David Matthews

David Matthews

Verified
Wills, Trusts & Probate

Will needed writing

My experience of solicitor after many years.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you were very happy with the service provided and thank you for instructing our firm.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Hannah

Hannah

Timely professional and responsive

Chloe helped us with the legal side of securing a new tenant for our restaurant. It was complicated as the restaurant spanned ours and another property. Chloe provided timely professional support throughout. I will use her again and am happy to recommend her to others.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We’re delighted to hear that you had a positive experience and that the support provided was helpful throughout. Your feedback is very much appreciated, and we look forward to assisting you again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Verified

Trust Administration - Making a seemingly complex situation so much less confronting

Many thanks to Leigh for assisting in what initially felt like a really intimidating and complicated situation much more manageable from the outset. A great balance between professional and approachable. I always felt supported and informed throughout the process. I would not hesitate to recommend Leigh.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your positive feedback. We’re really pleased to hear you were happy with the service provided, and we appreciate you taking the time to leave a review

0
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anonymous

Verified

Will Writing Service - Leigh Burwood

Leigh was professional and offered practical and applicable advice during my will writing appointment. I am happy to recommend Leigh.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you were very happy with the service provided and thank you for instructing our firm.

0
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anonymous

Verified

Leigh Burwood - CRUK Will

Leigh Burwood - Will Writing. Great Legal Knowledge, Smooth Process, Sensible Advice and Friendly.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you were very happy with the service provided and thank you for instructing our firm.

0
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Other Reviews

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Kevin Luter

Kevin

Excellent service

0
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Alysha T

Alysha

We couldn't be happier with the service we received from Eric Robinson Solicitors. Hazzra Huxford and Sylvia Garcia were both fantastic working on the sale of our property and onward purchase. We exchanged contracts just 6.5 weeks after offers were accepted! The whole experience was smooth and stress free, with the best communication and continuous regular updates we've experienced working with a conveyancing solicitor. We would highly recommend Eric Robinson Solicitors.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

0
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Profile image of Ken Brown

Ken Brown

Ken

Cathy and Samantha have been extremely helpful and Cathy has also been very supportive during a rather protacted sale, none of which was their fault, at a very difficult time for me. Everything has been concluded successfully and I am extremely grateful.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Profile image of Deponkor paul

Deponkor paul

Deponkor

We are so happy to finally move into our new home, and it would not have been possible without Michelle Parker’s hard work and support throughout the entire process. Michelle was absolutely amazing, and we are truly grateful that she handled our case. The transaction was very dramatic and frustrating at times, but Michelle’s professionalism, patience, effective communication, and continuous efforts helped us get through everything successfully. She was always supportive, responsive, and reassuring during a stressful time. I honestly don’t have enough words to thank Michelle Parker for everything she did for us. I would highly recommend her to anyone looking for a reliable and dedicated solicitor.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Profile image of Han S

Han S

Han

We recently bought our first home and were recommended Eric Robinson by a friend - our solicitor Michelle was absolutely wonderful. Extremely responsive and helpful and warm and just made the whole process feel easy. She was also very patient with my constant barrage of questions! We bought our house in south east London so even if you’re not based in Southampton I strongly recommend this office. Shout out to Afshana and Allison too who covered for Michelle when she was off who were also excellent - really impressed at how they ALWAYS had cover lined up to keep things moving along and someone would ALWAYS reply to you and never leave you hanging. Anyway - would rate them 10/10 and new home is great and it was relatively painless experience! Thank you lovely Bitterne team.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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