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Eric Robinson Solicitors

5.0 | 21 Reviews 21 Reviews | Contentious Cladding
2,437 Total Company Reviews info icon Contentious Cladding | info icon 2,437 Total Company Reviews Contentious Cladding | info icon 2,437 Total Company Reviews

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors |

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 5.0/5
Approachability 4.9/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Reviews

5.0 /5 21 Reviews
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Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm for strong specialisms in conveyancing, wills, probate, lasting powers of attorney, commercial and employment law. Reviews highlight technical expertise, attention to detail and efficient, timely handling of complex matters. Valued soft skills include clear communication, responsiveness, empathy, patience and professionalism; clients also note approachability, warmth, tenacity and a reassuring, supportive manner that reduces stress and delivers positive outcomes.

clear communication
professional service
friendly staff
efficient process
responsive team
empathetic support
attention to detail
timely updates
stress free
knowledgeable advice

ReviewSolicitors Review List

Profile image of Ian Josephs

Ian Josephs

Deed of Guarantee

I had an excellent experience working with Chelsea Marsh at Eric Robinson Solicitors. She assisted me with a deed of guarantee and was highly professional, responsive, and thorough throughout the process. Chelsea communicated clearly at every stage, explained everything in a way that was easy to understand, and ensured all documentation was handled efficiently and accurately. I would not hesitate to recommend Chelsea to anyone seeking reliable legal support, and I would be very happy to work with her again in the future.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

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Profile image of Elyse Roberts

Elyse Roberts

Verified
Wills, Trusts & Probate

Professional

Jo was very professional, explained every step and had excellent communication. I would recommend Eric Robinson Solicitors to everyone.

Legal experts tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Jo. We look forward to working with you again in the future.

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Jeff

Verified

Court of Protection application

Guidance was provided throughout the process. Enquiries were dealt with quickly, and the application forms completed as far as possible before requiring personal input.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Mr Richard Frost

Verified

Excellent.

Really nice and highly professional experience . We came away very happy with our experience with Eric Robinson Solicitors and with our solicitor Matthew Porter who answered all our queries extremely well .

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Abdul Shahid

Abdul Shahid

Verified
Housing & Property

Excellent solicitor at Eric Robinson in Chandlers Ford.

The solicitor there was excellent and professional. Answered my questions efficiently and completed the task well.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Richard

Richard

Richard

We have just purchased our first house and we had Vicki Jones as our solicitor. We couldn't recommend Eric Robinson Solicitors enough, I know there was a lot of work going on behind the scenes but we were stress free with the process. We will definitely be using their services again in the future. Thank you!

0
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Profile image of Michael

Michael

Housing & Property

Michael's experience...

We really couldn’t have asked for a better solicitor ! Samantha and Cathy have been absolutely amazing with the purchase of our new home! We have had all questions answered for us that we have asked for, they are quick to respond to us and have just overall been amazing , fantastic company with wonderful staff! 5 stars from us

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Joelle Elisabeth Beate

Joelle Elisabeth Beate

Housing & Property

Joelle Elisabeth Beate's experience...

Eric Solicitors have been exceptional. Never having done this before, they made the process seamless and doable. Always on hand with anything. I just can't thank you enough!

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Val

Housing & Property

Val's experience...

My second solicitor was excellent, the first one Hannah Jones left and Theresa Woodford took over about 2 thirds way of the contract. Very pleased with her as she was really landed in the deep end. Also thanks to her assistant Ellie Waite.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Joseph

Housing & Property

Joseph's experience...

Unfortunately had a long winded mortgage application which took a total of 11 months start to finish (through no fault of Eric Robinsons Solicitors). Ben has been AMAZING! Constantly keeping me up to date and always on hand for any questions I had. It has been a pleasure having you as my solicitor. Thanks for everything.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.9 /5 2437 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm for strong specialisms in conveyancing, wills, probate, lasting powers of attorney, commercial and employment law. Reviews highlight technical expertise, attention to detail and efficient, timely handling of complex matters. Valued soft skills include clear communication, responsiveness, empathy, patience and professionalism; clients also note approachability, warmth, tenacity and a reassuring, supportive manner that reduces stress and delivers positive outcomes.

clear communication
professional service
friendly staff
efficient process
responsive team
empathetic support
attention to detail
timely updates
stress free
knowledgeable advice

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Will Writing

From initial contact, Matthew was first class. We went through the will writing step by step and we were made to feel comfortable talking about a very delicate topic. A draft copy was sent very quickly and the whole process including witnessing signatures was very professionally done. Would be even better if you were offered a drink on arrival. Overall we were very satisfied and we would highly recommend. Great service at a reasonable price. Thanks Matthew.

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Profile image of Anita

Anita

Verified

Excellent Service through the process

I was selling my property, and the process was handled by Chantelle at the Hedge End office. The entire process ran smoothly, with Chantelle providing regular updates and responding promptly to any queries I had. The sale was completed quickly and seamlessly. I would highly recommend Eric Robinson and would happily use their services again in the future.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Derek walker

Verified

Wills

Matthew has been extremely helpful throughout this process, explaining everything to us, many thanks to him.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Matthew. We look forward to working with you again in the future.

0
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Profile image of anonymous

anonymous

Housing & Property

Amazing service

Kelly was amazing from start to finish, she kept us updated all the time and was extremely thorough.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Kelly. We look forward to working with you again in the future.

0
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Profile image of Tim

Tim

Verified
Housing & Property

Amazing Service

Chantelle Bennett at Eric Robinson Solicitors made the whole sale process fornus extreme smooth. Her professionalism and understanding made contacting her very easy. If you are looking for a solicitor - we would highly recommend her and Eric Robinson Solicitors

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing Chantelle and our firm.

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Other Reviews

Profile image of Alysha T

Alysha T

Alysha

We couldn't be happier with the service we received from Eric Robinson Solicitors. Hazzra Huxford and Sylvia Garcia were both fantastic working on the sale of our property and onward purchase. We exchanged contracts just 6.5 weeks after offers were accepted! The whole experience was smooth and stress free, with the best communication and continuous regular updates we've experienced working with a conveyancing solicitor. We would highly recommend Eric Robinson Solicitors.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

0
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Profile image of Ken Brown

Ken Brown

Ken

Cathy and Samantha have been extremely helpful and Cathy has also been very supportive during a rather protacted sale, none of which was their fault, at a very difficult time for me. Everything has been concluded successfully and I am extremely grateful.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Profile image of Deponkor paul

Deponkor paul

Deponkor

We are so happy to finally move into our new home, and it would not have been possible without Michelle Parker’s hard work and support throughout the entire process. Michelle was absolutely amazing, and we are truly grateful that she handled our case. The transaction was very dramatic and frustrating at times, but Michelle’s professionalism, patience, effective communication, and continuous efforts helped us get through everything successfully. She was always supportive, responsive, and reassuring during a stressful time. I honestly don’t have enough words to thank Michelle Parker for everything she did for us. I would highly recommend her to anyone looking for a reliable and dedicated solicitor.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Profile image of Han S

Han S

Han

We recently bought our first home and were recommended Eric Robinson by a friend - our solicitor Michelle was absolutely wonderful. Extremely responsive and helpful and warm and just made the whole process feel easy. She was also very patient with my constant barrage of questions! We bought our house in south east London so even if you’re not based in Southampton I strongly recommend this office. Shout out to Afshana and Allison too who covered for Michelle when she was off who were also excellent - really impressed at how they ALWAYS had cover lined up to keep things moving along and someone would ALWAYS reply to you and never leave you hanging. Anyway - would rate them 10/10 and new home is great and it was relatively painless experience! Thank you lovely Bitterne team.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Profile image of Geoffrey

Geoffrey

Geoffrey

Excellent service. I was kept advised of progress throughout and any query I had was dealt with in a speedy and professional manner.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

0
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