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Eric Robinson Solicitors

5.0 | 21 Reviews 21 Reviews | Notarisation & Certification
2,447 Total Company Reviews info icon Notarisation & Certification | info icon 2,447 Total Company Reviews Notarisation & Certification | info icon 2,447 Total Company Reviews

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
16% above
national average
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Reviews

5.0 /5 21 Reviews
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Rating

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Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm’s expertise in wills, LPAs, probate, conveyancing (residential and commercial), employment and property transactions, highlighting prompt, thorough and technically strong legal work. They value professionalism, clear plain‑English explanations, empathy and sensitivity during difficult times, plus strong communication, responsiveness and attention to detail. Reviewers consistently note reliability, patience, pragmatic problem‑solving and a friendly, approachable manner that makes stressful processes smooth and reassuring.

Professional
Responsive communication
Knowledgeable advice
Efficient service
Friendly staff
Clear explanations
Empathetic support
Attention to detail
Prompt updates
Stress‑free process

ReviewSolicitors Review List

Profile image of Kelly Cannock

Kelly Cannock

Verified
Employment

Nayo was brilliant and patient

I had dealt with Nayo for my settlement agreement. He had helped me to understand all terms of the contract as well as gave me advice to have bits removed or get clarity on some sections. He was very patient with me through the whole process. I would highly recommend Nayo as well as the firm as the service was great from the moment stepped into the building to the signing of the contract. Thank-you again Nayo.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review and feedback which we have passed onto Nayo. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Sue - Southampton

Verified
Employment

Super convenient and helpful

Personal, convenient and thorough. In a sticky situation its good to have a reassuring voice of reason on the phone. No faffing and super convenient being able to do everything over the phone. With the support of the Eric Robinson team I was able to turn my settlement around super quickly from the comfort of my own home. I very much appreciated the simple and straight forward way it was handled. I hopefully won't have the need for this service again but if I do, I wouldn't hesitate to use this team again.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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James

Deed

Excellent service, highly efficient and speedy

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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David

Housing & Property

Natalie was excellent

Natalie did an excellent job supporting me through my recent house purchase. She was very attentive and professional and made the process feel very smooth and painless.

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A representative from Eric Robinson Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Housing & Property

Outstanding Recommendation

Felt 100% secure with Natalie handling our sale and purchase - very thorough and efficient.

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A representative from Eric Robinson Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Corinne

Corinne

Corinne

We have just completed on the sale of our property and used Eric Robinson in Bitterne. We were nervous going into the process of using a solicitor due to a previous issue with our last sale and the solicitor we used. However ER have restored our faith in solicitors! Allison & Michelle dealt with our sale from start to finish and have been amazing, the service received has been outstanding and the whole experience seamless. I highly recommend Eric Robinson and will most definitely be using them again when it comes to our next purchase. Thank you so much!

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We really appreciate the positive feedback which we have passed on to our staff who assisted you and are glad that you received an excellent service. We are similarly grateful to you for recommending the firm's services to others and look forward to working with you again in the future.

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Jennifer

Jennifer

I just bought my first home, and Angela Payne helped me. I could not be happier all around with both the purchase, and the service that Angela provided me. Her attention to detail saved me in a few instances, and her timely, professional, and accurate handling of my purchase was just fantastic. I am over the moon with this commitment, and I don't think I could have done it without Angela. I highly recommend her for your legal needs, and will use her again if/when the time comes.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Joe

Joe

Very professional and punctual service. I recommend to anyone buying/selling a house.

A representative from Eric Robinson Solicitors responded to this review

Thank you for your review. We are really pleased that you enjoyed such a positive experience when using the firm. We are similarly grateful to you for recommending the firm's services to others. We look forward to working with you again in the future.

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V

A client

I needed a certified copy of a document, and when I walked-in, the man was super kind, and he certified it free of charge. I would definitely return there if I d need a solicitor. Thank you again Sir.

Reply by profile image of David Lawrence

David Lawrence

Thank you and we are pleased to have been of assistance. We look forward to acting on your behalf in the future.

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Profile image of Annie

Annie

Housing & Property

Annie

Michala Was my solicitor for my first property. As this was something knew to me she made sure to have everything in order and explained everything in detail. She was also a phone call away if I needed something. There was a couple issues from the other party but Michala was quick to act, allowing for a fast and smooth process. I was very happy with the service i received and I’ll be recommend Michala highly to everyone.

Legal experts tagged in
this review

A representative from Eric Robinson Solicitors responded to this review

Thank you for your review of our conveyancing services and we are delighted that you enjoyed such a positive experience. We are pleased to note that you recommend the firm to others too. We hope you will be very happy in your first home.

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Reviews

4.9 /5 2447 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm’s expertise in wills, LPAs, probate, conveyancing (residential and commercial), employment and property transactions, highlighting prompt, thorough and technically strong legal work. They value professionalism, clear plain‑English explanations, empathy and sensitivity during difficult times, plus strong communication, responsiveness and attention to detail. Reviewers consistently note reliability, patience, pragmatic problem‑solving and a friendly, approachable manner that makes stressful processes smooth and reassuring.

Professional
Responsive communication
Knowledgeable advice
Efficient service
Friendly staff
Clear explanations
Empathetic support
Attention to detail
Prompt updates
Stress‑free process

ReviewSolicitors Review List

Profile image of David Matthews

David Matthews

Verified
Wills, Trusts & Probate

Will needed writing

My experience of solicitor after many years.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you were very happy with the service provided and thank you for instructing our firm.

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Profile image of Hannah

Hannah

Timely professional and responsive

Chloe helped us with the legal side of securing a new tenant for our restaurant. It was complicated as the restaurant spanned ours and another property. Chloe provided timely professional support throughout. I will use her again and am happy to recommend her to others.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We’re delighted to hear that you had a positive experience and that the support provided was helpful throughout. Your feedback is very much appreciated, and we look forward to assisting you again in the future.

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anonymous

Verified

Trust Administration - Making a seemingly complex situation so much less confronting

Many thanks to Leigh for assisting in what initially felt like a really intimidating and complicated situation much more manageable from the outset. A great balance between professional and approachable. I always felt supported and informed throughout the process. I would not hesitate to recommend Leigh.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your positive feedback. We’re really pleased to hear you were happy with the service provided, and we appreciate you taking the time to leave a review

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anonymous

Verified

Will Writing Service - Leigh Burwood

Leigh was professional and offered practical and applicable advice during my will writing appointment. I am happy to recommend Leigh.

Legal experts tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you were very happy with the service provided and thank you for instructing our firm.

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anonymous

Verified

Leigh Burwood - CRUK Will

Leigh Burwood - Will Writing. Great Legal Knowledge, Smooth Process, Sensible Advice and Friendly.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you were very happy with the service provided and thank you for instructing our firm.

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Other Reviews

Profile image of Alysha T

Alysha T

Alysha

We couldn't be happier with the service we received from Eric Robinson Solicitors. Hazzra Huxford and Sylvia Garcia were both fantastic working on the sale of our property and onward purchase. We exchanged contracts just 6.5 weeks after offers were accepted! The whole experience was smooth and stress free, with the best communication and continuous regular updates we've experienced working with a conveyancing solicitor. We would highly recommend Eric Robinson Solicitors.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

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Profile image of Ken Brown

Ken Brown

Ken

Cathy and Samantha have been extremely helpful and Cathy has also been very supportive during a rather protacted sale, none of which was their fault, at a very difficult time for me. Everything has been concluded successfully and I am extremely grateful.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Profile image of Deponkor paul

Deponkor paul

Deponkor

We are so happy to finally move into our new home, and it would not have been possible without Michelle Parker’s hard work and support throughout the entire process. Michelle was absolutely amazing, and we are truly grateful that she handled our case. The transaction was very dramatic and frustrating at times, but Michelle’s professionalism, patience, effective communication, and continuous efforts helped us get through everything successfully. She was always supportive, responsive, and reassuring during a stressful time. I honestly don’t have enough words to thank Michelle Parker for everything she did for us. I would highly recommend her to anyone looking for a reliable and dedicated solicitor.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Profile image of Han S

Han S

Han

We recently bought our first home and were recommended Eric Robinson by a friend - our solicitor Michelle was absolutely wonderful. Extremely responsive and helpful and warm and just made the whole process feel easy. She was also very patient with my constant barrage of questions! We bought our house in south east London so even if you’re not based in Southampton I strongly recommend this office. Shout out to Afshana and Allison too who covered for Michelle when she was off who were also excellent - really impressed at how they ALWAYS had cover lined up to keep things moving along and someone would ALWAYS reply to you and never leave you hanging. Anyway - would rate them 10/10 and new home is great and it was relatively painless experience! Thank you lovely Bitterne team.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Geoffrey

Geoffrey

Excellent service. I was kept advised of progress throughout and any query I had was dealt with in a speedy and professional manner.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

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