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Abusive acts or practices in the consumer area covers misleading or aggressive trading practices by businesses that harm consumers, regulated under consumer protection law and related enforcement. A solicitor practising in this area advises consumers who have faced misleading claims, pressure selling, unfair contract terms, or other deceptive conduct. They assess evidence, advise on potential breaches of consumer protection rules, and, where appropriate, help prepare complaints to regulators or formal claims.
A solicitor examines whether a business engaged in unfair or misleading practices, gathers and preserves evidence, and coordinates with regulators such as the Competition and Markets Authority or local Trading Standards. They may draft complaints, letters, or pleadings, and advise on possible enforcement routes or remedies, including redress for the client and steps to stop ongoing conduct.
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We have found a review that matches your query
Tagged solicitor Lucy McKenna
Without the help and advice from Lucy I don't think this issue would have been resolved. It was really helpful to feel someone was on your side
Review left by Anonymous
