Credit card purchases cover buying goods or services using a credit card and the rights you have if they are faulty, not delivered, or misrepresented. A solicitor in this area helps you challenge refunds, chargebacks, or disputes with retailers or card issuers, and may advise under the Consumer Rights Act 2015, the Consumer Protection from Unfair Trading Regulations 2008, and the Consumer Credit Act 1974 where a credit agreement is involved. They draft complaints, negotiate settlements, gather evidence, and, if needed, issue a court claim in the county court or small-claims track to protect your position.
Where a solicitor protects your position
If a card purchase goes wrong, the issues involve timelines, remedy options, and the risk of irreversible steps. A solicitor helps you identify the correct remedy, ensures any claim is properly supported with evidence (receipts, statements, correspondence), and guides you through formal complaints to the card issuer or retailer. They work to secure a remedy within statutory deadlines and safeguard your rights where a retailer or issuer disputes your claim.
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