95%+
Value for money
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Success rate
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Would recommend
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This area covers safeguarding a consumer’s rights in dealings with traders, including disputes over faulty goods or services, unfair contract terms, warranties, refunds and cancellations, and consumer rights under general UK consumer law. A solicitor in this area reviews contracts, drafts letters to traders, negotiates settlements, applies for remedies where a statutory right exists, and represents clients in small-claims track or related proceedings when necessary.
The solicitor handles the provisions of consumer protection statutes, contract law, warranty rights and misrepresentation issues, negotiates on behalf of the client, reviews and letters of claim, and may manage procedural steps in small-claims or county court proceedings, dealing with retailers, service providers and banks as appropriate.
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95%+
Value for money
95%+
Success rate
95%+
Would recommend