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Watkins & Gunn Limited

4.9 | 198 Reviews 198 Reviews | Objects Causing Injuries
722 Total Company Reviews info icon Objects Causing Injuries | info icon 722 Total Company Reviews Objects Causing Injuries | info icon 722 Total Company Reviews

Glantorfaen House, Hanbury Road, Pontypool, Torfaen, NP4 6XY

Accepting new clients

Glantorfaen House, Hanbury Road, Pontypool, Torfaen, NP4 6XY

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 820245

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Watkins & Gunn Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Watkins & Gunn Limited are accredited by

Children Law accreditation awarded to Watkins & Gunn Limited
Criminal Litigation accreditation awarded to Watkins & Gunn Limited
Personal Injury accreditation awarded to Watkins & Gunn Limited

Description

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Watkins & Gunn Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Watkins & Gunn Limited are accredited by

Children Law accreditation awarded to Watkins & Gunn Limited
Criminal Litigation accreditation awarded to Watkins & Gunn Limited
Personal Injury accreditation awarded to Watkins & Gunn Limited

Description

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Watkins & Gunn Limited

Meet the team of Watkins & Gunn Limited

Contact & Locations - Watkins & Gunn Limited

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

Glantorfaen House, Hanbury Road, Pontypool, Torfaen, NP4 6XY

Reviews

4.9 /5 198 Reviews
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Star rating
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Rating

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Clients say

What clients say about Watkins & Gunn Limited

The firm specialises in family law, personal injury, employment, conveyancing, probate and tribunal work, demonstrating strong legal expertise and consistent success in complex cases. Clients praise clear, jargon‑free communication, meticulous attention to detail and effective case management. Valued soft skills include compassion, empathy, patience, approachability, calmness under pressure, integrity and a client‑focused, reassuring manner. Teams are described as professional, responsive and supportive, providing emotional as well as practical assistance and delivering positive outcomes.

Outstanding support
Compassionate guidance
Clear communication
Professional service
Hard working
Friendly approach
Client-focused
Excellent knowledge
Timely updates
Successful outcomes

ReviewSolicitors Review List

Profile image of Juliet Meades

Juliet Meades

Verified
Personal Injury

Personal injury claim -bike accident

I was knocked off my bike and sustained a complex broken wrist which required surgical intervention to pin and plate and extensive immobilisation. The driver was charged with driving without due care and attention. Clive Thomas came highly recommended to manage my personal injury claim which was settled within a year. I was very pleased with the impeccable service received throughout. My solicitor and paralegal were professional, approachable and kept me informed every step of the way. I always felt listened to and appreciated and any questions or concerns I had were dealt with promptly. They provided clear and helpful feedback throughout the process, making everything easy to understand and helping me feel confident in the progression of my claim. I would high recommend Watkins and Gunn to anyone seeking legal advice.

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Anonymous

Verified
Personal Injury

Gary Dickinson and Sue Garland

I can honestly say that I could not have asked for a better lawyer. From day one Gary treated me with respect and I will never forget the way he made me feel. Both he and Sue kept me informed and fought my corner all the way through my case. I was warned initially that this was not going to be an easy ride. After my accident I was very worried about everything. My health my work and my future. Gary took a huge weight off my shoulders. He explained things in plain English always returned my calls and made me feel as though I was his only client. Ĺ what impressed me most is how he and Sue worked so hard for me Garry explained things in plain English, he only cared about getting the right result for me and my family. He stood up to the other side and never backed down. Thanks to his efforts I got a result I never thought possible. I would recommend him and Sue to any hardworking person who needs a honest, straight talking and kind lawyer. Gary and Sue our top class and I can only thank them for everything they did for me

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Wayne Reed

Verified

Accident At Work Claim

I would highly recommend Sue and Garry to deal with any disputes. I found them both very approachable and knowledgeable. I can not thank Sue enough for the help she organised for me regarding physiotherapy and a big thank you to Garry for pursuing my claim

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teresa

Verified

work place accident

I cannot recommend my solicitor highly enough. From the outset, they demonstrated professionalism, expertise, and a clear commitment to achieving the best possible outcome in my case. Thanks to their persistence and attention to detail, my employer ultimately admitted liability—something that felt far from certain at the beginning. What truly stood out was their communication. I was kept informed at every stage of the process, with everything explained clearly and in a way that was easy to understand. This gave me real confidence and peace of mind throughout what could have been a very stressful experience. Their dedication, knowledge, and client-focused approach made all the difference. I’m extremely grateful for their hard work and would not hesitate to recommend their services to anyone in need of a reliable and effective solicitor.

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Callum

Verified

Gary Dickinson Review

I cannot recommend Gary Dickinson highly enough. From the outset of my personal injury claim Gary demonstrated priceless experience, exceptional tenacity and a supportive understanding of what had happened to me during the time of my accident. Gary navigated me through the complexities with my case with ease and was very reassuring throughout. When troubles arose I did not worry, I just picked up the phone and Gary was always there to reassure me that everything was ok. I struggled with PTSD after my injury and if it wasn’t for Gary and his genuine passion for actually wanting me to get through the bad times who knows were I would have ended up. I didn’t just meet a solicitor I met a friend. He fought passionately and tirelessly to ensure I got a fair settlement and if anyone is looking to go down the legal route in regards to personal injury then please look no further! I would also like to make a special mention to Susan Garland. Sue worked alongside Gary on my case and was also fantastic in everyway.

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Reply by profile image of Garry Dickinson

Garry Dickinson

Good afternoon Callum Thank you for your kind words, it means a lot to us both. I'm just glad we could bring your claim to a satisfactory conclusion. Kind regards Garry

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Other Reviews

Profile image of Gemma

Gemma

Personal Injury

Gemma

I cannot thank Watkins & Gunn enough for these past few years fighting my claim for me. They were so kind, friendly and easy to talk to. They were also incredibly thorough and kept me updated every step of the way. I'm also over the moon with the result of my claim and I could not have done it without them. I would highly recommend them to all.

Solicitors tagged in
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Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this lovely review from you, as your feedback is important to us. It was a pleasure working with you. We are pleased that you are happy with the outcome and look forward to working with you in the future on any of your legal needs.

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Profile image of E

E

A client

Watkins & Gunn Solicitors took on my injury claim after 2 years of nothing been done by another solicitors. To be honest I wasn't expecting anything due to the 2 years bad experience. I have to say that I have nothing but praise for this company, in particular, Sara who was personally dealing with my case. Sara was 100% on the ball. She consistently kept me up to date and kept me well informed of deadlines and how the case was going. Her manner on the phone came across as someone you could place confidence in and above all I was extremely impressed with her professionalism. I would not hesitate to recommend this company for any legal matter. Couldn't thank Sara enough for finalising my injury claim which she made successful.

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jake

jake

Very good experience with watkins & gunn. Had an injury at work and they made it stress free and were very informative and got my compensation without any hassle.

Solicitors tagged in
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Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this positive review from you, as your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

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Profile image of John

John

John

I approached Watkins & Gunn Solicitors with 2 separate claims. Once they looked at my claims they were able to resolve them and got an amazing settlement covering my injuries and losses

Solicitors tagged in
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Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this excellent review from you as your feedback is important to us. We look forward to working with you in the future on any of your legal needs.

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Profile image of Christopher

Christopher

Christopher

I would highly recommend Watkins and Gunn for their professional and thorough manner in respect of dealing with my recent compensation claim . This is the second time I’ve used them and again reached a very satisfactory conclusion. I would particularly like to thank Sara Jones whom in my experience is an absolute gem. Her drive and determination went the extra mile, once again thank you very much

Solicitors tagged in
this review

Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this excellent review from you and your recommendation. Your feedback is important to us. We are pleased this matter is resolved to your satisfaction. We look forward to working with you in the future on any of your legal needs.

0
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Reviews

4.8 /5 722 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Watkins & Gunn Limited

The firm specialises in family law, personal injury, employment, conveyancing, probate and tribunal work, demonstrating strong legal expertise and consistent success in complex cases. Clients praise clear, jargon‑free communication, meticulous attention to detail and effective case management. Valued soft skills include compassion, empathy, patience, approachability, calmness under pressure, integrity and a client‑focused, reassuring manner. Teams are described as professional, responsive and supportive, providing emotional as well as practical assistance and delivering positive outcomes.

Outstanding support
Compassionate guidance
Clear communication
Professional service
Hard working
Friendly approach
Client-focused
Excellent knowledge
Timely updates
Successful outcomes

ReviewSolicitors Review List

Profile image of Juliet Meades

Juliet Meades

Verified
Personal Injury

Personal injury claim -bike accident

I was knocked off my bike and sustained a complex broken wrist which required surgical intervention to pin and plate and extensive immobilisation. The driver was charged with driving without due care and attention. Clive Thomas came highly recommended to manage my personal injury claim which was settled within a year. I was very pleased with the impeccable service received throughout. My solicitor and paralegal were professional, approachable and kept me informed every step of the way. I always felt listened to and appreciated and any questions or concerns I had were dealt with promptly. They provided clear and helpful feedback throughout the process, making everything easy to understand and helping me feel confident in the progression of my claim. I would high recommend Watkins and Gunn to anyone seeking legal advice.

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Mr martin kernoghan

Family Law

A real diamond

This lady has been so helpful from start to finish. She has always been polite and told me how it is in plain English. Always happy to answer any questions I have had either by e mail or video call. I have been grateful to Natalie and her hard working team for all they have done . I wish you and every member of your team great success in the future.

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Profile image of Anonymous

Anonymous

Verified
Personal Injury

Gary Dickinson and Sue Garland

I can honestly say that I could not have asked for a better lawyer. From day one Gary treated me with respect and I will never forget the way he made me feel. Both he and Sue kept me informed and fought my corner all the way through my case. I was warned initially that this was not going to be an easy ride. After my accident I was very worried about everything. My health my work and my future. Gary took a huge weight off my shoulders. He explained things in plain English always returned my calls and made me feel as though I was his only client. Ĺ what impressed me most is how he and Sue worked so hard for me Garry explained things in plain English, he only cared about getting the right result for me and my family. He stood up to the other side and never backed down. Thanks to his efforts I got a result I never thought possible. I would recommend him and Sue to any hardworking person who needs a honest, straight talking and kind lawyer. Gary and Sue our top class and I can only thank them for everything they did for me

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0
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Profile image of Anonymous

Anonymous

Verified

Claim

Very helpful, very efficient and very patient with me

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0
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Profile image of Wayne Reed

Wayne Reed

Verified

Accident At Work Claim

I would highly recommend Sue and Garry to deal with any disputes. I found them both very approachable and knowledgeable. I can not thank Sue enough for the help she organised for me regarding physiotherapy and a big thank you to Garry for pursuing my claim

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this review

0
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Other Reviews

Profile image of Jo Brown

Jo Brown

A client

I cannot thank Natalie Corten enough for the outstanding support, dedication, and professionalism she showed throughout one of the most stressful and emotional periods of our lives. From the very beginning, she guided us with compassion, honesty, and exceptional legal knowledge, always making sure we understood every step of the process. Natalie fought tirelessly for our family and for the rights and safety of our children, and thanks to her hard work and determination, we achieved the outcome we had hoped and fought for. Her commitment never wavered, even during the most challenging moments and complex court proceedings. What truly sets Natalie apart is that she goes far beyond what you would normally expect from a solicitor. She was there for us emotionally as well as legally, offering reassurance, support, and practical guidance whenever urgent issues arose, no matter the time of day. We always felt that she genuinely cared about our family and the wellbeing of our children. Her patience, attention to detail, and ability to remain calm under pressure gave us confidence during an incredibly difficult time. She consistently acted with integrity and professionalism whilst also showing empathy and understanding throughout the entire process. Because of Natalie’s dedication and hard work, our family has been able to remain together and our children are safe with both parents where they belong. I will always be grateful for everything she has done for us. I would wholeheartedly recommend Natalie Corten to anyone facing family law matters or difficult legal proceedings. She is an exceptional solicitor, an incredible advocate, and someone I would not hesitate to return to in the future should we ever need legal representation again.

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Profile image of nicola robbins

nicola robbins

nicola

Natalie was brilliant with me in such a sensitive and upsetting situation. She was informative and put me at ease. I feel she spent that extra bit of time just making sure I understood the process. Would highly recommend Natalie to anyone, thank you so much!

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Profile image of Ross Card

Ross Card

Ross

Mark from the property team has dealt with my house sale and onward purchase. Mark was easily contactable throughout the whole process and ensured I was kept up to date at all times. I felt the fees were very reasonable and the service provided was professional and timely. I would highly recommend Watkins and Gunn for any conveyancing needs.

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Profile image of Janine

Janine

Janine

Watkins & Gunn, Pontypool have helped me with probate and property matters. Danielle, Mark and their teams very professional throughout. Nothing was too much trouble. Can't thank them enough for their help through very tough times.

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Reply by profile image of Jonathan Wellington

Jonathan Wellington

Many thanks for your review. We would be delighted to assist with any legal work in the future.

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Profile image of Carol

Carol

Wills, Trusts & Probate

Carol

I rewrote my Will with Danielle. Danielle was able to provide me with good advice and guidance. She is knowledgeable as well as warm and approachable. My Will was completed very quickly. Pleasure doing business with. Highly recommended

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