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How Hay & Kilner LLP Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hay & Kilner LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hay & Kilner LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 2%
Overpriced 14%
About Right 84%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 92%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hay & Kilner LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hay & Kilner LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 92%
No 8%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 92%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hay & Kilner LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hay & Kilner LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 92%
No 8%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Hay & Kilner LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.6/5

Reviews summary

  • Excellent

    180
  • Very Good

    4
  • Average

    1
  • Poor

    0
  • Awful

    17

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Linda Carr

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Linda Carr

April 24, 2024

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Collected on:

Excellent Professional Service

Georgia and her team were excellent! They kept my husband and I informed at all times of the progress made, nudged the other side where appropriate, understood completely what service we required and had a genuine interest in our issues. Most of all though, Georgia is a very approachable, knowledgeable and practical solicitor and I thoroughly recommend her for any commercial property issues.

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Anonymous

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Anonymous

April 22, 2024

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Collected on:

Daunting subject but guided through with empathy

I cannot recommend Hay & Kilner enough, my subject which was discussed, can at times be difficult to talk about, and even though I have discussed the said issue in the past, quite a few legal issues where raised which I had not thought about. I now feel calm and at peace about dealing with the issues and sorting my legal affairs to my satisfaction.

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Anonymous

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Anonymous

April 19, 2024

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Collected on:

Inital advice appointment

This was my first inital appointment with Kayleigh at Hay & Kilner to discuss my divorce. She was extremely knowlegable and answered all my questions. She made me feel at ease straight away. I can't recommend her enough.

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Mr Manjinder Jagpal

Matter Type:

Commercial Leases

Mr Manjinder Jagpal

April 11, 2024

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Collected on:

Granting of a new Lease to Blue Chip Tenant

Just want to say a huge thank you to Georgia Whitfield for the first class (five star) service provided to our firm.
So so prompt, punctual and very professional throughout with the legal advice provided.
Basically, adding significant commercial value to our property portfolio with the legal advice given.
I strongly recommend any commercial Landlord to give an opportunity to Georgia to handle your granting of a new commercial lease or renewing a lease.
Mr Manjinder Jagpal
IBL&PD
Landlords

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Ola

Ola

April 05, 2024

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Collected on:

Extremely professional company

Approachable team, very knowledgeable and value for money. Highly recommended.

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David Currah

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Employment Law

David Currah

March 28, 2024

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Collected on:

Loss of Employment

The shock of being made redundant was lightened by the help and support received by Sarah at Hay & Kilner.
Calmed the situation and gave good advice, helping me reach an acceptable settlement agreement

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Sky

Sky

March 25, 2024

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Collected on:

Tom is an outstanding Solicitor

Tom is outstanding and very knowledgable, he looked after us and we felt he genuinely had our best interests at heart whilst handling our important family affairs. From the day we met Tom and his team he made us feel welcome, nothing felt rushed and he explained the process and any queries we had very well to ensure we understood. Tom was very patient as we had some delays from our side which we are grateful for. Thank you for your excellent service on behalf of all of our family.

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Sally

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Clinical Negligence

Sally

March 22, 2024

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Collected on:

Claim for incorrect medical treatment

After learning that I had a fault with a medical procedure, I was advised to contact this firm by a friend.
It was the best advice I could have had and cannot speak more highly of them.

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William Miller

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Employment Contracts

William Miller

March 19, 2024

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Collected on:

Good Quality Service

I am Managing Director of a growing company and we have been very keen to tighten up our contracting arrangements to give piece of mind that we are operating compliantly in our business.

Sarah was recommended to us to assist with these services. She is clearly very knowledgeable in her field and has provided us with a professional and consultative service to arrive at a product which matches our requirements.

A good customer experience.

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Diane Holland

Verified review

This review has been left by a verified client who used Hay & Kilner LLP.

Matter Type:

Clinical Negligence

Diane Holland

March 18, 2024

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Collected on:

Clinical Negligence

From first meeting Helen in October 2023 she put both myself & husband at ease. She explained the procedures and how long the claim could take to a settlement which we thought could be at least 2 years. She told me not to think too far ahead and take things a day at a time and try not to get stressed about it as that was what she was there for and that I could contact her at anytime. She kept us informed regularly. I couldn’t believe that in February this year the claim settled, she said it was the quickest claim she had dealt with. So I would just like to thank Helen for everything.

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Reviews collected from

Daniel

Matter Type:

Clinical Negligence

Daniel

March 29, 2024

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Collected on:

Daniel

Excellent. I felt completely supported by the team. They work very hard for the client. My settlement was life changing.

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Paul

Matter Type:

Residential Conveyancing

Paul

February 20, 2024

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Collected on:

Paul

Excellent work by James Lutynski​​​​ on our conveyance. I would highly recommend Hay & Kilner.

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Nicola

Matter Type:

New home purchases and sales

Nicola

February 01, 2024

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Collected on:

Nicola

James Lutynski was extremely thorough and knowledgeable throughout the whole process. Thank you

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Jennifer

Matter Type:

Family law

Jennifer

November 30, 2023

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Collected on:

Jennifer

Very helpful and understanding. Louisa helped the process go as smoothly as possible and was there for a chat also when I needed it

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Ian

Matter Type:

Divorce

Ian

November 29, 2023

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Ian

H&K dealt with my divorce, which was long drawn out and unpleasant, in an extremely competent, reassuring and professional manner, and charged reasonable prices. Highly recommended

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About this branch

Description

We know that choosing a lawyer isn’t an easy decision. As well as excellent legal advice, you need a lawyer who will put you first One who will take the time to listen, offer practical solutions, build a rapport with you and communicate clearly so you know exactly what is going on every step of the way. At Hay & Kilner, we know it’s all about you. So whether you are looking for support for your business or your individual needs, we look forward to building a successful, supportive and enduring relationship with you.

Practice areas

• Commercial Contracts • Commercial Litigation & Dispute Resolution • Commercial Property • Commercial Property Disputes • Construction & Engineering • Corporate • Data Protection • Employment & HR • Information Technology & Software • Intellectual Property • Professional Negligence • Restructuring & Insolvency • Agriculture & Rural • Children • Clinical Negligence • Criminal Defence • Digital Assets & Cryptocurrencies • Divorce & Family • Inheritance Disputes • Residential Conveyancing • Wills, Trusts & Estates

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Prison law
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Dangerous driving
    • Death By Careless Driving
    • Death by dangerous driving
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Mobile phone offences
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Speeding offences
  • Education
    • Education
  • Employment
    • Settlement Agreements
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Domestic Abuse
    • Domestic Violence
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Declarations of trusts
    • Housing disputes
    • Investment and buy to let properties
    • Landlord and Tenant
    • Neighbour Disputes
    • New home purchases and sales
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Right of Way and Rights to Light
    • Transfers of equity
  • Money & Tax
    • Debt and Bankruptcy
    • Insolvency and bankruptcy
    • Trusts
  • Personal Injury
    • Personal Injury Law
  • Professional Negligence
    • Professional Negligence
  • Welfare & Benefits
    • Mental Health - Court of protection
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Insolvency and Bankruptcy
    • Intellectual Property
    • Mergers and Acquisitions
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • In-house training
  • Energy & Transport
    • Energy
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
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