01912628231
We are a modern, full-service law firm with a long-established reputation and proven track record. Our raft of long-standing clients is testament to our ability to always provide you with the highest standards of legal excellence and service.
Hay & Kilner LLP
have 1 other location
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hay & Kilner LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hay & Kilner LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hay & Kilner LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hay & Kilner LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hay & Kilner LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hay & Kilner LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hay & Kilner LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Criminal defence - All
Jonny
Collected on:
I have used Mark for many years, his level of professionalism and the knowledge he has is second to non! Would highly recommend.
A representative from Hay & Kilner LLP responded to this review on 17 January, 2024:
Thanks for taking the time to leave us a review Jonny. Very glad that Mark has been such a help.
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Glenn
Collected on:
If you expect a solicitor to fall asleep when in discussions with him and to be worse than Derek the Donkey in court then you must make an appointment with P....
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Abigail
Collected on:
Excellent established law firm. I would not hesitate (and have indeed done so) Hay & Kilner for family law matters. Jeremy was readily available to discuss anything I needed clarified or general queries about my case. There was no delay in correspondence before, during or after court which gave immense peace of mind.
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Audrey
Collected on:
The service I received was carried out in a very friendly, professional manner, and every move made was thoroughly understood by me, who is an amateur in legal matters. I was certainly pleased by all the help given. I would recommend this firm to all.
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Anonymous
Collected on:
I dealt with the Wallsend office in the past regarding my Aunt's Will and found Mr O'Neill so helpful that I recently consulted him regarding my own Will. I was guided through my wishes and he pointed out pitfalls and made suggestions as to how matters could be more easily resolved. The whole process was dealt with fast and efficiently.
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Anonymous
Collected on:
Was very helpful and informative to our needs.
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Anonymous
Collected on:
All my dealings with Hay & Kilner went very smoothly, were crystal clear and i cannot commend them more highly.
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David
Collected on:
Every time we have used your firm we have had excellent 1st class service, prompt attention to resolve any problems, and the prices are very reasonable. We always use you. Highly recommended.
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Susan
Collected on:
Hay and Kilner were great selling my mother's house, our family home. The service was prompt and the information clear. All the staff I had contact with were efficient and also very kind to me at at difficult time
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Anonymous
Collected on:
Extremely helpful, reliable, approachable and friendly. A pleasure to do business with. Thank you.
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Matter Type:
Clinical Negligence
Daniel
Collected on:
Excellent. I felt completely supported by the team. They work very hard for the client. My settlement was life changing.
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Matter Type:
Residential Conveyancing
Paul
Collected on:
Excellent work by James Lutynski on our conveyance. I would highly recommend Hay & Kilner.
A representative from Hay & Kilner LLP responded to this review on 20 February, 2024:
Many thanks for taking the time to leave a review Paul, and so glad James was such a help. We will make sure that your comments are passed on.
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Matter Type:
New home purchases and sales
Nicola
Collected on:
James Lutynski was extremely thorough and knowledgeable throughout the whole process. Thank you
A representative from Hay & Kilner LLP responded to this review on 01 February, 2024:
Many thanks for the five stars Nicola. Would be great if you could let us know who helped you so you can pass on your review.
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Matter Type:
Family law
Jennifer
Collected on:
Very helpful and understanding. Louisa helped the process go as smoothly as possible and was there for a chat also when I needed it
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Matter Type:
Divorce
Ian
Collected on:
H&K dealt with my divorce, which was long drawn out and unpleasant, in an extremely competent, reassuring and professional manner, and charged reasonable prices. Highly recommended
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We pride ourselves on being approachable, down-to-earth and open-minded, with our team of experienced advisors providing a comprehensive service across an extensive range of practice areas. This means we can work with you on both your personal and professional matters throughout your lives. We are engaging We communicate with you in a way you can relate to in an engaging and candid manner — it’s what sets us apart from the competition. We are relatable Our relationship with you goes beyond the purely transactional. We take the time to get to know you, which allows us to become part of your team. We are a friendly face, we encourage open dialogue, and we listen. Developing a partnership with you allows us to deliver, and exceed, high levels of service. This personal touch ensures consistently straightforward and pragmatic advice, getting you the right solution every time. We are dynamic We are pro-active and progressive with a ‘can do’ attitude. We are innovative, confidently looking to the future and embracing new technology to offer you a range of solutions to the challenging issues you face. All of this is done with a welcoming and energetic mentality. We are passionate We aim high as a firm and that’s something that we love to see in the culture and attitude around us. Our people truly are our biggest strength, and we are fully invested in providing an open, inclusive and engaging working environment. As a result of this, you have insightful and well-informed thought leaders at your fingertips, who are proud to go the extra mile for you. If you are looking for an opportunity to join a growing, ambitious firm, where you will be supported, and valued, click here. We are supportive We are immensely proud of our North East roots and we are committed to giving back to our local community. We commit to being a socially responsible firm in many different forms, including charitable support, mentoring schemes, sponsorships and volunteering. You can read more here, including how we have been supporting our charity of the year, Children's Heart Unit Fund (CHUF). We are also proud of our working environment and how our teams work collaboratively to support each other. We excel We deliver our services to defined quality standards. We are committed to providing you with the highest levels of service at all times and continue to hold notable accreditations which demonstrate our service excellence.
• Commercial Contracts • Commercial Litigation & Dispute Resolution • Commercial Property • Commercial Property Disputes • Construction & Engineering • Corporate • Data Protection • Employment & HR • Information Technology & Software • Intellectual Property • Professional Negligence • Restructuring & Insolvency • Agriculture & Rural • Children • Clinical Negligence • Criminal Defence • Digital Assets & Cryptocurrencies • Divorce & Family • Inheritance Disputes • Residential Conveyancing • Wills, Trusts & Estates
