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Slater And Gordon Uk Limited

4.6 | 73 Reviews 73 Reviews | Clinical Negligence
24,937 Total Company Reviews info icon Clinical Negligence | info icon 24,937 Total Company Reviews Clinical Negligence | info icon 24,937 Total Company Reviews

City Quadrant, 11 Waterloo Square, Newcastle upon Tyne, Tyne and Wear, NE1 4DP

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City Quadrant, 11 Waterloo Square, Newcastle upon Tyne, Tyne and Wear, NE1 4DP

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The Solicitors Regulation Authority

Regulator ID: 838833

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Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
93%
Value for
Money
92%
Success
Rate
92%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.6/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
6% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Slater And Gordon Uk Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

City Quadrant, 11 Waterloo Square, Newcastle upon Tyne, Tyne and Wear, NE1 4DP

Reviews

4.6 /5 73 Reviews
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Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm for expertise across personal injury, clinical and medical negligence, employment and probate, housing and industrial disease claims, and SEND/education tribunals. Reviewers highlight strong legal knowledge, effective case management, and good outcomes. Valued soft skills include clear, timely communication, empathy, patience and support, professionalism, tenacity and attention to detail, plus responsiveness and practical guidance that reduce client stress and build confidence.

professional approach
clear communication
kept informed
supportive staff
compassionate care
timely responses
dedicated representation
efficient service
excellent outcomes
attention to detail

ReviewSolicitors Review List

Profile image of Mick Sheldon

Mick Sheldon

Clinical Negligence

Fully recommend this company. Very professional and prompt service

Would like to comment on a very professional capable lady named Beth who listened to me very carefully and took down all the details of the claim and proceeded to keep me fully informed at all times. A very professional service was given. I fully recommend this company of solicitors

A representative from Slater And Gordon Uk Limited responded to this review

Hi Mick, Thank you so much for your 5* review and for your kind words about our colleague, Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jamel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Stephen

Clinical Negligence

Quite Excellent Support

We had a very long running and complex medical negligence case which ran in parallel with a lengthy police investigation into the substandard work of a locum surgeon. Yunesh Yeeranah was a tremendous personal support and a highly professional advocate for us through the most difficult period in our lives.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Stephen, Thank you so much for your 5* review and for your kind words about our colleague, Yunesh. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Ben, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

2
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Hamda

Very professional and empathetic service

I have been incredibly impressed with the service provided by Slater and Gordon during the initial assessment of our clinical negligence enquiry. From the very first contact, the team has been professional, efficient, and deeply empathetic toward our family's sensitive situation. Communication has been clear throughout, and they have made a complex process feel manageable. It is a huge relief to have a firm that listens and takes our concerns seriously. I feel very confident in their expertise as we move forward with our claim.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Hamda, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with an excellent service. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Satisfied Client

Verified
Clinical Negligence

Success - Clinical Negligence Case

Slater & Gordon pursued our clinical negligence case with great professionalism and thanks to them we got a successful outcome. We are very happy. Thanks in particular to Adil and Derek.

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review and for your kind words about our colleagues, Adil and Derek. It was our pleasure to provide you with an excellent service and we will share your kind words with them, as well as their team leader, Stuart, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lee Jones Customer Analyst

0
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Nick

Clinical Negligence

Neglect by NHS

I was very dubious about submitting a claim however, from the time I spoke to the solicitor to the time of conclusion I felt heard and understood. They fought to get me answers to my concerns and kept fighting until I received the appropriate compensation Thank you

A representative from Slater And Gordon Uk Limited responded to this review

Hi Nick, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide your wife with a helpful service and please don't hesitate to contact us again if either of you ever require our services in the future. Kind regards, Lee Jones Customer Analyst

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Other Reviews

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Cheryl Jones

Cheryl

I can’t thank Lauren Landry from Slater & Gordon enough for the support she has given myself and my daughter through a very tough, long process whilst fighting our birth clinical negligence claim. She has been an absolute diamond and went above and beyond to answer all of our many questions, always being there at the end of the phone or email for us. She guided us every step of the way to success. Lauren was very professional but made us feel at ease with her friendly persona. Highly recommended

Hi Cheryl, Thank you so much for your 5* review and for your kind words about our colleague, Lauren. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Chris, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Jay Heisenberg

Jay

My experience in the beginning was amazing. The last 3 months I haven't received any reply to many emails. Considering this is a large medical negligence claim for cancer I would have expected a response. I do understand that they are going through the discovery phase and trying to update them on some extremely important information has been stressful.

Hi Jay, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lucy Ellams Customer Analyst

0
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Kimberley Seddon

Kimberley

Approached S&G for medical negligence query, Beth T was very prompt in communications and approachable - many thanks.

Hi Kimberley, Thank you so much for your 5* review and for your kind words about our colleague, Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jamel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Richard Turvey

Richard

I recently have been dealing with a medical negligence case with Nicole. I wanted to take a moment to thank her for all of her help and support throughout this process. Whilst naturally I’m disappointed that the expert evidence did not support a successful claim, I genuinely feel satisfied that every avenue was properly explored and that no stone was left unturned. For me, that has been incredibly important. One of the hardest parts after losing my partner was not fully understanding what had happened or whether more could have been done. Although there has ultimately been no case to pursue, the investigation and expert review process have given me clarity and reassurance that the circumstances were thoroughly examined by the appropriate specialists. That has allowed me to finally begin moving forward with my life without carrying ongoing doubts or unanswered questions. I also wanted to personally thank Nicole for the way she handled everything throughout. She was always compassionate, professional, approachable and clear in her communication, and I always felt treated with care and respect during a very difficult period of my life. Thank you for your time and hard work. Best wishes, Richard

Hi Richard, Thank you so much for your 5* review and for your kind words about our colleague, Nicole. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Heather, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Sowmya JK

Sowmya

A few years back I had reached out to them for an employment law situation and I was able to speak directly to a solicitor and then a partner which eventually led to me having a successful outcome overall. I was supported all the way through and expertise was strong. Recently I reached out to them to discuss a medical negligence matter. Completely opposite experience. After spending over an hour on a phone call, sharing personal details and multiple email follow-ups later, they just went silent. I did not even go beyond the enquiry handling team, let alone have a consultation with a solicitor. Such poor customer service.

Hi Sowmya, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lucy Ellams Customer Analyst

0
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Reviews

4.4 /5 24937 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm for expertise across personal injury, clinical and medical negligence, employment and probate, housing and industrial disease claims, and SEND/education tribunals. Reviewers highlight strong legal knowledge, effective case management, and good outcomes. Valued soft skills include clear, timely communication, empathy, patience and support, professionalism, tenacity and attention to detail, plus responsiveness and practical guidance that reduce client stress and build confidence.

professional approach
clear communication
kept informed
supportive staff
compassionate care
timely responses
dedicated representation
efficient service
excellent outcomes
attention to detail

ReviewSolicitors Review List

Profile image of Racheal

Racheal

Highly Recommend Mohammed Ali

I honestly cannot recommend Mohammed Ali highly enough. After being involved in an accident in 2023, Mohammed has been by my side throughout my case, It has been a journey, and I am genuinely so grateful that I had Mohammed by my side throughout it. From the very beginning, Mohammed was professional, honest, patient and understanding. There were times when things became difficult and stressful, but Mohammed always fought for me and made sure I was treated fairly. He always looked out for what was best for me and made sure my case was handled properly. He never made me feel like I was going through it alone. I overthink and worry a lot, and Mohammed has always been very understanding of that. Whenever I was feeling worried, paranoid or unsure about something, he would take the time to reassure me and explain things properly. He never made me feel silly for asking questions, even when I probably asked the same things more than once! I genuinely don't think there was ever a time when I needed help and Mohammed wasn't there. Whenever I emailed him, he would always reply and make sure I understood what was happening. I always felt that he listened to me, understood my concerns and genuinely cared about helping me. What I appreciated most was his honesty. He was always straight with me and never made promises just to make me feel better. I trusted his advice throughout my case, and I always felt that he was doing everything he could for me. He fought for me when I needed him to and always made sure I was supported and treated fairly throughout my case. Going through a case like this from the age of 21 to 24 was a big part of my life, and having someone as supportive as Mohammed made such a difference. He was not only professional but also kind, patient and understanding. I never felt like I was just another client. Now that my case has finally come to an end, I can honestly say that Mohammed is one of the best people I have ever worked with. I am forever grateful that he stuck by me, supported me, answered all my questions and reassured me whenever I needed it. I would 100% recommend Mohammed Ali to anyone looking for a solicitor. I honestly could not have asked for anyone better to have represented me!

0
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Profile image of Graham

Graham

Haley Reeves was outstanding in the matter of my claim

In the handling of my car crash compensation claim I would like it noted that Haley Reeves led the claims process with enormous diligence and persistence which resulted in precisely the compensation for which Slater and Gordon had petitioned. This was a wonderful result. Haley's advice to me was at all times supportive, clear and direct. Seriously impressive.

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review and for your kind words about our colleague, Haley. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Nadia

Personal Injury Claim

My solicitor was Donna Rose and I have to say she was really helpful. She took the time to explain things to me and always called me with any updates. I have used a different solicitor for my child's claim and I wish I knew Donna earlier as I would have used her to help me with his claim as well. I feel Donna was very quick and efficient with my claim and getting it settled.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Nadia, Thank you so much for your 5* review and for your kind words about our colleague, Donna. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Steven, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Mick Sheldon

Clinical Negligence

Fully recommend this company. Very professional and prompt service

Would like to comment on a very professional capable lady named Beth who listened to me very carefully and took down all the details of the claim and proceeded to keep me fully informed at all times. A very professional service was given. I fully recommend this company of solicitors

A representative from Slater And Gordon Uk Limited responded to this review

Hi Mick, Thank you so much for your 5* review and for your kind words about our colleague, Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jamel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Grant

Grant

Personal Injury

Injury Claim

I highly recommend Shuiken Chan of Slater and Gordon Scotland. Shuiken was professional, knowledgeable, and supportive throughout my case. Communication was clear and timely, and I felt well informed at every stage. Shuiken's dedication and attention to detail resulted in a positive outcome for my case.

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this review

0
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Other Reviews

Profile image of Racheal

Racheal

Racheal

I honestly cannot recommend Mohammed Ali highly enough. After being involved in an accident in 2023, Mohammed has been by my side throughout my case, It has been a journey, and I am genuinely so grateful that I had Mohammed by my side throughout it. From the very beginning, Mohammed was professional, honest, patient and understanding. There were times when things became difficult and stressful, but Mohammed always fought for me and made sure I was treated fairly. He always looked out for what was best for me and made sure my case was handled properly. He never made me feel like I was going through it alone. I overthink and worry a lot, and Mohammed has always been very understanding of that. Whenever I was feeling worried, paranoid or unsure about something, he would take the time to reassure me and explain things properly. He never made me feel silly for asking questions, even when I probably asked the same things more than once! I genuinely don't think there was ever a time when I needed help and Mohammed wasn't there. Whenever I emailed him, he would always reply and make sure I understood what was happening. I always felt that he listened to me, understood my concerns and genuinely cared about helping me. What I appreciated most was his honesty. He was always straight with me and never made promises just to make me feel better. I trusted his advice throughout my case, and I always felt that he was doing everything he could for me. He fought for me when I needed him to and always made sure I was supported and treated fairly throughout my case. Going through a case like this from the age of 21 to 24 was a big part of my life, and having someone as supportive as Mohammed made such a difference. He was not only professional but also kind, patient and understanding. I never felt like I was just another client. Now that my case has finally come to an end, I can honestly say that Mohammed is one of the best people I have ever worked with. I am forever grateful that he stuck by me, supported me, answered all my questions and reassured me whenever I needed it. I would 100% recommend Mohammed Ali to anyone looking for a solicitor. I honestly could not have asked for anyone better to have represented me!

0
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Dyl

Dyl

Expert identified 7 breaches and deferred to two other areas of expertise. Closing the case… what sense does that make without even obtaining the reports the expert deferred to

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Michael Taylor

Michael

Excellent service from Amanda Kidd who looked after my case. Can recommend without any hesitation. First class.

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Animus Liber

Animus

Rachael and Charlotte were a great help when managing my mother’s estate. Professional but also pragmatic as the executor especially when we had an emergency situation crop up. I’m very grateful for the help during a difficult time.

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