Slater And Gordon Uk Limited logo

Slater And Gordon Uk Limited

4.9 | 115 Reviews 115 Reviews | Employment
24,909 Total Company Reviews info icon Employment | info icon 24,909 Total Company Reviews Employment | info icon 24,909 Total Company Reviews

City Quadrant, 11 Waterloo Square, Newcastle upon Tyne, Tyne and Wear, NE1 4DP

0161 676 2727

Accepting new clients

City Quadrant, 11 Waterloo Square, Newcastle upon Tyne, Tyne and Wear, NE1 4DP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 838833

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Slater And Gordon Uk Limited |

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4.9
Excellent
115 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
• Accident Advice Helpline
• Fentons (Part Of Slater And Gordon)
• Claims Direct
• Pannone (Part Of Slater And Gordon)
• Compass Costs Solutions
• Fast Claim Ppi
• Compas Law Solutions
• Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

Local 2 / 32
National 196 / 11,168
4.4
Excellent
24,909 Reviews
89%
Value for
Money
6% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
• Accident Advice Helpline
• Fentons (Part Of Slater And Gordon)
• Claims Direct
• Pannone (Part Of Slater And Gordon)
• Compass Costs Solutions
• Fast Claim Ppi
• Compas Law Solutions
• Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

Contact details

0161 676 2727
internal.referrals@slatergordon.co.uk
https://www.slatergordon.co.uk/

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

City Quadrant, 11 Waterloo Square, Newcastle upon Tyne, Tyne and Wear, NE1 4DP

Reviews

4.9 /5 115 Reviews
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    Review Source

    Rating

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    Clients say

    Clients praise the firm for expertise across personal injury, clinical negligence, employment (settlement agreements, tribunals), probate and wills, medical and road-traffic claims, industrial injury and SEND/education appeals. Reviewers value clear, prompt communication, professionalism, detailed legal knowledge and strong case management. Soft skills highlighted include empathy, patience, reassurance, tenacity, responsiveness and practical guidance; clients repeatedly note staff are supportive, diligent and persistent in achieving good outcomes.

    efficient service
    prompt responses
    clear advice
    professional manner
    kept informed
    compassionate support
    knowledgeable staff
    tenacious advocacy
    good communication
    successful outcomes

    ReviewSolicitors Review List

    Profile image of Mark Brayshaw

    Mark Brayshaw

    Ali Sultan

    My experience was smooth and explained to me in a way could understand. It was an employment tribunal and I got the result I wanted through hard work and tenacicy.

    Solicitors tagged in
    this review

    legal expert Ali Sultan Ali Sultan

    A representative from Slater And Gordon Uk Limited responded to this review

    Hi Mark, Thank you so much for your 5* review and for your kind words about our colleague, Ali. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Peter, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of alex

    alex

    Employment

    Professional services

    I engaged Slater and Gordon to address serious damage to my reputation and seek compensation in a complex tort matter. The case involved significant legal and public safety considerations, making it particularly challenging. Ali Sultan handled my matter with professionalism, diligence, and strong legal insight. He communicated clearly throughout the process and worked strategically to protect my interests and achieve a positive outcome. I am very satisfied with the result and would confidently recommend Slater and Gordon, and Ali Sultan in particular, to anyone seeking capable and experienced legal representation.

    Solicitors tagged in
    this review

    legal expert Ali Sultan Ali Sultan

    A representative from Slater And Gordon Uk Limited responded to this review

    Hi Alex, Thank you so much for your 5* review and for your kind words about our colleague, Ali. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Peter, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your matter and we wish you all the very best in future. Kind regards, Lee Jones Customer Analyst

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Rebecca

    Rebecca

    Employment

    Ali Sultan

    Ali Sultan acted on my behalf and was efficient and understanding throughout . I cant recommend enough

    Solicitors tagged in
    this review

    legal expert Ali Sultan Ali Sultan

    A representative from Slater And Gordon Uk Limited responded to this review

    Hi Rebecca, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Ali's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Karen, who will ensure he receives the recognition he deserves. We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

    1
    Collected on: ReviewSolicitor collection source logo
    Profile image of Jaeran

    Jaeran

    Employment

    Prompt and professional legal assinstance

    Ali Sultan at Slater Gordon was fantastic! They were professional, knowledgeable, and got my issue resolved much faster than I expected, with no stress. Communication was excellent. I was always kept in the loop. I highly recommend Slater Gordon for anyone needing legal help. Thank you.

    A representative from Slater And Gordon Uk Limited responded to this review

    Hi Jaeran, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Ali's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Karen, who will ensure he receives the recognition he deserves. We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Mehran

    Mehran

    Redundancy Review

    Ms Karen Murray dealt with my case and did an excellent job in negotiating a great settlement for me. I strongly recommend Slater & Gordon.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Hannah Richards

    Hannah Richards

    Hannah

    Andrew Allan at Slater and Gordon more than met my expectations handling my settlement agreement. Clear, professional advice, quick turnaround, and a warm, confident manner that made me feel in safe hands from the outset. Great value from the firm too.

    0
    Collected on: Google collection source logo
    Profile image of Ray

    Ray

    Ray

    Lara Aziz was clear, professional and efficient in advising me on a settlement agreement following redundancy. She explained the terms and effect of the agreement clearly, handled the matter quickly, and made a stressful process much easier to manage. I’m very grateful for her support and would happily recommend her.

    Hi Ray, Thank you so much for your 5* review and for your kind words about our colleague, Lara. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Karen, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

    0
    Collected on: Google collection source logo
    Profile image of Hannah Nagy

    Hannah Nagy

    Hannah

    Andrew gave me some initial advice and guidance on an employment law issue. He was helpful and patient and made me feel at ease. His advice was invaluable and I wouldn't hesitate to recommend.

    Hi Hannah, Thank you so much for your 5* review and for your kind words about our colleague, Andrew. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Jennifer, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

    0
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    Profile image of Marla Sulbaran

    Marla Sulbaran

    Marla

    I paid Slater & Gordon £1,000 on account for a professional merit’s assessment of my employment case. What I received from solicitor Sally Weare was a profoundly flawed, inaccurate, and completely unreliable review that completely missed or misstated the core material facts of my case. In her assessment, Ms. Weare explicitly claimed she was "not provided with any grievance documentation," failed to identify protected acts for victimisation, and incorrectly stated that I had not made a second application for flexible working. In reality, I had provided a comprehensive timeline and bundle detailing a second statutory flexible working request, a formal grievance a grievance outcome, and a subsequent appeal outcome. Critical post-January 2025 detriments, including unlawful attendance pressure, an inappropriate "infertility" comment by management, and a restrictive childcare-confirmation requirement, were completely overlooked. Because of this lazy, incomplete evidence-reviewing, Ms. Weare wrongly concluded that my case had "no merit" for flexible working, sex discrimination, or victimisation. Had I followed her catastrophic advice, I would have walked away and lost my rights. Fortunately, I took my exact bundle to an alternative firm of solicitors who actually bothered to read the documents. They identified four distinct, viable tribunal claims. Proving just how wrong Sally Weare and Slater & Gordon were, the Employment Tribunal has formally accepted all four of my claims and a preliminary hearing is now scheduled. To make matters worse, Slater & Gordon’s customer care has been appalling. Despite being presented with objective proof that their legal advice was completely wrong and procedurally deficient, they have refused to take accountability. Instead, they are actively pursuing me for a remaining balance of £253, even threatening me with penalty charges while the matter is being escalated to the Legal Ombudsman. They are happy to demand money for a service they failed to actually perform. If you want a diligent, thorough legal analysis from a firm that reads the evidence you pay them to review, do not trust Slater & Gordon or Sally Weare.

    Hi Marla, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lucy Ellams Customer Analyst

    0
    Collected on: Google collection source logo
    Profile image of Shaun Rilet

    Shaun Rilet

    Shaun

    I had the pleasure of having Andrew Allen help me deal with a settlement agreement which was a tight deadline and was able to deal with but also make everything clear and simple for myself as someone that was lost in paperwork Mr Allen was able to put me and easy and was alway prompt to get back to me with any questions I had which is a great feeling as there nothing worse than having to wait what feels like a lifetime overall a great service and I would high recommend as he was really professional throughout and that all you can ask for at the end of the day if I was ever in a position again that I required his services he would be my first call

    Hi Shaun, Thank you so much for your 5* review and for your kind words about our colleague, Andrew. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Jennifer, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

    0
    Collected on: Google collection source logo

    Reviews

    4.4 /5 24909 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for expertise across personal injury, clinical negligence, employment (settlement agreements, tribunals), probate and wills, medical and road-traffic claims, industrial injury and SEND/education appeals. Reviewers value clear, prompt communication, professionalism, detailed legal knowledge and strong case management. Soft skills highlighted include empathy, patience, reassurance, tenacity, responsiveness and practical guidance; clients repeatedly note staff are supportive, diligent and persistent in achieving good outcomes.

      efficient service
      prompt responses
      clear advice
      professional manner
      kept informed
      compassionate support
      knowledgeable staff
      tenacious advocacy
      good communication
      successful outcomes

      ReviewSolicitors Review List

      Profile image of Graham

      Graham

      Haley Reeves was outstanding in the matter of my claim

      In the handling of my car crash compensation claim I would like it noted that Haley Reeves led the claims process with enormous diligence and persistence which resulted in precisely the compensation for which Slater and Gordon had petitioned. This was a wonderful result. Haley's advice to me was at all times supportive, clear and direct. Seriously impressive.

      A representative from Slater And Gordon Uk Limited responded to this review

      Hi, Thank you so much for your 5* review and for your kind words about our colleague, Haley. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Nadia

      Nadia

      Personal Injury Claim

      My solicitor was Donna Rose and I have to say she was really helpful. She took the time to explain things to me and always called me with any updates. I have used a different solicitor for my child's claim and I wish I knew Donna earlier as I would have used her to help me with his claim as well. I feel Donna was very quick and efficient with my claim and getting it settled.

      A representative from Slater And Gordon Uk Limited responded to this review

      Hi Nadia, Thank you so much for your 5* review and for your kind words about our colleague, Donna. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Steven, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Mick Sheldon

      Mick Sheldon

      Clinical Negligence

      Fully recommend this company. Very professional and prompt service

      Would like to comment on a very professional capable lady named Beth who listened to me very carefully and took down all the details of the claim and proceeded to keep me fully informed at all times. A very professional service was given. I fully recommend this company of solicitors

      A representative from Slater And Gordon Uk Limited responded to this review

      Hi Mick, Thank you so much for your 5* review and for your kind words about our colleague, Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jamel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Grant

      Grant

      Personal Injury

      Injury Claim

      I highly recommend Shuiken Chan of Slater and Gordon Scotland. Shuiken was professional, knowledgeable, and supportive throughout my case. Communication was clear and timely, and I felt well informed at every stage. Shuiken's dedication and attention to detail resulted in a positive outcome for my case.

      Legal experts tagged in
      this review

      legal expert Shuiken Chan Shuiken Chan
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Craig Faskin

      Craig Faskin

      Excellent customer support

      What can I say!!! Recently my case was dealt with by Shuiken Chan at Slater and Gordon Scotland Ltd. Her tenacity, determination and professionalism was above and beyond throughout the process. Shuiken is an absolute credit to her organisation and I can’t thank her enough. Keep up the great work.

      Legal experts tagged in
      this review

      legal expert Shuiken Chan Shuiken Chan

      A representative from Slater And Gordon Uk Limited responded to this review

      Hi Craig, Thank you so much for your 5* review and for your kind words about our colleague, Shuiken. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Candy Santana

      Candy Santana

      Candy

      I had an excellent experience with this law firm after my road traffic accident. A special thank you to Caroline Bolton for her professionalism, dedication, and support throughout my case. She made the whole process stress-free and achieved a great outcome. I truly appreciate all her hard work and highly recommend both Caroline and the firm.

      0
      Collected on: Google collection source logo
      Profile image of Katrina Navickas

      Katrina Navickas

      Katrina

      A very efficient and diligent service from start to finish. My documents were quickly processed by the team, and then Andrew Allan was excellent in responding, checking my case, and providing detailed advice and prompt feedback. I also appreciated Millie Jenkins's work on the case. I would highly recommend this firm.

      0
      Collected on: Google collection source logo
      Profile image of Hannah Richards

      Hannah Richards

      Hannah

      Andrew Allan at Slater and Gordon more than met my expectations handling my settlement agreement. Clear, professional advice, quick turnaround, and a warm, confident manner that made me feel in safe hands from the outset. Great value from the firm too.

      0
      Collected on: Google collection source logo
      Profile image of Devon Briggs

      Devon Briggs

      Devon

      I bought a house with their help 4 years ago. Many things were missed off ( not mentioned to us ) which has now made me trying to sell my house VERY hard.

      Hi Devon, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lucy Ellams Customer Analyst

      0
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      Profile image of Zack Stobbart

      Zack Stobbart

      Zack

      Very good experience. I dealt with Amanda Kidd and any questions I needed answers to at anytime she always made sure to let me know and kept me in the loop throughout the hole process. Would 100% recommend.

      Hi Zack, Thank you so much for your 5* review and for your kind words about our colleague, Amanda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jenna, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

      0
      Collected on: Google collection source logo

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