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How W. & A.S. Bruce Compares

Value for money

This firm - 87%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of W. & A.S. Bruce on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using W. & A.S. Bruce. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 85%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used W. & A.S. Bruce and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how W. & A.S. Bruce performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 85%
No 15%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 84%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used W. & A.S. Bruce and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how W. & A.S. Bruce compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 84%
No 16%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that W. & A.S. Bruce offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    44
  • Very Good

    3
  • Average

    0
  • Poor

    1
  • Awful

    7

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Alasdair Sligo

Verified review

This review has been left by a verified client who used W. & A.S. Bruce.

Alasdair Sligo

April 25, 2024

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Collected on:

The Review.

A straight forward and hassle free experience. Thanks.

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Lorna

Verified review

This review has been left by a verified client who used W. & A.S. Bruce.

Matter Type:

Purchase and Sale

Lorna

April 24, 2024

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Fantastic communication

A fantastic experience using Janine & her team. They replied to questions promptly, via phone and email, and kept me informed about progress with my sale and purchase. I would not hesitate to use Janine & her team in the future.

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Anonymous

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This review has been left by a verified client who used W. & A.S. Bruce.

Anonymous

April 23, 2024

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House Purchase

Excellent service and great support from Janine through a very difficult time for us. Can’t recommend highly enough 🙂

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Anonymous

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This review has been left by a verified client who used W. & A.S. Bruce.

Anonymous

April 23, 2024

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Seamless move

Janine Toland kept us informed throughout our move and after. Things had changed so much since our last move (30 yrs) ago, but everything went so smoothly! Thanks again.

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Estelle

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This review has been left by a verified client who used W. & A.S. Bruce.

Estelle

April 23, 2024

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Professional, flawless service.

Professional, flawless service from everyone at W&AS Bruce. Janine replied promptly and fully with an impressive consistency. Very pleased with the way they handled everything.

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Lauren Beresford

Verified review

This review has been left by a verified client who used W. & A.S. Bruce.

Matter Type:

Residential Conveyancing

Lauren Beresford

April 03, 2024

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Janine, Broxburn

Brilliant experience with selling and purchasing property. I was updated throughout the whole process, was given the best advice and I will 100% be using Janine again.

Thanks,
Lauren and Ross

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David Darling

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This review has been left by a verified client who used W. & A.S. Bruce.

David Darling

March 26, 2024

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Sale of 21 lyarthall

Very well handled no fuss did everything they said they would .Good value

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David Mallon

Verified review

This review has been left by a verified client who used W. & A.S. Bruce.

Matter Type:

Residential Conveyancing

David Mallon

March 26, 2024

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Conveyancing

Janine was very professional and responsive throughout the purchase of our new home. Highly recommended.

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Karen Manderson

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This review has been left by a verified client who used W. & A.S. Bruce.

Karen Manderson

March 26, 2024

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Excellent service throughout

Janine handled our recent house sale / house purchase in an extremely efficient and professional manner. Responses were immediate and nothing was too much trouble. Thanks again to Janine and her team for making the whole process seamless for us.

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Lesley and Scott

Verified review

This review has been left by a verified client who used W. & A.S. Bruce.

Matter Type:

New home purchases and sales

Lesley and Scott

March 26, 2024

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Excellent solicitor’s

Our experience has been very positive and we have been very happy working with Janine. She Is very professional, helpful and deals with work in a very timely manner. She is proactive and clearly communicated with us at each step of the process. We would be happy to work with Janine and W&AS Bruce again in the future and to recommend to others. Thank you for all of your help Janine.

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Reviews collected from

Moona

Moona

April 12, 2024

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Moona

Bad experience with Mr. Daniel.
I wanted to get an arabic document notarised.Initially, they gave me an appointment and told me on the phone that as long as I understand the Arabic language, they can notarise it.
When i went there, he had all sorts of lame excuses not to sign it. He wasn't happy with the draft, although I clearly told him that it was drafted by a lawyer in Saudi Arabia, and It has to be this way because I need to use it in Saudi Arabia. Then he said that He is happy to do it in English if i could bring a translation. When i agreed to that, he said that it might still need to be drafted again. I told him that ok, i can send him the draft first by email, and he can check it. But then he said, "No better to get a consultation first, and there will be separate charges for that.

Thank God, I left the office and didn't have to deal with him anymore. Wont call him a professional at all. Professionalism means that they should understand that people might have taken off from work and might have left their babies with someone just to attend an appointment, so they have no right to change their mind at the last moment.

Update: 17 april 2023.

In reply to your response, let me clarify that i was born and brought up in Saudi Arabia and i am fluent in Arabic language.but still your lawyer did not accept it, AS HE DID NOT UNDERSTAND THE LANGUAGE AND HE DID NOT LIKE THE DRAFT.
My point simple: dont waste people's time and have clear policies. THANKYOU

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Tracey

Tracey

March 29, 2024

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Tracey

My husband and I just did our wills with the help of Anna very professional and helpful and made the process easy thank you would highly recommend their service

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Helen

Helen

March 06, 2024

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Helen

Was supremely helpful and efficient at providing the services I required. The process was easy and completion was much quicker than anticipated. I am eternally grateful to Anna who took me through the whole thing from start to finish

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Mihai

Mihai

March 06, 2024

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Mihai

Highly recommended W&AS Bruce. Our transaction went smoothly, always kept us updated during our matter. Couldn't thank enough Eilidh and her colleagues. Thank you.

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treetop

treetop

March 01, 2024

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treetop

A competent, caring, and professional firm with whom I entrust my legal matters.
Gillian Dyer has been especially good in handling various tasks including recent conveyancing.
Thank you all.

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W. & A.S. Bruce are accredited by

accreditation

About this branch

Description

We fully acknowledge that you have a choice when it comes to who to use for your legal requirements and advice. Making the right decision can be confusing, yet it is key to building a successful long-term relationship with your solicitor. Below we’ve set out some reasons we believe make us the right choice. Personal Touch – our clients are the reason we come into work every day. We will take the time to get to know you and your situation so we can offer a personalised and tailored service to get you the best results possible Integrity – at all times our experts will give transparent, honest, fair and impartial advice. We want you to feel secure in the knowledge that your best interests are at the very heart of why we do what we do Professional Service Partners – over the years we have built up strong relationships with service providers that complement our services allowing us to confidently recommend other companies to you so you avoid the time taken to research these yourself History/Longevity – with a world in turmoil and large institutions, such as high street banks having lost a large amount of respect and trust in recent years, we hope the fact we have been a solid, respected and trusted firm for decades stands us in good stead – bringing you peace of mind we are right choice for you and your family Compassionate When it Matters – we take an empathetic yet pragmatic approach by listening to our clients, to truly understand their individual circumstances and goals. We do our upmost to make them feel at ease by carefully explaining their choices and options in a way they can understand Formidable When it Counts – a lot of the services we cover can be complex, difficult and have life-changing implications for our clients. We are straight-talking and upfront. If we are representing you in court you can be sure you have a highly strategic, knowledgeable and experienced solicitor fighting your corner.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Boundary Disputes
    • Declarations of trusts
    • Extending your Lease
    • Landlord and Tenant
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Tenant Eviction
    • Transfer of title
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills
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