Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Alasdair Sligo
Collected on:
The Review.
A straight forward and hassle free experience. Thanks.
Was this review helpful?
01506 852301
W&AS Bruce is a Scottish legal firm which have been helping to support and prepare families, individuals and businesses for life’s ups and downs for almost five decades. For whatever stage in life’s journey we offer a full spectrum of services and advice given by highly trained, passionate and knowledgeable expert solicitors across our Dunfermline, Dundee, Kirkcaldy, Broxburn and Burntisland offices. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of W. & A.S. Bruce on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using W. & A.S. Bruce. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used W. & A.S. Bruce and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how W. & A.S. Bruce performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used W. & A.S. Bruce and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how W. & A.S. Bruce compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that W. & A.S. Bruce offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Alasdair Sligo
Collected on:
A straight forward and hassle free experience. Thanks.
Was this review helpful?
Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Matter Type:
Purchase and Sale
Lorna
Collected on:
A fantastic experience using Janine & her team. They replied to questions promptly, via phone and email, and kept me informed about progress with my sale and purchase. I would not hesitate to use Janine & her team in the future.
Was this review helpful?
Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Anonymous
Collected on:
Excellent service and great support from Janine through a very difficult time for us. Can’t recommend highly enough 🙂
Was this review helpful?
Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Anonymous
Collected on:
Janine Toland kept us informed throughout our move and after. Things had changed so much since our last move (30 yrs) ago, but everything went so smoothly! Thanks again.
Was this review helpful?
Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Estelle
Collected on:
Professional, flawless service from everyone at W&AS Bruce. Janine replied promptly and fully with an impressive consistency. Very pleased with the way they handled everything.
Was this review helpful?
Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Matter Type:
Residential Conveyancing
Lauren Beresford
Collected on:
Brilliant experience with selling and purchasing property. I was updated throughout the whole process, was given the best advice and I will 100% be using Janine again.
Thanks,
Lauren and Ross
Was this review helpful?
Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
David Darling
Collected on:
Very well handled no fuss did everything they said they would .Good value
Was this review helpful?
Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Matter Type:
Residential Conveyancing
David Mallon
Collected on:
Janine was very professional and responsive throughout the purchase of our new home. Highly recommended.
Was this review helpful?
Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Karen Manderson
Collected on:
Janine handled our recent house sale / house purchase in an extremely efficient and professional manner. Responses were immediate and nothing was too much trouble. Thanks again to Janine and her team for making the whole process seamless for us.
Was this review helpful?
Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Matter Type:
New home purchases and sales
Lesley and Scott
Collected on:
Our experience has been very positive and we have been very happy working with Janine. She Is very professional, helpful and deals with work in a very timely manner. She is proactive and clearly communicated with us at each step of the process. We would be happy to work with Janine and W&AS Bruce again in the future and to recommend to others. Thank you for all of your help Janine.
Was this review helpful?
Moona
Collected on:
Bad experience with Mr. Daniel.
I wanted to get an arabic document notarised.Initially, they gave me an appointment and told me on the phone that as long as I understand the Arabic language, they can notarise it.
When i went there, he had all sorts of lame excuses not to sign it. He wasn't happy with the draft, although I clearly told him that it was drafted by a lawyer in Saudi Arabia, and It has to be this way because I need to use it in Saudi Arabia. Then he said that He is happy to do it in English if i could bring a translation. When i agreed to that, he said that it might still need to be drafted again. I told him that ok, i can send him the draft first by email, and he can check it. But then he said, "No better to get a consultation first, and there will be separate charges for that.
Thank God, I left the office and didn't have to deal with him anymore. Wont call him a professional at all. Professionalism means that they should understand that people might have taken off from work and might have left their babies with someone just to attend an appointment, so they have no right to change their mind at the last moment.
Update: 17 april 2023.
In reply to your response, let me clarify that i was born and brought up in Saudi Arabia and i am fluent in Arabic language.but still your lawyer did not accept it, AS HE DID NOT UNDERSTAND THE LANGUAGE AND HE DID NOT LIKE THE DRAFT.
My point simple: dont waste people's time and have clear policies. THANKYOU
Was this review helpful?
Tracey
Collected on:
My husband and I just did our wills with the help of Anna very professional and helpful and made the process easy thank you would highly recommend their service
Was this review helpful?
Helen
Collected on:
Was supremely helpful and efficient at providing the services I required. The process was easy and completion was much quicker than anticipated. I am eternally grateful to Anna who took me through the whole thing from start to finish
Was this review helpful?
Mihai
Collected on:
Highly recommended W&AS Bruce. Our transaction went smoothly, always kept us updated during our matter. Couldn't thank enough Eilidh and her colleagues. Thank you.
Was this review helpful?
treetop
Collected on:
A competent, caring, and professional firm with whom I entrust my legal matters.
Gillian Dyer has been especially good in handling various tasks including recent conveyancing.
Thank you all.
Was this review helpful?
We fully acknowledge that you have a choice when it comes to who to use for your legal requirements and advice. Making the right decision can be confusing, yet it is key to building a successful long-term relationship with your solicitor. Below we’ve set out some reasons we believe make us the right choice. Personal Touch – our clients are the reason we come into work every day. We will take the time to get to know you and your situation so we can offer a personalised and tailored service to get you the best results possible Integrity – at all times our experts will give transparent, honest, fair and impartial advice. We want you to feel secure in the knowledge that your best interests are at the very heart of why we do what we do Professional Service Partners – over the years we have built up strong relationships with service providers that complement our services allowing us to confidently recommend other companies to you so you avoid the time taken to research these yourself History/Longevity – with a world in turmoil and large institutions, such as high street banks having lost a large amount of respect and trust in recent years, we hope the fact we have been a solid, respected and trusted firm for decades stands us in good stead – bringing you peace of mind we are right choice for you and your family Compassionate When it Matters – we take an empathetic yet pragmatic approach by listening to our clients, to truly understand their individual circumstances and goals. We do our upmost to make them feel at ease by carefully explaining their choices and options in a way they can understand Formidable When it Counts – a lot of the services we cover can be complex, difficult and have life-changing implications for our clients. We are straight-talking and upfront. If we are representing you in court you can be sure you have a highly strategic, knowledgeable and experienced solicitor fighting your corner.